conduct and competence committee hearing 20-27 march 2017 ... · 3/27/2017 · facts found proved...
TRANSCRIPT
1
Conduct and Competence Committee Hearing
20-27 March 2017 NMC, 2 Stratford Place, Montfichet Rd, London E20 1EJ
Name of Registrant Nurse: David Andrew Dalton
NMC PIN: 05F0847E
Part(s) of the register: Registered Nurse – Sub Part 1
Adult Nurse, September 2005
Area of Registered Address: Wiltshire
Type of Case: Misconduct
Panel Members: Alexander Coleman (Chair – Lay member)
Jacqueline Nicholson (Registrant member)
Richardo Childs (Lay member)
Legal Assessor: Nigel Pascoe QC (20- 23 March 2017)
Richard Ferry Swainson (24 March 2017
only)
James Holdsworth (27 March 2017 only)
Panel Secretary: Anita Abell
Mr Dalton: Present and represented by Chris Geering,
Counsel instructed by the Royal College of
Nursing
Nursing and Midwifery Council: Represented by Simon Walters, Counsel,
instructed by NMC Regulatory Legal Team
2
Facts found proved by admission: Charges 2)i, 2)ii, 3)i, 3)ii, 3)iii, 3)iv
Facts found proved: Charge 1
Facts found not proved: Charges 4, 5)i, 5)ii, 5)iii, 6
Fitness to practise: Impaired
Sanction: Caution order for two years
Application under Rule 19 for part of the hearing to be held in private
Mr Geering stated that he may wish to refer to health matters and applied for those
parts of the hearing which relate to you to be held in private.
Mr Walters did not object to this application.
The panel heard and accepted the advice of the legal assessor.
The panel reminded itself of Rule 19 which was:
Hearings…may be held, wholly or partly, in private if the Committee is
satisfied⎯
3
(a) having given the parties, and any third party from whom the Committee
considers it appropriate to hear, an opportunity to make representations;
and
(b) having obtained the advice of the legal assessor,
that this is justified (and outweighs any prejudice) by the interests of any party
or of any third party (including a complainant, witness or patient) or by the
public interest.
The panel agreed to hear those parts of the hearing that refer to your health in
private, but that all other parts of the hearing will be held in public.
Application in respect of charge 6
Charge 6 read as follows:
6. Your conduct in respect of one or more of your actions as described in charge 4
and/or 5 above was dishonest.
Mr Geering informed the panel of the background to the case.
On 7 January 2016 a panel of the Conduct and Competence Committee of the NMC
and you agreed a Consensual Panel Disposal. You accepted the charges drafted by
the NMC in relation to the incident and a two year caution was agreed as the
appropriate sanction.
The Professional Standards Authority for Health and Social Care (PSA) appealed
that decision on the grounds that it was the product of a serious procedural
irregularity. A number of individual grounds were formulated to support that general
4
proposition but, in short, the PSA contention was that you had been significantly
“undercharged” and the charges did not reflect the extent of your misconduct.
On 29 July 2016 the appeal was allowed save for one ground which is not relevant to
the panel’s consideration. The decision of the Conduct and Competence Committee
was quashed and the matter remitted back to the NMC for further consideration.
The order handed down by Mr Justice Wyn Williams stated at paragraph 4 “The
fresh set of charges shall include allegations of dishonesty in respect of the matters
identified by the [PSA]in its submission headed “Matters relied upon in respect of
ground 1(c)”.
Ground 1 (c) reads as follows:
1. The decision of the Conduct and Competence Committee …arose from a serious
procedural irregularity, in that the [NMC] failed to
(c) allege that, on being confronted with the error …[you] acted dishonestly in
claiming that:-
(i) the error in the rate at which midazolam was administered to Patient A was
discovered when [you] checked upon her, when other members of the nursing staff
on the ward had drawn it to his attention;
(ii) prior to the time at which [you] replaced the midazolam infusion for the
second time on 10 March 2014 only 5-6mg of the midazolam infusion had been
administered to Patient A, when the full dose for 24 hours (30mg) had been
administered;
(iii) when [you] handed over at the end of shift on 10 March 2014 [you]
explained what had happened, when [you] had not done so (the nurse assuming
responsibility for the ward was told about the overdose by another member of the
nursing staff);….
5
Mr Geering submitted that that in drafting the new charges the NMC had gone
beyond the directions specified in the court order in relation to charge 6 insofar as it
refers to charge 4. In particular he referred the panel to paragraph 19 of the
Judgment which states that “if an allegation of dishonesty is to be made… it should
be pleaded”. Mr Geering stated that the allegation contained in charge 6 in relation
to charge 4 had not been pleaded by the PSA.
Mr Walters informed the panel that the PSA submitted as ground 1(b) that
1. The decision of the Conduct and Competence Committee …arose from a serious
procedural irregularity, in that the [NMC] failed to
(b) allege that [you] (i) acted or failed to act in the respects described…: and/or (ii)
failed to make an accurate record of the infusion of midazolam …in order to mislead
[your] employer and/or to protect [your] own interests”.
He submitted that the wording of this ground and of the word “mislead” in particular
should be given its plain meaning, that is, to cause someone to have a wrong idea or
impression. Mr Walters submitted that it was the NMC case that you deliberately
mislead your colleagues and that your behaviour in doing so was dishonest. He
submitted that if the NMC did not make this allegation it would fall foul of
undercharging for a second time.
