complete the puzzle — network monitoring and management with entuity

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© Copyright 1/22/2015 BMC Software, Inc 1 Complete the Puzzle Network Monitoring and Management with Entuity John Diamond Principal Solutions Architect, Entuity Tuesday, Oct.14

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Page 1: Complete the Puzzle — Network Monitoring and Management with Entuity

© Copyright 1/22/2015 BMC Software, Inc1

Complete the Puzzle —Network Monitoring and Management with EntuityJohn Diamond

Principal Solutions Architect, Entuity

Tuesday, Oct.14

Page 2: Complete the Puzzle — Network Monitoring and Management with Entuity

© Copyright 1/22/2015 BMC Software, Inc2

Agenda

1. Why network monitoring should be integrated

2. Integrated Entuity/BMC environment

3. Entuity/BMC product integrations

4. Entuity at a glance

Page 3: Complete the Puzzle — Network Monitoring and Management with Entuity

© Copyright 1/22/2015 BMC Software, Inc3

Network Monitoring should be integrated

Page 4: Complete the Puzzle — Network Monitoring and Management with Entuity

© Copyright 1/22/2015 BMC Software, Inc4

A complete IT management approach

The network underpins all IT services

Properly performing network infrastructure devices are critical to good service delivery

Proactive avoidance of performance degradation

Virtualized systems - traditional dividing lines between server/network are blurred

Enabling IT to rise above traditional silos of responsibility

Rapid problem resolution

Page 5: Complete the Puzzle — Network Monitoring and Management with Entuity

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Independent systems / network monitoring – The downside

Duplication of effort

Lack of coordination

Slow problem

resolution

Excessive event and

ticket volumes

No central visibility

Inefficient workflow

Page 6: Complete the Puzzle — Network Monitoring and Management with Entuity

© Copyright 1/22/2015 BMC Software, Inc6

Multi-product network management approach

Complexity

•Multiple different server and database requirements

Difficulty maintaining integrations across multiple products over time

Delays adoption of new versions with new features

Inconsistent user interfaces

Expense

Page 7: Complete the Puzzle — Network Monitoring and Management with Entuity

© Copyright 1/22/2015 BMC Software, Inc7

Together, Entuity and TrueSight Operations Management

Eliminate costly duplication of effort in

managing separate data silos, “all-hands-on-deck” war room scenarios and

finger pointing.

Enable faster MTTR and a longer MTBF through

proactive problem resolution and deep

network visibility.

Increase automation, allowing IT organizations to focus on projects that

are important for the business.

Page 8: Complete the Puzzle — Network Monitoring and Management with Entuity

© Copyright 1/22/2015 BMC Software, Inc8

BMC product integrations

Page 9: Complete the Puzzle — Network Monitoring and Management with Entuity

© Copyright 1/22/2015 BMC Software, Inc9

What does an integrated environment look like?

Entuity ITSMContextual cross launch

BNA

Entuity integrations addnetwork data and visibilityto key BMC components.

Top

olo

gy a

nd

Se

rvic

e M

od

els

Page 10: Complete the Puzzle — Network Monitoring and Management with Entuity

© Copyright 1/22/2015 BMC Software, Inc10

TrueSight Event and Impact• Entuity Network Incidents Forwarded to TrueSight Event and Impact

• TrueSight Event and Impact Correlates/De-duplicates

• Launch Entuity Details from TrueSight Event and Impact Console

Network Infrastructure EventsIn-context Launch

Page 11: Complete the Puzzle — Network Monitoring and Management with Entuity

© Copyright 1/22/2015 BMC Software, Inc11

Automatic generation of ARs, derived from Entuity events

Interactive generation of ARs, initiated from Entuity

AR System-invoked Entuity Lookup: context-sensitive cross launch into Entuity UI from an AR System form

Remedy IT Service Management Suite

Page 12: Complete the Puzzle — Network Monitoring and Management with Entuity

© Copyright 1/22/2015 BMC Software, Inc12

Improved operational efficiency and service delivery … include network infrastructure into CMDB

BMC Atrium Configuration Management Database (CMDB)

Increased accuracy and consistency of all Entuity managed devices with the ability to share data with other BMC applications

