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    Concepts for Modelling Enterprise Architectures

    HenkJonkers1,MarcLankhorst1,RenvanBuuren1,StijnHoppenbrouwers2,MarcelloBonsangue3,LeendertvanderTorre4

    1

    TelematicaInstituut,P.O.Box589,7500ANEnschede,theNetherlandsPhone:+31534850485,fax:+31534850400,e-mail:[email protected]

    2UniversityofNijmegen,Nijmegen,theNetherlands

    3LeidenInstituteforAdvancedComputerScience,Leiden,theNetherlands4CWI,Amsterdam,theNetherlands

    Abstract

    Acoherentdescriptionofanenterprisearchitectureprovides insight,enablescommunicationamongstakeholdersandguidescomplicatedchangeprocesses.Unfortunately,sofarnoenterprisearchitecturedescriptionlanguageexists thatfullyenablesintegratedenterprisemodelling,becauseforeacharchi-tecturaldomain,architectsusetheirownmodellingtechniquesandconcepts,toolsupport,visualisationtechniques,etc.In thispaperweoutlinesuchan integrated languageandwe identifyandstudycon-cepts that relatearchitecturaldomains. Inour languageconcepts fordescribing the relationshipsbe-tweenarchitecturedescriptionsat thebusiness,application,and technology levelsplayacentralrole,relatedtotheubiquitousproblemofbusinessITalignment,whereasforeacharchitecturaldomainweconform toexisting languagesorstandardssuchasUML. Inparticular,usageofservicesofferedbyonelayertoanotherplaysanimportantroleinrelatingthebehaviouraspectsofthelayers.Thestruc-turalaspectsofthelayersarelinkedthroughtheinterfaceconcept,andtheinformationaspectsthroughrealisationrelations.

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    Concepts for Modelling Enterprise Architectures

    Abstract

    Acoherentdescriptionofanenterprisearchitectureprovides insight,enablescommunicationamongstakeholdersandguidescomplicatedchangeprocesses.Unfortunately,sofarnoenterprisearchitecturedescriptionlanguageexists thatfullyenablesintegratedenterprisemodelling,becauseforeacharchi-tecturaldomain,architectsusetheirownmodellingtechniquesandconcepts,toolsupport,visualisationtechniques,etc.In thispaperweoutlinesuchan integrated languageandwe identifyandstudycon-cepts that relatearchitecturaldomains. Inour languageconcepts fordescribing the relationshipsbe-tweenarchitecturedescriptionsat thebusiness,application,and technology levelsplayacentralrole,relatedtotheubiquitousproblemofbusinessITalignment,whereasforeacharchitecturaldomainweconform toexisting languagesorstandardssuchasUML. Inparticular,usageofservicesofferedbyonelayertoanotherplaysanimportantroleinrelatingthebehaviouraspectsofthelayers.Thestruc-turalaspectsofthelayersarelinkedthroughtheinterfaceconcept,andtheinformationaspectsthroughrealisationrelations.Noteforthereferees:inthefullversionarunningexamplewillbeintroducedinSections4,5and6,whichillustratesthevariousdistinctionsintroducedanddiscussedinthispaper.1. IntroductionFor the stateof theart inenterprisemodelling,wehave toconsider languages fororganisationandprocessmodellingaswellaslanguagesforapplicationandtechnologymodelling.First,awidevarietyoforganisationandprocessmodellinglanguagesarecurrentlyinuse,becausethereisnosinglestan-dardformodelsinthisdomain.Theconceptualdomainsthatarecovereddifferfromlanguagetolan-guage. Inmany languages, the relationsbetweendomainsarenotclearlydefined.Someof themostpopular languagesareproprietary toaspecific software tool.Relevant languages in thiscategory in-clude the ebXML set of standards for XML-based electronic business, developedby OASIS andUN/CEFACT,theBusinessProcessModelingLanguageBPML(Arkin,2002)oftheBusinessProcessManagement Initiative, IDEF (IDEF, 1993), originating from the US Ministry of Defense, ARIS(Scheer,1994),partofthewidelyusedARISToolset,and theTestbedlanguageforbusinessprocessmodelling(Eertinketal.,1999).Second,and incontrast toorganisationandbusinessprocessmodel-ling,inmodellingapplicationsandtechnologytheUnifiedModellingLanguage(UML)(Booch,Rum-baugh,andJacobson,1999)hasbecomeatrueworldstandard.TheUMListhemainstreammodellingapproachwithin ICT,and itsuse isexpanding intootherareas,e.g., inbusinessmodelling (ErikssonandPenker,2000).Most languagesmentionedaboveprovideconcepts tomodel,e.g.,detailedbusinessprocesses,but

    not thehigh-level relationshipsbetweendifferentprocesses.Theyare thereforenot reallysuitable todescribe architectures (IEEEComputer Society, 2000).Architecture description languages (ADLs)define high-level concepts for architecturedescription, such as components and connectors, and areusedtodescribeormodelenterprisearchitectures.AlargenumberofADLshavebeenproposed,somefor specificapplicationareas, somemoregenerallyapplicable,butmostlywitha focuson softwarearchitecture.MedvidovicandTaylor(2002)describethebasicsofADLsandcomparethemostimpor-tantADLswitheachother.Mosthaveanacademicbackground,and theirapplication inpractice islimited.However,theyhaveasoundformalfoundation,whichmakesthemsuitableforunambiguousspecificationsandamenabletodifferenttypesofanalysis.TheADLACME(Garlan,MonroeandWile,1997) iswidely accepted as a standard to exchange architectural information, alsobetween otherADLs.TheReferenceModelforOpenDistributedProcessing(RM-ODP) isajointISO/ITU-Tstan-dardforthespecificationopendistributedsystems.Thereisafairlycompletelanguagecoverageoftheseperate architectural domains,but aweak integrationbetween the languages for the domains.Nocompletesetofarchitecturedescriptiontechniquesexistthatfullyenableandexploitintegratedenter-prisemodelling(Jonkersetal.,2003).Inthispaperwediscussalanguagethatmakesthisintegrationpossible.Forexample,weconsider

    theso-called

    business-IT

    alignment,

    the

    relationship

    between

    the

    organisational

    processes

    and

    the

    informationsystemsandapplicationsthatsupportthem.Thisrelationshiphasattractedsomeattentionlately,butmodellingtechniquestoreallyexpressthisrelationshiphardlyexistyet.Thislackofintegra-

