computer hardware servicing day 1

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MODULE I: COMPUTER TROUBLESHOOTING AND REPAIR (50hrs) Lesson 1: Professional Career Fundamentals, Number System, Preventive Maintenance Lesson 2: Introduction of parts & peripherals, ESD, IRQ Conflict, and Top of the line brands Lesson 3: Film Showing & PC Assembly, Basic Troubleshooting Lesson 4: Multi Tester & Troubleshooting Flowchart Lesson 5: 1 st Examination (Written Examination) Lesson 6: Power Supply & Actual Voltage Reading Lesson 7: Understanding CMOS & BIOS, Clearing CMOS Password, Beep & Post Code Lesson 8: Introduction to Motherboard, Kinds of Memory & device Drivers Lesson 9: Hard disk Technology, Sata vs. Pata, File System, Back-up Lesson 10: 2 nd Examination (Oral Questioning) Lesson 11 3 rd Examination (Actual Demonstration 5hrs) Lesson 12: DOS Commands, Intro to VMWare (Virtual Machine) Lesson 13: Reformat & Installation of Win 98 & Win XP, Partitioning, Dual Boot Lesson 14: Reformat & Installation of Windows Vista, Windows 7, Linux Ubuntu Lesson 15: Understanding STOP error (BSOD), Recovery Console Lesson 16: 4 th & final Examination for Module I

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Computer Hardware Servicing course DAY 1 Presentation module

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Page 1: Computer Hardware Servicing Day 1

MODULE I: COMPUTER TROUBLESHOOTING AND REPAIR (50hrs)

Lesson 1: Professional Career Fundamentals, Number System, Preventive MaintenanceLesson 2: Introduction of parts & peripherals, ESD, IRQ Conflict, and Top of the line brandsLesson 3: Film Showing & PC Assembly, Basic TroubleshootingLesson 4: Multi Tester & Troubleshooting FlowchartLesson 5: 1st Examination (Written Examination)Lesson 6: Power Supply & Actual Voltage ReadingLesson 7: Understanding CMOS & BIOS, Clearing CMOS Password, Beep & Post CodeLesson 8: Introduction to Motherboard, Kinds of Memory & device Drivers

Lesson 9: Hard disk Technology, Sata vs. Pata, File System, Back-upLesson 10: 2nd Examination (Oral Questioning)Lesson 11 3rd Examination (Actual Demonstration 5hrs)Lesson 12: DOS Commands, Intro to VMWare (Virtual Machine)Lesson 13: Reformat & Installation of Win 98 & Win XP, Partitioning, Dual BootLesson 14: Reformat & Installation of Windows Vista, Windows 7, Linux UbuntuLesson 15: Understanding STOP error (BSOD), Recovery ConsoleLesson 16: 4th & final Examination for Module I

Page 2: Computer Hardware Servicing Day 1

MODULE II: ADVANCED COMPUTER CONFIGURATION AND NETWORKING (30 hrs)

Lesson 17: PC Cloning, Password Recovery, ERD Commander, Diskpart Lesson 18: Registry Manipulation, Gpedit.msc, Msconfig, System RestoreLesson 19: Manual Virus deletion ILesson 20: Manual Virus deletion IILesson 21: Manual Virus deletion IIILesson 22: 5th Examination (Actual Demonstration & Observation)Lesson 23: Intro to Networking, Topologies, Wired vs. Wireless Network, Color Coding Standards.Lesson 24: Wired & Wireless Implementation, Ad-hoc & Infrastructure, IP Addressing, Sharing (File, Drive, Folder, Printer, Internet)Lesson 25: 6th Final Examination (Written, Oral Questioning, Actual Demonstration)Lesson 26: Review (Preparation for National Certificate Examination)

MODULE III: ON THE JOB TRAINING (320 hrs)

Practice Career ProfessionalismWork in a team environmentPractice Occupational Health & Safety ProceduresApply Quality StandardsHandling Costumer complainsRecord Keeping & Inventory

Page 3: Computer Hardware Servicing Day 1

Lesson 1: INTRODUCTION TO COMPUTER & NUMBER SYSTEM

Topics:Evolution of Computers

Father of modern computer / First programmer

Fundamentals of computer

4 stages of data processing

How computer works?

