compro intercipta
TRANSCRIPT
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a profile ofINTERCIPTA GROUPINTERCIPTA GROUPthe facility service companythe facility service company
Special Presentation to:PT. GRAGE TRIMITRA USAHA
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Agenda
1. About Intercipta2. FS Concept Proposal at Buva Group
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MITRA ALIHDAYA SOLUSINDO
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Our coverage
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Cleaning Services:Established since 20113.000 employeesNationwide Operations
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Gondola/High Rise Cleaning Services Wall Management Services
Glass CleaningDusting Services
Mopping Services
Crystalization
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Toilet Cleaning Services
Vacuuming & Shampooing Services
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PROPERTY PROPERTY SERVICESSERVICES
Established since 2007 1.000 employees Nationwide Operations
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LANDSCAPING & GARDENING SERVICES
PROPERTY SERVICES
Deploy only excellent and experienced gardener and landscaper to care, maintain, arrangement and design of your garden..
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PEST CONTROL (INTERGRATED PEST
MANAGEMENT) Provide of integrated pest management
using seven steps of effective pest control 1. Q - Inspection
2. Q – data analysis / Q – problem analysis
3. Q – treatment (chemical, non chemical, mechanical, physical and biological)
4. Q – Monitoring5. Q – Evaluation6. Q – Documentation7. Q – Education program
PROPERTY SERVICES
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WASHROOM & DUSTMATE SERVICES
Provide hygiene and sanitation services in the toilet/common area that emphasizes the aspects of the service rather than aspects of the dispenser
Our variance o f Washroom Services, consist of:
1. Air freshener 2. Sanitizer3. Hand soap / Antis Anti Bacterium4. Hand dryer5. Lady bin6. Dust mats
PROPERTY SERVICES
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TECHNICAL SERVICES
PROPERTY SERVICES
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OFFICE OFFICE SUPPORT SUPPORT SERVICESSERVICES
Established since 2011 5.000 employees Nationwide Operations
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OFFICE SUPPORT SERVICES
Sales Promotion Girls/Boys
Sales Executives Merchandisers Motorist Salespeople Mobile Salespeople Administration Staff Telemarketers Cashiers
Customer Service Receptionists
Office Support Staff Data Entry Staff
Contact Center Personnel Collectors
Parking Attendants Parking Cashiers
Valet Drivers
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Criteria DefinitionBudget Estimation
Talents Scouting
Analisys & ProfilingInterview
Filtering / screening
Emloyee Contracting
Training and Development
Performance evaluation
Payroll AdminSalary and incentive
Employee Deployment
Termination
Our Services
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PARKING and VALET SERVICES
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PARKING SERVICES
Develop own system – built by parking operator, not just by systems developer.
Integration of solid software with first class hardware technologies.
Clarity of development roadmap, ensures effective evolution.