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    tion isan importantproblem forenterprisemodelling,becausechanges inacompanys strategyandbusinessgoalshavesignificantconsequenceswithinalldomainssuchasfortheorganisationstructure,processes,softwaresystems,datamanagementandtechnicalinfrastructures.Companieshavetoadjustprocesses to theirenvironment,openup internalsystemsandmake them transparent toboth internalandexternalparties.Theuseofanenterprisearchitecturehelpstochartthecomplexityofanorganisa-tion.Manyorganisationshaverecognisedthevalueofarchitecturesandusethemduringthedevelop-mentandevolutionoftheirproducts,processes,andsystems.Thegoalsofsuchanintegratedmodelaretohelp increating insight,aidingcommunicationbetween stakeholders,andassessing the impactofchanges.Take forexampleacompany thatneeds toassess the impactof introducinganewproduct in its

    portfolio.Thismayrequiredefiningadditionalbusinessprocesses,hiringextrapersonnel,changingthesupportingapplications,andaugmentingthetechnologicalinfrastructuretosupporttheadditionalloadof theseapplications.Perhaps thismayeven requirea changeof theorganisational structure.Manystakeholderswithinandoutsidethecompanycanbeidentified,rangingfromtop-levelmanagementtosoftwareengineers.Eachstakeholderrequiresspecificinformationpresented inanaccessibleway, todealwith the impactofsuchwide-rangingdevelopments.It isverydifficult toobtainanoverviewofthesechangesandtheirimpactoneachother,andtoprovidebothdecisionmakersandengineersim-plementingthechangeswiththeinformationtheyneed.Thedevelopmentofacoherentviewofanen-terprise and a disciplined architecturalworkingpractice significantly contribute to the solution ofcomplexorganisationalpuzzles.An integratedenterprisearchitectureprovides insight, enablescom-municationamongdifferentstakeholders,andguidescomplicatedchangeprocesses.The first steps towardsan integrated languagearedescribed in (Jonkersetal.,2003).Thispaper

    presentsanextendedandimprovedoutlineofthislanguagebypresentingamoredetaileddiscussionoftheconceptsusedinthelanguage.Inparticular,inthispaperweaddressthefollowingquestions:1. Atwhichlevelofspecificityshouldconceptsbedescribed,andmoregenerally,whatistherela-

    tionbetween the integrated language and existing detailed languages? Typically, languagesaimedatasingledomainareveryspecificandresultindetailedmodels.Wewanttointegratethese different domains, without substituting the existing, domain-specific modelling ap-proaches.Asinglelanguageforalldomainswiththelevelofdetailofferedbytheseindividualapproaches,however,wouldprobablyresultinanunworkablebehemoth.Ouraimistoprovideanoverviewofanentireenterprise;drillingdowntotheindividualdomainsshouldbedoneus-ingtheexistingapproaches.

    2. Whichdomainsshouldbeidentifiedinthelanguage?Inordertoarriveatacoherentarchitec-tural description, several architecture domains and layers aswell as their relationsmustbemodelled.Dependingonthetypeofenterpriseandthematurityofitsarchitecturepractice,dif-ferentarchitecturaldomainsaredistinguished,suchas theproduct,business, information,andapplicationdomains.

    3. Foreachdomain,whichconcepts shouldbe included in the language?Currently,we restrictourselvestodescribingoperationalconceptsandrelations,i.e.,thosethatdirectlycontributetotherealisationoftheproductsorservicesofthatlayer.Manyothertypesofconceptsandrela-tionsarelikelytoberelevantinarchitecturaldescriptions,suchasownership,governance,sup-port,responsibility,etc.Whereneeded,thesewillbeaddedinlaterversionsofthelanguage.

    4. Howtodescribetherelationsbetweenthedomains?Therelationsbetweenthebusiness,appli-cation,andtechnologylayers,whichplayacentralroleinthisversionofthelanguage,shouldcontributetosolvingthebusiness-ICTalignmentproblemthatwetrytotackle.

    Toaddressthesequestions,weproceedasfollows.First,wedefineconceptsatanintermediateabstrac-tionlevel.Theyareapplicabletodescribeenterprisearchitecturesofanyinformation-intensiveorgani-sationand,ifdesired,theycanbefurtherspecialisedorcomposedtoformconceptstailoredtowardsamore specificcontext.Second,webaseourchoice for theconceptualdomainson thedomainscom-monlydistinguished inarchitectural frameworksormethods, suchas theTOGAF framework (OpenGroup, 2003), the Zachman framework (Sowa and Zachman, 1992), and the architecturalpracticewithinorganisationsparticipatingintheArchiMateproject.Third,withinthearchitecturaldomains,wereuseelementsfromexistinglanguagesasmuchaspossible.Moreover,webaseourmodelonanactorperspective.Fourth,ourlanguageidentifiestheserviceconceptaslinkingpin.ThispaperisaresultfromtheArchiMateproject(Jonkersetal.,2003),apublic/privatecooperation

    betweenseveral

    companies

    and

    research

    institutes

    that

    aims

    to

    provide

    enterprise

    architects

    with

    con-ceptsand techniques formodelling,visualising,andanalysing integratedarchitectures.Thesetofar-

    chitecturemodellingconceptsdescribedinthispaper,togetherwiththeirrelationships,willbereferred

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    toastheArchiMatemetamodel.TheArchiMateprojectstudiestheenterprisemodellinglanguagethatrepresentsthecomplexityofarchitecturaldomainsandespeciallytheirrelationswithinthescopeofaset of architecture instruments and techniques visualized inFigure 1.Views andpresentation tech-niquesaretailoredtotheneedsofdifferentstakeholders,providingthemwithinsightintheirparticularareaofinterest,andfacilitatingcross-domaindiscussionandunderstanding.TheyarecenteredaroundthenotionofaviewpointinaccordancewiththeIEEEstandard1471(IEEEComputerSociety,2000).Analysistechniquesareusedtoassesstheimpactofdevelopmentsandchanges.Theenterprisemodel-ling language is evaluatedby case studies, aswell as its suitability to visualizeviews andperformanalyses.TherelationsamongtheelementsoftheArchiMateprojecthasbeensketchedin(Jonkersetal.,2003).Amoredetaileddescriptionof therelationsaswellasadiscussiononviews,analysisandpresentationisbeyondthescopeofthispaper,thoughtoillustratetheintegrationofarchitecturesinourArchiMatelanguagewediscussanexamplethatinvolvesasimpleanalysistechnique.

    ModelsModels

    ArchitectsArchitects

    PresentationPresentation

    ViewView

    StakeholdersStakeholdersviewpointviewpoint

    Analysis

    analysisquestion

    Analysis

    analysisquestionanalysisquestion

    Figure1.ArchiMateContextThelayoutofthispaperisasfollows.InSection2wediscussthelevelofgranularityoftheArchi-

    MatelanguageandtherelationshipbetweentheArchiMatelanguageandotherlanguages.InSection3wediscussourframeworkofconceptualdomains.InSections4,5and6wediscusstheconceptsofthebusiness layer, theapplication layerand the technology layer, respectively.Finally, inSection7wediscussintra-andinter-relationships.InSection8wepresentanintegratedexamplethatinvolvesalsoaqualitativeanalysistechnique.2. SpecificityofconceptsformodellingenterprisearchitecturesAkeychallengeinthedevelopmentofageneralmetamodelforenterprisearchitectureistostrikea

    balancebetweenthespecificityoflanguagesforindividualarchitecturedomains,andaverygeneralsetofarchitectureconceptswhichreflectsaviewofsystemsasameresetofinterrelatedentities.Figure2illustratesthatconceptscanbedescribedatdifferentlevelsofspecialisation.

