Complete safetysolutions for the complex world of

Banking & Finance

02 // Banking & Finance

// Video alarm verification capabilities in all locations

// Streamlined reporting of security acti- vity across the enterprise

Tyco constantly pioneers new technolo-gies and new solutions, keeping custo-mers ahead, every step of the way. Through our deep experience and know-ledge of the banking and financial industry, and our national, regional and local presence, we help financial institu-tions ensure compliance with federal and state regulations, as well as legal and insurance requirements, working to implement solutions that meet or exceed industry standards.

Despite their “critical infrastructure” status, financial institutions are never-theless under pressure to increase revenues and reduce costs in today’s hyper-competitive global market. Unfortunately, today’s environment also requires these organisations to manage an ever-increasing range of security risks. The cyber-crime threat, for example, becomes more menacing by the day, and financial institutions have no choice but to deploy man-power and resources on that front.

But with cyber crime grabbing the head-lines, physical security remains vital to an institution’s security infrastructure, since it protects not only the informa-tion assets but also the lifeblood of an enterprise – the employees themselves. Organisations of every size across the sector, such as retail banks, wholesale banks, regulatory institutions, deposi-tories, insurance companies, financing organisations, mutual funds and finan-cial markets, have extensive and extre-mely complex security requirements. These institutions must secure themsel-ves against both internal and external threats in their efforts to protect em- ployees, customers and assets at branch offices, corporate headquarters and oper-ation centres.

The evolution of physical security solutions

The downward pressure on costs together with the rising security threat demands that physical security solutions enhance safety and security while im-proving operational efficiency all at the same time. This challenge is driving the next evolutionary step in the industry –

a new generation of physical security solutions that are fast, automated, inte-grated and centralised. The new genera-tion of physical security solutions:

// Integration of intrusion, access control and video systems

// Centralised management of multiple systems and locations

// Managed video services increase the return on investment in surveillance systems

// Hosted video via cloud computing reduces a company’s own labour and technical know-how requirements

// Integration of Physical Security Infor-mation Management (PSIM)

// Remote management capabilities in-cluding live video look-in

The Banking & Finance sector is the backbone of national economies around the world. As with other critical sectors, the secure operation of

banks and financial institutions is crucial to maintaining public confidence and the functioning of society.

Meeting the challenge of complex security

requirements

Banking & Finance // 03

Tyco Integrated Fire & Security is the world’s largest fire and security com-pany with operations in 50 countries, including 57,000 employees and more than 900 office locations. Its 3 million commercial, government and residen-tial customers include the majority of Fortune 500 companies, roughly 90 percent of the top 50 oil and gas com-panies, about 80 percent of the world’s top 200 retailers, and over 100 major stadiums around the world.

Key to Tyco’s global success is its local focus throughout Europe and around the world. While leveraging the strength of its worldwide presence and experiences as well as global product and solutions port-folio, Tyco remains grounded in its strong customer relationships, local market knowledge, and understanding of local business practices and requirements. Ultimately, Tyco customers benefit from the combination of Tyco’s global strength and local expertise.

Tyco is passionate about its business – providing tailored, top-quality integrated security and life-safety solutions. Tyco always provides a dedicated team with an account manager, who acts as a single point of contact for all solutions and servi-ces. Each team understands the legal, business and cultural requirements for conducting business in their country, and knows how to respond to the specific security challenges and threats.

Tyco customer benefits

// Local expertise – Tyco’s people know the needs of their customers and pro-vide tailored, integrated security and life-safety solutions.

// Global strength - An international net-work allows customers to leverage a global product portfolio and access world-class solutions for their individual security and fire-protection needs.

// Innovative solutions – Tyco is commit-ted to evolving its integrated solutions and services; its extensive, state-of-the-art product portfolio is market-ori-ented and designed to fulfil customers’ current, developing and future require-ments.

Markets covered

// Banking & Finance

// Commercial

// Critical Infrastructure / Mass transportation

// Education

// Government

// Healthcare

// Industrial & Manufacturing

// Justice

// Marine

// Oil &Gas

// Transport & Logistics

// Retail

// Small Business

// Home Security

Advancing safety and security, delivering tailored, industry-specific solutionsTyco combines global strength, local expertise and a spirit of innovation to provide customers around the world with state-of-the-art Fire & Security solutions tailored to their needs.

