compliance appliance tm partner readiness may 2009 tandberg partner presentation
TRANSCRIPT
Compliance ApplianceTM
Partner Readiness
May 2009
TANDBERG Partner Presentation
What is the Compliance Appliance™?
TANDBERG Compliance Appliance™ (TCA) is a high volume, always on compliant recording solution.
Enables organizations to archive and easily identify video calls for compliance and auditing purposes.
Scalable, reliable, highly flexible and secure. Operates seamlessly as part of a standards-compliant
video solution. Has been designed with flexible configurations to enable
users to cope with multiple regulatory jurisdictions around the world
The Partner Opportunity – Compliance Appliance
Be first to offer customers the capability to record all video communications
Compliance Appliance is designed for heavily regulated industries
Up sell to customers with heavy video traffic Provide customers with protection and security as part of
corporate risk management Compliance Appliance will be purchased in multiples and
by global organizations
Compliance ApplianceTM Complete Solution
Compliance ApplianceTM
Professional Services Customization of solution to meet specific customer needs
External StorageStrategic Alliances planned with storage companies
Target Market
Target MarketTop 100 Financial Institutions with heavy video traffic
Target CustomersCompliance OfficersCIO
Additional Markets*Legal/CourtroomEducation / UniversitiesHealthcare
* CA is currently optimized for Financial applications. For additional markets, there may be some additional software tweaks required. Please contact Simon Downey if you have new possible markets or applications.
Target Customer Segments for Financial Organizations
Legal Team (Compliance Officers) Needs to feel confident that the firm is equipped to
monitor the changing regulatory environment Quickly identifying non compliance gaps that
could signify monetary penalties or suspensions for the company
CIO The ability to identify relevant video data in a timely fashion so his
legal team can sign-off on it, or know how to face the consequences
Tasked with implementing good data retention policies together with the Compliance Officers
Go-To-Market Plan
Target Fortune 100 Financial Firms starting with Global Accounts– Major Global Financial Firms are actively looking for a archive
solution for video– Bring in the right TANDBERG team. This is a consultative sell
and the installation requires configuration to customer requirements.
Focus on customers in industries that have risk management or compliance concerns around communication
TCA is a high-touch sales process product. Partners that have an identified opportunity should work
closely with TANDBERG
Compliance Appliance with Total Solution
Required: VCS– VCS is required for proper call/zone management and recording management
Recommended– TANDBERG Management Suite– TANDBERG Codian Bridge– TANDBERG Endpoints
TCAVCS
Storage (SMB/CIFS)
Commercials
The TCA is now on the price book Pricing is per 100 port appliance Customers will need to purchase the TANDBERG VCS Network assessment and provisioning essential TANDBERG Professional Services must be engaged at
point of sale
Partner Requirements
The TCA is available to sell through all partners Partners must purchase Network Assessment,
Installation and Service from TANDBERG– The complete Compliance ApplianceTM solution requires a
individual customization per customer.
Proven VCS and XML/CPL coding skills Network integration experience and expertise Storage integration experience and expertise 24x7 customer support capability
Winning is a Partnership Approach
EnVision for global collaboration
Always engage TANDBERG Professional Services Work with a qualified System Integrator TANDBERG will facilitate local and global partner
collaboration
Storage
Storage Calculation The calculation of storage requirements and the type and cost of storage
are important factors when considering a TCA implementation. A typical installation will, depending on recording quality and retention periods, involve many terabytes of storage. We can provide a basic calculation spreadsheet to help with this.
TANDBERG will work with major storage vendors to test for compatibility. Further information on this will be available throughout 2009.
TANDBERG is in discussion with a few major storage vendors to provide a full service of recording and archiving as a bundled package. We will update you as any information becomes available.
Change in Network Traffic Flow
Installing a TCA into a customer’s network means that network traffic flows will be changed – recording a point-to-point call means that the call has to go through a TCA and this will concentrate the network traffic – so network design has to be analysed – see call flow illustration below
Compliance ApplianceTM and Content Server
Compliance Appliance High volume recording device Fast transcoding and movement
to an external storage device for archiving
Designed to fulfill compliancy regulations specific to local or international guidelines
Seamless and always on with limited interaction with meeting participants
Intended for use when a legal situation arises; accessed by a few individuals
Content Server Access live or on-demand
recordings of video meetings Ability to transcode to multiple
viewing formats Library of available video
recordings that is searchable Stored on the TCS or moved to
external storage Participant records a meeting by
adding it to the meeting scheduled
Intended for use with all personnel in an organization to record and share training, news, meeting content.
How is TCA Different from Other Recording Devices?
The industry’s only video compliance solution: specifically designed to record calls for compliance and auditing purposes.
Integrated, automatic and secure. Archival quality is configurable to reduce storage costs. Delivers high volume recording: far greater capacity on
recording ports Recording terminates if the device fails for any reason. Greater Flexibility:
– Different countries and jurisdictions follow unique sets of compliance regulations and TCA has the flexibility to be configured according to an organization’s geographical and regulatory environments
– Captures different views ( MCU, point to point)
It is important to remember that TCA is not a general purpose recording device and will never be a streaming server.
TCA and Company Compliance Policies
Although Compliance Appliance has been designed to be as flexible as possible to cope with different network and regulatory environments, it does not set the “compliance” policies for an organisation. These policies are for the organizations’ compliance officer to set.
Additional Materials
Sales Materials– Product Sheet– Solution Sheet– Customer Presentation– Frequently Asked Questions– Storage Calculation Spreadsheet
Technical Materials– Deployment Guide– Administrator Guide
Launch Timeline
Partner Launch: Starting May 6– Soft launch with notification on partner site and mention in
Partner Newsletters
External Launch: May 13– Official launch at AV in the City tradeshow in London– Webinar for customers (and interested partners) on June 3
focusing on the TCA for the financial industry– Customer-facing eloqua available for sales people to forward to
interested customers
For Your Customers
Customer Eloqua available to send to your customers Webinar June 3 about risk management and compliance
of video communication in the Finance industry
Need Help?
[email protected], Global Product Manager
Theatre Product Managers– Americas: [email protected]– APAC: [email protected]– EMEA: [email protected]
Global Accounts Sales Engineers
Thank you
www.tandberg.com