Computer Computer Trouble Trouble ShootingShooting

Program FreezeProgram Freeze

•If a program you are If a program you are working in freezes and working in freezes and you are unable to exit you are unable to exit press the Ctrl+Alt+Delete press the Ctrl+Alt+Delete keys in that order.keys in that order.•This will bring up the This will bring up the Windows Task ManagerWindows Task Manager•Select the task you want Select the task you want to end to end •Click on the End Task Click on the End Task button.button.

Black MonitorBlack Monitor•Check to see if Check to see if the green light the green light is on to signify is on to signify that the monitor that the monitor and CPU have and CPU have power.power.•If not press the If not press the monitor power monitor power button.button.

VolumeVolume

ConnectionsConnectionsCheck Check

connections in connections in back of back of

computer to computer to assure that assure that the power is the power is

attached attached firmly.firmly.

Printer is not Printer is not workingworking

If you press the print button and the If you press the print button and the document you are trying to print does document you are trying to print does

not come out of the printer, not come out of the printer, do notdo not press print again until you check the press print again until you check the lights on the printer. If not, save your lights on the printer. If not, save your

work and report the error to your work and report the error to your teacher.teacher.

Printer LightsPrinter Lights

There will be an indicator light that will There will be an indicator light that will tell you if the printer is out of paper.tell you if the printer is out of paper.

Adding PaperAdding PaperIf your If your teacher teacher

allows you allows you to add to add

paper, pull paper, pull out the tray out the tray and place and place new paper new paper in the tray.in the tray.

Internet is Internet is SLOWSLOW

•Click on stop and reload.Click on stop and reload.•Exit out of your browser and enter Exit out of your browser and enter again. again. •Try using a different site to see if the Try using a different site to see if the problem is a high volume of users.problem is a high volume of users.

The EndThe End

Sourceshttp://www.internet4classrooms.com/support.htm

http://www.lcschools.org/technology/Technology%20COS/Power%20Points%20for%20Tech%20COS/Troubleshooting%20Presentation.ppt

http://www.okaloosa.k12.fl.us/walker/hardwareproblems.htm