04 // Banking & Finance

customer relations and the bottom line. Tyco’s solutions help financial institutions assist with fraud and liability issues as well as manage the risks of robberies, kid-nappings, workplace violence and busi-ness continuity. We’re able to tailor these solutions to match the extensive and ex-tremely complex security requirements of organisations of every size − from branch networks to corporate head offices and operation centres. Our global experience in the financial institution security sector instills customer confidence and optimis-es investments.

Integrated systems consolidate multiple security systems, fire protection systems and customer processes into one central-ised environment. Tyco’s industry-leading solutions for the banking and financial sector include intrusion detection, access control, fire and life safety and video sur-veillance technology. We also provide

advanced ATM security solutions includ-ing advanced anti-skimming technology, silent alarm notification, video surveil-lance, ATM lighting and optional video monitoring. We offer remote video guard tours and video escort services using your own video surveillance cam-eras. With our remote management tools, you can re-cei-ve remote alerts and perform live video look-ins using any smartphone, tablet, lap-top or computer.

Key elements of a complete banking security solution:

// Risk assessment of banking and financial facilities

// Video surveillance including remote viewing and management

// Continuous intrusion detection and video surveillance

// ATM security solutions (anti-skimming and more)

// Secure, web-based management of all enterprise security assets

// World-class monitoring and value-added video services

// Access card management solutions

// Command centre staffing and management

// Electronic and biometric access control

// Keyless entry systems for improved security

// Video analytics for security and business intelligence

To ensure that the banking and finance industry meet its delivery objectives, Tyco has developed a robust and reliable range of

integrated fire, security and safety systems with a proven track record of use within this “business critical” sector.

Financial institutions face many chal-lenges in today's economic climate. In the highly competitive banking and finance industry, customers are in- creasingly looking for flexible ways to handle their banking and investment activities. As a result, banks, building societies and financial investment groups operate 24 hours a day, seven days a week to demanding schedules.

Just as important as providing customers with a more open "self service" style of banking is the ability to protect cus-tomers, staff, assets and premises. At the same time, competitive pressure is for-cing companies to reduce costs and opti-mise processes.

Tyco understands that an unscheduled halt to a banking or finance infrastructure caused by a security breach or fire alarm could have significant negative effects on

Integrated solutions tighten security and

maintain efficiency

Banking & Finance // 05

prevent crime, and assist in identifying people in sensitive areas. Our solutions provide:

// 24/7 monitoring services

// Virtual guard tours as scheduled video inspections of bank branch offices

// Video analytics

// Video authentication

// Integration of multiple capabilities into a single platform

// Easily accessible recordings and live view

// Video documentation

// Process support and business intelli-gence via ERP or CRM integration

Access control

With the move towards reducing physical barriers in branches, electronic security can make it more difficult for unauthorised personnel to gain access to restricted areas. Using Tyco’s access control badging software, each employee is issued one

Monitoring high risk areas

Violence from bank raids, ATM muggings, forced cash withdrawals and even ram raids poses an ever-present threat to assets, staff and customers. Multi-site financial institutions need 24/7 monitoring of their high risk areas in order to prevent intrusion, mugging and deception. Tyco’s integrated video surveillance solution can be configured to respond to movement and capture it via digital video recorder. An alarm is activated and displayed live on the control system, enabling the operator to respond in an appropriate manner.

Effectively positioned cameras and high-resolution recording technology is an essential deterrent. Knowing that inci-dents will be seen on camera and then recorded onto the video management system also provides peace of mind. Video clips can be quickly exported for ensuing police investigations.

Tyco’s portfolio encompasses analogue, IP and hybrid video surveillance systems that can be seamlessly integrated into an existing architecture to help deter and

ID/access card, eliminating the need for multiple cards for multiple sites. This saves both time and costs. The card grants them access depending on their security level. Certain staff members, for example, may have access to offices but not to safety deposit box rooms.

