conference call presentation - telecomconference call presentation. ... forward-looking statements...
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Telecom ArgentinaTelecom Argentina
4Q13 Earnings Release4Q13 Earnings Release4Q13 Earnings Release4Q13 Earnings Release
Conference Call Presentation
This presentation is based on audited financial statements and may include statements that could constitute forward-looking statements,
including, but not limited to, the Company’s expectations for its future performance, revenues, income, earnings per share, capital
expenditures, dividends, liquidity and capital structure; the impact of the emergency laws enacted by the Argentine government; and the
impact of rate changes and competition on the Company’s future financial performance. Forward-looking statements may be identified by
words such as “believes”, “expects”, “anticipates”, “projects”, “intends”, “should”, “seeks”, “estimates”, “future” or other similar expressions.
Forward-looking statements involve risks and uncertainties that could significantly affect the Company’s expected results. The risks and
uncertainties include, but are not limited to, uncertainties concerning the impact of the emergency laws enacted by the Argentine government
which have resulted in the repeal of Argentina’s convertibility law, the devaluation of the peso, restrictions on the ability to exchange pesos
into foreign currencies, the adoption of a restrictive currency transfer policy, the “pesification” of tariffs charged for public services, the
elimination of indexes to adjust rates charged for public services and the executive branch announcement to renegotiate the terms of the
concessions granted to public service providers, including Telecom. Due to extensive and rapid changes in laws and economic and business
DisclaimerDisclaimer
1
concessions granted to public service providers, including Telecom. Due to extensive and rapid changes in laws and economic and business
conditions in Argentina, it is difficult to predict the impact of these changes on the Company’s financial condition. Other factors may include,
but are not limited to, the evolution of the economy in Argentina, growing inflationary pressure and reduction in consumer spending and the
outcome of certain legal proceedings. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as
the date of this document. The Company undertakes no obligation to release publicly the results of any revisions to forward-looking statements
which may be made to reflect events and circumstances after the date of this presentation, including, without limitation, changes in the
Company’s business or to reflect the occurrence of unanticipated events. Information included in this presentation is unaudited and may not
coincide with that included in the financial statements of the Company, due to rounding, reclassification matters, and other reasons. Readers
are encouraged to consult the Company’s Annual Report and Form 20-F as well as periodic filings made on Form 6-K, which are filed with or
furnished to the United States Securities and Exchange Commission and the Argentine Comisión Nacional de Valores.
AgendaAgenda
Market Overview
Business Highlights
Financials
2
Financials
Q&A Session
11.4 10.012.4
9.0
1.7% 0.3%-0.2% -0.8%
211 249 267 275368 442 467 475
26.3% 29.4% 24.5% 25.9%9.2% 8.9%1.9% 4.9%
Market Overview: Navigating in a challenging contextMarket Overview: Navigating in a challenging context
Billion USD, at current prices – Last 12 months
∆ YoY - constant prices
Trade Balance (Billion USD) Last 12 months
Fiscal Balance as % of GDP Last 12 months*National Wages - ∆ % YoY
Billion USD, at current prices – Last 12 months
Real GDP* Consumption & Wages Trade & Fiscal Balance
2010 2011 2012 2013e2010 2011 2012 2013e2010 2011 2012 2013e
3
Source: MECON, INDEC and Company Estimates
•Official GDP YoY variation, constant prices.