The panel heard and accepted the advice of the legal assessor. He advised that it
was for the panel to decide if charge 6 in relation to charge 4 went beyond the
directions given in the High Court directions. Whilst the High Court has instructed
the NMC to revisit the charges, the NMC must do so within any limitations specified
by the High Court. This was a matter for the panel to interpret the directions of the
High Court.
6
When interpreting the directions of the High Court the panel looked carefully at the
wording of the Order, and in particular at paragraph 4. In addition, the panel took into
account that the specific issue of dishonesty in relation to paragraph 1(b) had not
been pleaded at the appeal hearing by the PSA. Paragraph 4 of the Judge’s Order is
clear and explicit in that it states that dishonesty should be alleged in relation to the
charges specified in paragraph 1(c) above. By contrast, there is no such direction in
relation paragraph 1(b) given by the Judge.
The panel conclusion in this regard is supported in the panel’s view by the Judge
stating at paragraph 19 “In my judgment it is well established, too, that if an
allegation of dishonesty is to be made against a registrant it should be pleaded,
specifically, as an allegation of misconduct…”.
The panel therefore concluded that it should amend charge 6 by deleting any
reference in it to charge 4.
The charges (as amended): That you, whilst employed by the University Hospital Southampton NHS Foundation
Trust as a band 6 charge nurse, on 10 March 2014:
1. At approximately 12:40pm, commenced an infusion of Midazolam to Patient A at
an incorrect infusion rate, resulting in Patient A receiving a 24 hour dose of
Midazolam within around an hour;
2. At approximately 14:00hrs, commenced a second infusion of midazolam to
Patient A:
i) When you knew that Patient A had already received an overdose of
Midazolam;
ii) When you had no prescription or medical authorisation to do so;
7
3. Further, you failed, in relation to the incidents described in charges 1 and/or 2, to
i) Complete an incident report in relation to your actions, until after you were
prompted to do so, and until on or around 8 April 2014;
ii) Make an accurate record of the doses of Midazolam given to Patient A;
iii) Escalate either or both of the incidents to a more senior nurse and/or a doctor;
iv) Conduct observations on Patient A following either or both of the incidents;
4. By some or all of the conduct described in charges 2 and/or 3 you sought to
conceal your errors.
5. During the investigatory meeting you sought to mislead the Trust and/or minimise
the seriousness of your actions in that you stated that:
(i) Only 5-6 mg of the midazolam had been administered, when you knew
this was not the case;
(ii) You had discovered the error in the infusion rate by checking on
Patient A when you knew this was not true;
(iii) You had reported the incident when you handed over at the end of the
shift, when you knew you had not done so.
6. Your conduct in respect of one or more of your actions as described in charge 5
above was dishonest.
And in light of the above, your fitness to practise is impaired by reason of your
misconduct.
8
Application of no case to answer in relation to charge 5(iii)
Mr Geering submitted that the application was made under both limbs of the
Galbraith test that there was insufficient evidence relating to charge 5(iii).
The panel reminded itself of the test specified in R v Galbraith [1981] 1 W.L.R. 1039:
(1) If there is no evidence that the crime alleged has been committed by the
defendant, there is no difficulty. The judge will of course stop the case.
(2) The difficulty arises where there is some evidence but it is of a tenuous character,
for example because of inherent weakness or vagueness or because it is
inconsistent with other evidence.
(a) Where the judge comes to the conclusion that the prosecution evidence, taken at
its highest, is such that a jury properly directed could not properly convict upon it, it is
his duty, upon a submission being made, to stop the case.
(b) Where however the prosecution evidence is such that its strength or weakness
depends on the view to be taken of a witness's reliability, or other matters which are
generally speaking within the province of the jury and where on one possible view of
the facts there is evidence upon which a jury could properly come to the conclusion
that the defendant is guilty, then the judge should allow the matter to be tried by the
jury. It follows that we think the second of the two schools of thought is to be
preferred. There will of course, as always in this branch of the law, be borderline
cases. They can safely be left to the discretion of the judge.
9
Mr Geering stated that the evidence was not clear as to who was the nurse in charge
and consequently to whom you should have handed over to at the end of your shift.
Ms 2 denied being the nurse in charge of the shift and Ms 3 who came on duty at the
start of the night shift could not remember who was the nurse in charge. Mr Geering
stated that the charge did not specify to whom you should hand over, but that there
was evidence from Ms 1 and Ms 2 that you informed both of them of the situation
before the end of your shift. He drew the panel’s attention to the investigatory
interview and in particular your response to the question about handover when you
stated that you “cannot remember what information you handed over at the end of
[your] shift to Ms 2 but is sure that [he]handed over”.
Mr Geering submitted that there was no evidence that you tried to mislead or
minimise the seriousness of your actions in relation to handover at the investigatory
meeting. He submitted that the charge should be dismissed, there being no case to
answer.
Mr Walters accepted that the evidence was unclear as to who was the nurse in
charge from 15.30 until the start of the night shift. He submitted, however, that there
was sufficient evidence for the charge to go forward. Both Ms 1 and Ms 2 told the
panel that they were aware of the situation and your evidence to the investigatory
meeting was that you did give a handover.
