Computing Overview

Ching-Wan YipChing-Wan YipACS, Physics DepartmentACS, Physics Department

Outline• Introduction• Access 2000 Hardware• Campus computing environment

– IS servers, network/access– Service Center, Support Center

• Training Resources/Getting Help• Classroom/hardware• Standard load software

P2000 - Access 2000

WFU ABC soup

~3000 students

~350 faculty

14 ACS

~300 grad. Stud.

~50 IS

Business Outreach NetworkSupport

Tech/Support-HelpDeskSystems

~20 RTA

~50 STARS

5 CELILibrary+

ITC+training

Bookstore+Service Center

Other Adm ICCEL

Access2000

CIT

Provost/Dean

BOT/President/VPs

IBM-Lotus-IGN-LexmarkGE capital, MicrosoftCabletron, EMC, APC

NCREN, Prod.Point, BellSouth etc.

The GlobeWinstonNet

Law

BabcockBGSM

TLC

Technology news

• New IS/Burger King/ROTC building in May 98’• IS communications improvements (discuss w/ faculty)• admin - student records, registration web interface, Bitech through

WIN (Wake Information Network)• library - migration from current automated library system (Dynix) to a

client-server graphical interface system - web interface• graduate student TP365 purchase, TA TP in some departments.• oversea studies ($500+$1,000 deposit since no tuition)• Insurance $500/1000 instead of $250/500

retired

• 95’ ThinkPad 360 - 486, 12M RAM, 340M HD• AC - HP g60, g50, e35, News/mail/web server - EIS• Network

– IBM Wireless network, FDDI backbone– replacing shared 10M Ethernet, old hubs– gone: old wiring, ISN

• Others– replacing old workstations with RS/6000s– replacing HP LaserJet/dot matrix with Lexmark– gone - 8088/286/386 (Zenith/Gateway), DOS, WfWg; Mac.– Mostly min. 16M 486. If not on ThinkPad schedule yet

Hardware Status

• ~275? Faculty has 97’ TP • ~1/3? has 96’ ThinkPad (TP) /Killer Desktops (KD)• Desktop

– 95’ IBM 330 w/ 75 MHz Pentium– 96’ IBM 350 w/ 133 MHz Pentium– 97’ IBM 350 w/ 166 MHz MMX Pentium– 16/32M RAM, 540M - 2G HD, sound, CD-ROM– IBM P50/G72?/P70 monitor

• Others– ThinkPad 860, 755-LCDpanel, 760, Desktop 750, 300GL, 300XL– limited Dell, Gateway, Macs in research labs, admin departments.

96’ - notebook

• ThinkPad 365XD– 100 MHz Pentium– PCI 800x60010.4” dual scan LCD– 16M RAM/810M HD– 14.4 Fax/Modem, IBM Ethernet– Sound, microphone, 4x CD-ROM, IrDA– 2 hours battery

97’ - notebook

• ThinkPad 380D– Pentium-150MHz, L2 cache, 12.1” 64k COLOR 30:1 DSTN

display, 2hr NiMH battery, 1.44 FD, 7.1lb– 32M EDO SO DIMM/1.35G HD, CrystalAudio 16-bit

sound/speaker/microphone, 8x CDROM– EtherJet duplex 20M Ethernet, 33.6 modem PC Cards,

27Mbps Zoomed Port (ZV)– 128bit NeoLogic 1.125M iDRAM video, 4Mbps IrDA– SPECint95 ~4.20, old ac G60’s ~3.33

SPECfp95 ~3.33, old ac G60’s ~4.26

IS server architecture• Two IBM RS/6000 SP/2 - AIX

– ac, mail, news, IBM/Lotus Domino 4.52, Powered by Notes• IBM RS/6000 F50 - AIX

– Web server• IBM PC servers

– NT network, other servers• Admin HP 3000 959 K class• Library HP 9000 852• Health HP 922

IBM SP/2• Reynolda 3/F

IBM SP/2 Overview

• 14+ nodes (28 processors, ~8 GB RAM) thin/high nodes - PowerPC 604, Power2, P2SC CPUs

• 472+ GB mirrored EMC, IBM SSA storage• 460 max GB EMC tape backup every night

both UNIX/NT• ac, Mail (POP/SMTP), news, DNS, Domino

(Notes Mail /Template /web interface)• Coming : IBM VideoCharger/Digital Library?

