complete incident management on compliance 360€¦ · accessible through your corporate intranet,...

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Now you can build confidence with employees, suppliers, third parties and regulators with a complete Incident Management solution from SAI Global. Establishing an effective incident management and reporting process is critical to the success of a corporate compliance and ethics program. Whether incidents occur in the form of ethics violations, security violations, or potential fraud, your ability to create a consistent and effective intake and resolution process is imperative for proper risk management and proof of compliance. Awareness of issues occurs in a number of ways such as through hotline calls, emails and documented conversations held between employees and managers. The communication is managed across multiple departments using inconsistent processes for both receiving and responding to these issues. SAI Global delivers a flexible and complete incident management solution built on our scalable, enterprise Compliance 360 platform that helps your organization report on all incidents regardless of intake source. Compliance 360 offers a web form for convenient reporting of issues available in the reporter’s preferred language and also integrates with phone hotline vendors. The advanced capabilities and flexibility of our Compliance 360 platform coupled with our superior customer service make us the ideal provider of your incident management solution. IF YOU CAN MEASURE IT, THEN YOU CAN MANAGE IT With Compliance 360, incidents are stored in a central repository and managed electronically automating the review and collaboration process across departments in a measurable, predictable way. Information is securely maintained with each individual incident and is configurable to either deny or allow access on a “need to know” basis. Organizations with multiple business units can use our Compliance 360 Incident Management solution to track compliance and ethics incidents as well as issues related to potential fraud, for example. The investigation and review process managed for the business units is work-flow enabled, automating activities and tracking progress so that investigations including corrective actions and follow-up tasks can be well-managed with a complete audit trail of actions and individual sign offs for accountability. In conjunction with the Virtual Evidence Room®, corrective actions and incident information may be linked back to applicable laws, standards, regulations and obligations to create a dynamic body of evidence, placing your organization in a continual audit-ready state. Whether you are looking for a system to manage just compliance and ethics issues or an entire solution to manage all types of incidents, Compliance 360 is flexible, secure and scalable. You can easily access data online, aggregate it and report on it in ways that are meaningful to your business. Compliance 360 aggregates sensitive investigation data and documentation for each one of your business units and also rolls up the information for a corporate wide view. With personalized dashboards displaying real-time metrics, reporting and tracking capabilities, Compliance 360 delivers custom configuration options and powerful analytics to satisfy your current and future needs. KEY BENEFITS: Receive a full end-to-end incident management solution from one provider Choose only the optional intake channels you need View all incidents and emerging risks regardless of intake source Maintain a continual audit-ready state Improve efficiency and lower operating costs KEY FEATURES: Centralized repository for all information, corrective actions and outcomes for all incident types Built-in workflow automates the full investigation process Pre-configured workflow templates can be modified to fit your specific needs Secure storage of incident details supports legal processes Automatic audit trail shows date, time and activity of users’ access and changes Robust search engine for rapid, secure incident retrieval Virtual Evidence Room™ links to laws, regulations and obligations to support compliance audits Supports a flexible incident management structure (centralized corporate model, distributed autonomous model or hybrid approach) Complete Incident Management on Compliance 360 ®

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Page 1: Complete Incident Management on Compliance 360€¦ · accessible through your corporate intranet, the Internet and most browser-enabled mobile devices. Web-based intake eliminates

Now you can build confidence with employees suppliers third parties and regulators with a complete Incident Management solution from SAI Global Establishing an effective incident management and reporting process is critical to the success of a corporate compliance and ethics program Whether incidents occur in the form of ethics violations security violations or potential fraud your ability to create a consistent and effective intake and resolution process is imperative for proper risk management and proof of compliance Awareness of issues occurs in a number of ways such as through hotline calls emails and documented conversations held between employees and managers The communication is managed across multiple departments using inconsistent processes for both receiving and responding to these issues SAI Global delivers a flexible and complete incident management solution built on our scalable enterprise Compliance 360 platform that helps your organization report on all incidents regardless of intake source Compliance 360 offers a web form for convenient reporting of issues available in the reporterrsquos preferred language and also integrates with phone hotline vendors The advanced capabilities and flexibility of our Compliance 360 platform coupled with our superior customer service make us the ideal provider of your incident management solution

