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Page 1: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

connectingsuccessto

Page 2: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as
Page 3: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

EDICOM, a global leader in EDI and ELECTRONIC INVOICING, designs models for data transmission and integration between companies, using strict professional, transparent and efficient criteria.

Our technological solutions, which are all designed in-house, are totally adapted to suit the needs of each individual client beyond frontiers, legislation or technical complexities. All this is carried out through a powerful infrastructure of technical and human resources who attend to our more than 8,000 clients daily to administer and manage their B2B communications platforms and achieve a solid exchange of all types of electronic transactions with their clients, suppliers, logistics operators, etc.

This vast array of knowledge and experience allows us to become the client's best technological ally, assuming all the functions associated with the management and maintenance of all resources implemented in each one of our projects. To achieve this objective, we unite 3 powerful value-generating propositions:

Constantly updated cutting-edge technology

Carefully selected team of professionals

A strong commitment to transparency and profitability with all our clients

Connectingwith is a guarantee for success

Page 4: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

Connectingwith companies all over the worldEDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as a company with a clear international presence.

This gives us the impetus to go the extra mile, developing global ASP-SaaS type solutions, and creating multilingual support services to provide communications projects wherever the client needs us.

Page 5: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

Connectingstreamlined solutions

simplify, streamline and maximize

relations

EDICOM develops B2B communications projects tailored to suit the needs of each client. In this way, we can provide solutions to thousands of companies worldwide to enhance their businesses through the improvement and consolidation of their commercial relationships with all types of partners or interlocutors.

Our EDI (Electronic Data Interchange) transaction systems, our e-Invoicing platform, our CRP/VMI software and our extensive communication infrastructure simplifies and streamlines connectivity seamlessly with any trading partner, wherever they are.

Page 6: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

Connecting with companiesthat don't believe in boundariesThe greatness of a company is not measured by its size but rather by its ambition and capacity to improve every day. EDICOM collaborates with companies throughout the world and helps them to grow continuously and profitably. Some of the companies that put their trust in EDICOM are:

RetailersEl Corte Inglés, Carrefour, Toys ’R’ Us, Delhaize, Harrods, Inditex, Costco, Alcampo, Cortefiel, Intersport, Media Markt, Sonae, Dia, Saturn, Chedrahui…

Logistics & transportUnion Pacific, DHL Exel, American Airlines, Kuehne & Nagel, Atlantic Forwarding, Conway, DSV, Om Log, Cat, Logista, FCC, Exel Logistics, Aldeasa, TNT Express…

Page 7: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

TourismTraduccion, Beds Online, Avis, ABBA Hoteles, Hertz, Europcar, Costa Crociere..

HealthTraduccion, Roche, GlaxoSmithKline, Pfizer, Bayer, Novartis, Lilly, Bristol-Myers Squibb, Abbot, Becton Dickinson, Boehringer Ingelheim, Novartis, Grifols, Cofares, Alliance Healthcare, Siemens Healthcare...

AutomotiveDaimler, Midas, Nissan, Good Year, Michelin, Arcelor Mittal, Fujitsu Ten, Magna Electronics, American Trim, Mercedes Benz, Pirelli, Bridgestone, Dupont, Renault, Suzuki...

ManufacturersUnilever, Kellog’s, Sunpower, Kraft, Energizer, Red Bull, Heinz, Procter & Gamble, Sunbeam Products, Schweppes, Bic, Rip Curl, Bandai, L’Oreal, Samsonite, Michael Kors, Tommy Hilfiger, Guess, Whirlpool, Microsoft, Danone, Kimberly Clark, Sealed Air, The Jones Group, Bonduelle, Reckitt Benckiser, Skechers, Valentino, Nintendo, MaxMara, BioCentury, Adolfo Dominguez, Vodafone, Tod’s, Billabong, Riso Gallo, BP Jeans, Sony, LEGO, L´Occitane, Hugo Boss, Colgate, Olympus, Puma, Yamaha, Wrigley, Warner Bros, The Pepsi Bottling Group, Nokia, Hershey, James Farrell, Honeywell...

