Amanda MitchellAmanda Mitchell596 Newfield Avenue

Unit CStamford, CT 06905

Home: 203-274-6961Cell: 203-858-7623

amandadale06905@yahoo.comLinked In:

http://www.linkedin.com/in/amandadmitchell/

SUMMARY OF QUALIFICATIONS

Administrative professional with over 18 years of experience in the Administrative Assisting, Office Management, Customer Service, Sales, and Accounting related field of duties. My goal is to obtain a position within a progressive company utilizing my experience, interpersonal skills, education, and my strong ability to multi-task under pressure. As an employee, I go above and beyond the call of duty, strive to help my employers reduce expenses, and provide excellent customer service.

COMPUTER SKILLS

IBM PC – Intermediate Microsoft WordMicrosoft Excel

Microsoft PowerPointMicrosoft PublisherMicrosoft Outlook

Typing of approx. 60 wpm

HIGHLIGHTS

Meticulous attention to detail Results-Oriented Self-Directed Time Management Customer Service Oriented Prioritize Effectively Dedicated Team Player Highly Organized.

ACCOMPLISHMENTS

Learned the Accounting program Real World where all the invoice/credit notes were inputted and processed.

Look for ways to reduce the company’s spending in any way possible.

WORK EXPERIENCE

CYTEC INDUSTRIES, INC.

December 19, 2014 to January 16, 2015

File Clerk

(Chemicals)

STAMFORD CT

Logged in files to be sent to Iron Mountain for storage

Helped move and label cabinets for employees moving to another location within the building

WORK EXPERIENCE

FSO ONSITE OUTSOURCING FOR NBC SPORTS GROUP

October 14, 2013 to August 29, 2014

Receptionist/Mailroom

(Sports TV)

STAMFORD CT

Answered, screened and directed all incoming calls and processed any questions viewers may have had.

Greet guests, co-workers, and issue security passes (sign them in/out of the building)

Handed out supplies in the mailroom and processed FedEx packages

WORK EXPERIENCE

WORLD COURIER MANAGEMENT INC.

(acquired by AmerisourceBergen)

March 21, 2005 – August 12, 2013

Receptionist/Accounting Assistant

(Courier Logistics Services)

STAMFORD, CT

Answered and directed all multi-line incoming calls

Greeted customers and clients

Prepared checks for monthly vendor invoices and maintained digital and hardcopy files for vendors

Accounting duties – Prepared monthly Invoices / Credit Notes and entered them into the Sales Journal, Cash Receipts/Disbursements and

General Journal.

Maintained Petty Cash

Coordinated catered lunch deliveries for interoffice meetings

Coordinated hotel and airport travel arrangements with the travel agent

General office manager duties – Maintained general office supply inventory

Handled building maintenance requests (air conditioning/heating problems, light bulb replacements etc.)

WORK EXPERIENCE

PAREXEL / PPSI INTERNATIONAL

December 20, 2004 – January 7, 2005

Receptionist

(Pharmaceutical)

STAMFORD, CT

Answered and directed all multi-line incoming calls

Data entry and customer service

Maintained coffee supply and inventory

Distributed mail

Typed letters

WORK EXPERIENCE

WILLIAM PITT REAL ESTATE

November 15, 2004 – December 14, 2004

Receptionist

(Real Estate)

STAMFORD, CT

Answered and directed all multi-line incoming calls

Data entry and customer service

Maintained coffee supply and inventory

Distributed mail

Typed letters

WORK EXPERIENCE

YB WORLD MARTIAL ARTS ACADEMY

August 2003 - November 2004

Office Manager / Receptionist (Taekwondo)STAMFORD CT

Answered phones and took messages accordingly

Kept track of the bookkeeping

Maintained filing

Signed up new students for classes

Data entry

Designed flyers for special events – picnics, parties, belt tests

Customer service

Kept track of uniform supplies

Kept track of incoming money in the cash register

WORK EXPERIENCE

EMKAY, INC.

August 1995 - July 2003

Sales Secretary /Administrative Assistant(Vehicle Leasing to Corporations)DARIEN, CT

Managed office while Sales Team was out on calls which was 95% of the work week

Answered and directed all multi-line incoming calls

Customer service

Placed vehicle orders Processed driver changes and pick-ups

Proposal and contract preparation

Maintained and refilled postage machine

Filing and data entry

WORK EXPERIENCE

WITCO CORPORATION

March 1995 - August 1995

Secretary (Specialty Chemicals)GREENWICH, CT

Administrative Assistant to Team Managers

Distribution of reports

Word processing and Excel workbooks

General administrative duties including filing, faxing and copying

EDUCATIONEDUCATION

Stamford High SchoolStamford High School

Stamford, Connecticut Stamford, Connecticut

graduated June 1993graduated June 1993

(4 years)(4 years)