    ProcessApplication

    Partner-specificconcepts,standards

    Enterprisearchitectureconcepts(ArchiMatemetamodel)

    Underlying

    genericconcepts

    moregeneric

    moresp

    ecific

    Object

    Relation

    Figure2.MetamodelsatdifferentlevelsofspecificityAtthebaseofthetriangle,wefindthemetamodelsofthearchitecturemodellingconceptsusedby

    specificorganisations,aswellasavarietyofexistingmodellinglanguagesandstandards;UMLisanexampleofalanguageinthiscategory.Relevantlanguagesinclude:x The ebXML set of standards for XML-based electronic business, developed by OASIS and

    UN/CEFACT, specifies the Business Process Specification Schema (Business Process ProjectTeam,2001).Itprovidesastandardframeworkbywhichbusinesssystemsmaybeconfiguredtosupportexecutionofbusinesscollaborationsconsistingofbusiness transactions.Itisfocussedon

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    theexternalbehaviourofprocessesforthesakeofautomatingelectroniccommercetransactions.Itisthereforelesssuitedforgeneralenterprisearchitecturemodelling.

    x TheBusinessProcessModelingLanguageBPML(Arkin,2002)oftheBusinessProcessManage-mentInitiative,isanXML-basedlanguageformodellingbusinessprocessesthathasrootsintheworkflowmanagementworld.Itcanbeusedtodescribetheinnerworkingsof,e.g.,ebXMLbusi-nessprocesses.

    x IDEF(IDEF,1993),originatingfromtheUSMinistryofDefense,isacollectionof16(unrelated)diagramming techniques, three of which are widely used: IDEF0 (function modelling),IDEF1/IDEF1x(informationanddatamodelling)andIDEF3(processdescription).

    x ARIS(Scheer,1994) ispartof thewidelyusedARISToolset.AlthoughARISalsocoversotherconceptualdomains,thereisaclearfocusonbusinessprocessmodellingandorganisationmodel-ling.

    x TheTestbedlanguageforbusinessprocessmodelling(Eertinketal.,1999),isusedbyanumberoflargeDutchorganisations in thefinancialsector,wasdevelopedby theTelematica Instituut.Wehavegainedalotofexperiencewithboththedefinitionandthepracticaluseofthislanguage,andithasprovidedimportantinspirationforthedefinitionofbusiness-layerconcepts.

    x Concerninglanguagesforapplicationandtechnologymodelling,theUMListhemainstreammod-ellingapproachwithinICT,anditsuseisexpanding intootherareas,e.g.,inbusinessmodelling(ErikssonandPenker,2000).AnotherexampleistheUMLprofileforEnterpriseDistributedOb-jectComputing(EDOC),whichprovidesanarchitectureandmodellingsupportforcollaborativeorInternetcomputing,withtechnologiessuchaswebservices,EnterpriseJavaBeans,andCorbacomponents (ObjectManagementGroup, 2002b).ThismakesUML an important language notonlyformodellingsoftwaresystems,butalsoforbusinessprocessesandforgeneralbusinessar-chitecture.TheUMLhaseitherincorporatedorsupersededmostoftheolderICTmodellingtech-niques still in use.However, it is not easily accessible and understandable formanagers andbusiness specialists; therefore, special visualisations and views ofUMLmodels shouldbepro-vided.AnotherimportantweaknessoftheUMListhelargenumberofdiagramtypes,withpoorlydefinedrelationsbetweenthem.Thisisanotherillustrationofthelackofintegrationdiscussedintheintroductionofthispaper.GiventheimportanceoftheUML,othermodellinglanguageswilllikelyprovideaninterfaceormappingtoit.Atthetopofthetrianglewefindthemostgeneralmetamodelforsystemarchitectures,essentially

    ametamodelmerelycomprisingnotionssuchasobject,component,andrelation.Somearchitec-turaldescription languagessuchasACME (Garlan,Monroe&Wile,1997)partly fall into thiscate-gory.These generic conceptsmaybe suitable as abasis for the formal semantic description of theconcepts and formal analysis techniques.There are initiatives to integrateACME inUML,bothbydefiningtranslationsbetweenthelanguagesandbyacollaborationwithOMGtoincludeACMEcon-ceptsinUML2.0(U2Partners,2003).Inthisway,theconceptswillbemadeavailabletoalargeuserbaseandbesupportedbyawiderangeofsoftwaretools.ThisobviatestheneedforaseparateADLformodellingsoftwaresystems.TheArchitectureDescriptionMarkupLanguage(ADML)wasoriginallydevelopedasanXMLencodingofACME.TheOpenGrouppromotesADMLasastandardforenter-prisearchitectures.Moreover, theReferenceModel forOpenDistributedProcessing (RM-ODP) isajointISO/ITU-Tstandardforthespecificationopendistributedsystems.ItdefinesfiveviewpointsonanODPsystemthateachhas theirownspecification language.Forexample,fortheenterpriseview-point,whichdescribespurpose,scopeandpoliciesofasystem,theRM-ODPEnterpriseLanguagehasbeendefinedinwhich,e.g.,businessobjectivesandbusinessprocessescanbemodelled(ITU-T,2001).Themetamodelthatweproposedefinestheconceptssomewherebetweenthesetwoextremes.Itis

    moredetailed than the abstract languages,becausebesides abstract concepts like component it alsocontainsmoredetailedconceptslikebusinessfunction.Moreover,itismoreabstractthanforexampleUML,becauseitdoesnotcontainconceptslikeTheconceptsattheintermediatelevelareapplicabletodescribeenterprisearchitecturesofanyinformation-intensiveorganisationand,ifdesired,theycanbefurtherspecialisedorcomposedtoformconceptstailoredtowardsamorespecificcontext.Figure1raises thequestionhowtheArchiMate language isrelatedtomoreabstract languages,as

    wellastomoredetailedlanguages.Forexample,theADLACME(Garlan,MonroeandWile,1997)iswidelyacceptedasastandardtoexchangearchitecturalinformation,alsobetweenotherADLs.CanasimilarrolebeplayedbytheArchiMatelanguage?Moreover,howcantheArchiMateenterprisearchi-tecture

    concepts

    be

    used

    to

    integrate

    more

    specific

    models

    described

    in

    other

    languages?

    Adetaileddiscussionon the relationbetween theArchiMate languageandother languages isbe-

    yondthescopeofthispaper,becauseherewewanttofocusontheconceptsusedintheArciMatelan-

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    guage.However,asanexamplewesketchanexampleofhowtouseArchiMateconceptstodescribethehigh-levelstructureoftheorganisation,thebusinessprocessesandtheapplicationsupportfortheseprocessesandrelations.ToolssuchasTestbedStudioorARISfordetailedbusinessprocessmodels,andtoolssuchasRationalRoseorSelectComponentArchitectfordetailedUMLdesignmodels,canbeusedformoredetaileddescriptions.Figure3showsanexampleofthisapproachinwhichaninte-gratedarchitecturalviewonanumberofdisjointUMLdiagramsisconstructedbymeansofanoverallArchiMatemodel.

    Transaction

    entryBill

    creation

    FinancialApplicationFinancialApplication

    TakeoutinsuranceReceiverequest

    Processrequest

    Collectpremium

    Requestinsurance

    RequestInvoice

    Class

    diagram

    Component

    diagram

    Activitydiagram

    Figure3.ExampleofArchiMateasalanguagetolinkUMLdesignmodels3. TheconceptualdomainsintheArchiMatelanguageThe set ofarchitecturemodelling conceptsdescribed in thispaper, togetherwith their relationships,willbereferredtoas theArchiMatemetamodel.Thestartingpointforthedevelopmentofthismeta-modelisacollectionofso-calledconceptualdomains,eachcoveringaspecificbusinessarea.Webaseourchoiceofconceptualdomainsonthedomainscommonlydistinguishedinarchitecturalframeworksormethods,suchastheTOGAFframework(OpenGroup,2003),theZachmanframework(SowaandZachman,1992),andthearchitecturalpracticewithinorganisationsparticipatingintheArchiMatepro-ject.Theproductdomain,with theconceptproduct thatdescribes the(information)productsorservicesthatanorganisationofferstoitscustomers.

    Theorganisationdomain,describingthebusinessactors(employees,organisationalunits)andtherolestheymayfulfil.