What is ESD?

5 common troubleshooting techniques & Strategies

Number System (Base² to Base¹º) (Base¹º to Base² )

Some common acronyms

Q & A

Page 4: Computer Hardware Servicing Day 1

Lesson 2: INTRODUCTION OF PARTS & PERIPHERALS

Topics:

Types of system unit caseGender of connectors and fastenersBack panelD-terminal familyTypes of CPUTypes of PSUTypes of motherboardBlackout / dead setDeming cyclePreventive maintenanceComputer troubleshooting tools

Page 5: Computer Hardware Servicing Day 1

Lesson 3: MULTI TESTER & TROUBLESHOOTING FLOWCHART

Topics:

Standard Procedure in troubleshooting (Flowchart)Multi tester

Page 6: Computer Hardware Servicing Day 1

Lesson 4: POWER SUPPLY & ACTUAL VOLTAGE READING

Topics:Understanding basic electricityWhat is Power supply?Importance of Power supplyTypes of Power SupplyDifference of AT and ATX?Things to remember in buying new power supplyHow does power supply work?Symptoms of defective power supplyTroubleshootingCommon problem of Power supplyComputation of WattageQ & A

Page 7: Computer Hardware Servicing Day 1

Lesson 5: CMOS & BIOS , CLEARING CMOS PASSWORD

Topics:

What is CMOS / BIOS?

Manufacturer of BIOS

Difference of CMOS & BIOS

What BIOS does?

Configuring BIOS

Updating CMOS / BIOS

Clearing CMOS password

Error message of defective BIOS

Page 8: Computer Hardware Servicing Day 1

Lesson 6: INTRO OF MOTHERBOARD, DEVICE DRIVER

Topics:

What is Motherboard?

How Motherboard works? (3 Variables)

Types of Form Factor

Chipset & Bus Architectures

Cache Memory

Parts of Motherboard

Types of Memory

Symptoms of Defective Motherboard

Q & A

Page 9: Computer Hardware Servicing Day 1

Lesson 7: HARD DISK TECHNOLOGY, SATA VS. PATA

Topics:

How Hard disk work?Integrated Drive ElectronicsJumper SettingHard disk speedSerial Advance Technology AttachmentStandard Troubleshooting ProcedureCommon Problems of Computer SystemQ & A

Page 10: Computer Hardware Servicing Day 1

Lesson 8: FILM SHOWING, PC ASSEMBLY

Topics:

Film ShowingStandard ProcedureAssembly & Disassembly

Page 11: Computer Hardware Servicing Day 1

Lesson 9:BASIC DOS COMMANDS, BATCH FILE, FILE SYSTEM

Topics:

History of DOSDOS basic commandsFile AttributesBatch file programmingInstalling recovery console on the hard driveRecovery console commands

Page 12: Computer Hardware Servicing Day 1

Lesson 10: INTRO TO VM WARE, REFORMAT & INSTALLATION OF WINDOWS 98 & WINDOWS XP

Topics:

VM Ware installationPurpose of VM WareOperating System Licensing (OEM & Volume license)Reformat & installation procedure of win 98 & win XPPartitioningMulti-boot (two or more O.S. in one computer)

Page 13: Computer Hardware Servicing Day 1

Lesson 11: REFORMAT & INSTALLATION OF WIN VISTA & LINUX

Topics:

Reformat & installation procedures of win Vista & Windows / Linux Ubuntu

Torrent Files

Download Sites

Page 14: Computer Hardware Servicing Day 1

Lesson 12: PARTITIONING, PC CLONING, INTRO TO REGISTRY

Topics:

Intro to registryPartitioning using partition magicPC cloningERD CommanderDeep freeze & Un freezer

