con8126_rosado-con8126 - case study oracle application management suite for oracle e-business suite

8/17/2019 CON8126_Rosado-CON8126 - Case Study Oracle Application Management Suite for Oracle E-Business Suite

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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

Case Study: Oracle Application

Management Suite for Oracle E-Business Suite

Angelo RosadoSr. Principal Product Manager

Applications Technology Group, Oracle E-Business Suite DevelopmentSue GillSenior Database Administrator, Oracle ApplicationsGE CorporateOctober 29, 2015


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Safe Harbor StatementThe following is intended to outline our general product direction. It is inteninformation purposes only, and may not be incorporated into any contract.commitment to deliver any material, code, or functionality, and should not in making purchasing decisions. The development, release, and timing of anfunctionality described for Oracle’s products remains at the sole discretion


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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |Oracle Confidential – Internal/Restricted/Highly Restricted

Total Cloud Control

Optimized,Agile, Automated ||

Expanded Cl

Manage

Scalable, Secure

Superior Enterprise-Grade

Management

Accelerated Automation for

Broader Cloud Services


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Application Management SuiteLeveraging Enterprise Manager Framework


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Application Management SuiteComponents Licensed as part of Application Management Suite

Application Management Pack

SystemMonitoring &Management

Configuration& ComplianceManagement

Change Management

PatchManagement

CustomizationManagement

Cloning

Real UseExperienc

Insight

1 2


9/57Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

Application Management Suite for E-Business Suit

Effectively manage EBS 12.2

•Monitor all EBS Tech stack servicesand components

• Automated Cloning

• Instance administration to add orremove managed services

• Compare run and patch editions,

technical configurations, andpatches between instances

• Performance Management &Diagnosis: RUEI & JVM Diagnostics

• Check industry, regulatory orcompany compliance standards

Simplify online patching

•Patch recommendations forEBS applications andtechnology stack components

• Simplified process for onlinepatching and patch promotionpolicies

• Ensuring integrity of run and

patch editions

• Smooth transition to runedition after cutover process

Streamline

•Discover & Recustomization

• Validate readcustomizationstandards

• Ability to pacpromote cust

across multip



Using Application Management Suite for EBS 12.2

Pre-Upgrade

•

Clone instances for user acceptance or functionaltesting

• Monitor pre-production test environments

• Compare technology configurations includingpatches and customizations, run & patch editions

• Discover inventory of EBS customizations

• Validate customization readiness for onlinepatching and EBS 12.2 standards

• Quickly provision instances for testing, training ordevelopment

• Diagnose performance problems

Post-Upgrade / Daily op

•

Monitoring of new tech stack (W• Patch Recommendations for EBS

Technology Stack

• Simplified, Automated online pa

• Promote patches and customizainstances

• Automated Cloning for periodic

• Scale in / Scale out managed ser

• Performance management and

• Compliance standard checks



Business Value

• Increase Operational Efficiency

• Reduce the cost of application ownership

• Proactively manage high availability of applications

• Enforce Standardization & Compliance across the Enterprise

• Manage & Diagnose End-to-End technology stack Performance

• Effectively Manage & Track Patches & Customizations


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Product Roadmap

Additional Information


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Lift ‘n’ Shift EBS Dev/Test instances Clone On Premise Oracle E-Business Suite to Oracle Cloud