•Fiscal Balance represents primarily fiscal surplus
� Despite certain deceleration in 2H13, GDP
growth is estimated at 4.9% in 2013 mainly due
to higher agricultural exports vs. 2012
� Industrial production was impacted in 2H13 by
a reduction in carmaker exports and the
implementation of a new tax on luxury cars
� Expected external conditions such as a
slowdown in Brazilian economic growth and
lower commodity prices could have an
important impact in 2014 economic evolution
� Private consumption remained stable in 2013
due to pro-cyclical monetary and fiscal policies
� After an important devaluation of the
Argentine peso in January 2014, the
expectation is that inflation may accelerate in
FY2014
� A new CPI Index was published by the
government, that reached 3.7% for the month
of January
� 2014 wages negotiations are starting from
higher levels than previous year
� Trade balance was impacted by the increase in
energy imports despite the increase of
agricultural exports
� New monetary policies were applied to
preserve the levels of FX reserves (accelerating
FX depreciation, new taxes, etc)
� Although tax collection pushes revenues up,
fiscal balance suffered an important
deterioration due to higher public
expenditures, subsidies, energy imports,
salaries and pensions
AgendaAgenda
Market Overview
Business Highlights
Financials
4
Financials
Q&A Session
Business HighlightsBusiness Highlights
� Revenues up +26% with limited price adjustments
� Keeping the leadership in smartphones selloutachieving 73% share
� Significant reduction in handset subsidies
MOBILE
� Continuous FTTx deployment to improve valueproposition
� Corporate Data rose +31% YoY growth, acceleratingin 4Q13
FIXED
5.2 6.0 6.8 8.1 8.9
4Q12 1Q13 2Q13 3Q13 4Q13
3G Customers
FTTC
>3X
� AR$ 1 bn in dividend payment
� AR$ 0.5 bn in share buyback
� Solid financial structure to navigate in a challenging
macro context3.6
5.4
FY12 FY13
Net Financial Position
Cash (in billion AR$)
5
FINANCIALS
in 4Q13
� Fixed broadband ARPU rose +20% YoY in 4Q13
� Highest quarterly BB net adds in the last two yearsFY12 FY13
12.8 12.8 13.0 13.4 13.6
6.2 6.3 6.3 6.4 6.5
5.15.5
5.86.3
6.7
4Q12 1Q13 2Q13 3Q13 4Q13
35.4 41.757.7
66.8
27.927.3
FY12 FY13 4Q12 4Q13
Mobile: Mobile: Increasing share of Increasing share of multiusagemultiusage customers mitigates SMS customers mitigates SMS substitution effectsubstitution effect
Million of lines / Month/million of customers
Postpaid 1
Prepaid
+5%
19.1
+6%
19.0+6%
YoY var
19.3
Mobile Customer Evolution& Mob. Internet Unique User
19.9
Voice
Non Voice
63.3
+9%
-2%
+18%
Customer Segmentation
ARPU AR$/Month
Mobile Unique
Internet User
69.0
20.1
+16%
7% 6%7% 6%4% 5%
42%33%
40%50%
FY12 FY13
4Q12 1Q13 2Q13 3Q13 4Q13
6Note: Argentinean operation only. Figures might not sum up due to rounding1 Includes “Cuentas Claras” subscribers
Source: Market estimates of the top 3 providers in the industry – Exclude trunking services
Monthly Unique Internet Users: Number of subs. that use internet at least once a month
Market
share
+1.1 MM subs.
33.2%33.5% 32.6%32.9%
� 433 k postpaid net adds (+7% vs. FY12) -excluding dongles- in FY13
� Mobile Unique Internet user increased by 31% YoY thanks to
commercial focus in smartphone sales
� 4Q13 ARPU evolution impacted by non-recurring effects such as
discount on prepaid recharges
Customer Segmentationby Usage
33.0%VOICE+SMS+DATA
SMS+DATA
VOICE+SMS
SMS
VOICE + SMS
ARBU
OTHERS
~ 1.5X
+10 pp
-9 pp
4Q12 1Q13 2Q13 3Q13 4Q13
4Q13 Events on Mobile Service Revenues4Q13 Events on Mobile Service Revenues
Content Revenue – Quarterly Trend
-5 pp
Non-Recurring impacts
Recurring impactLower contribution ofContent VAS to growth
25%
13%
-12 pp
YoY Service Revenuesgrowth
7
Different timingin Price Adjustments
Xmas CampaignPromotions
Seasonal promotions on
prepaid recharges (triple
credit) impacted 4Q13 ARPU
Price Adjustments
(40-days delay)
-7 pp