Academic Computer (f1n11)

• interactive login, telnet, pine, elm, tin, LaTeX, GhostView• C, C++, Fortran compilers, SPSS, Maple, SAS, PVM soon?

• file space (webpage) 7.5 Mbyte, ?M mail F/S• if ((student and (class < 2000) ) or (grad. Student))

then 3.75M file/web + 3.75 M for mail space else login + 500Kbyte NT web space if c2001 then use NotesMail (POP diabled?) else Eudora OKend if

WFU AIX servers

Internal 2x2G HDdual home FDDI (ATM for n1)

High Nodes :8 processors 604 SMP 1G RAM

Thin Nodes:Power2 512M RAM n3/n4m 256M n1/n2

CWS : 64M RAM

IBM SP/2 AIX frame 1

f1n4academic/WFU template

f1n6 out MTA, NFS, Samba, DNS

132G partial mirrored IBM SSA Disk array

f1n5Notes Mail in MTA

f1n1DNS, news

f1n2Spectrum

f1n7 Domino/NotesMail

f1n3POP3, SMTP, DNS

f1n11 ac

EMC Symmetrix arrays laptop controller212G (424 mirrored) 128G (256 mirrored)50G - ac, 76G Notes, 4G web, admin

New Thin Nodes:Power2SC processors

f2n4test, Notes

f2n6EMC Video?/test

f2n5IBM VideoCharger?

f2n1ADSM Adastar ...

f2n2TMR, DB2/Oracle?

f2n3TMR Tivoli ...

IBM SP/2 AIX frame 2

2 SP2 controlworkstations

EMC tape backup14x40GB compress DLT

SUN controller

F50 Web serverdual 604e/256M RAM

Netscape Enterprise Server

80Mbps dual loop SSA

40Mbps SCSIFibre Channel in the future

Windows NT network architecture

• 16+ servers

PC Server 320 PC Server 704PC Server 520/720

Windows NT network

• Basement of Reynolda

Windows NT network Overview• WFU1/CodeSrv1: DHCP - assign IP addresses, WINS, PDC/BDC verify Domain login

(Admin1 etc.)• Printer1&2: 200 pages/semester for student• Public2 : c2000+/stu. orgs web pages: 500K free• WFU3, WFU4: Remedy/SQL, PointCast• Netmeeting, Tivoli • Acad1, CodeSrv1, Lserve, Library1: dept/lab/CBT• Acfiles: fake NTserve, UNIX Samba• Psy, English, Language?, HSE? Babcock?, Health1, Financial Aid, BGMS, Physical

Facilities : own Domain login, FrontPage, Exchange, BackOffice, IIS, ColdFusion, Domino.Broadcast, LearningSpace, bulkprinting? ….

• several “known” NT workstations: others will have no access to resources (printer, files)• NT 3.51/4.0 - 5.0 next year

network

NC RENRaleigh

Load balanced multiple DS-3s, 44.736Mbps each

Sprint

Bell South30 Mbps (5-8%)

BGSM

155Mbps OC-3

WFU

155Mbps OC-3 ATM(622 Mbps OC-12 soon)

Shared 10Mbps Ethernet

Switch 10Mbps Ethernet

Switch 100Mbps Ethernet

100Mbps FDDI

IGNLIG

T1/fractional T1~1.544 Mbpsreal soon now

Users

*NOT TO SCALE

Admin

F&S

Firewall

IGN

UUnet

155Mbps ATM

Network - access• ATM, FDDI, Ethernet (100, switch 10, share 10), AMP wireless• external to NCREN• modem dial-in

– IGN up to 56kbp X2 PPP50+ modemdirect link to our Cisco2800 routerno content like AOL, MSNfull access to WFU resources its own news, mail server

– WFU ~40 modem pool28.8kbps 4200 rollover14.4kbps 5814 (until ?)