Tyco’s access control systems for banks and other demanding facilities prevent unauthorised and provide restricted access to sensitive areas. They afford enterprise-wide security via sophisticated access control points and a safe environ-ment through video monitoring for emplo-yees, visitors, staff, amenities and assets. We go beyond facility alarms to provide alarm technologies that can communicate on your network and deliver reliable alarm notifications, immediate monitored sup-port and customised reports.

The customer has the option that all information arrives in one command and control centre so that video and access control alarms can be managed centrally while seamlessly integrating other (secu-rity) systems.

Fire protection

Any unscheduled halt to the infrastructure of banks and financial institutions caused by a fire could have a dramatic affect on business continuity. The risk of fire is amp-lified by the need to ensure a quick res-ponse – from triggering the alarm and suppressing the fire to safe evacuation. We offer a complete range of fire protec-tion and safety solutions to meet the requirements of any infrastructure. Our solutions can incorporate fire alarm, evacuation systems, emergency com-munication and fire suppression.

Single solutions merge for all-around safety 24/7 video monitoring, intruder detection, access control and fire pro-tection are at the basis for each security solution for financial institu-tions. They work as stand-alone solutions or can be combined into a single, all-around package.

06 // Banking & Finance

Combining security hardware is only one part of a good inte-grated solution. Adding business rules and situatio-

nal intelligence with scalable software creates an overall solution that leads to complete security.

Tyco's software adds to a

reliable solution

Distributed network architecture

More and more, global enterprises and large, multi-site corporations or chains face a common challenge – how to bring all of their disparate buildings into an easy-to-manage security system with a single, unified network architecture. In designing their enterprise security solution, security directors, IT managers and other respon-sible people focus on the following three priorities:

// Maintaining a single database

// Providing both central management/reporting and local site control

// Protecting the system and facilities against network failures

Tyco´s Software House C•CURE 9000 Enterprise covers all three priorities.

One of the main features of distributed network architecture is that decision-making and control is decentralised, i.e. distributed out to each site; at the same time, the various sites are networked and synchronised via a central hub. Scalability also makes it possible to incorporate sites of virtually any size.

The benefits of distributed network architecture: // Scalability: Enterprise solutions that rely

on a single server inevitably suffer from performance issues as the enterprise grows and the server is overloaded. Moreover, single server solution are highly susceptible to network failures.

// Efficiency: Security managers control the flow of data and decision-making. Local data and decisions can be trans-

mitted to each individual site, minim-ising network bandwidth and allowing global managers to focus on truly glo-bal issues. At the same time, centrally located global managers can easily run reports, make changes, and view the status of local sites without having to log in to multiple separate systems.

// Cost: Servers and software at each local site can be appropriately sized to meet the specific needs of each site.

// Reliability: Distributed network architecture is much more tolerant of network and hardware failures than a single server approach.

Physical Security Information Management (PSIM)

Tyco´s PSIM software provides situational intelligence to support decision proces-ses. It is a cost effective way to integrate existing legacy systems into a unified, state-of-the-art management and control system. PSIM also helps you maximise the value of the information collected by all of your systems so that you can impro-ve your security, processes and business continuity.

Our PSIM solutions enable risk mitigation, improved security, and compliance while offering a rapid Return on Investment (ROI) and a low Total Cost of Ownership (TCO). Based on intelligent software, PSIM unifies multiple security systems and connects and correlates vital informa-tion into one centralised environment and enables the centralisation of disparate hardware systems.

PSIM enables the centralisation of dispa-rate hardware systems, which:

// Prevent human errors, follow logic and result in traceable actions by combining and automating situational intelligence

// Analyse the imported information from the integrated systems to provide situ-ational intelligence and support deci-sion processes.

// Use intelligent Business Logical Engines to automate actions and enforce policies and procedures.

// Use a fully audited workflow process to guide operators/users.

Banking & Finance // 07

Swiss financial institution

An international financial institution based in Switzerland was in the market for a complete solution that could offer an improved and innovative security system for all of its branch offices that was not only user-friendly but more cost-effective. Given its need to protect its operations against burglaries and break-ins, the com-pany also required additional solutions designed especially for the banking indus-try. Tyco developed and installed a solution that included video surveillance and access control systems run on software suited for use in banks. The suite delivers greater usability and simplifies the view-ing of past incidents. Not only were the customer's requirements met in full − the solution remained well within budget.