Non-Recurring impacts
2012 2013
Oct 1st Nov 10th
3Q13 4Q13
Note: Only Argentinean operations
2.0%
3.3%
3.2%
8.9%10.2%
5,727 6,299 6,703
2,997
4,482
5,7657,212
391
774
1,248
2,088
Mobile: Mobile: Leadership Leadership in revenue in revenue shareshare
Million ARS – Argentine Market
Internet Services
Data
(SMS & Content)
as % of Argentine Service Revenues - Before
capitalization of SAC & SRC
Handsetsubsidies
Advertising
Agent Commissions
Retail &
SAC & SRC
+98%
+50%
+12%
16,00313,312
10,983
Service Revenue Breakdown
SAC & SRC
12.5% -3.0pp
-0.1pp
YoY var
1.3pp
14.2% 14.5%
10.9%
8,483
+29%+61%
+29%
+10%
+21%
+67%
+25%
+6%
+20%
11.2%
Var. vs. FY 12
-3.8pp
2.0%
-2.2%
3.2%
4Q12 1Q13 2Q13 3Q13 4Q13
5,095 5,727 6,299 6,703
2010 2011 2012 2013
8
VAS as % of Service
Revenues
subsidies
58%53%
Retail &
Wholesale Voice
+12%
48%40%
-4.2pp+10% +6%
� Internet Services and Data (SMS+Content) up by +67% and 25% respectively YoY; the main drivers of Service Revenue growth
� VAS increased by 33% YoY, high participation of service revenues
� Lower SAC & SRC due to reduced subsidies notwithstanding significant improvement in handset mix
1,872 1,888 1,906 1,925 1,936
429 447 475 482 484
Paraguay:Paraguay: Improved customer base mix and VAS pushes revenues upImproved customer base mix and VAS pushes revenues up
Thousand of lines
13%
3%
2,3352,301+5%
Pre
paid
Post
paid 1
YoY var
2,381
Customers
2,407 2,42054%
50%49%
45%
VAS as % of Service Revenues
4Q12 1Q13 2Q13 3Q13 4Q13
9
1 Postpaid includes “Cuentas Claras”, 3G modems and WIMAX.
Figures might not sum up due to rounding.
Paraguayan local currency is the Guaraní.
� VAS revenues up 38.5% in FY13, reaching 54% of Service Revenues
� Continuous network expansion to enhance coverage and capacity
� OIBDA margin represents 37% of Net Revenues in FY13
paid
2010 2011 2012 2013
� Mobile Internet expansion thru LTE
� +13% in postpaid growth yoy, improving customer mix
16,094 312 921,447 840 1,211 285 20,281
IFRS, Million of ARS, Percentage
Mobile Revenues: Mobile Revenues: Browsing and nonBrowsing and non--P2P SMS VAS, sustaining P2P SMS VAS, sustaining
revenues growthrevenues growthEvolution of revenues FY12 – FY13
+4,187; +26%
FY12
Revenues
Retail
Voice
Wholesale*
Voice
Data Internet Handsets Paraguay* FY13
Revenues
10
Note:
Wholesale voice shows Interconnection revenues (CPP, TRLD, Roaming and others)
*Paraguayan (Nucleo S.A.)revenues expressed in ARS and includes handsets.
Figures might not sum up due to rounding
36%9% 10%24% 15%% of total Mobile
Revenues6%
YoY
Variation+7% +5% +25% +67% +63% +33%
1.5% 1.6% 1.5% 1.4% 1.3%
111.5114.9
123.6 125.5 134.0
4Q12 1Q13 2Q13 3Q13 4Q13
1,629 1,626 1,634 1,669 1,707
Fixed Broadband: Fixed Broadband: Confirming positive trend in net addsConfirming positive trend in net adds
Thousand of broadband accesses, thousand of net adds ARPU & Churn Evolution
Evolution of BBAccesses
+20%+78k; +5%
AR$/Month
18
-39
35 38
4Q12 1Q13 2Q13 3Q13 4Q13
4Q12 1Q13 2Q13 3Q13 4Q13
11
� Broadband net adds continue growing with ~38knew accesses in 4Q13
� ARPU rose by 20% YoY in 4Q13 with slightreduction in churn
� Improvement in value proposition thruincremental speed offerings that sustainbroadband pricing
BB Net adds
488 583735
963
IFRS Million of ARS
Fixed Voice & Data: Fixed Voice & Data: ICT+DataICT+Data contributed to growth in Fixed contributed to growth in Fixed
Revenues Revenues (excluding broadband and data)
0.5% 0.6% 0.6% 0.5% 0.5%
49.9 49.552.8 53.1 54.4
4Q12 1Q13 2Q13 3Q13 4Q13
Data RevenuesBasic Services
ARBU evolution
+19%
+31%
+9%
+26%
� Corporate services +31% vs. FY12 thanks toimproved ICT+Data Center Offering
� ARBU reached P$54 per month, +9% YoY thanks tosuccessful bundled offers
� Positive LIS net adds starting from 2Q13
4,128 4,109 4,114 4,124 4,124
4Q12 1Q13 2Q13 3Q13 4Q13
488 583
2010 2011 2012 2013
121Source: Company reports of the main providers in the industry.