• Video conference– DeTamble through NCIH/NCIIH/NTIA– satellite connection in the future

network, details• Current - connection based, dual ring architecture

• New - connectionless

network, details - current

LibraryReynolda MMAC+

Faculty ring 13 nodes

Student ring 20 nodes

Calloway Hub

Calloway Hub

NT servers hub

SP2 hub

4500 router

IGN

T1 to cisco 2500 router

Internet via NCREN

155 Mbps ATM

Backup T1

network, details - in progress VLAN

Library MMAC+

Reynolda MMAC+

Tier 2Olin MMAC+6 MDF

FDDI

Tier 3IDF SmartSwitch 600022007C04R 10/100

Admin Hub

NT servers hub

SP2 hub

HP

Tier 1155 Mbps OC3 ATM622 Mbps OC12 next2.6Gbps after that

Wingate MMAC+

Collins MMAC+

Ethernet

PIX firewall

ATM or FDDI

FDDI

FDDI

switch 10/100 Ethernetto users

Internet via NCREN

University Stores Service Center

• IGN - IBM Global Network - IBM Internet Connection (US provider:Advantis)

• $ 12.95/50 hr/month, $17.95 unlimited, $10 activation• 1,000 local access numbers worldwide (international 28days max for

our acct. ) 530 in US, 733-5971 for Winston-Salem• $6/hr 1-800 access (no local number in Lexington? Or Venice :-) )• Summer only arrangement?

• underneath Post Office/Poteat, x1949• buy more web page/Notes spaces/printout $x.xx ?• ZIP drive rental/loan ?

Printing Status• sophomore/freshman Lexmark 2030

– 4 year warranty– 600 dpi color

• A network of 75 in dorms reduced to 25?– 200 pages/semester, 7 cents? afterwards

• Ricoh color printer– Bookstore Service Center, $1.49/page

• others– Lexmark ExecJet II 4079, 150c, 2030, 2050 inkjet– Lexmark 4039 10plus, Optra E, Ep, E+, N 240/245, C– variety of HPs, Apples etc.

Dorms - Lexmark Optra network laser printers

• A network of 75 in dorms replaced, down to 25?

Laser Printers

• Optra laser printers– Postscript Level 2/PCL 5 or 6– 2-32M RAM– 8 ppm (1200 dpi), 16 ppm (300/600 dpi), 129 grays– Ethernet, accepting jobs from ac, NT/95, ftp, telnet– Rn/Ln/Lxn/Lxi– Rn+/Ln+/Lxn+– S1250n/S1650/S2450

Color printing• Ricoh NC 5006 color copier/printer• Efi fiery XJ 250 image processor/color server• Windows NT print queue manager server

Information Systems Support Center ISSC (Help Desk)

• 4272 (Support Consultants /System Status)• on-line problem report - Remedy• mail to ac-help@wfu.edu• walk-in, Reynolda 17B

• Help! except instructional software (e.g. Maple, SPSS etc.), see instructor

• Technical area - Reynolda 26B

IS - web page

• http://www.wfu.edu/Computer-information/

IS - news

Common problems• printing

– out of paper, stop print jobs etc.• no access

– IGN, NT account disabled– ac, Notes over quota

IS labs

• Carswell : 10 IBM• Davis : 5 IBM, 5 Mac• Library ITC : 16 IBM• Library 203 : 4 IBM, 14 Mac• Luter : 9 Mac• North : 3 Mac• SAL : 3 IBM, 9 Mac• Taylor : 5 IBM, 5 Mac

Departmental Computer Lab

• Business school - 2 IBM labs - Reynolda• CS/Math - SUN workstations, TP, Grad. Stud. Lab - Calloway• Languages - IBM - Tribble• Psy - IBM - Winston• Education - IBM /Mac - Tribble• Arts - IBM - Scales• Music - IBM - Scales• Sociology - PC - Carswell• Physics - AIX, PC - Olin 305• Chemistry - PC - Salem 9

Specialized Advance Computation

• CS/Math– SUN SPARC servers/workstations

• Physics– DEC/IBM workstations

• Chemistry– SGI workstations

• Comm– Mac/AVID workstations

Help - RTA/STARS

• RTA - Resident Technical Advisors– contact Tim Covey, IS systems group

• STARS - Student Technology AdvisoRS– contact Nancy Crouch, IS outreach group

CELI

• http://www.wfu.edu/CELI/

CELI

• workshops (template,webweb)• exchange (Acadia trip/lunch etc.)• seminars• release time

ACS - news

• http://www.wfu.edu/wfuacs/

ACS - www.wfu.edu stat

• Other web servers– wwws.wfu.edu,www.students.wfu.edu, academic.wfu.edu,

email.wfu.edu– www.mthcsc.wfu.edu, psych.psy.wfu.edu, english.tribble.wfu.edu– www.mba.wfu.edu, www.law.wfu.edu, www.bgsm.edu