Mr Walters submitted that whether that handover was a full handover and whether
the information you provided at the investigatory meeting was misleading or sought
to minimise the situation was a matter for the panel to consider at a later stage.
The panel heard and accepted the advice of the legal assessor.
10
The panel considered all the evidence presented to it, both oral and documentary.
The panel concluded that there was evidence relating to handover from three of the
live witnesses and in the documentation before it.
The panel next considered whether that evidence was inherently weak, vague or
inconsistent with other evidence. The panel concluded that whilst the evidence was
equivocal as to who was the nurse in charge, it was not so weak or so vague that the
charge should be dismissed. In particular, the documentary evidence relating to the
investigatory meeting indicates that you considered you had given a handover.
The panel therefore concluded that there is sufficient evidence that it could find the
facts proved and that the case should proceed with this charge.
Background
On 10 March 2014 you were employed as a Band 6 charge nurse on ward F11 (the
ward) at Southampton General Hospital (the hospital), part of the University Hospital
Southampton NHS Foundation Trust (the Trust).
Ward F11 was a completely new ward, with new staff and new equipment, which
opened a few days earlier. It catered for elderly patients, including some suffering
from dementia and some requiring end of life palliative care. Amongst the staff there
were five or six nurses recently arrived from Portugal who had not been signed off as
competent in IV administration. The ward had ten single private rooms and two bays
housing three and four beds respectively.
11
Patient A was terminally ill, suffering from seizures and had been admitted for end of
life palliative care. She was unconscious. At about 12.30 on 10 March 2014 you
administered a prescribed dose of Midazolam to Patient A to reduce the incidence of
seizures. The drug was to be administered via a subcutaneous route via an infusion
pump. The prescription was for 30mg of the drug to be infused over the period of 24
hours. The infusion was being undertaken with a syringe operated by a pump. You
were assisted in this process by a relatively inexperienced band 5 nurse, Ms 1. For
example, Ms 1had not undertaken the Trust training in the administration of
medication via this route. It is alleged that you commenced the infusion at an
incorrect infusion rate which resulted in Patient A receiving a 24-hour dose of
Midazolam in around a one-hour period.
During the course of the afternoon between 13.30 and 15.00 you replaced the initial
infusion syringe with another syringe of Midazolam. Two of your colleagues, Ms 1
who had assisted you earlier, and Ms 2, a senior band 5 nurse, also working on the
ward that afternoon, were aware of this.
It is alleged that when you replaced the initial infusion you did so in the knowledge
that Patient A had already received an overdose of Midazolam and that you had no
prescription or medical authorisation for your actions. It is alleged that you did not
complete an incident report in relation to your actions, until after you were prompted
to do so, until on or around 8 April 2014. It is further alleged that you did not make
an accurate record of the doses of Midazolam given to Patient A; you did not
escalate either or both of the incidents to a more senior nurse and/or a doctor; and
you did not conduct observations on Patient A following either or both of the
incidents. Finally it is alleged that you sought to conceal your errors.
You finished your shift at 15.30 and left the ward.
12
Ms 2, who was working a long day shift finishing at 20.00, was sufficiently concerned
about the seriousness of the drug error in relation to Patient A that she reported the
matter to the night sister, Ms 3, when she came on duty at 19.30. Ms 3 reported the
matter to the hospital night team who sent a doctor to attend Patient A. She also
reviewed Patient A and recorded this in Patient A’s notes at 23.30.
Ms 3 escalated the matter to Ms 4, a band 7 senior sister on the ward, on 13 March
2014.
Ms 4 spoke to you about the matter on 18 March 2014 which was the first shift you
had worked together since the incident. She asked you to complete an incident
report, and made a record of her discussion with you. She reminded you that the
incident report was still outstanding on 27 March 2014. You replied that you were
awaiting the patient notes to help jog your memory. Ms 4 made a further request for
the incident report on 3 April 2014 and you stated that you were waiting to receive
advice from your union representative. You submitted an incident log on 8 April
2014.
Ms 4 met with you again on 9 April 2014 and made a note of that meeting. Ms 4 was
concerned that you had not completed a full statement about the incident. She
escalated the matter to a matron. You produced a reflective statement on 16 April
2014.
The matter was investigated by Ms 5, a matron at the hospital. The matter was
referred to an investigation hearing. It is alleged that during the investigatory
meeting you sought to mislead the Trust and/or minimise the seriousness of your
actions in that you stated that only 5-6 mg of the midazolam had been administered,
when you knew this was not the case. It is further alleged that during the same
meeting you sought to mislead the Trust and/or minimise the seriousness of your
13
actions by stating that that you had discovered the error in the infusion rate by
checking on Patient A when you knew this was not true and that you had reported
the incident when you handed over at the end of the shift, when you knew you had
not done so. It is also alleged that your actions in this respect were dishonest.
You were dismissed and you appealed the dismissal. At an appeal hearing on 21
November 2014 you were reinstated as a band 5 nurse working elsewhere in the
hospital.
Determination on facts At the start of the hearing you admitted charges 2)i, 2)ii, 3)i, 3)ii, 3)iii, 3)iv. The panel therefore found charges 2)i, 2)ii, 3)i, 3)ii, 3)iii, 3)iv proved by
admission.
