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1 855-85-HIPAA © 2018 Compliancy Group, LLC Compliance-as-a- Solution for MSPs

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Page 1: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

1855-85-HIPAA

© 2018 Compliancy Group, LLC

Compliance-as-a-

Solution for MSPs

Page 2: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

2855-85-HIPAA

© 2018 Compliancy Group, LLC

Clients

Recurring Revenue

Profit

Less work

Who Wants MORE:

Page 3: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

3855-85-HIPAA

© 2018 Compliancy Group, LLC

Market presence • SaaS Subscription end user solution• 70,000+ users• 400+ resellers and referral partners• Seal of Compliance & HIPAA Alliance Marketplace

The GuardTM Endorsed by: • 40 + medical associations, SaaS providers, Hosting Services

Security Firms & MSP

Recognized Leader of Compliance & Cyber Security• 2017 ChannelPro Visionary• CRN Emerging technology • CompTIA Channel Advisory Board – Co Chair• CompTIA Business Applications Advisory Council – Chair

Subject Matter Experts• National Publications - Beckets Hospital Review, CHANNELe2e, • Recognized National speaker- CompTIA , Med Pro 360• Software Executive Magazine - editorial Board

We simplify compliance

so you can confidently

focus on your business.

No client has ever Failed

an OCR or CMS audit!

Page 4: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

4855-85-HIPAA

© 2018 Compliancy Group, LLC

Concerns

▪Compliance is hard to sell

▪ Increased Liability

▪Domain expertise – what I don’t know?

▪Additional Resources or Staff

Page 5: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

5855-85-HIPAA

© 2018 Compliancy Group, LLC

How & Why CaaSFocus and Specialization

Compliance as a Service Solution

▪ Solves your clients problem not the symptoms

▪ Justifies MSP & Security services

▪ Increase your MRR

▪ Increases the value and differentiates your company

HIPAA - It’s the law, get paid for it!!!!

Page 6: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

6855-85-HIPAA

© 2018 Compliancy Group, LLC

Why Healthcare?

Health Care & Compliance - fastest growing sectors of the

US economy with the highest vulnerability to cyber risk

▪ 26% of the US Economy▪ 5,000,000 Small and Midsize Business’s

▪ CE & Vendors (BA)▪ 400% Increase in enforcement ▪ 70% + Audit Failure rate▪ Healthcare #1 Vertical For MSPs in 2018

*Datto – 2018 report

*CRN, Gartner, CHANNELe2e

88% Ransomware

Page 7: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

7855-85-HIPAA

© 2018 Compliancy Group, LLC

What’s Your Business?

Security

Page 8: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

8855-85-HIPAA

© 2018 Compliancy Group, LLC

Security Issues in the Last Year

▪ 76% lost devices, malware, phishing attacks or staff disabling security features

The #1 reason is a mistaken belief

that current security is “good enough.”

- CompTIA’s International Trends in Cybersecurity report

https://www.comptia.org/resources

26% IT staff failure to follow policies and procedures26%

Factors in Security Breaches (Human Error)

Page 9: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

9855-85-HIPAA

© 2018 Compliancy Group, LLC

HIPAA Is About “Good Faith Effort”

Link: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf

▪ Breaches “Wall of Shame”

▪ 100% of HIPAA Fines levied

• Failure to assess ALL risks

• Lack of Administrative

Policy and procedures

• Failure to have BAA

▪ Average fine $1,500,000

Page 10: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

10855-85-HIPAA

© 2018 Compliancy Group, LLC

Physical Audit

Requires safeguards to ensure only those who should have

access to electronic protected health information

(ePHI) will have access.

Security Rule

Administrative/Privacy AuditSecurity/Technical

Audit

Sets standards for when

protected health information

(PHI) may be used and

disclosed.

Privacy Rule

Breach Notification

Business Associate

Omnibus Rule

Meaningful Use/MIPS

Risk Assessment

SRA

Page 11: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

11855-85-HIPAA

© 2018 Compliancy Group, LLC

HIPAA Required Risk Assessments Technical = SRA▪ Asset and Device Manual Audit - 164.308 requires an audit in the form of an itemized inventory of devices

that connect to ePHI and how the organization is protecting them.

▪ IT Risk Analysis Questionnaire (Manual Audit) - to synchronize a uniform device installation and device

setup protocol across the entire organization.

Physical▪ Physical Site Manual Audit - 164.308 requires that each physical location where PHI/ePHI is being stored or

worked on must conduct an audit that identifies risks of exposure to that PHI/ePHI

Administrative▪ Security Standards Self-Audit - ensure that it has policies concerning all standards of the HIPAA Security

Rule.

▪ Privacy Standards Self-Audit - 164.502 to ensure that it has policies covering all standards of the HIPAA

Privacy Rule

▪ HITECH Subtitle D Privacy Self-Audit - to assure that the organization has documentation and direction on

their HIPAA Breach Notification Rule protocols.