Cloud EBS InstancesOn-Premises EBS Instances

EBS Dev EBS Dev E

CustomerDatacenter

ORACLEPublic Cloud

SSH

EBS TestEBS Test EBS QA


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Current Release and Roadmap

System Administration

• Instance Management

• Discover multiple EBS using EMCLI

Monitoring

• Monitoring Concurrent Processing Service

• Mobile Web Applications (MWA) targets

• Concurrent Processing improvements

Configuration Management

• Compare Tech Stack Components and Versions

• Search and compare NLS patches

Change Management

• Multi-level & hierarchy approvals

• Customization detection & inventory

• Patch recommendations for E-Business Suite

Cloning

• Cloning automation for scale in/out managed

servers and application tier nodes

Technology Uptake

• Enterprise Manger 13c

Hybrid Cloud Management

• Seamlessly Monitor and Manage Cloud or On-

Premise E-Business Suite environments

Monitoring

• Integrate RUEI regions in EBS dashboard

• Metric improvements

Change Management

• Complete discovery of all customizations

• Approval improvements

• Compare customizations between EBS

instances

• Patch impact analysis

Cloud Applications

• IT Analytics, Log An

Management

Monitoring

• Service Level Dash

• Workflow Manage

• Metric improveme

• Mobile application

Change Management

• Patch Templates

Cloning

• Cloning integration

Release 12.1.0.4.0

June 2015

What’s Next

0-12 month planning cycle

Future

Post 12 mon


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GE's Success Story


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“Smart Cloning is the one-stop solution that we were standardize and automate our cloning process for aof EBS applications supported by us having differenrequirements(Application only, Single node to multnode to single node, multi-node to multi-node etc).customizable and repeatable. Now we are able to dat the same time with minimal DBA involvement. It of the manual work done by our DBAs during cloninteam to focus on other critical customer requireme

– John Felix, Senior Architect- ERP Technologies


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Imagination at work

Standardizing EBS cloning & patching AMSOracle Open World - 2015• October, 2015


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Agenda

• Introduction

• Cloning objectives

• Smart Clone implementation

• Patch Manager implementation

• Wrap Up


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Introduction


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Speaker backgrounds

•Sue Gill

• GE Corporate• Global ERP & Data Services• Senior DBA - Oracle Applications

•Matthew Mullin

• GE Corporate

• Global ERP & Data Services•Senior Architect Business Solutions


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General Electric

• GE is the world's Digital Industritransforming industry with softwmachines and solutions that areresponsive and predictive.

• GE is organized around a global knowledge, the "GE Store," throbusiness shares and accesses th

markets, structure and intellect.


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GE Corporate - Global ERP & Data Services COE•Our COE provides a Best Praidentify and implement techand partners with Oracle Prteams to provide a centralizCustomer on future product

•We have created innovativeaccelerate the adoption of tin Oracle’s applications to prsustainable competitive advsuccess is our strong partne

and driving our customer’s nproducts.


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GE Corporate - Data Services COE

• Serving as the DBA andoffice”, we enable the c

to provide the highest qmeeting the broader cosimplicity, process excefocus.

• OEM 12c Release 4 Sta

• Users

• Targets Discovered

• Agents Deployed


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Applications supported - By the numbers

EBS Environments (150)

0

20

40

60

80

11.5.10 R12.1 R12.2

Production

Test

Development

EBS Patches – YTD Sept 2015

0

1000

2000

3000

11.5.10R12.1

R12.2

EBS Clones – YTD Sept 2015 (356)

0

10

20

30

40

50

60

Clones

Jan Feb

Mar Apr

May Jun

Jul Aug

Sep

EBS Modules


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Cloning objectives


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Why we need a better process

–

Accuracy and timely delivery of clones is critical for business projects fosupportability

– Meet unique clone requirements for each business within supported Dpool

– Cloning process needs to be flexible to address different requirements aReleases

– Automate cloning process from end to end

Cloning MUST be 100% repeatable process


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Accuracy

• Pre-defined execution stepsare performed in the correcthe appropriate source/targand nothing is missed.

Less Defects


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Consistent timing

• Execution steps that immedcompletion of predecessorstime.

Consistency


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Supportability

• Pre-defined execution stepscomplexity of supporting menvironments, dependencydocumentation

Supportabilit


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Flexibility

• Steps in the Standard proceEnabled, Disabled, Deleted depending on your busines

•

Flexibility


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Smart Clone implementation


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Smart Clone implementation

Design

• Resource Planning

• Instance Planning

• Analyze requiredpatches

• Access and accounts

• Cloning requirements

•

Define namingstandards for clonesteps

Build

• OEM Config

• Plug-in

• Agent

• Targets

• Credentials

• Apply requiredpatches (OEM

& EBS)• Customize Smart

Clone Procedure

• Documentation

• AMS Setup

• Training

• Reviewing logs

Test

• Test Each SmartClone phase

• Database

• Application

• Post Clone

• Review tests

• Support doc

• VerificationInstructions

• Sign off of supportprocess

• Rollout P

• Updatedocumen

• Support

• Post ImpReview


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Cloning Simplified…. OEM 12.1.0.3

- Activity time: ~55 hrs.