IS - 2 main web servers

• > Class 2000 on www.students.wfu.edu

IS web server - user files

http://www.wfu.edu/~ylwong - main server

http://www.students.wfu.edu/yipcw - student server

Library web page

• http://www.wfu.edu/Library/

Library ITC• Facilities

– Microcomputer Lab– Media Lab– Media Archive– Multimedia Lab

• Services– Faculty, Student, and Staff computer software training

• Standard Software Load– Media Collection Circulation– Multimedia Software Training

Library - ITC web page

training• 200+ Computer Based Training (CBT)• Web resources - library, ISSC• training classes - ITC

• ThinkPad Technology Guides (photos)• ThinkPad Getting start CD-ROM

• students - 20 RTA - Help Desk• grad. stu. - faculty - Help Desk• faculty - ACS - Help Desk

Classrooms AV

Classrooms• SVGA+ BARCO projector (varies, up to 1024x768)• 27/32/37/42” TV/monitor• A/V facilities

– VCR, LaserDisc (DVD soon?)– Canon FlexCamera/overhead camera/Elmo camera– audio, wireless microphone

• Power and Ethernet to each seat• BACKUP PLAN

– copy to local server, CD, printout– 10 min. early for (unpack, find cable etc.), handout

Other harware on campus

– 20+ Scanners/auto feeder, slide scanners– Digital camera (Apple, Kodak, Canon, Nikon), Snappy– Color laser printers– LCD projectors (Proxima, Epson, Sharp)– CD duplicator, CD-R/CD-RW burners, CD tower/changer– AVI/MPEG video capture (Avid, Miro, Matrox, Broadway)– tape backups (TR1/TR3, DAT, DLT), ZIP/Jaz drives– remote mouse/keyboard, pointers, bar code reader– TV scan converters– digitizing tablets, MIDI keyboards– parallel/PC Card videoconference camera– VR glasses, touch screen monitors

97’ standard load• Windows 95b (OSR2) - 380, 95a - 365 (C:\drivers)• Office 97 Prof. - Word, Excel, PowerPoint, Access, Binder, PhotoEditor,

Camcorder, ActiveMovie, NetMeeting, IE (hidden)• Email/Groupware/PIM - IBM/Lotus Notes 4.51• Netscape Gold 3, MiniSoft telnet,PointCast• ShockWave,Acrobat,QuickTime,RealAudio, IBMVideoCharger• McAfee ViruScan 3, Lotus ScreenCam, EudoraLight 1.5.4 (hidden)• IGN 4.1, Help desk - Remedy, TranXIt InfraRed• library catalog, e-resources, CD-ROM network• WS-FTP, WinZIP, encryption code/decode (unregistered)• Lexmark, Iomega ZIP, AMP wireless driver (no AOL)

• 96’ user can upgrade Notes, Office already

Other software on campus• Software installation menu

– Maple V Release 4 Power Edition– Exceed 5.x.x (6 coming) X-Window System

• Departments– MultiLingal Word, Fonts, Njstar Chinese WordProcessor software– Calculation - Matlab, Mathematica– Data Analysis, Acquisition - SPSS, BMDP, AXUM, LabView, ScienceWorkShop– Web Design/Utilities - FrontPage, WebDesigner, WebWhecker, PageMill, WordPerfect– Multimedia - Toolbook II, Click&Create, Authorware, Director, Adobe Classroom in CD– Graphics/Video - PhotoShop, Painter, Illustrator, Xara, 3DF/X, CorelDraw– Publishing - Publisher, PageMaker, OmniPage OCR, Acrobat– Compilers - FoxPro, VisualBASIC, C, C++, Java, SmallTalk, QuickBASIC– Utilites - Backup, Conversion Plus, Notron Utilites– References - Microsoft TechNet, MSDN, WaveMSCS training, Microsoft Training– Emulators - SoftWindows Mac/AIX, VirtualPC for Mac– Visualization - IBM DataExplorer DX , IDL– Specialized - SimCity 2000, CakeWalk, FinalDraft, molecule/x-ray modeling, astronomy,

Active/InteractivePhysics/Chemistry

PointCast– WFU Channel– Push technology

Microsoft Netmeeting

Lotus Domino/Notes 4.5x

• Groupware• Email

– quota/archive?• Calendar/Scheduling• WFU template

– 5 cabinets automatically– syllabus– course material, discussion, vote & test– web publishing

Notes Mail/Calendar

Notes Mail

Notes Mail web

WFU template

WFU template - Main Menu

WFU template

WFU template

WFU web-enabled template• http://academic.wfu.edu/wfucatlg.nsf/wmain

Web

Computer Usage Policy• WFU Computer Usage Policy - Valid id, break in etc.