Page 15: Computer Hardware Servicing Day 1

Lesson 13: WINDOWS PASSWORD RECOVERY, RESTRICTION AND SECURITY

Lesson 14: MANUAL VIRUS DETECTION AND DELETION I

Lesson 15: MANUAL VIRUS DETECTION AND DELETION II

Lesson 16: MANUAL VIRUS DETECTION AND DELETION III

Lesson 17: WIRED AND WIRELESS NETWORKING I

Lesson 18: WIRED AND WIRELESS NETWORKING IMPLEMENTATION II

Page 16: Computer Hardware Servicing Day 1

Lesson 13: WINDOWS PASSWORD RECOVERY, RESTRICTION AND SECURITY

Topics:

How to bypass Windows PasswordHow to bypass office PasswordHow to bypass password with Multiple Account Using Net UserDiskpartRegistry RestrictionRestriction using GPEDIT.MSC

Page 17: Computer Hardware Servicing Day 1

Lesson 14: MANUAL VIRUS DELETION I

Topics:

File extensionsWindows tools & utilities3rd party software5 Golden Rules in virus deletion

Page 18: Computer Hardware Servicing Day 1

Lesson 15-16: MANUAL VIRUS DELETION II - III

Topics:

Actual virus deletionTaga lipa are!Oragon IniAmvoSvchostPower RestrictorScrapBrontok.aBrontok.cDestrukto

Page 19: Computer Hardware Servicing Day 1

Lesson 17-18: WIRED AND WIRELESS NETWORKINGTopics:

What is Networking?Types of NetworkTypes of TopologyKinds of TopologyWired NetworkWireless NetworkWhat do I need in Networking?Cable Color Coding StandardsNetworking DO’s and DONTHow to verify your Network card is working properly?Network Configuration & VerificationIP AddressingNetworking SetupFolder, Drive, Files, & Printer SharingInternet Sharing

Page 20: Computer Hardware Servicing Day 1

Topics:

Evolution of Computers

Father of modern computer / First programmer

Fundamentals of computer

4 stages of data processing

How computer works?

What is ESD?

5 common troubleshooting techniques & Strategies

Number System (Base² to Base¹º) (Base¹º to Base² )

Some common acronyms

Q & A

LESSON 1: INTRODUCTION OF COMPUTER & GENERAL INFORMATION

Page 21: Computer Hardware Servicing Day 1

Evolution of Computers

Computer is an electronic machine that accepts the data as input then processes the data and generates the required output as per the processing instructions given to it by the user.

Page 22: Computer Hardware Servicing Day 1

Generations of Computers

First Generation: Vacuum Tubes (1940-1956)

Second Generation: Transistors (1956-1963)

Third Generation: Integrated Circuit (1964-1971)

Fourth Generation: Microprocessor (1971-present)

Fifth Generation: Artificial Intellegence (present-beyond)

Evolution of Computers

Page 23: Computer Hardware Servicing Day 1

Vacuum Tube (1940-1956)

Page 24: Computer Hardware Servicing Day 1

TRANSISTOR (1956-1963)

Page 25: Computer Hardware Servicing Day 1

INTEGRATED CIRCUIT (1964-1971)

Page 26: Computer Hardware Servicing Day 1

MICROPROCESSOR

(1971-present)

Page 27: Computer Hardware Servicing Day 1

ARTIFICIAL INTELLEGENCE

(PRESENT-BEYOND)

Page 28: Computer Hardware Servicing Day 1

Father of Modern Computer / First Programmer

In 1822, Charles Babbage invented the first modern computer design a steam powered adding machine called “ THE DIFFERENCE ENGINE” and in 1833 he also invented the “ANALYTICAL ENGINE” the analytical engine was a mechanical adding machine that took information from punched cards to solve and print complex mathematical operations.

1842 the first program was written by ADA AUGUSTA LOVELACE for Babbage’s Difference Engine. Thus Ada Lovelace is credited with being the First COMPUTER PROGRAMMER. The programming language ADA is named in her honor.