Majored in Business ManagementMajored in Business Management

EDUCATIONEDUCATION

Berkeley CollegeBerkeley College

White Plains, New YorkWhite Plains, New York

graduated December 1994graduated December 1994

(2 years in 18 months)(2 years in 18 months)

Associate in Applied Science degree inAssociate in Applied Science degree inthe Office Administration Program the Office Administration Program

AMANDA D. MITCHELL596 Newfield Avenue; Unit C; Stamford, CT 06905(203) 274-6961 (Home) - (203) 858-7623 (Cell)amandadale06905@yahoo.comLinked In: http://www.linkedin.com/in/amandadmitchell/ BUSINESS REFERENCES Mr. David KennedyLogisticsFSO Onsite Outsourcing With NBC Sports GroupDavid.J.Kennedy83@outlook.com(203) 912-6180 Mr. Neal MichaelExperience Director - FSO Onsite Outsourcingnmichael@fso-outsourcing.com(917) 604-9228 Mr. Bruce SwartzIT Phone Systems EngineerNBC Sports Groupbruce.swartz@nbcuni.com(203) 274-3976 Mr. John LawlorComputer ProgrammerWorld Courier Management acquired by AmerisourceBergenLawlor_john@yahoo.com(914) 261-8027 Mr. Kristian ByriterSenior International IT TechnologistWorld Courier Management acquired by AmerisourceBergenkbyriter@worldcourier.com(516) 680-4293 PERSONAL REFERENCE Ms. Jodi ShydloAssociate Director, Center for Learning Resources - University of New Havenjshydlo@yahoo.com(203) 550-5389(friend for over 25 years)

LETTER OF RECOMMENDATION November 2, 2014

To Whom It May Concern:

I have known Amanda Mitchell for approximately seven years as a close friend and colleague. I was first introduced to Amanda when I joined World Courier in Stamford Ct., where she was working in the dual role of receptionist and administrative assistant. I was always impressed by Amanda’s warm and composed demeanor as well as her excellent work ethic. I would consider her a disciplined worker who is able to deal with stressful conditions and deliver outstanding results. I was always impressed by Amanda’s ability to complete multiple assignments without complaint while still greeting people at the front door with a smile.

I would consider Amanda is a very compassionate person, honest, hardworking and ambitious person. Amanda took great pride in her work and had a genuine interest in the well-being of her co-workers.

I believe that Amanda would prove to be an indispensable asset for your organization, just as she was for World Courier.Sincerely, John Lawlor

LETTER OF RECOMMENDATION November 10th, 2014 To whom it may concern, I have known Amanda Mitchell for many years while she was employed by World Courier Management. In all those years Amanda has been an outstanding employee and individual with her punctuality and ability to complete any tasks given on time and with enthusiasm. Amanda is an intelligent and motivated individual able to multi task several assignments at the same time with little supervision. I believe she will make an excellent addition to your staff. Unfortunately Amanda’s recent layoff was due to the company’s decision to close the office in Connecticut and move its operations out of state. If you would like additional information about Amanda, you can telephone me at (516) 680-4293 Sincerely, Kristian ByriterSenior International IT Technologist

LETTER OF RECOMMENDATION January 20th, 2015  To Whom It May Concern: It is with great pride that I provide this personal recommendation for Amanda Mitchell in her quest for employment.  Amanda came to World Courier as an entry level administrator assisting members of our executive management team who were located in Stamford, Connecticut.  World Courier is a large international transportation corporation, a division of AmerisourceBergen and a Fortune 500 company. Immediately, I recognized Amanda’s abilities.  She possessed maturity and composure beyond her years as well as a compelling ability to assess situations, plot solutions and begin implementation.  She accomplished all tasks with great enthusiasm and an energizing and electric quality that served to motivate others involved.  Amanda is intelligent, meticulous, skillful, and ambitious.  She takes great pride in her work. Amanda is a highly motivated team player who always displays compassion and a willingness to assist others.  She was comfortable communicating with all degrees of personnel from every region in the world.  Amanda’s abilities were credible as they are complemented by her personal qualities.  She demonstrated excellent work-ethic and motivation coupled with a warmth and charm that is infectious.  Her likeable personality, enthusiastic attitude and commitment to the company make her a remarkable individual and an asset to work with.  We were fortunate to have Amanda as a loyal member of our corporate staff. I am sure that any opportunity presented will only enhance the qualities and abilities which are so apparent with Amanda.  I will be happy to provide further testimony for Amanda’s candidacy.  Please do not hesitate to contact me at 516-354-2600 ex.3120.  Sincerely,

 Regional Vice PresidentWorld Courier, Inc. 

