comtrader setup guide epex - semopxpower market epex environment data center 1 data center 2...

ComTrader

Technical Requirements

version 1.4

Deutsche Börse Group

ComTrader

Technical Requirements 13.04.2015

Page I

Table of Contents

1 Technical Requirements to run ComTrader ................................................................. 1

1.1 Client PC ................................................................................................................ 1

1.2 Proxy server, Connection restrictions, URLs .................................................................. 3

2 Check infrastructure (using EPEX as example) ............................................................. 8

2.1 Test Java Plugin ...................................................................................................... 8

2.2 Java Plugin Settings ................................................................................................. 9

2.3 Using the standalone version ................................................................................... 13

3 Troubleshooting .................................................................................................... 13


ComTrader


Technical Requirements to run ComTrader Page 1

1 Technical Requirements to run ComTrader

1.1 Client PC

To run the ComTrader application a PC is required with at least 2 Gigabyte memory and a processor

that runs with not less than 3 GHz single core or not less than 2 GHz dual core processors.

ComTrader application requires at least a dedicated amount of 1 GB of memory, optimal amount of

memory can be found in Section 3.3 depending on the version in use

Sound card is also required. When using Windows Vista, one of the following external modules needs

to be installed to play AAC audio as well:

MainConcept H.264/AVC Pro Decoder Pack

DivX Plus Codec Pack

MainConcept Showcase (includes demo version codecs)

Supported Graphics Cards are listed below. In addition, to avoid rendering issues on Windows

platform, upgrade the ATI driver to Catalyst 11.09 or later.

Graphics

Card Supported Graphics Processing Units (GPUs)

NVIDIA Mobile GPUs: GeForce 8M and 100M series or higher, NVS 2100M

series or higher, and Mobility Quadro FX 300M series or higher

Desktop GPUs: GeForce 8 and 100 series or higher

Workstation GPUs: Quadro FX 300 series or higher

ATI Mobile GPUs: Mobility Radeon HD 3000, 4000, and 5000 series

Desktop GPUs: Radeon HD 2400, 3000, 4000, 5000, and 6000 series

Intel Mobile GPUs: GMA 4500MHD and GMA HD

Desktop GPUs: GMA 4500 and GMA HD


ComTrader



As operating systems Windows Vista, Windows 7, Windows 8, Mac OS X and Linux are supported.1

Windows 7 (64 Bit version) and Linux Ubuntu 14.04. and higher are the preferred Operating

Systems.

The Client PC must have a suitable internet connection with at least 256 kbit download speed and

64kbit upload speed. DSL or higher is recommended. The connection to the backend can be done

directly or over a leased line (dedicated network connection to the backend network). HTTP and

SOCKS proxies are supported.

The ComTrader needs a Java Plugin (JRE) with version 1.7.0_65 or higher 1.7 version (64 Bit

recommended). Furthermore the end-user of ComTrader needs access rights to the Java Plugin (e.g.

Plugin cache).

When standalone version is used, the proper Java version is bundled and does not require a separate

installation.

To access the initial website an internet browser is required. The browser must support the Java

Plugin.

1 http://www.oracle.com/technetwork/java/javafx/downloads/supportedconfigurations-1506746.html

JavaFX for Linux requires gtk2 2.18+.

http://www.oracle.com/technetwork/java/javafx/downloads/supportedconfigurations-1506746.html


ComTrader



1.2 Proxy server, Connection restrictions, URLs

The ComTrader will be started via the following web sites:

Power Market EPEX

Environment ComTrader Download URL

Production http://comtrader-prod.epexspot.com/new/

Simulation http://comtrader-simu.epexspot.com/new/

Power Market SOUTHPOOL


Production http://comtrader-prod.bsp-southpool.com/new/

Simulation http://comtrader-simu.bsp-southpool.com/new/

Gas Market EEX


Production http://commodity-trading.eex.com/new/

Simulation http://commodity-trading-simu.eex.com/new/

Advanced Simu http://commodity-trading-advsimu.eex.com/new/

During the program start process the WebStart2 mechanism does a version check and if necessary the

most recent version of the ComTrader will be downloaded.

When using the standalone version, the version check is performed by HTTP connection to the

download website. Therefore, this connection must be also allowed (in case it is not allowed, a

warning is shown in the application).

At first start, a security warning is shown. The application is signed by a certificate of the Deutsche

Börse Group. The checkbox “I accept the risk and want to run this application” has to be checked,

before clicking “Run”.