• Observe Copyright Law (check with library)• DO NOT copying software/CD (except Lotus Notes,

install anywhere you want)• ANY software installed or change the settings

(shareware, freeware, betaware, silverware, vaporware etc.) are user’s responsibility

Future - ThinkPad• ThinkPad 385, 390? 1,000 freshman + 1,000 technology refresh

– 200+ MHz MMX Mobile Module Pentium CPU– 32+ MB SDRAM (64M?), 2GB+ SMART Ultra IDE-33 HD– 100Mbps Ethernet/56k Modem– internal 32bit PC Card (CardBus)?– Full MPEG-2, 3D/OpenGL acceleration?– DVD/Divex CD-RW capable 24x CD?– Dolby AC-3, wavetable, SRS-3D? SPDIF?– Camera? Video-capture/out?– USB, FireWire connectors?– Li ion battery - built-in smart charger– VST Zip 100 UltraBay, new TrackPoint– 14.1” ActiveMatrix 1024x768 TFT display - pray– DMI, serial number in BIOS, Wake on LAN/modem asset management

Future OS

Future OS

X98’

5.0

Future Internet

• IE4 + Active Desktop

• Netscape 4 (Communicator) / 5.x (Mercury, Gemini, Compass, Javagator)

Future - Notes

• Notes 4.6/5.0 for template• other mail packages? Other mail (IMAP4/LDAP) protocol?

Any chance of considering?

Backup, Backup, Backup

• c:\userdata backup and restore during upgrade• no gurantee it will be successful• software installed usually need to be reinstall, some files

goes outside c:\userdata into system

Details - training materialsoverview ends here

License Agreement

License Agreement - Word

NT Domain login

NT login script

•sync time•updates

•server names•Virus/word/Notes•passwd/install menu

•Login to WFU•\\academic, \\printer1 etc.

My Documents = C:\userdata

IS - computer assistance

Remedy - login

Remedy - Open

Remedy - Schema

Ticket Number 17669

Remedy - File

Software Installation

• Single click in this program

CBT

Computer Based Training CBT

Library Resources

IGN dialer

• http://www.ibm.net/– status– phone number– 97’ improved interface, speed etc.

IGN connected

Netscape

Email/News

• Notes Mail• POP/SMTP mail - Eudora Light/pine

• Usenet news through Netscape

Email - Eudora 1.5.4

Usenet News - Netscape

WinIPcfg

How to run telnet

Email - pine

My Computer

My computer with network

Map Network Drive

H:\\acfiles\homes

L:\\Acfiles\pcnfsand/orP:\\Acad1\department

Network Drives

\\acfiles\homes

Network Neighborhood

Entire network

Microsoft Office

Key access

• Uses for license controller software• Not installed by default, check with Help Desk or

ACS on installation procedure

Keyacc - login

Keyacc - login - successful

Logoff

logoff

The End

CastPresentation: PowerPoint 97sp1

Image Editing: Adobe PhotoShop 4.01

Image Capture: Microsoft PhotoEditor 97

Internet Browser: Netscape Communicator 4.0.3

Camera: Kodak DC-120, 10M Flash memory, PCMCIA adapter

Scanning: HP ScanJet 4c, DeskScan 2.6

Backup: Ricoh MP6200S CD-RW, Iomega Ditto Easy 3200

DialUp ISP: IGN, dialer 4.1

Operation Systems: Windows 95b, NT 4.0sp3

Computer Systems: IBM ThinkPad 380D, 300XL

Input Devicess: IBM keyboard, Microsoft Intelligent Mouse, Wacom ArtZ II tablet

Copyright

© 1997 Ching-Wan Yip, Yue-Ling Wong MCMXCVII

Photos of Human Subject s taken without written permissions

Special Thanks

IS information courtesy of

Various IS staff