PERSONAL LETTER OF RECOMMENDATION  To Whom It May Concern, Please accept this personal letter of reference for Amanda Mitchell.  I have known Amanda since the mid 1980s, and I can say without hesitation that she would be an asset to any organization. Here is why: She is a very organized professional.  If you were to walk into her home, you would see that she has all of her personal and professional effects well-organized and arranged in a way that is pleasing for guests and allows Amanda to comfortably work at home when the need arises. In regards to working at home, I also know that Amanda is a dedicated employee--if she is working on a project that needs completion, she will work on it at home if necessary and possible in order to complete it.  Whenever there has been a major snow storm in Connecticut and I have found myself telecommuting from home, I know that if I call Amanda, she is right there with me working at home on her projects. Amanda is a loyal person.  Not only have I known that personally for many years, but I know when she works for a good, solid company, she will stick with that company for many years.  For example, you will see on her resume that she worked for many years at World Courier.  If the company had not been restructuring, closing down, and moving to a new location, I know she would have stayed there for many years to come.   In terms of her professional expertise, she possesses the skills for a variety of administrative and accounting positions.  She thrives in positions that utilize her many skills.  I have also known her to learn new skills on the job that she would incorporate quickly and effectively. If you posses further questions about Amanda, do not hesitate to contact me at (203) 550-5389 or jshydlo@yahoo.com.  Thank you for your consideration. Sincerely, Jodi Shydlo Jodi ShydloAssociate Director, Center for Learning ResourcesUniversity of New Haven

REFERENCE QUESTIONS Mr. David KennedyFSO Onsite Outsourcing for NBC Sports Group What was the nature and length of your professional relationship with Amanda?I was her direct boss and worked very closely with her on a daily basis.I had been Amanda’s Manager for over 9 months. What were the responsibilities of the position Amanda has while working at your company?  Receptionist, answer and direct calls accordingly.•  Greeting guests and staff with a smile every day and distribute building passes and checking badges if they didn’t scan at the turnstiles appropriately.•  Mailroom time was to distribute any supply requests and accept and prepare mail and FedEx packages. Do you think Amanda is qualified to assume these responsibilities?Why or Why Not?Yes, she even came to me with a willingness to take on new projects and I feel she was an asset to the agency and NBC company as well. Is Amanda a team player, or does she excel by working alone?Amanda is both a team player and excels very well on her own as well.  She does great in a team situation and always completes any tasks given to her.  Any project done alone is done in excellent condition and she is very dependable to prioritize. What was Amanda’s attendance record?Was she on-time and dependable?Excellent, never had any issues with her. What are Amanda’s three strongest qualities and/or key accomplishments?Prioritizes well, gets along with any and all co-workers and never has an issue, is a very dependable worker in any situation.  There were often times when I required that she work after hours, she never hesitated to do so. What was Amanda’s reason for leaving the position?Amanda had to leave the company due to being laid off, since NBC decided not to renew the contract with the agency FSO. Would you rehire Amanda?Why or Why Not?YES, I would definitely rehire her if given the chance, she was an excellent worker and an asset to the team.

REFERENCE QUESTIONS Mr. Bruce SwartzNBC Sports Group What was the nature and length of your professional relationship with Amanda?I was the IT person that handled her cell phone email account as well as her personal PC programs and dealt with her on a daily basis. What were the responsibilities of the position Amanda has while working at your company?•  Receptionist•  Distribute building passes and checking badges•  Mailroom Coverage Do you think Amanda is qualified to assume these responsibilities?Why or Why Not?Yes, she even went to her direct boss with a willingness to take on additional projects. Is Amanda a team player, or does she excel by working alone?•  YES, she did reception and mailroom duties in a team as well as alone.•  Reception – she worked closely with two other receptionists on a daily basis.•  Mailroom – she worked directly with her boss as well as the guys on the loading dock to process the packages in a timely manner.•  Also, in reception as well as mailroom she was given projects to do on her own which she did accurately and in a timely manner. What was Amanda’s attendance record?Was she on-time and dependable? Excellent, she never had any issues and she is very dependable. What are Amanda’s three strongest qualities and/or key accomplishments? She prioritizes at the beginning of the day and times everything accordingly.  She never has an issue with any of her co-workers.  She is a very dependable worker in any situation. What was Amanda’s reason for leaving the position?Amanda was laid off, due to NBC not renewing the contract with FSO. Would you rehire Amanda?Why or Why Not?YES, I would definitely rehire her if given the chance, she was an excellent worker and an asset to the company and team.