The outstanding charges
The panel heard evidence from, and read the exhibits of the following witness:
• Ms 1, junior band 5 nurse on F11 who assisted you in the first infusion of
Midazolam
• Ms 2, senior band 5 nurse also working on the afternoon of 10 March 2014
• Ms 3, night sister working on 10 March 2014
• Ms 4, band 7 senior sister on F11
• Ms 5, matron at the hospital who conducted an investigation into the incident
The NMC exhibits bundle before the panel contained statements made to the Trust
by the witnesses and notes of the investigation meetings held with them, notes of
14
discussions between yourself and Ms 4, email exchanges, a completed incident log,
two reflective pieces written by you and notes of your investigation interview, clinical
documents relating to Patient A and the work roster for the ward for the week
beginning 10 March 2014.
The panel found Ms 1 to be a credible witness but her evidence was, at times,
confused and the panel concluded that at times it was unreliable. The record of
events of 24 March had not been written up until 24 April 2014. Due to the lapse of
time there were some details she could not remember.
The panel found Ms 2 to be reliable and confident. Although there were some
lapses in her memory, there were other things that she could recall clearly, but her
account conflicted with important aspects with that of Ms 1.
The panel found Ms 3 to give a reliable account of what had been told to her by Ms 2
when she reported the matter.
The panel found Ms 4 to be credible but at times she strayed into opinion rather than
facts when giving evidence. The panel considered her reliability as a witness was
diluted by some forthright opinions she expressed, in particular as regards the issue
of dishonesty.
The panel found Ms 5 to be credible. Her evidence was, however, somewhat distant
from the initial incident.
You also gave evidence to the panel. Until this incident you were an exemplary
nurse with a good record. This position was your first management role and this was
one of your first shifts in charge on ward F11. Your evidence was that you were
15
overwhelmed by the pressures of that role on that particular day and you had an
incomplete memory of what happened. The panel found that you were nervous, but
credible and for the most part reliable.
The panel also had a number of professional references submitted by you in the
course of the hearing, the authors of whom were aware of these allegations. All
authors spoke of your excellent abilities as a nurse and your impeccable character
and honesty. The panel, however, at this stage disregarded the reference from your
personal friend.
There was also a character witness, Ms 6, who gave evidence at the hearing and
spoke with over 30 years experience in the NHS. She is your current line manager
with Nuffield Healthcare. She told the panel that you were an excellent nurse,
responsible for introducing a number of initiatives in your current employment. She
told the panel that management was an area of weakness for you. Together with
your current employer a number of relevant training course have been identified
which you will be attending. She spoke highly of your honesty and integrity.
When considering the charges, the panel took into account the submissions of Mr
Walker and of Mr Geering, all of the evidence before it, both documentary and oral,
including your evidence.
The panel heard and accepted the advice of the legal assessor.
The burden of proof rests upon the NMC and you do not have to prove or disprove
anything. The standard of proof is the civil standard, namely the balance of
probabilities. This means that, for a fact to be found proved, the NMC must satisfy
the panel that what is alleged to have happened is more likely than not to have
16
occurred. In determining the facts, the panel is entitled to draw common-sense
inferences but not to speculate.
The panel then considered the outstanding charges against you which were:
That you, whilst employed by the University Hospital Southampton NHS
Foundation Trust as a band 6 charge nurse, on 10 March 2014:
1. At approximately 12:40pm, commenced an infusion of Midazolam to
Patient A at an incorrect infusion rate, resulting in Patient A receiving a 24 hour dose of Midazolam within around an hour;
Ms 1 and you prepared the prescribed dose and administered a 24-hour Midazolam
infusion of 30mg at approximately 12.40. That is not disputed.
Ms 1’s evidence was that she heard the bleeper attached to the infusion pump bleep
about an hour later. She went into the room and saw that the pump screen said “end
of infusion” and the syringe was empty. She found you and told you the pump was
empty. She said your initial reaction was that it could not be empty but you would
have a look. Later you informed her that the syringe was empty and you had
administered another one and written it up in the notes.
Ms 2’s evidence was that she was working in one of the side rooms when she heard
a bleep from Patient A’s room. She checked the pump and saw that there was
nothing in the syringe. She told you that it was empty and you said it could not be.
She later spoke to you and you told her that you had sorted it out and that the pump
had been set at the wrong rate. Ms 2 told the panel that as the shift progressed she
was uneasy about this potential drug error and reported it to the night sister, Ms 3,
when she came on duty.
17
Your evidence to the panel was that whilst you could not remember all the details of
the day you recollect you went back to check the pump after about 30 minutes, as
was your usual practice with IV administration, and you saw that the infusion rate
was set wrongly. You therefore disconnected the syringe. You decided that it would
be safer to disconnect the syringe and start with a new dose of medication set at the
correct rate rather than attempting to correct the existing syringe rate. You stated
that about 5-6mg of Midazolam had been infused at that time.
You told the panel that you administered a new syringe of 30mg of Midazolam and
wrote this up in Patient A’s notes. The panel has seen the entry which reads
“Midazolam infusion changed at 14.30”.