2 Java Web Start technology enables Java software applications to be run with a single click over the

internet. It ensures the most current version of the application will be run.


ComTrader



The size of this file may change in the future (e.g. by updates). Please make sure that the download

of this file is not restricted by size limitations for zip or jar archives in your infrastructure. Furthermore

please make sure that the jar archive is not changed by any virus scanner.

The ComTrader application connects via AMQP protocol to a RabbitMQ-Broker which provides access

to the backend systems. If the access to the internet is restricted (e.g. by firewalls or specific proxy

restrictions), the subsequent listed URLs must be unlocked.

The running ComTrader connects to the backend systems via the following Connection Details:

Power Market EPEX

Environment Data Center 1 Data Center 2

Production IP : 193.29.79.217

URL : epex1.connect.comxerv.com

Port : 50000

Protocol : AMQP

IP : 193.29.79.249

URL : epex2.connect.comxerv.com

Port : 50000

Protocol : AMQP

Simulation IP : 193.29.79.220

URL : epex-test1.connect.comxerv.com

Port : 50000

Protocol : AMQP

IP : 193.29.79.252

URL : epex-test2.connect.comxerv.com

Port : 50000

Protocol : AMQP

Profile server:

Environment Data Center


ComTrader



Production − IP : 193.29.79.180

URL : m7pro.deutsche-boerse.com

Port : 443

Protocol : SOAP

Simulation, − IP : 193.29.79.181

URL : m7pro-simu.deutsche-boerse.com

Port : 443

Protocol : SOAP




URL : southpool1.connect.comxerv.com

Port : 50030

IP : 193.29.79.247

URL : southpool2.connect.comxerv.com

Port : 50030


URL : southpool-

test1.connect.comxerv.com

Port : 50030

IP : 193.29.79.248

URL : southpool-

test2.connect.comxerv.com

Port : 50030

Gas Market EEX


Production − IP : 193.29.79.218

URL : eex1.connect.comxerv.com

Port : 50010

− IP : 193.29.79.250

URL : eex2.connect.comxerv.com

Port : 50010

Advanced

Simulation

IP : 193.29.79.221

URL : eex-test1.connect.comxerv.com

Port : 50110

IP : 193.29.79.253


Port : 50110



Port : 50010

IP : 193.29.79.253


Port : 50010

These IPs, URLs and Ports may change in future releases of ComTrader. Changes might be considered

in the infrastructure (e.g. firewalls).


ComTrader



Connection to the download website must also be allowed for the version check functionality.

If a proxy server is used, you need to configure your ComTrader 2 Client in the login window:

- Go to tab “Proxy Server”

- Fill the parameters depending of the kind of proxy you use (SOCKS or HTTP) according to your

local settings

- Note :

1. Regardless the kind of proxy used (SOCKS or HTTP), it is needed to be allowed to connect

to the correct server and port (refer to IP and Port below).

2. If you are using HTTP proxy, HTTP CONNECT method must be enabled.

3. After successful login proxy settings get locally saved on user computer and are pre-filled

in future application executions

- when selecting No proxy, all communication (AMQP, Profile Data and version check) will

be performed directly, without proxy

- when using SOCKS Proxy, all communication (AMQP, Profile Data and version check) will

be performed via the SOCKS proxy, according to the user-specified proxy settings

- when using HTTP Proxy, all communication (AMQP, Profile Data and version check) will be

performed via the HTTP proxy, according to the user-specified proxy settings.

Note that AMQP traffic is tunneled via HTTP CONNECT request, which is often disabled by

default. Proxy admins must enable HTTP CONNECT method.


ComTrader



If the access should be established via Leased Lines, the following IP addresses and ports must be

used:

Power Market EPEX

Leased Line

Host

Data Center 1 Data Center 2


Port : 50000

IP : 10.136.137.13

Port : 50000


Port : 50000

IP : 10.136.137.10

Port : 50000

Profile server:

Environment Data Center


URL : m7pro.deutsche-boerse.com

Port : 443

Simulation, IP : 193.29.79.181

URL : m7pro-simu.deutsche-boerse.com

Port : 443




Port : 50030

IP : 10.136.137.16

Port : 50030


Port : 50030

IP : 10.136.137.17

Port : 50030

Gas Market EEX

Leased Line

Host

Data Center 1 Data Center 2


Port : 50000

IP : 10.136.137.13

Port : 50000


Port : 50000

IP : 10.136.137.10

Port : 50000


ComTrader


Check infrastructure (using EPEX as example) Page 8

2 Check infrastructure (using EPEX as example)

2.1 Test Java Plugin

Open the following URL with your internet browser:

For production: http://comtrader-prod.epexspot.com/new/

For simulation: http://comtrader-simu.epexspot.com/new/

Click the Start new ComTrader GUI button. If the browser wants to download, show or save a file

named like “<FileName>.jnlp”, the Java plugin is not configured correctly. Sometimes just the file

association .jnlp file -> Java plugin is missing.

