comunicating effectiveley
TRANSCRIPT
Communicating effectively in spoken English in selected Social
Contextby
HASIAH ABDULLAH
Introduction• What is communication?
• Defining Communication• Types of Communication• The Purposes of Communication• Importance of speaking English
for study and work purposes
Types of Communication Oral Communication, Written Communication, Non-verbal Communication.
Importance of speaking English for study and work purposes
• English is widely spoken
• the native language of more than 350 million people.
• English is the international language of diplomacy, business, science, technology, banking, computing, medicine, aviation, engineering, tourism,
• Hollywood films, best pop and rock music in the worldare in English
• English has plenty of words to choose from.
• In fact, an English speaker is offered the biggest vocabulary of any language with a choice of 500,000 to 1,000,000 words (including technical and scientific terms).
• For students, the pathway to build a strong relationship with lecturers and course mates.
• For workers is the avenue to build a strong relationship with colleagues and receive as well as execute instructions from Superiors.
How Oral Communications Works? – Transactional Model
Linear ViewSpeaker Listener Speaker Listener
Interactional View (Formal)
Speaker Listener
SpeakerListener
Transactional View(Informal)
Speaker/Listener
Speaker/Listener
Interpersonal communication.
• Definition • Interpersonal Communication
in Malaysian context• Malaysian Greeting Etiquette
Small group communication. • takes place in a group• usually comprising five to 10 people. • serves relationship needs• Examples of small group communications :
• academically students often form small groups which meet regularly for study discussion or to work collaboratively on projects.
• at the workplace, small groups may meet to discuss issues related to work, or for problem-solving or team-building purposes.
• Benefits of small group communications :• Learning to communicate effectively in
teams contributes to advancement and in many careers.
• allows you to interact with others, learn , exchange ideas, solve problems and share experiences.
Public Communication (Speaking)
Suggestions Examples Reasons
Avoid hesitations I er want to say that ah this
one is the best, you know
Hesitations make a person
sound unprepared and
uncertain.
Avoid too many intensifiers Really this was the greatest;
it was truly phenomenal
Too many intensifiers make
speech sound the same and
don’t allow for intensifying
what should be emphasised.
Avoid disqualifiers I didn’t read the entire article,
but...
I didn’t actually see the
accident, but...
Disqualifiers signal a lack of
competence and a feeling of
uncertainty.
Avoid tag questions That was a great movie,
wasn’t it?
She’s brilliant, don’t you
think?
Tag questions ask for
another agreement and
therefore signal the speaker’s
uncertainty.
Avoid self-critical statements I’m not very good at this. This
is my first public speech
Self-critical statements signal
a lack of confidence and
make public the speaker’s
inadequacies.
Avoid slang and vulgar
expressions.
##!!!///****! No shit Slang and vulgarity signal low
social class and hence little
power.
How communication can be effective in public communication?
Conclusionswe live in challenging times
when intelligent, capable people fail
the lack of Communicating
effectively in spoken English in
selected Social Context.
the skill/strategies outlined in this
paper are essential/ needed to succeed in any
field.
speech training is needed
In a nutshell
Recent studies
reveal that
it is often due to
Hence
In short