- Wait time: ~ 14 hrs.

- No. of hand shakes: ~ 4

- DB Clone Parallel with pre-cloneactivity

- Activity time: ~21 hours

- Wait time: ~ 6 hrs.

- No. of hand shakes: ~2- DB Clone Parallel with pre-clone activity

- Activity time: ~18 hrs.

- Wait time: ~ 1.5 hrs.

- No. of hand shakes: ~2

- Includes DB Clone 8 hrs.

Initial State

Streamlined

Process

Application

Automation Via AMS

End –to- End Automation (incl.

DB)

Coming Soon……

Application Cloning is totally Au

STEP (ex. 3 exceptions – SSO(iSup

Total saving of 49.5 hrs/ Clone Of core EBS


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Patch Manager Implementation


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Patch Manager implementation

Design

• Resource Planning

• Instance Planning

• Analyze requiredpatches

• Access and accounts

• Patching requirement

• Define namingstandards for patchsessions

Build

• OEM Config

• Plug-in

• Agent

• Targets

• Credentials

• Apply requiredpatches (OEM

& EBS)• Password changes

• Documentation

• AMS Setup

• Training

• Reviewing logs

Test

• Test Each online patching phase

• Prepare

• Apply

• Finalize

• Cutover

• Cleanup

•FS Clone

• Review tests

• Prod deployment doc

• MonitoringInstructions

• Sign off of supportprocess

• Configur

• Updatedocumen

• Support

• Post ImpReview


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Patch Manager Process ActivitiesPatch

Stage Patche

Prepare

Apply

Finalize

Cut-Over

Cleanup

FS Clone

P hi A i


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JUNE:

Total Patches via AMS = 15

AMS Patching sessions = 15

Total efforts via AMS = 10

If done manually effort= 48

Total Idle Time Savings 38 H

JULY:

Total Patches via AMS = 22

AMS Patching sessions = 14

Total efforts via AMS = 13.5

If done manually effort= 40

Total Idle Time Savings 26.5

210

240

150

240

180

150

240

210

180

150

210

240

180

150 150

5040 45 35 40 40 35 40 30 40 45 40 35 40 35

0

50

100

150

200

250

300

Normal ADOP (minutes)

AMP (Minutes)

165

6090 90

310

120150

110

270 260

120180

240 240

60 45 45 45 60 45 45 60 60 45 6075

115

45

0

50

100

150

200

250

300

350

Normal ADOP (minutes)

AMP (minutes)

Patching Automation

• No reduction in cycl

• Each patch has uniq

• Prod is still done ma


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Wrap Up


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Process Improvements

–

Reduced patch staging time by approximately 50% – Improved access to patch session runtimes and logs

– Patches can be scheduled in Patch Manager

– Reduced defects in cloning and patching process by 25%

– Reduce manual steps required to perform clones

–

Reduced idle time per clone by 75% – Multiple clones can be done simultaneously


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Next Steps• Deploy EBS required patches based business proce

Business Unit

• Continue work with Oracle Support to address outCloning issue restoring database backups

• Collaborate with Oracle Development to implemenManager shutdown interval time for Patching Cuto

• Partner with Oracle to have training available for O


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Reference Information


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Helpful Docs

• Getting Started with Oracle Application Management Pack (A

Oracle E-Business Suite, Release 12.1.0.4.0 (Doc ID 1954099.1• Cloning Oracle Applications Release 12 with Rapid Clone (Doc

406982.1)

• Cloning Oracle E-Business Suite Release 12.2 with Rapid Clone1383621.1)


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R12.1.3 Required Patches – Doc ID 1954099.1


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R12.2 Required Patches – Doc ID 1954099.1


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Thank you.