    Theprocessdomain,describingbusinessprocessesorbusinessfunctionsconsistingofbusinessactivi-ties.

    Theinformationdomain,representingtheknowledgeinanorganisationandthewayitisstructured.Thedatadomain, inwhich information is represented insuchaway that it issuitableforautomatedprocessing.

    Theapplication

    domain,

    describing

    software

    applications

    that

    support

    the

    business

    through

    application

    services.

    Thetechnicalinfrastructuredomain,comprisingconceptsfor,e.g.,hardwareplatformsandcommuni-cationinfrastructure,neededtosupportapplications.

    Inthecurrentpracticeoforganisations,architecturaldescriptionsaremadefordifferentlayersoftheorganisation.Theseare layers in the sense that the lower layersprovide functionality to support thehigherlayers.Thelayersthatareusuallyrecognisedinthiscontextarethebusinesslayer,theapplica-tion layerand the technology layer.Although, toacertainextent,modelling supportwithineachofthese layers isavailable,well-describedconcepts todescribe the relationshipsbetween the layersarealmostcompletelymissing.SuchconceptsareessentialtotacklethebusinessITalignmentprobleminasystematicway.Basedon thecommonaspectsof thesedomainsand layers,wemakea firstgeneralisationof the

    coreconcepts.Inourview,asystemororganisationprimarilyconsistsofasetofentities,whichhavean internalstructure,performbehaviour,anduseandexchange information.For instance,asalesor-

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    ganisationmayconsistofanumberofdepartments,whichperformbusinessprocesses,usingandex-changingcustomerdata.Theaspectsandlayersformaframeworkofninecells,asillustratedinFigure4.Theconceptual

    domainsmentionedearlierareprojectedintothisframework.

    Business

    layer

    Application

    layer

    Technology

    layer

    Information

    aspect

    Behaviour

    aspect

    Structure

    aspect

    Process

    domain

    Organisation

    domainInformation

    domain

    Data

    domainApplicationdomain

    Technicalinfrastructuredomain

    Productdomain

    Figure4.ArchitecturalframeworkItisimportanttorealisethattheclassificationofconceptsbasedonconceptualdomains,or basedonaspectsand layers, isonlyaglobalone.It is impossible,andundesirable, todefineastrictboundarybetweentheaspectsandlayers,becauseconceptsthatlinkthedifferentaspectsandlayersplayoneofthemostimportantrolesinacoherentarchitecturaldescription.Forexample,runningsomewhataheadofthelaterconceptualdiscussions,servicesandrolesserveasintermediaryconceptsbetweenpurelybehavioural concepts and purely structural concepts.Also, there are concepts that covermultipleaspectsandlayers.Anexampleisabusinessdomainconcept,e.g.themortgagedomainforabank,whichcoversboththebusinesslayerandapplicationlayer,andincludeselementsfromallofthethreeaspects.4. BusinesslayerconceptsInthissectionweidentifytheconceptsforarchitecturaldescriptionsthatcanbeplacedinthebusinesslayerofourframeworkofSection3.Wedescribeconceptscoveringeachofthethreeaspectsstruc-ture,behaviourandinformationaswellasconceptslinkingtheseaspects.Figure5givesanoverviewofthebusinesslayerconceptsandtheirrelationships.Forthisfigure,as

    wellasfortheothermetamodelrepresentationsinthisdocument,weusearestrictedversionofUMLclassdiagrams.Theconceptsareroughlypositionedaccordingtothethreeaspectsofourframework.However,theboundariesbetweentheaspectsarenotstrict:someconceptsaremostnaturallyplacedonthelinethatseparatestheaspectsinFigure4.Theseconceptsmayservetomakethelinkbetweentheconceptswithinthedifferentaspects.Inparticular,theconceptrepresentationlinksthestructuralandinformational aspects, and the concepts role, collaboration and interface link the structural andbehaviouralaspect.

    accessessassociated

    withaccesses

    assignedto

    assignedto

    realisesrealisesuses uses

    assignedto

    BusinessroleBusinessprocess/function

    Businesscollaboration

    Businessinterface

    Purpose

    Meaning

    Organisationalservice

    Businessactor

    associatedwith

    associatedwith

    accessess

    uses

    Businessevent

    triggers triggers

    triggers triggers

    triggers

    Representation

    Businessinteraction

    triggers

    triggers

    triggersassigned

    to

    Businessobject

    accessess associatedwith

    Figure5.Businesslayermetamodel

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    Picture to be inserted for final version

    Figure6.Exampleofabusiness-layermodel.4.1 StructureThe

    structure

    aspect

    at

    the

    business

    layer

    refers

    to

    the

    static

    structure

    of

    an

    organisation,

    in

    terms

    of

    the

    entitiesthatmakeuptheorganisationandtheirrelationships.Twotypesofentitiesaredistinguished:x Businessactors:theactiveentities(thesubjects)thatperformbehavioursuchasbusinessprocessesor functions.Business actorsmaybe individualpersons (e.g. customersor employees),but alsogroupsofpeopleandresources thathaveapermanent(orat leastlong-term)statuswithintheor-ganisations.Typicalexamplesofthelatterareadepartmentandabusinessunit.

    x Businessobjects:thepassiveentitiesthataremanipulatedbybehavioursuchasbusinessprocessesorfunctions.Businessobjectsrepresenttheimportantconceptsinwhichthebusinessthinksaboutadomain.

    AlthoughUML,whichisbasedontheobject-orientedparadigm,doesnotmakethedistinctionbetweenactive andpassive entities, these two concepts are very common in other enterprisemodelling ap-proaches.Forexample, theRM-ODPEnterpriseLanguage(Tyndale-Biscoe,2002)distinguishes ac-torandartefactastwospecialisationsofenterpriseobject.Atthebusinesslayer,itiscommontomakethelinkbetweenactorsandbehaviourmoreflexibleby

    introducing the intermediaryconceptbusiness role.The idea is that thework thatanactorperformswithinanorganisationisalwaysbasedonacertainrolethattheactorfulfils.Thereareatleasttworea-sons.First,thesetofrolesinanorganisationcanbeexpectedtobemuchmorestablethanthespecificactorsfulfillingtheseroles,sotodescribethestructureofanorganizationrolesseemtobebettercan-didatesthanactors.Second,multipleactorscanfulfilthesamerole,andconversely,asingleactorcanfulfilmultiple roles.Roles are typically used to distinguish responsibilities, and it canbe checkedwhethertheassignmentofactorstorolessatisfiesdesirableproperties.Architectural descriptions focus onstructure,whichmeans that the interrelationships of entities

    withinanorganisationplayanimportantrole.Tomakethisexplicit,theconceptofbusinesscollabora-tionhasbeenintroduced.Acollaborationisacollectiveofroleswithinanorganisationwhichperformcollaborativebehaviour.BusinesscollaborationshavebeeninspiredbycollaborationsasdefinedintheUML (U2Partners,2002),although theUMLcollaborationsapply tocomponents in theapplicationlayer.Also,ourbusinesscollaborationconcepthasastrongresemblancetothecommunityconceptasdefined in theRM-ODPEnterpriseLanguage (Tyndale-Biscoe,2002),and to the interactionpointconcept,definedintheAMBERlanguage(Eertinketal.,1999).AswillbeexplainedinSection7.2,theserviceconceptplaysanimportantroleinlinkingmodelsin