Presents Entuity managed devices in the Atrium CI nomenclature, eliminating need for additional user training

Page 13: Complete the Puzzle — Network Monitoring and Management with Entuity

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BMC Atrium Configuration Management Database (CMDB)

Customizable for different CMDB schemas

Leverage the benefits of a federated architecture

Workflow acceleration features

Page 14: Complete the Puzzle — Network Monitoring and Management with Entuity

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BladeLogic Network Automation (BNA)• Change and Compliance Event forwarding

from BNA to Entuity

• Fault and Performance Event forwarding from Entuity to BNA for event-to-change correlation

• Cross-launch from Entuity to BNA• View change details• View violations• View configuration• Access SSH Proxy• Create job• Leverage BNA process integration with Remedy

Change Management

• Data Interchange

• Entuity Views to BNA auto-groups• Devices

Page 15: Complete the Puzzle — Network Monitoring and Management with Entuity

© Copyright 1/22/2015 BMC Software, Inc15

Entuity/BNA Solution Use CasesBreak/Fix and Configuration Management with Continuous Process Compliance

Job Completes Change Ticket Completed

Fault and Performance

Job Updated with CID/TID

Incident Created

CID/TID Assigned

BMC Network Automation

Change, Configuration, Compliance

ITSM

Change Management

ITSM

Incident Management

FaultDetected

Change Request Created

View Change

Incident Completed

Violation Cleared

Confirmed

Rollback Job Created

Change Request

Approved

CRQ Approved

Manual or Automatic

Run Approved Job

Page 16: Complete the Puzzle — Network Monitoring and Management with Entuity

© Copyright 1/22/2015 BMC Software, Inc16

Moviri Integrator for BMC TrueSight Capacity Optimization• Gain insight on network

capacity and simplify analysis and reporting on network resources

• Forecast utilization of key network resources and identify bottlenecks and potential saturations

• Correlate network resource

utilization with Business KPIs to extrapolate expected resource utilization with respect to demand growth

• Automatically generate and distribute by-exception

reports

• Further details -http://www.moviri.com/products/integration-bco-entuity/

Page 17: Complete the Puzzle — Network Monitoring and Management with Entuity

© Copyright 1/22/2015 BMC Software, Inc17

Moviri Integrator for TrueSight Capacity Optimization

Entuity Server

CDB

CapacityOptimization

Export DB(MySQL)

Network Monitoring

Moviri Integrator

Moviri View

Page 18: Complete the Puzzle — Network Monitoring and Management with Entuity

© Copyright 1/22/2015 BMC Software, Inc18

Entuity for BMC TrueSight Operations Management

• Auto Inventory

• Live Topology

• Root Cause and Performance Analysis

• Integrated Flow

• Configuration Monitoring

• Extensive Reporting/Dashboards

• Seamless Scalability

• Integrated Virtual/Physical Management

Page 19: Complete the Puzzle — Network Monitoring and Management with Entuity

© Copyright 1/22/2015 BMC Software, Inc19

Mobile access via a tablet“Tablets are finding increasing favor as a mobile working endpoint for IT pros of all stripes, including network engineers and operators. Most management tools support these platforms by simply making existing GUIs compatible/viewable. But to do it right requires significant redesign, taking advantage of tablet navigation techniques such as swipe and pinch, and optimizing tasks and views that require mobility support. Entuity has taken this approach and the result is, quite arguably, the first true tablet UI for an enterprise-class network management solution.”

Jim FreyVice President of ResearchEnterprise Management Associates

Page 20: Complete the Puzzle — Network Monitoring and Management with Entuity

© Copyright 1/22/2015 BMC Software, Inc20

Key Take Aways

1. Centralized seamless visibility across the infrastructure

2. Impact monitoring at the business service level

3. Correlation across traditional management silos

4. Leverages customer-proven off-the-shelf integration options

Page 21: Complete the Puzzle — Network Monitoring and Management with Entuity

© Copyright 1/22/2015 BMC Software, Inc21

Thank [email protected]

@entuity

http://communities.bmc.com

www.linkedin.com/company/entuity?trk=biz-companies-cym