congility 2011
DESCRIPTION
How DITA can help you to integrate in an agile development environment, illustrated by the DITA maturity modelTRANSCRIPT
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DITA maturity model in a SCRUM environment
May 2011, Crawley
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Contents
• About Agfa HealthCare
• History
• DITA at Agfa
• DITA maturity model
• Content strategy – step-by-step
• Summary
• Q&A
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About Agfa HealthCare
• Tailor made radiology solutions
• Specific solutions for • Women's care
• Cardiology
• Orthopaedics
• Hospital-wide solutions to optimize clinical and administrative processes
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About us
• Members of the documentation team
• Scrum team
• Expert team – centre of excellence
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History
• Content focus• Reuse and single sourcing
• Geared to translation/localization needs
• Problem• Limitations of method / structure
• Tool constraints
• Solution• Implement DITA
• Acquire CMS
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DITA at Agfa
• Goal• Find a solution to our problem
• Execution/roadmap• Map IMAP to DITA
• Information model for Agfa
• Train authors
• Implement CMS
• Migrate content
• Where do we go from here?
DITA
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DITA maturity model
• Investment vs return
• http://na.justsystems.com/files/Whitepaper-DITA_MM.pdf
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DITA maturity model at Agfa
• Content strategy based on the model
• Mapped to our needs• What are our goals?
• Investment: what do we need to do?
• Return: What does it deliver?
• Scaled to our workflows• Move from waterfall to agile
• Collaborative authoring
• Path to acquire customer input
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Content strategy - Step 1
• Convert legacy content to CMS
• Apply DITA to our legacy content
• Train ourselves
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Level 1: Reusable topics
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Content strategy - Step 2
• Generate new content • Create templates
• Build further on legacy content• Reorganize
• Introduce minimalism• Refactor content
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Level 2: Standardization
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Content strategy - Step 3
• Different output formats
• Continuous integration• Bi-weekly builds
• Translation optimization• DITA to XLIFF
• Single sourcing / custom output• Filtering and flagging
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Level 3: Automation and integration
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Content strategy - Step 4
• Content based on user stories• Documentation added to Definition of Ready
• Documentation added to acceptance criteria
• SMEs create draft content• DITA/form-based templates
• Documentation added to Definition of Done
• Integration with development• Link content to requirements
• Metadata
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Level 4: Collaborative content
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Content strategy - Step 5
• Feedback loop with users• DITA to wiki or knowledge portal
• Workflow- and persona-baseddocumentation• Optimize metadata
• Semantic web technology
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Level 5: Interactive content ecosystem
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Content strategy - Step 6?
• Reuse unstructured content
• Text mining
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Summary
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Q&A