IF YOU CAN MEASURE IT THEN YOU CAN MANAGE IT

With Compliance 360 incidents are stored in a central repository and managed electronically automating the review and collaboration

process across departments in a measurable predictable way Information is securely maintained with each individual incident and is configurable to either deny or allow access on a ldquoneed to knowrdquo basis Organizations with multiple business units can use our Compliance 360 Incident Management solution to track compliance and ethics incidents as well as issues related to potential fraud for example The investigation and review process managed for the business units is work-flow enabled automating activities and tracking progress so that investigations including corrective actions and follow-up tasks can be well-managed with a complete audit trail of actions and individual sign offs for accountability In conjunction with the Virtual Evidence Roomreg corrective actions and incident information may be linked back to applicable laws standards regulations and obligations to create a dynamic body of evidence placing your organization in a continual audit-ready state

Whether you are looking for a system to manage just compliance and ethics issues or an entire solution to manage all types of incidents Compliance 360 is flexible secure and scalable You can easily access data online aggregate it and report on it in ways that are meaningful to your business Compliance 360 aggregates sensitive investigation data and documentation for each one of your business units and also rolls up the information for a corporate wide view With personalized dashboards displaying real-time metrics reporting and tracking capabilities Compliance 360 delivers custom configuration options and powerful analytics to satisfy your current and future needs

KEY BENEFITS

bull Receive a full end-to-end incident management solution from one provider

bull Choose only the optional intake channels you need

bull View all incidents and emerging risks regardless of intake source

bull Maintain a continual audit-ready state

bull Improve efficiency and lower operating costs

KEY FEATURES

bull Centralized repository for all information corrective actions and outcomes for all incident types

bull Built-in workflow automates the full investigation process

bull Pre-configured workflow templates can be modified to fit your specific needs

bull Secure storage of incident details supports legal processes

bull Automatic audit trail shows date time and activity of usersrsquo access and changes

bull Robust search engine for rapid secure incident retrieval

bull Virtual Evidence Roomtrade links to laws regulations and obligations to support compliance audits

bull Supports a flexible incident management structure (centralized corporate model distributed autonomous model or hybrid approach)

Complete Incident Management on Compliance 360reg

bull Configurable reports and online dashboards for monitoring incidents and trends

bull Integration with multiple intake channels (ie web link ComplianceLine and other third-party hotline vendors)

MULTIPLE INTAKE CHANNELS FOR REPORTING ISSUES

WEBLINE MULTI-LINGUAL WEB-BASED ISSUE INTAKE Compliance 360rsquos SaaS-based Incident Management solution lets employees conveniently and anonymously report concerns the way they want We offer optional web-based intake to Compliance 360 and phone-based intake through our partner ComplianceLine LLC With web-based intake to Compliance 360 you get a custom created web portal with the ability to link to key documents and web forms which are accessible through your corporate intranet the Internet and most browser-enabled mobile devices Web-based intake eliminates common paperwork errors and spreadsheets with intuitive online report submission forms that accommodate open-ended descriptions of allegations helping Compliance teams properly categorize route and address an issue after itrsquos received

KEY FEATURES

bull Custom designed web portal reflects your companyrsquos brand

bull Intuitive online forms include your unique input fields

bull Translation options available to support your employeesrsquo native language

bull Accessible using the Internet and most mobile devices

bull Password protected secure and confidential

bull Submitter anonymity offered in compliance with local privacy laws

With web-based intake to Compliance 360 you get a custom created web portal with the ability to link to key documents and web forms which are accessible through your corporate intranet the Internet and most browser-enabled mobile devices Web-based intake eliminates common paperwork errors and spreadsheets with intuitive online report submission forms that accommodate open-ended descriptions of allegations helping Compliance teams properly categorize route and address an issue after itrsquos received

COMPLIANCELINEtrade ETHICS AND COMPLIANCE FOCUSED HOTLINE SERVICE SAI Global is dedicated to providing your organization with an incident management solution that supports multiple reliable and convenient intake methods If you want telephone-based reporting SAI Global offers secure and anonymous hotline service delivered by its trusted partner ComplianceLine LLC ComplianceLine can enhance your existing reporting processes with their team of experienced professionals who have responded to and gathered the right information for countless concerns related to ethics and compliance issues All conversations with your employees and partners are thoroughly documented and captured in Compliance 360

bull ComplianceLIne professionals are 100 focused on handling ethics and compliance issues

bull Every call is answered by a live agent 247365

bull Procure a unique toll-free number for your business

bull Calls are answered in the manner you want collecting the feedback you want

bull Receive immediate notification 24 hours-a-day for severe situations

MANAGE RISK INTELLIGENTLY

SAI Global helps you make risk easier to spot and develop an approach focused on informed decision making through optimizing innovating and mitigating risk We call this Intelligent Risk Intelligent Risk optimizes the upside of risk and mitigates the downside of risk with the objective of advancing your organization