ARBU: Includes only concepts billed to clients
Thousand of lines in service
Market share1 46% 46% 46%
Evolution of Lines in Services
46% 46%
6,023 181 47228 528 -1 7,006
IFRS, Million of ARS, Percentage
Fixed Services: BB + Data services continue to be key driversFixed Services: BB + Data services continue to be key drivers
36%
33%
Regulated
Evolution of revenues FY12 – FY13
Regulated
+983; +16%
+4%
YoY var
Revenues
FY12
Retail Voice Wholesale
Voice
Data
Services
Internet Equipment Revenues
FY13
13
YoY
Variation
Note: Does not include intercompany revenues.
Graph not in scale
14% 36%38% 11%% of total Fixed Revenues
67%64%Non Regulated
1%
Non Regulated+7% +6% +31% +26% -1%
+22%
2,4933,192
655 813
8421,342
1,070
1,955
Evolution of Evolution of CAPEX: Focus in Network quality upgradeCAPEX: Focus in Network quality upgrade
Million of ARS
+49%
3,257
+59%
4,851
+28%
Capex Evolution
+24%
3Q
+83%
4Q
New Sites
3G Overlay
6 Sectors
>65%
>10%
>3x
Mobile AccessNetwork rollout Vs. Δ FY12*
2,493
690 741
655 813
2010 2011 2012 2013
14
Note: 1Core & infrastructure refers to network related capex,
including quality and innovation capex.
% Revenues 17% 15% 18%
� Despite delays in authorizations and import process, strong increase in PP&E Capex
� Second carrier implementation improved network capacity
� Accelerating FTTx rollout deployment to improve commercial offers and user experience
� Lower handsets subsidies impacted evolution of intangible assets
17%
+7%
+24%
1Q
2Q
Swap +
Modernization
+ Upgrade HW
>2x
* Increase in number of interventions in sites
AgendaAgenda
Market Overview
Business Highlights
Financials
15
Financials
Q&A Session
4,867
5,993
1,5871,930
1,844
2,010
6,570
7,564
5,645
7,114
6,092
7,460
TEO Group: Consolidated Results TEO Group: Consolidated Results
IFRS, Million of ARS, Percentage IFRS, Million of ARS, Percentage
18,498
14,627
+26%
+23%+22%
27,287
22,117
+9%
Revenues OIBDA*
3Q
+26%+22%
3Q
+23%
4Q
4Q
+15%
+20%
+10%
1,647 1,799
1,4921,825
1,587
2010 2011 2012 2013
5,126 6,064
5,2546,649
5,645
2010 2011 2012 2013
16
OIBDA
Margin33% 32% 30% 28%
Regulated
Revenues14% 12% 10% 8%
+18% +9%
*Operating Income Before Depreciation & Amortization.