While the evidence of Ms 1 and Ms 2 is conflicting in parts, both agree that the
syringe was empty. In consequence, the panel concluded on the balance of
probabilities that the syringe was empty when you replaced it and therefore Patient A
did receive a 24-hour dose over a shorter period than prescribed. Having listened to
your evidence with care, the panel noted your different account about whether the
syringe was empty but concluded that your memory and perception on this was
deficient, rather than that you were being untruthful.
While the panel note that there are some inconsistencies as regards timings, the
panel concluded that on the balance of probabilities Patient A received a 24-hour
dose of Midazolam “within around an hour”. The panel consider that the gravamen
of this charge relates to the patient receiving a significant dose of medication in a
much shorter time than was prescribed.
The panel therefore finds this charge proved.
18
4. By some or all of the conduct described in charges 2 and/or 3 you sought to
conceal your errors.
Your evidence to the panel was that you were inexperienced in management, that
this post was your first management role and you were out of your depth. It was
your first day on the ward. Your previous work had been on cardiology wards where
you would work with only one or two patients whereas here whilst you had three of
your own patients you would also have to focus on ward management tasks. You
also had a number of very new nurses from Portugal, who had a range of training to
undertake meaning that that there were certain procedures that they could not
undertake. Against this background, you accept that you did not follow the
established procedures for dealing with a drug administration error. You denied,
however, that this was an attempt to conceal the error.
The panel took into account that you made an entry in the patient notes, albeit a
rather brief note, relating to your actions. The evidence of Ms 1 and Ms 2 is that you
spoke to both of them about what you did to rectify the incident in an open and
matter of fact manner.
Further, the panel accept that you were waiting for input from your Royal College of
Nursing representative.
The panel concluded that making an entry about the drug error in the patient’s notes,
and informing two other colleagues of what you had done, was not the behaviour of
a person trying to conceal his actions.
The panel therefore finds this charge not proved.
19
5. During the investigatory meeting you sought to mislead the Trust and/or
minimise the seriousness of your actions in that you stated that:
(i) Only 5-6 mg of the midazolam had been administered, when you knew this was not the case;
The panel considered that the words “you sought to” in the head of the charge meant
that in order to prove any of the limbs of this charge it is necessary to show that
there was a deliberate intention on your part to mislead or minimise at the
investigatory meeting.
The panel has already found that the pump was empty and that a 24-hour dose was
administered to Patient A over a shorter period than prescribed. The evidence from
Ms 4 was that when she first spoke to you on 18 March 2014 you did not appear to
realise the significance of your error. She then gave further evidence, relating to the
time it took to get you to complete the incident report and to provide a statement,
which she considered was indicative of you not appreciating the seriousness of your
actions.
You told the panel that you were out of your depth on your first day as a manager
and found it very stressful. As a result you could not recall all the details of the day.
When questioned by Ms 4, you said that you could not recall much of the day and in
order to complete the incident report you required the patient’s notes. It took you
some time, with the aid of the patient notes, to piece together your actions on that
day which is why there had been a delay in submitting documentation. You still
believe that only 5-6mg of midazolam had been administered when you removed the
pump. Having seen and heard from you at length, and taking into account all the
evidence, the panel was not satisfied that you intended to mislead the Trust or
minimise your actions.
The panel note that in informal discussions with Ms 4 on 18 March 2014 it is
recorded “David is unable to say with clarity what the details of the incident were”. In
addition, at the investigatory interview on 20 August 2014 it is recorded that you
20
stated that after you realised too much Midazolam had gone through your mind was
blank.
The evidence of Ms 6, your current line manager, supports your evidence that one
weak area in your practice is managing a team. She told the panel how this had
been recognised by you both and will be addressed by training in your present role.
The panel considered most carefully your motivation at the investigatory interview.
The evidence of Ms 5, who conducted the investigatory interview, was that you were
nervous. She described your demeanour and attitude as open and forthcoming,
within the extent of your recollection.
The panel also scrutinised your answers under cross-examination and your
demeanour when giving evidence. The panel took into account your previous good
character, which is supported by positive references from clinicians and line
managers, (Exhibit 7).
Further the panel accepts that, at that time, you felt overwhelmed and did not have
the skills/training to be an effective manager. The panel accepts that you felt out of
your depth on your first day in a managerial role in an unfamiliar setting, and that this
effected your recall of the event. The panel concluded that there was no deliberate
intention to mislead or minimise your actions during the investigatory interview, and
that you were recording events to the best of your recollection. In the panel’s opinion
this is supported by the conversation recounted by Ms 2 where she accepted that
you were not seeking to pressurise her but were endeavouring to piece together the
events in question and that “the conversation was professional and normal”.
21
In addition, the panel accepted the evidence of Ms 4 that, at the time, you did not
appreciate the seriousness of the drug error. In consequence, the panel considered
that you lacked the intention to minimise.
The panel therefore finds this charge not proved.
(ii) You had discovered the error in the infusion rate by checking on
Patient A when you knew this was not true;
In relation to allegation 1 the panel has already found as a matter of fact that the
syringe was discovered by either Ms 1 or Ms 2 and that your memory and perception
in this regard was deficient. The panel was therefore satisfied that at the time of the
investigatory meeting you were recalling events to the best of your memory, even if,
as it turns out, your memory was inaccurate. Accordingly the panel was not satisfied
that, at the time of making that statement in the investigatory interview, you knew it
was not true. It follows therefore that this charge is not made out.