Reducing false dispatches

A large bank in Europe was looking to reduce false dispatch fees and improve their ability to pinpoint and resolve secur-ity problems at individual sites, while le-veraging their investment in an extensive existing digital video surveillance system serving some 1,800 branch offices, office buildings, two large operations centres and more than 1,000 remote ATMs. The bank also needed to increase the level of security during the branch opening pro-cess.

The bank has chosen Tyco's managed video services solution. From a central monitoring centre we provide access to specialised security professionals who concentrate solely on the unique needs of banking and financial services customers. Services include Video Verification, with trained operators accessing the bank's

video system to view and assess the cause of alarms, verifying the situation before calling local law enforcement and avoiding false dispatches and resulting fines. With Video Guard Tours, Tyco opera-tors survey the facility visually from each camera vantage point to help ensure that proper security protocols are being fol-lowed at all times and allowing fast action if a deficiency is found. With the Video Escort service, Tyco assists employees involved in the daily opening and closing of branch locations. In addition, Tyco is managing the bank's extensive access control system.

With the new system the bank has re-duced false dispatches by 40 percent. By streamlining security operations systems the bank also has been able to deliver a higher level of security for its employees, customers and vendors in a more cost-effective way.

3 million customers rely on Tyco's security solutionsOur customers entrust us with their security and fire protection needs because they know that we are experienced and completely understand their markets and individual security requirements. Banks and financial institutions from around the world rely on our customised solutions and services.

RBS Citizens Bank

The Rhode Island (USA) based RBS Citi-zens Bank, with 1,450 branch offices and 2,650 ATMs, had several incompatible security systems due to growth through acquisitions. Tyco helped Citizens Bank develop its own bank-managed security command centre that could monitor and report all facility alarm activities through-out the enterprise. The security integrator also upgraded and standardised the bank’s network of alarm panels and video surveillance systems. Tyco first converted the alarm panels of an acquired bank's branches to the new Citizens Bank speci-fication. We then supported the bank’s security conversions of its remaining branch offices. As part of the standardisa-tion process, Tyco also incorporated a new networked access control system with over 500 card readers to help tighten security for the bank's 25 non-retail loca-tions, including data centres and head-quarter facilities. Tyco holds a master ser-vice agreement with Citizens Bank for the enterprise-side security systems it installs and maintains for the Bank.

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Global Strength. Local Expertise.At Your Service.

AustriaTyco Integrated Fire & SecurityWehlistrasse 27b1200 WienTel.: +43 662 45 24 60 11Fax: +43 662 45 24 60 09office.tycofis.at@tycoint.comwww.tycosolutions.at

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FranceTyco Fire & Integrated Solutions France SASCS 80736, 1 rue Giffard78067 Saint Quentin en Yvelines CedexTel.: +33 1 39 30 73 00Fax: +33 1 30 51 80 05tycofis-fr@tycoint.comwww.tycofis.fr

GermanyTyco Fire & Security Holding Germany GmbHAm Schimmersfeld 5–740880 RatingenTel.: +49 2102 7141-0Fax: +49 2102 7141-100info@tyco.dewww.tyco.de

ItalyTyco Fire & Security S.p.A.Viale dell'Innovazione, 320126 MilanoTel.: +39 02818061Fax: +39 0289125412tfs.it@tycoint.comwww.tycofs.it

NetherlandsTyco Integrated Fire & SecurityVlierbaan 6–122908 LR Capelle aan den IJsselTel.: +31 88 260 26 00Fax: +31 88 260 23 45tifsnl@tycoint.comwww.tyco.nl

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RussiaADT Security SolutionsTimiryazevskaya 1, 5th floor127422, Moscow, RussiaTel.: +7 495 661 2095adt.ru@tycoint.comwww.adtrussia.com

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Tyco Integrated Fire & Security is a trademark of Tyco International.Misprints, errors and changesexcepted. © 2014 Tyco. All rights reserved.

Tyco Holding GmbHAm Schimmersfeld 5–740880 RatingenTel.: +49 2102 7141-0Fax: +49 2102 7141-100info@tyco.euwww.tyco.eu