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PRODUCT BRIEF

Com.X Comparison Guide Com.X5 Com.X10 Com.X2

Product Image

Market SOHO to SMME SMME Enterprise

Users Up to 50 Up to 125 Up to 250

Server Specification

Intel Atom E620 600MHz

RAM: 512MB

Intel Atom E660 1.3GHz

RAM: 512MB

Atom D410, 1.6GHz

RAM: 1GB

Dual Atom, D510 1.6GHz

RAM: 2GB

Maximum G.729 CODEC's

8 16 30 60

Simul-taneous Calls

16 32 60 120

Non-volatile Memory Capacity

16GB SD

16GB SD Optional:

60GB SSD, or 320GB RAID I HDD

60GB SSD Optional: Dual 320GB RAID 1 HDD

Dual 320GB RAID1 HDD (optional 750GB)

Form-factor Half 19” x 1U 19” x 1U 19” x 1U Multiple 19” x 1U

Extensions IP 2 to 8 analogue (FXS)

IP 2 to 24 analogue (FXS)

IP 8 to16 analogue (FXS)

IP 100's analogue (FXS)

Trunks

SIP 2 to 8 analogue (FXO)

4 to 8 BRI

SIP 2 to 24 analogue (FXO)

4 to 8 BRI

SIP 8 to 16 FXO

4 BRI 1 PRI

SIP 4 to 8 BRI 1 to 2 PRI

SIP 100's analogue (FXO)

Multiple BRI Multiple PRI

WAN

X.21 (1984kbps max) GbE

3G, LTE (1 SIMM)

X.21 (1984kbps max) GbE

3G, LTE (1 SIMM) GbE

- ADSL2+

Fixed Wireless

HSPA+ 21Mbps (850/900/1900/2100 MHz) LTE 100Mbps (800/900/1800/2100/2600 MHz)

HSPA+ 21Mbps (850/900/1900/2100 MHz) LTE 100Mbps (800/900/1800/2100/2600

MHz) -

Telephony Expansion

Unlimited using Comma iTA Unlimited using Comma iTA Unlimited using Comma iTA

Ports 4 * 100/1000Base-Tx USB2.0: 2

3 * 100/1000Base-Tx USB2.0: 2

2 * 100/1000Base-Tx USB2.0: 4

Mount 1U rack or desk mount 1U rack or desk mount

19 " rack mount (optional 4U or 6U wall mount rack)

Dimensions 225mm x 200mm x 44mm

445mm x 200mm x 44mm 427mm x 200mm x 44mm

Power Supply

12Vdc, 5A via external AC/DC adapter

12Vdc, 5A via external AC/DC adapter

220V, 50Hz & 12Vdc, 5A external AC/DC adapter

Voice Recording On device:

SD: 100,000 min (.gsm format)

On device: SSD: 450,000 min (.gsm

format), or HDD: 500,000 min (A-law

format)

On device: SSD: 450,000 minutes (.gsm format) HDD: 500,000 minutes (.wav format)

On device: 500,000 minutes (.wav format)

Com.X SIP Gateway & IP PBX Product Overview


PRODUCT BRIEF


Com.X Software Release 1.2

Com.X Software Release 1.3

Major Feature Additions

• Yealink & Polycom IP-Phone provisioning (also from spreadsheet input)

• Configuration Audit

• Skype Connect • E-mail Support (voice mail & alerts, etc)

• ViBE Management • System Capacity Monitoring & Mitigation

(SIPp, Wireshark, Nagios integration)

• Operator Panel (FOP2) • UPS Management (Proline range)

• Wi-Fi Management • Outlook Integration (click to dial)

• SIP Proxy Registration Support • T.38 Fax

• Voice Recording Manager • Fail2Ban Security Module Integration

Major Feature Additions

• Protocols (PPP, PPPoE, HDLC, IPv4, Frame Relay) • Network Services (DDNS, DHCP, VPN, NTP, SSH, HTTP)

• Routing (NAT, NAT traversal, Port forwarding, SIP ALG)

• Budget Trunk Routing

• Firewall (Policy, Filters, Access Control Lists, DMZ) • HTTP Dialer

• Analogue port “By-Pass”, FXO-to-FXS (2O2S hardware)