SANPARKING – THE ULTIMATE EXPERIENCE OF PARKING SERVICES
SUPPLIES TO MORE THAN 90% OF PARKING MACHINES, EQUIPMENT AND SYSTEM TO PARKING OPERATOR IN INDONESIA
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THE BUSINESS MODEL Profit Sharing
Revenue Sharing
Guaranteed Income
Technical Assistance
SANPARKING – THE ULTIMATE EXPERIENCE OF PARKING SERVICES
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VALET SERVICES
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VALET SERVICES
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BEST PRACTICES
Well-selected and Well-trained Staff
Staff Behaviour
Dress Code
Work Place
Greet, Address, Thank you
Proper Responses
Customer Handling
Claims Handling
Attendance
On-time Policy
Job Performance Standards
Emergency
Safety
Audit and Control
Creative Marketing
Paperworks and Administration
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SECURITY SERVICESSECURITY SERVICES
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PORTFOLIO & EXPERIENCES
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PORTFOLIO APARTMENT
Capital Residence
STC Sudirman
Nirvana KemangSCBD Suites
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PORTFOLIO MALL & SHOPPING PORTFOLIO MALL & SHOPPING CENTERCENTER
SUN PLAZA MEDAN LIPPO PLAZA MEDAN BINJAI SUPERMALL Grand Galaxy Park Mall DEPOK TOWN SQUARE GRAND MALL BEKASI MALL KRAMAT JATI BENTON JUNCTION PERMATA FOOD PARK
MAXX BOX TAMINI SQUARE
BELANOVA MALL LIPPO PLAZA BOGOR GAJAH MADA PLAZA
PLAZA SEMANGGI BLU PLAZA
LIPPO CIKARANG MALL
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PORTFOLIO OFFICE PORTFOLIO OFFICE BUILDINGBUILDING
Stock Exchange Building
Menara Global Building,
Buana Graha Building Bursa Efek Inonesia Buana Graha Building Sky Terrace
Apartment Alun Industries,
Cakung & Tebet, Cileungsi Offices
Diamond Cold Storage
Sukanda Djaya Cibitung
Yasunli Abadi Utama Plant 1 Toyota, Honda
Yasunli Abadi Utama Plant 2 : Epson, Sharp
Color Pack Indistries Reformed Millenium
Injili Indnesia (RMCI) GPDI All Bank Artha Graha,
Office s and Branches Food court Lippo Mall
Kuta Swiss-belhotel
International Head Quarters
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• FRISIAN FLAG INDONESIA• PROCHIZ • PUREBABY• MONDELEZ • ELECTROLUX• QUANTUM• MAYORA• PARASTAR• FONTERRA• HEINZ ABC• DEXA• FORISA• FACE SHOP• FAHRENHEIT• KAO• WATSONS
• VALET PLUS• SUMMARECON
• CHARTIS INSURANCE• MBM
• STAR DEPSTORE• ADIRA FINANCE
• LIPPO INSURANCE• PARAZELSUS
• CITY LOFT & CITY WALK • BANK BRI
• BANK DANAMON• MALL CIPUTRA
• MALL BEKASI SQUARE• BANK BRI
• MALL LIVING WORLD• BANDARA SOETTA
2. OFFICE SUPPORT2. OFFICE SUPPORT
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3. PROPERTY SERVICES3. PROPERTY SERVICES Maxx Box, KarawaciMaxx Box, Karawaci Lippo Plaza BogorLippo Plaza Bogor Plaza SemanggiPlaza Semanggi Lippo Plaza kramat jatiLippo Plaza kramat jati Depok Town SquareDepok Town Square Grand mall BekasiGrand mall Bekasi Tamini SquareTamini Square Blu PlazaBlu Plaza Citi WalkCiti Walk Mall of IndonesiaMall of Indonesia Kelapa Gading SquareKelapa Gading Square Living World Alam SuteraLiving World Alam Sutera Grand Galaxy Park MallGrand Galaxy Park Mall Mal Matahari Daan MogotMal Matahari Daan Mogot
Sudirman Tower Comdominium Lippo Kuningan
Capital Residence SCBD SCBD Suites
Bank Artha Graha(SCBD, Greenville, Tjokroaminoto,
Matraman) Senayan Trade Center
Bursa Efek Indonesia Belanova Mall,
Benton Junction Kawan Lama Group
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4. PARKING SERVICES4. PARKING SERVICES Hotels :
Hyatt Aryaduta Jakarta Hyatt Regency Bandung The Park Lane Sheraton Bandung Sheraton Bandara Holiday Inn Bandung The Grand Aquila
Office Buildings : Menara Matahari Menara Dynaplast Citra Graha
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Trade Centers :Trade Centers : WTC Mangga Dua ITC Kuningan WTC Matahari Pulogadung Trade Center Bandung Electronic Center Global Trade Center Pusat Grosir Cililitan Tanah Abang Blok A Jakarta City Center