Page 29: Computer Hardware Servicing Day 1

4 Stages of Data Processing

Input(Data)

Processing(Data Processing)

Output(Information)

Storage (Saved Information)

5+

2 = 77

INPUT: 5 & 2

PROCESS: (+) additionOUTPUT:

Page 30: Computer Hardware Servicing Day 1

What are Input Devices?

Any machine that feeds data into a computer. For example, a keyboard is an input device, whereas a display monitor is an output device.

Page 31: Computer Hardware Servicing Day 1

Input Devices

KeyboardMouseMicrophoneImage ScannersTouch ScreenBar Code ReadersCredit Card Readers

Page 32: Computer Hardware Servicing Day 1

What are Output Devices?

Any machine capable of representing information from a computer. This includes display screen, printers, plotters & speakers

Page 33: Computer Hardware Servicing Day 1

IRQ

The IRQ will get the

Operating System from the

Hard disk

CPU BIOS

RAMHard Disk

How Computer Works

Page 34: Computer Hardware Servicing Day 1

ESD

Page 35: Computer Hardware Servicing Day 1

What is ESD?

Electrostatic discharge (ESD) is the transfer of an electrostatic charge between two objects. This is a very rapid event that happens when two objects of

different potentials come into direct contact with each other.

One of the main causes of device failures in the semiconductor industry is ESD.

Page 36: Computer Hardware Servicing Day 1

• Keep all components in antistatic bags until you are ready to install them.

• Use grounded mats on workbenches.• Use grounded floor mats in work areas.• Use antistatic straps when working on

components.

4 ESD PROTECTION

Page 37: Computer Hardware Servicing Day 1

5 common troubleshooting techniques & Strategies

Trial & Error

Always check the cables

Don’t be frustrated

Take note

Don’t be afraid

Page 38: Computer Hardware Servicing Day 1

Number System

0 0 1 0 0 1 1 016 8 4 2 13264128

4 2324 232 + +

2º2¹222324252627

= 3810

BINARY DECIMAL

0000000000000001000000100000001100000100000001010000011000000111000010000000100100001010000010110000110000001101000011100000111100001111

0123456789

10111213141516

Binary to Decimal or Base² to Base¹º

Page 39: Computer Hardware Servicing Day 1

Number System

0 0 1 1 0 1 0 116 8 4 2 13264128

4 1324 116 + +

Binary to Decimal or Base² to Base¹º

= 5310

BINARY DECIMAL

0000000000000001000000100000001100000100000001010000011000000111000010000000100100001010000010110000110000001101000011100000111100001111

0123456789

10111213141516

1632 +

Page 40: Computer Hardware Servicing Day 1

Decimal to Binary or Base¹º to Base2

BINARY DECIMAL

0000000000000001000000100000001100000100000001010000011000000111000010000000100100001010000010110000110000001101000011100000111100001111

0123456789

10111213141516

0 0 1 0 0 1 1 0

38 = 0010011016 8 4 2 13264128

38-32

6- 4

2- 2

0

Page 41: Computer Hardware Servicing Day 1

Acronyms

UNIVERSAL SERIAL BUSWIRELESS FIDELITYDIGITAL SUBSCRIBER LINEINTEGRATED DRIVE ELECTRONICSCOMPLEMENTARY METAL OXIDE SEMI CONDUCTOR

BASIC INPUT/OUTPUT SYSTEM

POWER ON SELF TESTWINDOWS EXPERIENCESINGLE INLINE MEMORY MODULEDOULBE DATA RATEDUAL INLINE MEMORY MODULESYNCHRONOUS DYNAMIC RANDOM ACCESS MEMORYADVANCED GRAPHIC PORTREAL TIME CLOCKINTERRUPT REQUEST LINE

USB – WIFI -DSL – IDE – CMOS –

BIOS –

POST – WIN XP – SIMM – DDR – DIMM – SDRAM – AGP – RTC – IRQ-