The panel therefore finds this charge not proved.
(iii) You had reported the incident when you handed over at the end of
the shift, when you knew you had not done so.
The evidence as to who you should have handed over is unclear. Ms 2 stated that
she was not the nurse in charge when you left at the end of your shift. She states it
was another nurse who came on duty at the time your shift finished. However, you
told the panel that Ms 2 was the nurse in charge and that you had informed her of
the situation. Further, you had also informed Ms 1, who would be taking care of the
patient for the rest of her shift, of the situation.
You also informed the panel that there are more formal and informal methods of
handing over ranging from group handover to a handover at the end of the bed. You
22
maintained that the information you handed over to Ms 1 and Ms 2 was sufficient for
a handover.
The panel concluded that the evidence relating to exactly what you should have
handed over and to whom was inconclusive. In addition, the panel accept that the
ward had just opened and as a consequence working patterns had not been
established. In addition, the panel took into account that Ms 2 accepts that she did
have two conversations with you concerning this patient which could have been
considered by you as a handover.
Further, for the reasons given in the last paragraph of 5(i) the panel concluded that
there is no evidence of intention on your behalf to mislead or minimise your actions
in relation to reporting the incident during handover.
The panel therefore finds this charge not proved.
6. Your conduct in respect of one or more of your actions as described in charge 5 above was dishonest.
As this charge relates to charge 5 which has been found not proved, it follows that
this charge is also not proved.
The panel therefore finds this charge not proved.
23
Determination on misconduct and impairment
The panel went on to consider, on the basis of the facts found proved, whether your
fitness to practise is impaired under Rule 24 (12) of the Nursing and Midwifery
Council Fitness to Practise Rules 2004.
The panel has taken account of all the evidence before it, and the submissions made
at this stage by Mr Walters and Mr Geering. Mr Geering indicated that you accepted
that you were currently impaired, but he acknowledged that this was a judgement for
the panel. You gave evidence again to the panel at this stage of the hearing. You
are currently employed as a senior cardiology nurse for a Nuffield hospital. You
gave some examples of stressful situations and adverse events which have arisen at
work since this incident in March 2014 and how you had coped with them. You told
the panel of your shame of your omissions on the day in question. You fully accepted
that your actions on that shift brought the nursing profession into disrepute and
would diminish the public’s trust and confidence in nurses generally.
It heard and accepted the advice of the legal assessor.
The panel approached its deliberations as a two stage process. It considered firstly
whether as a matter of judgement, there has been misconduct, and secondly, if so,
whether, in the light of all the material before it, your fitness to practise is currently
impaired.
24
Determination on misconduct
The panel first considered whether the facts proved amount to misconduct. It bore in
mind the case of Roylance v General Medical Council (No 2) [2000] 1 A.C. 311,
where misconduct was defined by Lord Clyde as;
…a word of general effect, involving some act or omission which falls short of
what would be proper in the circumstances. The standard of propriety may
often be found by reference to the rules and standards ordinarily required to
be followed by a [medical] practitioner in the particular circumstances.
The panel also had regard to the Nursing and Midwifery Council publication, The
Code: standards of conduct, performance and ethics for nurses and midwives, 2008
(the Code). It concluded that you had breached the following provisions of the Code:
The people in your care must be able to trust you with their health and wellbeing.
To justify that trust, you must:
• work with others to protect and promote the health and wellbeing of those in
your care, their families and carers, and the wider community
• provide a high standard of practice and care at all times
As a professional, you are personally accountable for actions and omissions in your
practice, and must always be able to justify your decisions.
21 You must keep your colleagues informed when you are sharing the care of
others
26 You must consult and take advice from colleagues when appropriate
25
35 You must deliver care based on the best available evidence or best practice
43 You must complete records as soon as possible after an event has occurred.
61 You must uphold the reputation of your profession at all times.
The panel considered that whilst the medication error in itself was serious, your
actions following the discovery of that error compounded the original error. You did
not recognise on that shift the seriousness of this situation. You did not take the
appropriate action of escalating the matter. Instead, you acted outside the scope of
your practice by administering a second unprescribed dose of medication to the
patient. Further, you did not undertake observations on the patient who had
received a significant amount of medication over a short period. Finally, you did not
give priority to the request to complete an incident form by your line manager.
For the reasons cited above, the panel concluded your actions in relation to Patient
A fell significantly below what would be expected of a registered nurse in the
circumstances and as such were sufficiently serious to amount to misconduct.
Determination on impairment
Having found that your behaviour amounted to misconduct, the panel went on to
consider whether your fitness to practise is currently impaired by reason of that
misconduct.
The panel was mindful that a registrant’s impairment should be judged by reference
to their suitability to remain on the register without restriction.
26
In deciding this matter the panel has exercised its independent professional
judgement.
The panel considered the case of CHRE v NMC and Grant [2011] EWHC 97 and
took into account the guidance provided by Dame Janet Smith and approved by Cox
J. When deciding whether fitness to practise is impaired, it should be aware of the
need to protect the public and the need to declare and uphold proper standards of
conduct and behaviour so as to maintain public confidence in the profession.