    thedifferent layersofour framework. In the lightof this service-orientedapproach, it isuseful tohavethepossibilitytoexplicitlymodelthebusinessinterfaces,i.e.,the(logicalorphysical)locationswheretheservicesthataroleofferstotheenvironmentcanbeaccessed.Thesameservicemaybeof-feredonanumberofdifferentinterfaces:e.g.,bymail,bytelephoneorthroughtheInternet.Incontrasttoapplicationmodelling,itisuncommonincurrentbusinesslayermodellingapproachestorecognisethe business interface concept. However, the channel concept, as defined in, among others, theNEMLlanguage(Steenetal.,2002),hasastrongresemblancetoabusinessinterface.4.2 BehaviourBasedonserviceorientation,acrucialdesigndecisionforthebehaviouralpartofourmetamodelisthedistinctionbetween externalandinternalbehaviourofanorganisation.Theexternallyvisiblebe-haviourismodelledbytheconceptorganisationalservice,whichrepresentsaunitoffunctionalitythatismeaningful from thepointofviewof theenvironment.Within theorganisation, theseservicesarerealisedbybusinessprocesses,businessfunctionsorbusinessinteractions.Businessprocesses,func-tionsand interactions, in turn,mayuseother services (internal to theorganisation,butexternal toasmallerentitywithintheorganisation).Abusinessprocess/functionisaunitofinternalbehaviour,performedbyoneormoreroleswithin

    theorganisation.Abusinessactivitycouldbedefinedasabehaviourelementthathastherightgranu-laritytodeterminetheservicesandapplicationsneededtosupportit.Wecansolvethisbydefiningaspecialisation

    of

    abusiness

    process

    function,

    which

    has

    as

    aconstraint

    that

    it

    cannot

    be

    further

    decom-posed.

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    Althoughthedistinctionbetweenthetwoisnotalwayssharp,itisoftenusefultodistinguishaproc-essviewandafunctionviewonbehaviour.Bothconceptscanbeusedtogroupmoredetailedbusinessprocesses/functions,butbasedondifferentgroupingcriteria.Abusinessprocessrepresentsaflowofsmallerprocesses/functions,withoneormoreclearstartingpointsandleading tosome result(some-timesdescribedascustomertocustomer,wherecustomermayalsobeaninternalcustomer,inthecaseofsubprocesseswithinanorganisation).Abusinessfunctionoffersusefulfunctionalitythatmaybeusefulforoneormorebusinessprocesses.Itgroupsbehaviourbasedon,e.g.,requiredskills,capa-bilities, resources, (application)support,etc.Typically, thebusinessprocessesofanorganisationaredefinedbasedontheproductsandservicesthattheorganisationoffers,whilethebusinessfunctionsarethebasisfor,e.g.,theassignmentofresourcestotasksandtheapplicationsupport.Abusinessinteractionisaunitofbehavioursimilartoabusinessprocessorfunction,butitisper-

    formed inacollaborationof twoormore roleswithin theorganisation.This strongly resembles theinteractionconceptinAMBER(Eertinketal.,1999).Similartoprocessesorfunctions,theresultofabusinessinteractioncanbemadeavailabletotheenvironmentthroughanorganisationalservice.A business event is something that happens (externally) andmay influencebusinessprocesses,

    functionsor interactions.Abusinessevent ismostcommonlyused tomodelsomething that triggersbehaviour,butothertypesofeventsarealsoconceivable:e.g.,aneventthatinterruptsaprocess.ThebusinesseventconceptissimilartothetriggerconceptinAMBER(Eertinketal.,1999)andtheinitialstateandfinalstateconceptsasusedin,e.g.,UMLactivitydiagrams(U2Partners,2003).4.3 InformationTheinformationalconceptsprovideawaytolinktheoperationalsideofanorganisationtoitsbusinessgoals,theinformationthatisprocessed,andtotheproductsorservicesthatanorganisationofferstoitscustomers.Arepresentationis theperceptibleformofthe informationcarriedbyabusinessobject,suchasa

    document.Ifrelevant,representationscanbeclassifiedinvariousways,forexample intermsofme-dium(e.g.,electronic,paper,audio)orformat(e.g.,HTML,PDF,plaintext,barchart).Asinglebusi-nessobjectcanhaveanumberofdifferentrepresentations,butarepresentationalwaysbelongstoonespecificbusinessobject.Apurposeisthefunctionalityofsomeorganisationalserviceseenfromthepointofviewofanex-

    ternaluser.Itmodelstheintendedcontributionofaservicetowardstheachievingofaparticular(busi-ness)goal,orasetofgoals.Apurposeconcernsahigh-leveldescriptionofsomebasicfunctionalityintermsofbehaviourorevensomeconditionorstatesupportedorenabledbysomeorganisationalser-vice,seenstrictlyfromthepointofviewofsomeexternalactor(typically,acustomer).PurposestronglyresemblesaUMLusecase.Looselyspeaking,apurposecanbeseenasacharac-

    terisationofarequiredservice,asopposedtoanofferedservicefromtheorganisationsperspec-tive. In thisway,we have abehavioural counterpart of the required interface/offered interfaceduality for the structureaspect.Thepurposeconceptprovidesanatural linkbetween theoperationalbusinessprocesses,functionsandservices,andtheproductdomainthatwillbeaddedtoourmetamodelinalaterstage.Ameaningisthecontributionoftherepresentationofabusinessobjecttotheknowledgeorexper-

    tiseofsomeactor,givenaparticularcontext.Inotherwords,meaningrepresentstheinformativevalueofabusinessobjectforauserofsuchanobject.Itisthroughacertaininterpretationofarepresentationoftheobjectthatmeaningisbeingofferedtoacertainuserortoacertaincategoryofusers.5. ApplicationlayerconceptsFigure7givesanoverviewoftheapplicationlayerconceptsandtheirrelationships.Manyofthecon-ceptshavebeeninspiredbytheUML(includingsomeoftheUML2.0proposals),asthisisthedomi-nant language,and thedefacto standard, fordescribing softwareapplications.Wheneverapplicable,wedrawinspirationfromtheanalogywiththebusinesslayer.

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    assignedto

    accessesrealisesuses

    assignedto

    usesrealisesuses

    assignedto

    accesses

    Applicationfunction

    Applicationcollaboration

    Applicationinterface

    Applicationinteraction

    Applicationcomponent

    Dataobject

    accessesApplication

    serviceassociated

    with

    triggersFigure7.Application-layermetamodel

    Picture to be inserted for final version

    Figure8.Exampleofanapplication-layermodel.5.1 StructureThemain structural concept for theapplication layer is theapplicationcomponent.Thisconcept isused tomodelany structural entity in theapplication layer:notjust (reusable) softwarecomponentsthatcanbepartofoneormoreapplications,butalsocompletesoftwareapplications,subapplicationsorinformationsystems.ThisconceptisverysimilartotheUMLcomponent.The interrelationships of components are also an essential ingredient in application architecture.

    Therefore,wealsointroduce theconceptofapplicationcollaborationhere,definedasacollectiveofapplicationcomponentswhichperformapplicationinteractions.Theconceptisverysimilartothecol-laborationasdefinedintheUML2.0proposals(U2Partners,2002).Inthepurelystructuralsense,anapplicationinterfaceisthe(logical)locationwheretheservicesof

    acomponentcanbeaccessed.Inabroadersense(asused in,amongothers, theUMLdefinition),anapplication interface also has somebehavioural characteristics: it defines the set of operations andeventsthatareprovidedbythecomponent,orthosethatarerequiredfromtheenvironment.Thus,itisused

    to

    describe

    the

    functionality

    of

    acomponent.