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Additional Information


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Additional Resources

Support

Resources

Enterprise

Manager

• Getting Started with Oracle Application Management Pack (AMP) for Orac

Release 12.1.0.4.0 (Doc ID 1954099.1)

• Oracle Application Management Pack for Oracle E-Business Suite Guide, R• Application Management Pack Metrics Reference Manual

• Product Information Center: (Doc ID 1542043.2)

• Support Policy Quick Reference: Oracle Application Management Pack for

(Doc ID 1603898.1)

• Enterprise Management for Applications Management

Datasheet

& White Papers

• Application Management Suite for Oracle E-Business Suite Data Sheet

• Benefits of Application Management Suite for Oracle E-Business Suite

• Effective System Management Using Oracle Application Management Suite for

https://support.oracle.com/rs?type=doc&id=1954099.1https://docs.oracle.com/cd/E24628_01/doc.121/e57981.pdfhttp://docs.oracle.com/cd/E24628_01/em.121/e54435.pdfhttps://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1542043.2https://support.oracle.com/epmos/faces/DocumentDisplay?id=1603898.1http://www.oracle.com/technetwork/oem/app-mgmt/index.htmlhttp://www.oracle.com/technetwork/oem/app-mgmt/ds-apps-mgmt-suite-ebs-166218.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/wp-ams4ebs-benefits-2616749.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/twp-eff-sys-mgmt-using-ams4ebs-2616762.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/twp-eff-sys-mgmt-using-ams4ebs-2616762.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/wp-ams4ebs-benefits-2616749.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/wp-ams4ebs-benefits-2616749.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/wp-ams4ebs-benefits-2616749.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/ds-apps-mgmt-suite-ebs-166218.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/ds-apps-mgmt-suite-ebs-166218.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/ds-apps-mgmt-suite-ebs-166218.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/ds-apps-mgmt-suite-ebs-166218.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/index.htmlhttps://support.oracle.com/epmos/faces/DocumentDisplay?id=1603898.1https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1542043.2https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1542043.2https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1542043.2http://docs.oracle.com/cd/E24628_01/em.121/e54435.pdfhttps://docs.oracle.com/cd/E24628_01/doc.121/e57981.pdfhttps://docs.oracle.com/cd/E24628_01/doc.121/e57981.pdfhttps://docs.oracle.com/cd/E24628_01/doc.121/e57981.pdfhttps://support.oracle.com/rs?type=doc&id=1954099.1


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Oracle E-Business Suite Technology Blog

Direct from EBS

Latest news

Certification ann

Primers, FAQs, t

Desupport remi

Latest upgrade r

Statements of D

Subscribe via em

blogs.oracle.co


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OAUG Oracle Enterprise Manager for Applications• Biennial Meeting of the Members

– Discuss developments and changes to the Oracle Enterprise Manager (OEM) product line with respect to madministration, and lifecycle management of the Packaged Applications including e-Business Suite, Fusion,JDEdwards lines of Oracle Applications products, and Custom Applications using Fusion Middleware. Speciconfiguration, and tuning of the Applications Management Suite (AMS) plugins, and related technology.

• Objective 1: Network with other OEM / AMS administrators

• Objective 2: Gain insight into latest updates, changes and upgrades available for OEM /

• Objective 3: Roadmap of future features and enhancement requests

• Objective 4: Apply and use OEM for monitoring applications performance

• Objective 5: em4apps.oaug.org - also on LinkedIn www.linkedin.com/groups?gid=67804

• Speaker:

– James Lui, ARAMARK

http://www.linkedin.com/groups?gid=6780481http://www.linkedin.com/groups?gid=6780481


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Comprehensive TrainingPrepare implementation and

technical professionals to effectivelyperform the tasks relevant to their job with on demand training

• Latest News Updates

• Strategy and Roadmap

• EBS and Oracle Cloud

• Operational Efficiency

• Financials

• Projects and Procurement

• Logistics & Order Management

• Manufacturing

• Asset Lifecycle and Service

• Human Capital Management

Oracle E-Business Learning Subscription Learning Simplified

24/7 AcceAll-digital tra

videos, prodand practice

Expert DeCreated andexperts

ContinuouRegular upda

enhancemen

Flexible anTo meet you

http://education.oracle.com/streams/ebusinesssuite


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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Inte

Classroom Training

Learning Subscription

Live Virtual Class

Training On Demand

Keep Learning with Oracle Univers

education.oracle.com

Clou

Tech

Appl

Indu


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Safe Harbor Statement

The preceding is intended to outline our general product direction. It is inteinformation purposes only, and may not be incorporated into any contract.commitment to deliver any material, code, or functionality, and should not in making purchasing decisions. The development, release, and timing of anfunctionality described for Oracle’s products remains at the sole discretion


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con8126_rosado-con8126 - case study oracle application management suite for oracle e-business suite

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