The panel reminded itself of the guidance formulated by Dame Janet Smith in her
Fifth Shipman Report, as cited in Grant, regarding the proper approach to be taken
when considering impairment:
a) Whether the registrant has in the past acted and/or is liable in the future to
act so as to put a patient or patients at unwarranted risk of harm;
b) Whether the registrant has in the past brought and/or is liable in the future
to bring the profession into disrepute;
c) Whether the registrant has in the past breached and/or is liable in the
future to breach one of the fundamental tenets of the profession.
d) Whether the registrant has in the past acted dishonestly and/or is liable to act
dishonestly in the future.”
The panel concluded that in the past your behaviour had engaged all the limbs
specified in (a) to (c) above.
The panel concluded that you had, in the past, put Patient A at unwarranted risk of
harm, initially by administering the medication over a short period instead of 24
hours, and later by not escalating the matter, administering a second dose without
consultation or authorisation and failing to take observations of the patient.
27
The panel concluded that your behaviour by disregarding the correct protocols
following an error had brought the profession into disrepute. Further, you had
breached fundamental tenets of the profession in that you did not work with others to
protect and promote the health and wellbeing of those in your care and,
consequently, you did not provide a high standard of practice and care to Patient A
at all times.
The panel next considered your future behaviour. In doing so, it took into account
the guidance in the case of Cohen v General Medical Council [2008] EWHC 581
(Admin), quoted at paragraph 70 of Grant:
“… It must be highly relevant in determining if a doctor's fitness to practise is
impaired that first his or her conduct which led to the charge is easily
remediable, second that it has been remedied and third that it is highly
unlikely to be repeated.”
The panel considered the extent to which your misconduct was remediable, whether
it has been remedied and whether it is likely to be repeated and whether there was
evidence of any insight shown by you.
The panel concluded that the behaviour demonstrated by you was remediable.
There were several aspects which needed to be remedied, namely drug
administration, training in record keeping, escalation of incidents and your
management of stress in the workplace.
The panel noted that you have worked in a number of healthcare settings since this
incident without any repetition. Further, you supplied a number of professional
references, from colleagues both clinical and managerial who know the details of
28
these proceedings. They all speak highly of your honesty and integrity and your
nursing skills. Further, you had worked for almost ten years as a nurse before this
incident without any concerns.
Your current line manager, who has over 30 years experience in the NHS, attended
the hearing to give evidence on your behalf. She told the panel that that you would
shortly be attending some courses on management skills to further develop your
practice. She also praised your nursing skills and indicated that you have played a
leading role in developing cardiology care at the Nuffield hospital. Since the time of
the incident you have attended a number of courses in intravenous drug
administration, specifically on drug calculations and safe practice, record keeping,
event reporting and managing stress provided by your employer at Nuffield. During
your evidence you provided the panel with examples of putting this training into
practice.
In your evidence to the panel you were candid and admitted to the stress you felt
under on that on that shift on F11. You had reflected on this and you were able to
give a number of examples of where you had been in a stressful situation at work
since March 2014 and had acted appropriately. You state you have used the RCN
document “Stress and you” (2015) to help you recognise stress in yourself and
access to professional support.
The panel next considered the issue of insight. Initially Ms 4 indicated that at the
time of the incident you did not appreciate how serious your error was. You have
provided a number of reflective pieces, written since the incident. The reflective
pieces you have written show recognition of your responsibility and learning from
this.
The panel concluded that the three reflective pieces and your oral evidence which
was thoroughly tested by both the case presenter and the panel at both stages
29
demonstrated full insight into the situation. You recognise the impact that your
behaviour as senior nurse on that day would have had on Patient A and her family,
your colleagues for whom you should be a role model, and on the profession as a
whole. The panel concluded that you have remedied your behaviour.
Given that you had remediated your behaviour and that your insight has fully
developed, the panel concluded that the risk of repetition of a similar incident is low.
The panel therefore concluded that your practice is not impaired on grounds of public
protection which includes the protection of patients.
The panel also considered the public interest in upholding standards in the
profession and in maintaining confidence in the NMC as regulator. The panel
concluded that members of the public would expect nurses to act in a professional
and caring manner and to provide a high standard of care at all times. As such, the
panel has concluded that your fitness to practise is currently impaired on public
interest grounds to ensure that proper standards of conduct and behaviour are
declared and maintained and to uphold public confidence in the nursing profession
and in the NMC as regulator.
Determination on Sanction
Having determined that your fitness to practise is impaired, the panel has now
considered what sanction, if any, it should impose on your registration. In reaching
its decision on sanction, the panel has considered all the evidence that has been
placed before it.
30
The panel took into account the submissions from Mr Walters and Mr Geering. Mr
Geering submitted, on your behalf, that a short caution order would be appropriate.
He drew the panel’s attention to the case of Kamberova v Nursing and Midwifery
Council [2016] EWHC 2955 (Admin) which stated that a panel must take account of
any interim order and its effect on the registrant in deciding whether any sanction
was proportionate and how similar principles can be applied to the present case in
which you were subject to a caution order for approximately six months which was
imposed by a previous panel.
The panel has heard and accepted the advice of the legal assessor.