Improved collaboration across the enterprise is helping organizations bridge silos improve their strategic business decisions for capital optimization and risk taking and identify new opportunities for improved risk management

Personalized dashboards provide real-time metrics on Incident trends

SAI Global Limited ABN 67 050 611 642 copy 2016 SAI Global Ltd The SAI Global name and logo are trademarks of SAI Global Ltd All Rights Reserved

Let our experts help your business Visit wwwsaiglobalcomcompliance360

Page 2: Complete Incident Management on Compliance 360€¦ · accessible through your corporate intranet, the Internet and most browser-enabled mobile devices. Web-based intake eliminates

bull Configurable reports and online dashboards for monitoring incidents and trends

bull Integration with multiple intake channels (ie web link ComplianceLine and other third-party hotline vendors)

MULTIPLE INTAKE CHANNELS FOR REPORTING ISSUES

WEBLINE MULTI-LINGUAL WEB-BASED ISSUE INTAKE Compliance 360rsquos SaaS-based Incident Management solution lets employees conveniently and anonymously report concerns the way they want We offer optional web-based intake to Compliance 360 and phone-based intake through our partner ComplianceLine LLC With web-based intake to Compliance 360 you get a custom created web portal with the ability to link to key documents and web forms which are accessible through your corporate intranet the Internet and most browser-enabled mobile devices Web-based intake eliminates common paperwork errors and spreadsheets with intuitive online report submission forms that accommodate open-ended descriptions of allegations helping Compliance teams properly categorize route and address an issue after itrsquos received

KEY FEATURES

bull Custom designed web portal reflects your companyrsquos brand

bull Intuitive online forms include your unique input fields

bull Translation options available to support your employeesrsquo native language

bull Accessible using the Internet and most mobile devices

bull Password protected secure and confidential

bull Submitter anonymity offered in compliance with local privacy laws

With web-based intake to Compliance 360 you get a custom created web portal with the ability to link to key documents and web forms which are accessible through your corporate intranet the Internet and most browser-enabled mobile devices Web-based intake eliminates common paperwork errors and spreadsheets with intuitive online report submission forms that accommodate open-ended descriptions of allegations helping Compliance teams properly categorize route and address an issue after itrsquos received

COMPLIANCELINEtrade ETHICS AND COMPLIANCE FOCUSED HOTLINE SERVICE SAI Global is dedicated to providing your organization with an incident management solution that supports multiple reliable and convenient intake methods If you want telephone-based reporting SAI Global offers secure and anonymous hotline service delivered by its trusted partner ComplianceLine LLC ComplianceLine can enhance your existing reporting processes with their team of experienced professionals who have responded to and gathered the right information for countless concerns related to ethics and compliance issues All conversations with your employees and partners are thoroughly documented and captured in Compliance 360

bull ComplianceLIne professionals are 100 focused on handling ethics and compliance issues

bull Every call is answered by a live agent 247365

bull Procure a unique toll-free number for your business

bull Calls are answered in the manner you want collecting the feedback you want

bull Receive immediate notification 24 hours-a-day for severe situations

MANAGE RISK INTELLIGENTLY

SAI Global helps you make risk easier to spot and develop an approach focused on informed decision making through optimizing innovating and mitigating risk We call this Intelligent Risk Intelligent Risk optimizes the upside of risk and mitigates the downside of risk with the objective of advancing your organization

Improved collaboration across the enterprise is helping organizations bridge silos improve their strategic business decisions for capital optimization and risk taking and identify new opportunities for improved risk management

Personalized dashboards provide real-time metrics on Incident trends

SAI Global Limited ABN 67 050 611 642 copy 2016 SAI Global Ltd The SAI Global name and logo are trademarks of SAI Global Ltd All Rights Reserved

Let our experts help your business Visit wwwsaiglobalcomcompliance360