    A

    distinction

    may

    be

    made

    between

    aprovided

    in-terfaceandarequiredinterface.Theapplicationinterfaceconceptcanbeusedtomodelbothapplica-

    tion-to-application interfaces, offering internal application services, and application-to businessinterfaces(oruserinterfaces),offeringexternalapplicationservices.Alsoat theapplication layer,wedistinguish thepassivecounterpartof thecomponent,whichwe

    calladataobject.Thisconceptisusedinthesamewayasdataobjects(orobjecttypes)inwell-knowndatamodellingapproaches,mostnotablytheclassconceptinUMLclassdiagrams.5.2 BehaviourBehaviourintheapplicationlayercanbedescribedinawaythatisverysimilartobusinesslayerbe-haviour.Wemakeadistinctionbetweentheexternalbehaviourofapplicationcomponentsintermsofapplicationservices,andtheinternalbehaviourofthesecomponentstorealisetheseservices.Anapplicationserviceisanexternallyvisibleunitoffunctionality,providedbyoneormorecom-ponents,exposedthroughwell-definedinterfaces,andmeaningfultotheenvironment.Theservicecon-

    ceptprovidesawaytoexplicitlydescribethefunctionalitythatcomponentssharewitheachotherandthefunctionalitythattheymakeavailabletotheenvironment.Theconceptfitswellwithinthecurrentdevelopmentsintheareaof,e.g.,webservices(Lankhorst,2002).Thetermbusinessserviceissome-timesusedforanexternalapplicationservice,i.e.,applicationfunctionalitythatisusedtodirectlysup-port theworkperformed in abusinessprocess or function, exposedby an application-to-businessinterface.Internalapplicationservicesareexposedthroughanapplication-to-applicationinterface.Anapplicationfunctiondescribes theinternalbehaviourofacomponentneededtorealiseoneor

    moreapplicationservices.Inanalogywiththebusinesslayer,aseparateapplicationflowconceptisconceivableasthecounterpartofabusinessprocess.However,forthemomentwehavedecidednottoincludethisasaseparateconceptinourmetamodel.Anapplication interaction is thebehaviourofacollaborationof twoormoreapplicationcompo-

    nents.TheUML2.0proposals(U2Partners,2002)alsoincludetheinteractionconcept.Anapplication

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    componentisexternalbehaviourfromtheperspectiveofeachoftheparticipatingcomponents,butthebehaviourisinternaltothecollaborationasawhole.5.3 InformationFor themoment,wehavenotdefinedanypurely informationalconceptsat theapplication layer,be-cause

    the

    link

    to

    objectives

    and

    products

    is

    less

    apparent

    here

    than

    it

    is

    at

    the

    business

    layer.

    However,

    it isconceivable thatapplication-layerversionsof the informationalconceptsturnouttobeusefulincertain situations.Givenourdefinitionof the businesspurposeconcept,a usecase, in theUMLsense,wouldbeanaturalcandidateforitsapplication-layercounterpart.Thecounterpartofthebusi-nessmeaningconceptwouldhavetobesubjecttoautomatedinterpretation,whichsuggestssomethinginthedirectionofoperationalsemantics.Furtherstudyisneededtocometothemostsuitablesetofinformationalconceptsattheapplicationlayer,ifany.6. TechnologylayerconceptsInthissectionweidentifytheconceptsforarchitecturaldescriptionsthatcanbeplacedinthetechnol-ogylayerofourframework.Figure9givesanoverviewoftheapplicationlayerconceptsandtheirre-lationships.ManyoftheconceptshavebeeninspiredbytheupcomingUML2.0standard(U2Partners,2003),asthisisthedominantlanguageandthedefactostandardfordescribingsoftwareapplications.Wheneverapplicable,wedrawinspirationfromtheanalogywiththebusinessandapplicationlayers.

    assigned

    to

    uses

    Communication

    path

    Infrastructure

    interface

    Infrastructure

    service

    realises

    Execution

    environmentDevice Network

    associated

    with

    realises

    assignedtoNodeArtifact

    assigned

    to

    associated

    with

    Figure9.Technology-layermetamodelPicture to be inserted for final version

    Figure10.Exampleofatechnology-layermodel.6.1 StructureThemainstructuralconceptfortheapplicationlayeristhenode.Thisconceptisusedtomodelstruc-turalentitiesinthetechnologylayer.ItisidenticaltothenodeconceptofUML2.0.Itstrictlymodelsthestructuralaspectofanapplication:itsbehaviourismodelledbyanexplicitrelationshiptothebe-haviouralconcepts.Aninfrastructure interface isthe(logical)locationwheretheinfrastructuralservicesofferedbya

    nodecanbeaccessedbyothernodesorbyapplicationcomponentsfromtheapplicationlayer.Nodescomeintwoflavours:deviceandexecutionenvironment,bothtakenfromUML2.0.Ade-

    vicemodelsaphysicalcomputationalresource,uponwhichartifactsmaybedeployedforexecution.Anexecutionenvironmentrepresentsthesoftwareenvironmentforspecific typesofcomponentsanddataobjectsthataredeployedonitintheformofartifacts.Typically,anodewillconsistofanumberofsubnodes,forexampleadevicesuchasaserverandanexecutionenvironmenttomodeltheoperat-ingsystem.Theinterrelationshipsofcomponentsinthetechnologylayeraremainlyformedbycommunication

    infrastructure. The communicationpathmodels the relationbetween two ormore nodes, throughwhich thesenodescanexchange information.Thephysical realisationofacommunicationpath isamodelledwithanetwork,i.e.,aphysicalcommunicationmediumbetweentwoormoredevices.

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    6.2 BehaviourIn the technology layer, thebehaviouralconcept thatwedeemrelevant is the infrastructure service.Modelling the internalbehaviour of infrastructure components such as routers or database serverswouldaddalevelofdetailthatisnotusefulattheenterpriselevelofabstraction.Infrastructureservicescanbeclassifiedintothreemaintypes:x

    Processingservices;

    x Datastorageandaccessservices;x Communicationservices.Theseservicescorrespondtothethreemaintypesofphysicalinfrastructure:computingdevices,stor-age,andnetworks.6.3 InformationAnartifactisaphysicalpieceofinformationthatisusedorproducedinasoftwaredevelopmentproc-ess,orbydeploymentandoperationofasystem.Itistherepresentation,intheformofe.g.afile,ofadataobjectoranapplicationcomponent,andcanbeassignedto(i.e.,deployedon)anode.TheartifactconcepthasbeentakenfromUML2.0.7. Intra-andinter-layerrelationshipsIntheprevioussectionswehavepresentedtheconceptstomodelthebusiness,application,andtech-nologylayersofanenterprise,respectively.However,oneofthemainissuesinenterprisearchitectureisbusiness-ITalignment:howcantheselayersbematched?Manylanguagesexist tomodelbusinessarchitectureson theonehand,orapplicationand technicalarchitectureson theotherhand.However,languagesthatsupportacleardescriptionoftherelationshipbetweentheselayersaremissing.7.1 Intra-layerrelationshipsIneachofthelayerspresentedthusfar,differentrelationshipsbetweenconceptshavebeenused.Table1givesanoverviewoftheserelationships.

    Table1.Intra-layerrelationshipsAccess Theaccessrelationshipmodelstheaccessofbehaviouralconceptstobusinessordata

    objects.Aggregation Theaggregationrelationshipindicatesthatanobjectgroupsanumberofotherob-

    jects.Assignment Theassignmentrelationshiplinksunitsofbehaviourwithactiveelements(e.g.roles,

    components)thatperformthem,roleswithactorsthatfulfilthem,orartifactsthataredeployedonnodes.