Actual manual for ComTrader application can be also downloaded from this website.3

Actual version of this setup guide can be also downloaded here.

3 Or it can be opened from the ComTrader application.

http://comtrader-simu.epexspot.com/new/


ComTrader



2.2 Java Plugin Settings

Open the Control Panel via the Windows start menu:

Double click the icon "Java“ to open the plugin settings. If the icon is missing, the plugin is not or not

correctly installed.

The following window should open:


ComTrader



The Java plugin version can be verified with

a click on „About…“:

The version should be 1.7.0_65 or higher 1.7 version

Open the network settings with a click on “Network Settings…”:


ComTrader



These settings are specific for your infrastructure. Please ask your system administrator for help.

When no user access restriction is in place, you can adjust the settings in internet browser and use it

here by checking the “Use browser settings option”.4

Open the settings for temporary internet files with a click on “Settings…”

We suggest leaving the temporary files on the computer as otherwise the ComTrader application will

be downloaded with every application start.

4 for Internet Explorer: Tools -> Internet Options => Connections => LAN Settings


ComTrader



The end-user of ComTrader must have read and write access to the temporary files location. If you

encounter problems with the download, please try to clear the cache (Button “Delete Files…”) and

download the application again.

Change the tab to „Advanced“. The following settings are recommended:


ComTrader


Troubleshooting Page 13

TLS 1.0 and higher must be used for Advanced security settings. SSL 3.0 (and older) is not longer

supported as it is vulnerable to “poodle attacks” and must be unchecked.

2.3 Using the standalone version

In case there are troubles running WebStart version of the ComTrader, standalone versions for

windows operation systems –both 32bit and 64bit versions - are also provided. User can download

these versions and run without installing.

The standalone package consist of two folders and one or more exe files. The content of any files must

not be changed.

For 32 bit version, one exe file (ComTrader.exe) is provided. Application is limited to use 1GB of

RAM.

For 64 bit version, 3 exe files are provided with

1 GB RAM version (ComTrader-1G.exe),

2 GB RAM version (ComTrader-2G.exe). To use this version, user must have at least 4 GB

RAM,

And 4 GB RAM version (ComTrader-4G.exe) .To use this version, user must have at least 6 GB

RAM.

The standalone package has proper Java version bundled and does not use the WebStart technology.

Therefore it is independent on Java version installed in the users computer.

3 Troubleshooting

Symptom Possible

causes

Measure

ComTrader do not

start over desktop

link

Miscellaneous Start ComTrader via the URLs described in chapter

1.2

Or download and start standalone version (see 2.3)

Java Plugin do not

start, instead an

Java Plugin

not correctly

Verify Java Plugin version and installation according


ComTrader


Troubleshooting Page 14

.jnlp file is

downloaded

installed to section 0

Java Plugin starts,

but immediately

shows an error.

ComTrader do not

start.

Application

cannot be

downloaded

or saved.

Ensure that you have write access to the temporary

cache location and the disk is not full.

Ensure that the downloaded jar archive was not

changed by an internal virus scanner.

ComTrader starts,

but login is denied

with error message

Connection to

AMQP-Broker

cannot be

established.

Check the connection settings in “Market” -Tab of

login window (multi-exchange versions of

ComTrader only)

Check the security settings of the Java plugin (0).

Check the proxy settings in ComTrader application

according to Chapter 1.2 information

At the start of the

application warning

is shown:

Actual version of

ComTrader client

could not be

determined

Connection to

download

website is not

possible

Check connection to download website according to

Chapter 1.2.

At the start of the

application warning

is shown:

New ComTrader

version available

User is not

using actual

version of

ComTrader

Download new ComTrader version from download

website (for urls see Chapter 1.2)

At the start of the

application only

Java logo is shown

and application

does not start

User uses

wrong “bit

version” or

does not have

enough

memory

Use different “bit version” (see 2.3)

Or use different memory version (see 2.3)

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