Under Article 29 of the Nursing and Midwifery Council Order 2001, the panel can
take the following actions in ascending order: no further action; make a caution order
for one to five years; make a conditions of practice order for no more than three
years; make a suspension order for a maximum of one year; or make a striking off
order. The panel has borne in mind that the purpose of a sanction is not to be
punitive, though it may have a punitive effect.
The panel also noted that it should first consider the least restrictive sanction. If it
considers that that sanction is not appropriate then it should approach the issue of
sanction in ascending order of seriousness.
The panel has applied the principles of fairness, reasonableness and proportionality,
balancing the interests of patients and the public with your own interests and taking
into account any mitigating and aggravating factors in the case. The public interest
includes the protection of patients, the maintenance of public confidence in the
profession and declaring and upholding proper standards of conduct and behaviour.
The panel has also taken account of the NMC publication, The Indicative Sanctions
Guidance.
31
The panel concluded that the aggravating features in this case include the following:
• the initial medication error was serious and put patient A at risk
• your actions following the error, giving Patient A a second dose and not
escalating the matter, compounded the error
• you failed to undertake observations on Patient A and your record of the
events was poor
• you gave a low priority to completing an incident record
• you were in a leadership role at the time.
The panel concluded that the mitigating features in this case include the following:
• this was an isolated one-off incident
• there have been no previous NMC findings against you and no repetition
since the incident took place some three years ago
• you cooperated throughout and have engaged with the prolonged NMC
proceedings, including giving evidence on a number of occasions
• you have insight, you have remediated and expressed remorse for your
actions
• you have produced a number of positive testimonials from clinical and
managerial colleagues.
The panel first considered taking no further action and decided that this would not be
appropriate. It bore in mind that the initial error was serious and your actions in
relation to it compounded the matter. In these circumstances, it would not be in the
public interest to take no further action. To do so would not maintain the standards
of, or confidence in, the profession or the regulator.
32
The panel then went on to consider whether a caution order would be appropriate.
The panel notes that the ISG states at paragraph 61 that “… a caution may be
appropriate where the case is at the lower end of the spectrum of impaired fitness to
practise and the panel wishes to mark that the behaviour was unacceptable and
must not happen again”.
The panel considered that, whilst the drug error and your reaction to it were serious
departures from appropriate standards, this case could be described as being at the
lower end of the spectrum of impairment given your insight and remediation, and,
importantly, that the panel has concluded that the risk of repetition is low.
The panel bore in mind, with this one exception, that your clinical practice has
always been, and remains, good. The panel concluded that this was an isolated
incident in an otherwise unblemished 12-year career. Indeed, your testimonials
speak highly of your nursing skills. Further, you have cooperated with the NMC
throughout these proceedings and have fully engaged with these regulatory
hearings. Further, you have attended this hearing and have on oath publicly
accounted for your actions.
For the reasons already given, the issue at this stage in this case relates solely to
the public interest in upholding and declaring standards and maintaining public
confidence in the profession. At paragraph 62 the ISG states in relation to a caution
order that “It might be appropriate where the nurse’s … history is such that the panel
is confident that there is no risk to the public or to patients which requires the nurse
or midwife’s practice rights to be restricted.” The panel considers that this is such a
case.
33
The panel considered that a reasonable, well-informed member of the public in full
possession of all the facts would consider that a caution order ensures that proper
standards are upheld within the profession and public confidence maintained. The
effect of such an order is that, although your practice is not restricted, the caution is
recorded against your registration and recorded on the NMC’s website. It forms an
alert about your past conduct, which is visible and disclosable to anyone enquiring
about you or your fitness to practise history. It has to be declared to anyone
considering employing you as a nurse. It may have a detrimental effect if you were to
be seeking new employment. It is therefore a significant sanction and proportionate
in the circumstances of this case. It will remind you that appropriate professional
standards should be maintained at all times.
The panel did not consider that conditions of practice would be appropriate in this
case, given that there is are no concerns about your clinical practice. The
testimonials provided speak highly of your clinical practice.
The panel considered that a suspension order would be disproportionate. It would be
punitive given your remediation and insight, and would therefore serve no purpose.
The panel concluded that a suspension order would not be in the public interest as
there would be no benefit to the public in the removal from the register of a
competent nurse. The panel considered that the circumstances of this case do not
require temporary removal from the register, as a caution order is sufficient to protect
the public interest.
Balancing all these factors the panel decided that a caution order was the
appropriate and proportionate sanction, and would serve to declare and uphold
standards and to maintain public confidence in the profession, and in the NMC as
regulator.
34
The panel has decided that the appropriate length of the order given the charges
found proved against you would , in the normal course of events, be two-and-a-half
years. It considered that this was a sufficient period to mark the severity of these
matters and send a message to the profession, and to the public, that your behaviour
was unacceptable and must not happen.
However, given the unusual circumstances of this case, the panel concluded taking
into account the principles set out in Kamberova, which are broadly applicable
although in a different context, that it should take into account that you have already
been subject to a two-year caution order which ran from the date of the conclusion of
your hearing on 7 January 2014 to the date of the High Court Appeal on 22 July
2014, a period of just over six months.
The panel therefore reduced the length of the period set out above and imposed a
caution order of two years on your registration.
This decision will be confirmed to you in writing.
That concludes this determination.