    Association Associationmodelsarelationshipbetweenobjectsthatisnotcoveredbyanother,morespecificrelationship.

    Composition Thecompositionrelationshipindicatesthatanobjectconsistsofanumberofotherobjects.

    Realisation Therealisationrelationshiplinksalogicalentitywithamoreconcreteentitythatre-alisesit.

    Specialisation Thespecialisationrelationshipindicatesthatanobjectisaspecialisationofanotherobject.

    Triggering Thetriggeringrelationshipdescribesthetemporalorcausalrelationsbetweenproc-esses,function,interactionsandevents.

    Use Theuserelationshipmodelstheuseofservicesbyprocesses,functionsorinterac-tionsandtheaccesstointerfacesbyroles,componentsorcollaborations.

    Aswedidfortheconceptsusedtodescribethedifferentconceptualdomains,asmuchaspossibleweadoptcorrespondingrelationshipconceptsfromexistingstandards.Forinstance,relationshipcon-ceptssuchascomposition,association,specializationaretakenfromtheUMLwhiletriggeringisusedinmostbusinessprocessmodellinglanguagessuchasARISandTestbed.

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    7.2 Inter-layerrelationships:theserviceconceptaslinkingpinGeneralisingfromtherelationshipspresentedintheprevioussection,itcanbeobservedthatthearchi-tecturallayers(business,applicationandtechnology)constitutesomesortofhierarchywithinanenter-prise.Acommonwayoflookingatanenterpriseistostartfromthebusinessprocessesandactivitiesperformed.Thesearecarriedoutbysomeactororroleintheorganisation,possiblysupportedbyoneor

    more

    business

    applications,

    or

    even

    fully

    automated.

    These

    activities

    however,

    can

    also

    be

    viewed

    as

    servicestothisbusinessprocess,renderingaspecificaddedvaluetotheprocessathand.Onemayalsoadoptabottom-upstrategy,inwhichthebusinessprocessesarejustamechanismfor

    instantiatingandcommerciallyexploiting the lower-level services to theoutsideworld. In thisview,themostvaluableassetsarethecapabilitiestoexecutethelower-levelservices,andtheprocessesaremerelyameansofexploitation.Applyingsuchaservice-orientedviewresultsinaservicehierarchyasdepicted inFigure11.This isvery similar to the layeredmodelofe.g. the ISO-OSImodel (ISO,1984).Eachlayermakestheirexternalservicesavailabletothenexthigherlayer.Theexternalservicesof

    thehigherlayermaydependonservicesinthesamearchitecturallayeroronelayerbelow.Organisa-tional services, forexample,maydependonexternalapplication services. Internal servicesareusedwithinthesamearchitecturallevel;forinstance,anapplicationcomponentmayuseservicesofferedbyanother application component. Likewise, a business process may be viewed as comprising sub-processesthatoffertheirservicestoeachotherandtothecontainingprocess.Externalorganisationalservicescouldalsobecalledcustomerservices,i.e.,servicesofferedtothe(external)customersoftheenterprise.

    External

    org.serviceInternal

    org.serviceExternal

    app.serviceInternalapp.service

    Internal

    tech.service

    External

    tech.service Technologylayer

    Applicationlayer

    Businesslayer

    customer

    Figure11.Servicearchitecture:hierarchyofservicesExternalorganisational servicescouldalsobecalled customerservices, i.e., servicesoffered to the(external) customersof the enterprise/system.Similarly, external application services are sometimescalledbusinessservices,i.e.,servicesofferedbyapplicationsbutusedbythebusiness.Figure12shows themainrelationsbetweenconcepts inthebusinesslayer,theapplicationlayer,andthetechnologylayer.Forclarityssake,wehaveomittedmostintra-layerrelations.

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    usesuses uses

    Businessrole

    Applicationservice

    BusinesslayerApplicationlayer

    uses

    Businessbehaviour

    Businessinteraction

    Businessobject

    realises

    Artifact

    Businesscollaboration

    Application

    interface

    usesuses uses

    Application

    component

    Infrastructureservice

    Application layer

    Technologylayeruses

    Application

    behaviour

    Application

    interactionData

    object

    realises

    Application

    collaboration

    Infrastructure

    interface

    Node

    ActorOrganisational

    service

    realises

    Figure12.RelationsbetweenthelayersThereisnodirectoperationallinkbetweenbusinessobjectsanddataobjects,withouttheinterventionofbehaviour(i.e.,services):dataobjectsintheapplicationlayerareonlyavailabletothebusinesslayerthroughservices thatareofferedbyapplicationcomponents.However, thereisanimportantrealisa-tionrelationship:oneormoredataobjectsintheapplicationlayerrealise(orrepresent)oneormorebusiness

    objects

    in

    the

    business

    layer.

    Wealsoseesuchrelisationrelationsbetweenontheonehandthedataobjectsandapplicationcom-

    ponentsintheapplicationlayer,andontheotherhandtheartifactsrepresentingtheminthetechnologylayer.8. ExampleToillustrateourapproach,weuseaservice-orientedenterprisearchitectureofanimaginaryinsurancecompany,ArchiSurance.Figure13givesavery simple exampleofa layeredenterprisearchitectureusingservicestorelatetheinfrastructurelayer,theapplicationlayer,thebusinessprocesslayer,andtheenvironment.The insurant and insurer roles represent the client and insurance company (ArchiSur-ance), respectively. Invocation of the claims registration serviceby the insurant starts the damageclaimingprocess.The insurant is informedwhether theclaim isaccepted,and, ifso,receivesapay-ment.

    Interaction

    between

    business

    processes

    and

    organisational

    roles

    is

    through

    business

    services.

    Thus,servicesconnecttheprocessarchitectureandtheorganisationarchitecture.Likewise,applicationservicesrelatethebusinessprocessarchitecturetotheapplicationarchitecture.Theautomatedpartofeachbusinessprocess isprovidedby an external application service.These application services arerealisedbyapplicationcomponents.Finally,thetechnologylayerconsistsofanumberofinfrastructureelements suchasamainframeandanapplication server,whichexecuteapplicationcomponentsandprovideservicestotheapplicationlayer.

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    Infrastructure

    Externalinfrastructureservices

    Applicationcomponentsandservices

    Rolesandactors

    Externalapplicationservices

    Externalbusinessservices

    Damageclaimingprocess

    Client Insurant Insurer ArchiSurance

    Registration PaymentValuationAcceptance

    Customer

    information

    service

    Claims

    payment

    service

    Claims

    administration

    service

    Risk

    assessment

    service

    Payment

    service

    Risk assessment

    Claims administration Financial applicationClaim

    information

    service

    Claim

    registration

    service

    Claim

    registration

    service

    Customer

    administration

    service

    Customer administration

    Claim

    filesservice

    zSeriesmainframeDB2

    database

    Riskassessment

    EJB

    Customerfiles

    service

    SunBladeiPlanet

    appserver

    Figure13.Exampleofaservice-orientedenterprisearchitectureFormoredetailsonthe(provisional)notationusedinthisexample,see(Buurenetal.,2003).Givenourintegratedenterprisearchitecturelanguage,asappliedintheexample,howdoesthiscon-

    tribute to thegoalswehave set in the introduction?More specifically,howdoes suchan integratedmodelhelp increatinginsight,aidingcommunicationbetweenstakeholders,andassessingtheimpactofchanges?First,astheexampleshows,ahigh-leveloverviewofanentireenterprisecanbeshowninasingle

    integratedandwell-definedmodel.Admittedly,ourexamplewasverysimple;inreality,suchamodelwouldbemuchlarger,requiringtechniquesforselectingandvisualisingtheelementsthatarerelevantforaparticularstakeholder.Second, thismodelcanbe interpretedby, forexample,bothamanager requiring the bigpicture

    andasoftwareengineerthatimplementsanapplicationcomponentandneeds toknowthecontextofthiscomponent.Thus,byusingsuchamodelasameansofcommunicating,differentstakeholderscanbetterunderstandeachother.Withineachspecificdomain,thishigh-levelmodelmayserveasastart-ingpointformoredetaileddescriptions.Third,thewell-definedsemanticsoftheconceptsandtheirrelationscanbeusedtoanalysetheim-

    pactofeventsandchanges.For instance,iftheSunBladeserverin theexamplemodel fails,wecancomputewhichapplicationscannolongerrun,whichservicescannotbeoffered,whichprocessesare