4. PARKING SERVICES4. PARKING SERVICES ApartmentsApartments :
Aston Sudirman Permata Executive Riverside Apartments Laguna Apartments
Airports : Sepinggan, Balikpapan Selaparang, Lombok Sultan Mahmud Badaruddin II,
Palembang Syamsudin Noor, Banjarmasin Ahmad Yani, Semarang Hang Nadim, Batam
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PORTFOLIO VALETPLUS Darmawangsa Square
Plasa Semanggi
Hotel Shangri-La
Hotel Aryaduta
Hotel Manhattan
Hotel Merlynn Park
Mal of Indonesia
Citywalk Sudirman
TerasKota BSD
Bekasi Square
Imperial Chef at Hayam Wuruk
Pluit Village
The Double Tree Hotel(by Hilton)
Pejaten Village Siloam Hospital LV Cibubur Junction
Hotel Aston Kuningan Hotel Gran Melia
Hotel Alila Mega Mal Bekasi
Rumah Sakit Pusat Pertamina Pakubuwono Residences
Plasa Bapindo Px Puri Indah
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INTERCIPTA FS CONCEPT INTERCIPTA FS CONCEPT TOTO
BUVA GROUPBUVA GROUP
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INTEGRATED FACILITY SERVICES
Commercial Cleaning
Hospital Cleaning
Wash Room
High Rise Cleaning
Dust Control
Special Cleaning
Reception Call Centre
Office boy / tea girl
Messenger
Mail Handling
Building Maintenance
Technical Services
Gardening
Landscaping
IPM
Internal/tropicalPlants
Parking management
Consultancy
Product & System
Valet Services
Guarding
VVIP Escort
PARKINPARKING G
SERVICESERVICESS
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THE ADVANTAGE OF FACILITY SERVICE
ELIMINATE SOME OF HECTICNESS1 supplier means time saving (GA Dept.)
1 reporting and invoicing system (Finance & Acct. Dept.)
1 operations team with broad responsibilities (Ops. Dept.)
Support services from cleaning team (Ops. Dept.)
Clients will be more focused on primary deploying client (Management)
Increase productivity and profits (Management)
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INTERCIPTA MONITORING INTERCIPTA MONITORING SYSTEMSYSTEM
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THINGS TO BE CONTROLLEDAttendance (presence)Clients in the office or on scheduleActivities: photo or selfie location in front of the main lobby
Visit AreaVisit schedule vs meetings with clients, through uploaded photosUpload photos Minutes Of Meeting with ClientsStatus Position / Real Time Location: position / location / POS passed, to inform you that at the time of supervision conditions of the location
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CONTROLLING SYSTEM
BASED ON AGREED OBJECTIVES & KPI TIMELY AND ACCURATE DAILY, WEEKLY, BI-WEEKLY, MONTHLY
REPORTINGS MONTHLY OR QUARTERLY BUSINESS REVIEWS SALES REPORTS PROMO IMPLEMENTATION REPORTS
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Reporting Backend System
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MONITORING DASHBOARD
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MONITORING DASHBOARD
Activity 1 Activity 2 Activity 3 Activity 4
Person 1
Person 1
Person 1
Person 1
Person 1
Person 1
Location
Location 1
Location 2
Location 3
Location 4
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INTERCIPTA OFFICE FACILITIES
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THE FACILITIES
Reception 1st floor
Parking Area
Waiting Area 1st floor
Interview Rooms
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Recruitment Facilities
Operations Facilities
Ruang Training Lantai 2
(70 orang )
Ruang Meeting
Room Lantai 2(5orang)
THE FACILITIES
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HEAD OFFICEINTERCLEANPT. Intercipta Jasa Indonesia
Head OfficeGraha InterciptaPusat Bisnis Daan Mogot Baru.Jalan Tampak Siring, Blok KJF / 28-32.Jakarta 11840.
Tel: +62 21 54394888; Fax: +62 21 54390490eMail: [email protected]
Operational OfficeKomplek Perkantoran Ciputat Indah Permai Blok C/18.Jl. Ir. H. Juanda, Pisangan, Ciputat 15419Tangerang Selatan 15419.
Tel: +62 21 741 8968; Fax: +62 21 7470 8660eMail: [email protected]
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Thank Youfor your kind attention