• HTTP CDR & Call Recording retrieval

• Yealink V70 IP Phone support (& automatic phonebook support)

• “CDR & Call Recording” retrieval

• Package manager: check and install of s/w updates •


PRODUCT BRIEF


Com.X Platform Specification Review

Feature Com.X5 Com.X10 Com.X2 iTA

Com.X5 Com.X5 (W)

PSTN Interconnect

ICASA certified √ √ √ √ √ Neotel approved √ √ √ √ √ FXO – TE-001 certified √ √ √ √ √ FXS (3km/REN3) √ √ √ √ √ Basic Rate ISDN – TBR3 √ √ √ √ √ Primary Rate ISDN – TBR4 √ √ √ Comma iTA support √ √ √ √ Echo cancellation (h/w based) √ √ √ √ √ Adjustable gain √ √ √ √ √ Timing (provisioning as well as telco recovery) √ √ √ √ √

VoIP Interconnect

G.711 (A-law/u-law) √ √ √ √

G.729 (20ms, 30ms, 40ms, 60ms) √ √ √ √

ILBC √ √ √ √

G.726 √ √ √ √

GSM √ √ √ √

SIP (provider and client) √ √ √ √

IAX2 (provider and client) √ √ √ √

ViBE support (CPE) √ √ √ √

Video codec support √ √ √ √

WAN Interconnect

GSM (3G or LTE) √ √ √

X.21 √ √ √

ADSL2+ √ √

Wireless module (on request) √ √ √

Resources

(Dual RAID) 320GB HDD √ √ √

60GB SSD √ √

16GB SD √ √

Storage Area Network support √ √ √ √

External storage support √ √ √ √

Reliability / Warranty

1 year hardware warranty √ √ √ √ √ 1 year software warranty √ √ √ √ √ Optional 2 and 3 year hardware warranty √ √ √ √ √


PRODUCT BRIEF


Com.X Software Overview

Integrated Access Gateway Feature Set Feature Gateway PBX Advanced Comments

Networking

Protocols IPv4 √ √ √ PPP / PPPoE √ √ √ HDLC √ √ √ VLAN √ √ √

Services DHCP client √ √ √ DHCP server √ √ √ DDNS client √ √ √ Configuration via SSH DNS proxy √ √ √ VPN support √ √ √ Configuration via SSH NTP client √ √ √ Secure remote access √ √ √ HTTP remote access √ √ √

Routing

Static Routes √ √ √ NAT and NAT traversal √ √ √ Port forwarding √ √ √

SIP ALG √ √ √ Application Level Gateway for SIP and FTP

Security

Firewall policy √ √ √ Default policy per interface – reject/accept incoming packets

Access Control Lists √ √ √ Blacklist, whitelist per IP address and port. Automatic blacklist via fail2ban

Outbound/Inbound Filter √ √ √ Specific rules for allow/disallow outbound traffic types override default policy

DMZ √ √ √ Allow separate interface for DMZ

QoS (pending release)

Traffic Classes Allow specification of multiple traffic classes with different priority and queuing methods

ToS Support bandwidth restriction per traffic class

Service Classes Support priority/class assigned based on service or source

Traffic Shaping Support bandwidth restriction per traffic class


PRODUCT BRIEF



SIP Gateway Feature Set Feature Gateway PBX Advanced Comments

Call Routing

Trunk to trunk routing on all interfaces √ √ √

Back to Back User Agent (B2BUA) √ √ √ SIP client / server √ √ √ Software configurable PRI and BRI NT/TE mode √ √ √

Cause Code Translation √ √ √ Comprehensive monitoring and diagnostics tools √ √ √

GUI and command line, real-time call traces

Budget trunk routing √ √ √ Trunk availability on minutes/month basis Software remotely upgrades √ √ √ From Far South Networks repositories Flexible routing. Setup custom routing instances based on A-Number (calling party)