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    impacted,andfinallywhichservicescannolongerbeofferedtoclients.ThisisshownbythedarkenedconceptsinFigure14.Thus,amanagercandecidehowseveretheimpactofthehardwarefailuremightbe,andhowrobusttheinfrastructureshouldbe.

    Infrastructure

    Externalinfrastructureservices

    Applicationcomponentsandservices

    Rolesandactors

    Externalapplicationservices

    Externalbusinessservices

    Damageclaimingprocess

    Client Insurant InsurerArchiSurance

    Registration PaymentValuationAcceptance

    Customer

    information

    service

    Claims

    payment

    service

    Claims

    administration

    service

    Risk

    assessment

    service

    Payment

    service

    Risk assessment

    Claims administration Financial applicationClaim

    information

    service

    Claim

    registration

    service

    Claim

    registration

    service

    Customer

    administration

    service

    Customer administration

    Claim

    files

    service

    zSeriesmainframeDB2

    database

    Risk

    assessment

    EJB

    Customer

    files

    service

    SunBladeiPlanet

    appserver

    Figure14.Exampleofimpactanalysis;darkenedconceptsshowwhatisaffectedbyfailureoftheSunBladeserver

    9.Conclusions

    and

    future

    work

    In thispaperwehaveoutlineda language fordescribing integratedenterprisearchitectures.This

    languagesaimstobringthemanyseparatearchitecturaldescriptionsforspecificarchitecturaldomainscloser together,asatpresentnoarchitectural languageexistsfordescribingthearchitectureofanen-terpriseasawhole.Sinceseparatelanguagesandtheircorrespondingapproachesaredeeplyembeddedinorganisations,itisnotrecommendabletodevelopanentirelynewlanguage.Therefore,ournewlan-guageaimstoembraceandextendsuccessfulandwidelyadoptedlanguagessuchastheUML.Inpar-ticular,inthispaperweaddressthefollowingquestions.First,atwhichlevelofspecificityshouldconceptsbedescribed,andmoregenerally,whatisthere-

    lationbetweentheintegratedlanguageandexistingdetailedlanguages?Theconceptsofourlanguageforenterprisearchitecturedescriptionholdthemiddlebetweenthedetailedconceptsthatareusedformodelling individual domains, e.g., theUML formodelling software, and very general architectureconceptsthatviewsystemsmerelyasentitiesandtheirinter-relations.Thelanguageformsabasisforbridgingtheheterogeneityofexistinglanguages.Currentworkintheprojectaimatdevelopingatool

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    integrationenvironmentinwhichmodelsoriginatingfromvarioustoolscanbelinked.Thisstimulatespossiblereuseinaformthatisstillrecognisablefortheoriginaldesigner.Second,whichdomainsshouldbe identified in the language?Concepts inour languagecurrently

    cover thebusiness,application,and technology layersofanenterprise.Moreover, foreach layerwedistinguishtheinformation,behaviourandstructureaspects.Theinformation,product,process,organi-sation,data,applicationandtechnicalinfrastructuredomainareprojectedintothisframework.Third, foreachdomain,whichconceptsshouldbe included in the language?Foreach layer,con-

    ceptsandrelationsformodellingtheinformation,behaviour,andstructureaspectsaredefined.Atthebusiness layerwedistinguishthestructuralconceptsbusinessactorsandobjects,rolesandcollabora-tions,thebehaviouralconceptsorganisationalservice,businessprocess,functionsandinteractionsandevents,and the informationalconceptsrepresentation,purposeandmeaning.Attheapplication layer,wedistinguishthestructuralconceptsapplicationcomponent,collaboration,interface,anddataobject,andthebehaviouralconceptsofapplicationservice,functionandinteraction.Atthetechnologylayer,wedistinguishtheFourth,howtodescribetherelationsbetweenthedomains?Usageofservicesofferedbyonelayer

    toanotherplaysanimportantroleinrelatingthebehaviouraspectsofthelayers.Thestructuralaspectsof thelayersare linked through the interfaceconcept,and theinformationaspects throughrealisationrelations.Looking at themetamodels for the different layers, it is apparent that they havemany things incommon.Theyusesimilarconceptstomodelthethreeaspectsfromourframework,beitatdifferent

    levelsofdetail.Itisusefultorecognisethiscommonbasisofthelayer-specificmetamodels.Thissim-plifies the formalisationof themetamodels,and the sameor similaranalysisandvisualisation tech-niquescanbedevelopedapplicabletobothlayers.Bymeansofasimpleexamplewehavedemonstratedthatourconceptscanbeusedtomakeaco-

    herentdescription,coveringallaspectsand layerswithinanenterprise.Wehave illustrated thatsuchintegratedmodels arevery useful in creating insight, facilitating the communicationbetween stake-holders,andassessingtheimpactofeventsandchanges.However,eventhislimitedexampledemon-stratesthatthecomplexityoftheintegratedmodelsneedstobeaddressed.Thedevelopmentofviewsthat selectandvisualise relevantelements from thesemodels for specific stakeholdershelps to fullyexploitthemodels.Theworkdescribedinthispaperispartofanongoingprojectforthedevelopmentofconceptsand

    techniquesforsupportingenterprisearchitects.Herewefocussedonthecoreconceptsandrelationsofanenterprisearchitecturelanguage.Furtherworkwillinvolve,amongotherthings:x Furtherspecificationofthedetailedrelationsbetweenconcepts,aspectsandlayers;x Furtherspecificationofconcepts,forexample,bymeansofattributes;x Extensionofthemetamodeltotheproductdomain;x Formalisationofthemetamodeltoallowforanalysisandautomatedvisualisation;x Identificationofrelevantviewpointsandrelatedvisualisations;x Integrationwithothertoolsupportenvironments;x Furtherpracticalvalidationofthemetamodel.Acknowledgments

    ThispaperresultsfromtheArchiMateproject(http://archimate.telin.nl),aresearchinitiativethataimstoprovideconceptsandtechniquestosupportenterprisearchitectsinthevisualisation,communicationandanalysisofintegratedarchitectures.TheArchiMateconsortiumconsistsofABNAMRO,StichtingPensioenfondsABP, theDutchTaxandCustomsAdministration,Ordina,Telematica Instituut,Cen-trumvoorWiskundeenInformatica,KatholiekeUniversiteitNijmegen,andtheLeidenInstituteofAd-vancedComputerScience.References

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