conferencing and remote working - a win-win for business and sustainability? peter james

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Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

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Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James. BACKGROUND. HEEPI/SusteIT - www.goodcampus.org Collaborative project with JANET - Conferencing in universities Co-founded world’s first NGO on green ICT Co-ordinator, EU SusTel Project - PowerPoint PPT Presentation

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Page 1: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

Conferencing and Remote Working - A Win-Win for Business and

Sustainability?

Peter James

Page 2: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

BACKGROUND

HEEPI/SusteIT- www.goodcampus.org

Collaborative project with JANET- Conferencing in universities

Co-founded world’s first NGO on green ICT Co-ordinator, EU SusTel Project Multiple surveys, 10,000 + responses

- conferencing, teleworking at BT & customers- conferencing at DFID- broadband/teleworking in Cornwall ActNow

Page 3: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

WWW.SUSTEL.ORG

EU project- 7 partners- 5 countries

Aim- assess the economic, social and environmental impacts of flexible working- 30 case studies + 6 surveys

Aim- Create practical guides and tools

Page 4: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

SUSTEL FINDINGS

Positive personal impacts- 85% good quality of life- 73% good work-life balance- 87% more family time- 33% more time ondomestic activities- 6% more involved in community  

A small minority feltnegative/pressured

Reduced travel- although 25-50% offset

Page 5: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

ACTNOW

Employers- increased staff retention 60%- reduced business travel 70%- improved customer service 71%- savings in fuel 76%- increased productivity 78%

Employees- reduction in unproductive commuting 83%- improved work life balance 84%- get more work done 89%- work more effectively 93%

Page 6: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

TRUE FLEXIBILITY?

“I never had the opportunity to work in the nude in the office!”

Page 7: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

“Work becomes more like home,and home becomes more like work”

NEW DEMANDS

Page 8: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

NEW CHALLENGES

“My office is under the stairs (just like Harry Potter) and I keep bumping my head”

Page 9: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

BT CONFERENCING

Eliminated 338,607 trips a year- 42% by car, 79% at congested times

Avoided per call- 288 miles travel per call- 40 kg of CO2 (c 54,000 tonnes in total)- travel and subsistence of £271- £160 of management time

BT total- £81 million of avoided costs- £54 million of time benefits

Page 10: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

DFID VIDEOCONF

2500 staff, c 10% ‘power users’ Last call

- 18% definitely replaced a meeting- 67% completely met objectives- avoided travel costs of at least £156 per call, £636,000 in total- avoided £24 of wasted time

Page 11: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

DFID VIDEOCONF

General- 38% VC had positive effects on work-life balance (compared to 3% negative)- 15% VC avoided work absence in previous four weeks- 47% scope to replace further meetings with VC- main benefits staying in touch with colleagues, and feeling part of a team

Page 12: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

KEY CARBON ISSUES

Travel- commuting- in-work- private (e.g. shopping, child care, leisure)

Buildings- heating, cooling, lighting, space

Equipment- electricity, paper

Productivity Lifestyle

Page 13: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

FLEXWORK CASES

Low case- no space; under 8 miles commute- commuting 70 kilos CO2

gross, 56 net

Moderate case- up to 5 m2 space, 8 miles + commute distance- space 361 kilos CO2 gross, 253 net- commuting 504 kilos CO2 net, 403 gross

High case - 5 m2 + space, 8 miles + commute distance- space 723 kilos CO2 kilos net, 506 gross- commuting 504 kilos CO2 net, 403 gross

Page 14: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

FLEXWORK REBOUNDS

On a ‘worst case’ assumption of 48% offset of initial commute savings- carbon savings equivalent to 39% of total BT company car miles

Page 15: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

FLEXWORK REBOUNDS

Factors- climatic conditions- home characteristics- preferences- number and efficiency of appliances- energy prices

BT home metering (2009-10)- 25% increase in electricity

Sun (2008)- office 130 watts per hour per worker- home 64 watts per hour per worker

Page 16: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

ENERGY (KWH/M2)

UK Office- 205 naturally ventilated, cellular (2003)- 236 naturally ventilated, open plan (2003)- 404 air conditioned, standard (2005)- 568 air conditioned, prestige (2005)

UK dwelling- 261-368 (2005 average, all stock)- 128-216 (built to 1998 Building Regs)- 75-124 (built to 2005 Building Regs)

Sweden- 45 (2001 ultra energy efficient apartment)

Page 17: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

CONFERENCE CASES

Low case- 14.6% calls avoid one return journey- 5.27 avoided journeys per user, annually- 10,384 tonnes CO2 per annum

Moderate case- 20% calls avoid two return journeys- a return journey is 267 miles (55 kg CO2 )- 42.16 avoided journeys per user, annually- 83,076 tonnes CO2 per annum

High case (‘raw’ survey results)- 151.85 avoided journeys per user, annually- 299,076 tonnes CO2 per annum

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Page 18: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

CONCLUSIONS

E-enabled working:- doesn’t eliminate face-to-face- quality not quantity- creates new opportunities- creates some rebounds

Positive carbon/environmental impacts if:- effectively managed- used in the right ways- context is right

Page 19: Conferencing and Remote Working - A Win-Win for Business and Sustainability? Peter James

ASSESSING IMPACTS

1. Scoping- setting boundaries- identifying the reference case- identifying the functional unit- determining impact significance

2. Calculating per unit impacts- net MINUS gross (delivery + rebound)- range of cases

3. Determining volume multiplier

4. Conducting reality check

5. Producing indicator