Page 12: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

12855-85-HIPAA

© 2018 Compliancy Group, LLC

The Seven Fundamental Elements of an

Effective Compliance ProgramCompliance according to HHS:

1. Implementing written policies, procedures and standards of conduct.

2. Designating a compliance officer and compliance committee.

3. Conducting effective training and education.

4. Developing effective lines of communication.

5. Conducting internal monitoring and auditing.

6. Enforcing standards through well-publicized disciplinary guidelines.

7. Responding promptly to detected offenses and undertaking corrective action.

*Source HHS & OIG

Page 13: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

13855-85-HIPAA

© 2018 Compliancy Group, LLC

Security ≠ Compliance

▪ Lost Laptop - $2,700,000 • Oregon Health & Science

• SIX risk analysis – failure to have updated policy and procedures

▪ Malware - $150,000• Alaska Nonprofit org – failure to have updated policy and

procedures

▪ Lost Smart Device - $650,000• IT Firm in Philadelphia – Incomplete Risk Assessments, failure to have

policies/procedures

“Covered entities must not only make assessments to safeguard ePHI,

they must act on those assessments as well.“

- OCR Director Jocelyn Samuels

Page 14: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

14855-85-HIPAA

© 2018 Compliancy Group, LLC

HIPAA Lite - SecurityHIPAA done right! tm

Secure & Compliant

Audits SRA (Security Risk

Assessment)

$

$

$

$

$

$

SecurityPolicies,

Procedures & Training

Security Remediation

Efforts

AuditsSRA (Security Risk

Assessment),

Administrative,

Privacy

Gap Identification & Remediation

Policies,Procedures& Training

BusinessAssociate

Management

IncidentManagement &

Remediation

Document Version,

Employee Attestation &

Tracking

The GuardTM

Page 15: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

15855-85-HIPAA

© 2018 Compliancy Group, LLC

Page 16: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

16855-85-HIPAA

© 2018 Compliancy Group, LLC

Compliance as a Solution “Fundamentally Changed My Business”

Paul ReddingCEO

Carlin Bradley, LLCCordova, Tennessee

“We've done network security well for years. The problem with

health care was understanding HIPAA itself. We were concerned

about the potential liability and the sales and operational

challenges--but Compliancy Group helped with all of that.”

“MSPs and MSSPs have a powerful CaaS-based compliance solution

it can be resold as a Compliance-as-a-Solution offering, giving

MSPs the tools to break into health care and make lasting managed

service relationships, year after year.”

▪ 20 new project clients in six months

▪ 60% of those into managed service clients

▪ Full marketing and sales support -All the Tools I needed

▪ Time savings and efficiency

Page 17: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

17855-85-HIPAA

© 2018 Compliancy Group, LLC

Compliance As A Solution Case Study

Paul Redding

CEO

Carlin Bradley, LLC

Cordova, Tennessee

Option A. Bundle Flat rate with combo services

• $1,200 – $2,000 per month

Option B. Line Item

• Monthly Service fee for HIPAA Solution

• 3 X markup

• New project work

• $3,000 – $20,000 per engagement

• Managed service MRR

• 25% increase in rate

Page 18: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

18855-85-HIPAA

© 2018 Compliancy Group, LLC

Producers Club Testimonial"Compliancy Group gave us the ability to build on our strong vertical specialization in health care, and helped us create a

sales and marketing platform that spoke directly to our prospects' needs. The Guard helps justify our security

services to ultimately realize a higher MRR. We're not amateurs when it comes marketing, which is why we work with Robin Robbins. But clearly, Compliancy Group has

brought a whole new set of tools to the table.

“I highly recommend them to any MSPs interested in the healthcare market. “

Coleman Groves, ISC

Page 19: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

19855-85-HIPAA

© 2018 Compliancy Group, LLC

Monitoring and Detection

Encryption

Back up

Secure Communication

• Data Backup & Recovery

• Email/Spam Prevention

• Managed Print

• Security Services• Network Security

• Business Continuity

• CyberSecurity

HIPAA Justifies your Services

Page 20: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

20855-85-HIPAA

© 2018 Compliancy Group, LLC

HIPAA Lite - SecurityHIPAA done right! tm

Secure & Compliant

Audits SRA (Security Risk

Assessment)

$

$

$

$

$

$

SecurityPolicies,

Procedures & Training

Security Remediation

Efforts

AuditsSRA (Security Risk

Assessment),

Administrative,

Privacy

Gap Identification & Remediation

Policies,Procedures& Training

BusinessAssociate

Management

IncidentManagement &

Remediation

Document Version,

Employee Attestation &

Tracking

The GuardTM

Page 21: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

21855-85-HIPAA

© 2018 Compliancy Group, LLC

FREE Security & Compliance Checklisthttps://compliancy-group.com/simple-hipaa-compliance-checklist/

Questions?

Marc Haskelson

President

855 85 HIPAA (855.854.4722) Ext 507

[email protected]

www.CompliancyGroup.com

Page 22: Compliance-as-a- Solution for MSPs · • CompTIA Channel Advisory Board –Co Chair • CompTIA Business Applications Advisory Council –Chair Subject Matter Experts • National

#NGC18 @TheChannelCo

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