+27% +22%
1Q
2Q
1Q
2Q
+22%
+22%
OIBDA Growth 4Q13 vs. 3Q13OIBDA Growth 4Q13 vs. 3Q13
YoY Service Revenues Change
~10%
22%
Structural subsidy
policy review
YoY OIBDA CHANGE
3Q13 4Q13 1Q14E
15%
Slowdown in
Commercial
Activity 4Q12
Recovery Area
Customer Customer CareCare raterate
+9%
Effect of QoS
Regulation and
postal cost increase
17
3Q13 4Q13
Customer
Management
(mainly QoS Regulation)
Handset
Subsidy
Service
Revenue
Growth
Sales
CommissionsFixed Costs &
Others
~3%
~3%
policy review
starting from 2Q13
~3%
6,570
5,154 1,068122 883 671 250
532 382 252
7,56423%
52%
7%
27% 33%
10%25%
117%
16%
YoY
Variation
TEO Group: Consolidated Costs and OIBDA evolutionTEO Group: Consolidated Costs and OIBDA evolution
IFRS, Million of ARS
Operating Income Before Depreciation and Amortization FY12 – FY13
+994; +15%
OIBDA
FY12
Revenues &
other
incomes
Handsets
Sales Costs
ITX Costs Labor Costs Taxes Other
Marketing &
Sales
Fees for
services,
maintenance
and materials
VAS Costs Others* OIBDA
FY13
18* Others includes bad debt expenses, maintenance, materials, supplies and others
OIBDA
Margin-0.5%+ 1.0% -0.7% 1.3% -0.2% -1.1% 27.7%0.4%
% of
Revenues
29.7%
� Higher impact in direct and indirect labor costs
� Higher taxing pressure
� +30% in handset sellout in 4Q13 at a higher average costs (+38%) due to FX effect
� Improvements in ITX and discretional costs
-2.2%
9211,203
1,1631,255
3,857
3,162
3,9664,518
1,935 794
878
870
2,513
TEO Group: Consolidated ResultsTEO Group: Consolidated Results
IFRS, Million of ARS, Percentage
+22%
IFRS, Million of ARS, Percentage
+30% 2,685
3,202
Operating IncomeNet Income
attributable to Telecom
+31%
+14%
3Q
+19%
3Q
+8% 4Q
+3%
+11%
+7%
4Q
1,033 1,115
849 945
921
2010 2011 2012 2013
698 802
577 652
616870
2010 2011 2012 2013
19
O. Income
Margin22% 21% 13% 14%18% 17% 12% 12%
+13%
+8%
+11%
1Q
2Q
1Q
2Q
+15%
3Q+41%
3,825
1,609
739 201 989
461
IFRS, Million of ARS - Last 12 months
TEO Group: FCF and Net Financial PositionTEO Group: FCF and Net Financial Position
7,564 4,8511,112
OIBDA Capex Δ WK & others
Telecom Argentina 1,669(1)
Operating free Cash Flow
Net Financial Position
3,648
5,354
20
Note:
(1) Includes Telecom USA
(2) Includes Springville
(3) OFCF: Operating Free Cash Flow before Taxes
(4) $33 Millions represents Nucleo dividends payments to third parties and net of income tax
(5) Net of tax credits of ARS 8MM (Gross amount ARS 1,.617 MM)
Net Financial
Position
FY12
(Net Cash)
Net Financial
Position
FY13
(Net Cash)
Net Interest
& Others
FX
Variations
Operating
Free Cash
Flow3
Taxes 5Dividend
Payments4
Telecom Argentina 1,669(1)
Telecom Personal 3,896 (2)
Nucleo (Paraguay) (211)
Share buy
back
Free Cash Flow = 2,216
465235 34 59 138
0%
Solid financial policies limited exposure to FX riskSolid financial policies limited exposure to FX risk
Often tagged as a “Sub-Optimal Capital Structure”, having no debt denominated in foreign currency, represents a strategic asset in an environment of a deteriorating Peso
UNLEVERAGED BALANCE SHEET
HEDGING STRATEGY U$S millions or equivalents, December 2013. Argentinean operations
Exposure to FX in costs is almost matched by revenues in foreign currency or equivalent, coming from international traffic, corporate data and international roaming
21
LIMITED IMPACT IN P&L
Net Payables in
Foreign
Currency
U$S Dollar Linked NDFFX Cash U$S Dollar BondsExposure as
of FY13
AgendaAgenda
Market Overview
Business Highlights
Financials
22
Financials
Q&A Session