conflict management presentation

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Page 1: Conflict management presentation

WELCOME

Page 2: Conflict management presentation

GROUP MEMBERS•Prisila Perveen_112122048

•Nadira Nasrin_

• Sumiya anam

•Khaja bahauddin morol

•Sadia

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TOPICProper Conflict Management Reduces

Employees` Turnover And Increase Productivity In Organization.

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CASE STUDYCreators, the design syndicates

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CONFLICTConflict situations are an important aspect of the workplace. A conflict is a situation when the interests, needs, goals or values of involved parties interfere with one another.

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TYPES OF CONFLICT

Interpersonal conflictIntrapersonal conflict

Intragroup conflict Intergroup conflict

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COST OF CONFLICT•The positive and negative aspects of conflict

•The monetary cost of conflict

•Employee turnover, sabotage, and “presenteism.

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BENEFITS OF CONFLICT

•Corrected a serious wrong.

•Create confidence

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POSITIVE EFFECTS•Identifies issues of import to others•Leads to new ideas; Stimulates creativity•Resolution of underlying problems•Enhancement of group vitality and development•Intergroup conflict can increase within-group cohesion•Aids individuals, groups, and organizations in establishing identity•Releases tension; serves as a safety valve

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NEGETIVE EFFECTS•Decreased performance•Reduces cohesion•Dissatisfaction•Aggression & hostility•Interfere with relationships•Anxiety•Wasted time•Wasted energy•Reduced efficiency

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EMPLOYEE`S TURNOVER

Employee turnover refers to the number or percentage of workers who leave an organization and are replaced by new employees.

•Involuntary Turnover•Voluntary Turnover•Desirable and Undesirable Turnover

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EMPLOYEE`S TURNOVER

CalculationIf your company employs 100 employees and 15 employees are fired or quit, your turnover is 15 percent.

No of employees fired or quit X 100No of employees in organization

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BENEFITS OF CALCULATION•To determine hiring costs

•To training requirements

•To estimating staff time devoted to recruitment activities.

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PRODUCTIVITY IN ORGANIZATION

Productivity is an overall measure of the ability to produce a good or service.

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A FEW FACTORS FOR PRODUCTIVITY

1.Accountability

2.Follow up

3. Manage the work force but avoid micro management

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A FEW FACTORS FOR PRODUCTIVITY

4. Encourage, motivate, reward and recognize

5. Reach out to employees by seeking them out

6. Demand realistic targets

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7. Team work

8. Ensure that people enjoy their work

9. Break the monotony and rotate

A FEW FACTORS FOR PRODUCTIVITY

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10. Courses and improvement options

11. Spend less time on meetings and more on action

12. Tools and equipment to raise productivity

A FEW FACTORS FOR PRODUCTIVITY

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CASE STUDY:CREATORS

Creators is an architectural consulting firm based in Dhaka with a focus on “Architecture to create space for the people to live in”. It is formed in 1995 at Lalmatia

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MANAGEMENT SYSTEM OF CREATORS

a) Interview system

b) Division Of Work

c) Salary system.

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MANAGEMENT SYSTEM OF CREATORS

d) Scope Of Shearing

e ) Friendly Environment

f) Relaxation

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MANAGEMENT SYSTEM OF CREATORS

g ) Monthly Open Discussion For Better Ideas.

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EMPLOYEE`S TURNOVER OF CREATORS

year no of employee fired employee turnover2009 25 1 42010 29 1 3.4482758622011 30 1 3.3333333332012 35 3 8.5714285712013 30 0 02014 33 1 3.03030303

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PRODUCTIVITY OF CREATORS•Design output is very good and appreciated with the clients.

•Work together as a team to complete the work within due time schedule.

•Clients are the asset of creators.

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IS CREATORS HAS WELL MANAGEMENT SYSTEM FROM BEGINNING?

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Answer is NO.

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SIX YEARS BACK,2009A SIGNIFICANT INCIDENT IN CREATORS

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RECOMMENDATION

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CONCLUSION

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FREE DISCUSSION

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THANK YOU