√ √ √ Flexpath supports flexible routing and calling party route matching

SIP/TCP √ √ √ CDR "Gateway compatible" √ √ √

Fax Support

Fax origination and termination (FXS) √ √ √

Fax via FXO, BRI, PRI trunks √ √ √ T.38 √ √ √

Security

OS authentication (SSH) √ √ √ GUI access control √ √ √ Full access logging √ √ √ Strong password generator √ √ √ White list support (SSH, web & database) √ √ √

User access level configuration √ √ √ Fail2ban integration √ √ √ Database access control √ √ √

Advanced Diagnostics

SIPp √ √ √ Wireshark √ √ √ Email based reporting via Nagios √ √ √

Advanced Features (Routing & PBX)

Advanced SIP Proxy registration √ √ √ IP Phone registration (2 users only) √ √ √ Emergency call support


PRODUCT BRIEF



PBX Feature Set Feature Gateway PBX Advanced Comments

Backup and Restore of configuration, recordings, voicemail and CDRs

√ √ √ Scheduled or manual backups

Announcements √ √ Barging √ √ Call Recording √ √ √ CDR & Recording search and playback √ √ √

CDR (Call detail records) √ √ √ CDR (direct database access) √ √ Call-back (programmable destinations) √ √

Call Block list import √ Channel monitoring (spy feature) √ √ Class of service (e.g. barring, national, international, internal only, directory, etc.)

√ √

Conferences √ √ Day / night mode √ √ Dial patterns (flexible, comprehensive) √ √

Directed pick-up √ √ Directory / Phonebook √ √ Distinctive ringing √ √ E-mail support (voice mail, alerts) √ √ Feature code configuration & enable/disable √ √

Call recording file encryption √ √ Optional command Forward / Follow me / Divert √ √ On busy, unavailable, always

Hot Desk support √ √ Free devices with extension login

Intercom √ √ Paging √ √ Hold / Transfer √ √ Interactive Voice Response / Auto attendant √ √

Multiple IVR's chained together

Immediate dialling √ √ e.g. emergency number Music on hold √ √ wav, mp3, upload Music on hold √ Streaming server / internet Number transformation √ √ Paging √ √ Parking lot √ √ Partitioning / Multi-tenant √ √ Pin codes and pin sets (dialling & voice mail) √ √

Yealink & Polycom IP phone provisioning (30 users max) √ √

Yealink & Polycom IP phone provisioning (unlimited) √

Additional Com.X license required

Operator Panel (FOP2 based) √ √ Default: 15 “users”

Pin sets (recorded in CDRs) √ √


PRODUCT BRIEF



PBX Feature Set (continued…) Feature Gateway PBX Advanced Comments

Queues (static agents, dynamic agents) √ √

Queues (announcements, fail-over) √ √ Queues (hunting strategies, agent configuration) √ √

Recording (inbound, outbound, both) √ √

Recording (on-demand, always) √ √ Routing (inbound, outbound, prioritised) √ √

Ring back (Indication) √ √ Ring groups (with pickup) √ √ Ring-back to caller or reception during transfer on busy √ √

SIP provider support √ √

Spy feature √ √ Supervisor call access

System audit √ √ √

tftp services √

Time groups / conditions √ √ Chaining supported

Trunk fail-over √ √ √

Trunk grouping √ √ √

Trunk round robin dialling √ √ √

UPS management √ √ √ Proline range with USB interface

Usage Report (call analysis) √ √ √

ViBE management √ √ √ GUI: Upload ViBE license SSH: ViBE command line tool

Voicemail √ √ Multiple folders per user

Voicemail blasting √ √ Company-wide announcements

Web-based configuration GUI √ √ √ Configuration templates for bulk installation (pending) √

3rd Party Applications / Integrations

TMS support (TNG, MAN3000, Unison, A2Billing, others) √ √ √ 3rd party TMS license required

“Click to Dial” Outlook integration (Outcall & AstTAPI) √ √

ViBE (QoS) √ √ √ Additional Com.X license required

Fax Server application (Hylafax) √ Additional Com.X license required Smart phone SIP client support (Android, IPhone, Blackberry…) √ √ 3rd Party license required

Operator Panel (FOP2) – unlimited users √ Additional Com.X license required

Contact Center Support (Queuemetrics) √ 3rd party integration

ACD (Vicidial) √ 3rd party integration

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