Page 8: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

ExperienceEDICOM has been developing specific solutions for electronic data exchange since 1995. A long track record that assures a complete understanding of the needs and the problems facing any company integrating into a B2B communications platform, regardless of sector, nationality or size.

Flexibility as a principleTo be great and flexible is a necessity. EDICOM has the dimension to successfully commit to all kinds of projects, and has the enormous capacity to develop and implement technological tools.

SpecializationWe are specialists in transferring or integrating data, and we do so with the full knowledge that the manager has a critical responsibility in his hands, centered exclusively on the sending and receiving of data in a secure, structured and efficient way. Because ultimately, we love being the best at what we do.

Connecting “expertise”

The leadership of a Great CompanyA large international team comprised of qualified professionals with permanent branches in Spain, France, Italy, Mexico, USA and Argentina, more than 6,000 clients including some of the most important companies in the world in their respective sectors. Without a doubt, EDICOM is a great company. A company that is always one step ahead of the competitors, in terms of technology, services, development of solutions, and the human team.

Page 9: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

ProcurementThrough our range of advanced services such as the Outsourcing of your communications, Onboarding Projects for the integration of suppliers, or Total Relationship Management, it can outsource all the tasks related to maintenance and management of electronic communications. All without the need to modify your internal management procedures.

TransparencyTransparency is our way of life. We apply our products and solutions to facilitate its use, and overcome any technical complexities, but we also apply this to our client relationships, with whom we maintain a relationship of total trust from the very start.

Connectingvalues

Human TeamEDICOM ensures that it is constantly surrounded by the very best talent.

This concern has translated into the establishment of a solid, young, dynamic and highly qualified team who forms part of the company in the full knowledge that it belongs to a great team.

A team that works with the single goal of improving each and every one of the services it provides to its clients every day.

Page 10: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

A perfectlyconnectedstructure

ConsultancyControlling the finest detail is the key to successA team of qualified multinational engineers assume all the tasks necessary for the commissioning and development of the client's communications platform under the strict accuracy of project management.

The consultancy area of EDICOM is a guarantee of the success of your communications projects.

Made up of qualified technicians who offer continuous and personalized advice to the client, our Commercial Department is organized by sections that streamline the commissioning and launch of new projects. This division operates internationally among the different EDICOM branches, facilitating international corporate projects.

Commercial areaSpecialization as a basis

RETAIL TOURISM & HOSPITALITY AUTOMOTIVE INDUSTRY HEALTH SERVICELOGISTICS & TRANSPORTPORTS AND CUSTOMS PUBLIC ADMINISTRATION STRATEGIC ALLIANCESSPECIAL PROJECTS

R&D&iInnovation is not the purpose, it is the pathEDICOM constantly strengthens its R&D&i area, through prestigious IT and telecommunication professionals.

Attention to the present and future needs of our clients is guaranteed through our R&D&i Department. The area is structured into Systems and Development who explore any technological opportunity through the launch of new products or the continuous improvement of existing ones to strengthen their operability, security, speed, availability, etc.

C.S.C. Personal attention from start to finishThe CSC offers personal and permanent multilingual service to clients through an extensive team of qualified technicians, attending to and resolving all kinds of inquiries and incidents.

Our CSC is organized in accordance with maximum efficiency criteria to achieve minimum response times to any eventuality or incident:

Standard Service, Preferential Service, 24/7 Service.

Standard Service, Preferential Service, 24/7 Service.

Customer Service Centre

Page 11: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

Connectingsolutionsthat work

EDICOM’s solutions work. They work because we have set the highest quality standards for their development and commissioning to respond to the current and future needs of our clients, and even surpassing the initial expectations. The service we offer goes far beyond software, communications systems and hardware resources. It is a service that reflects a way of being and an understanding of our work. A service that puts itself before any other factor, and which represents our commitment to the client to fulfill their expectations and commitments in terms of deadlines, security, profitability and satisfaction.

SeguridadInformación

Page 12: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

EDIWIN simplifies the sending and receiving of all types of XML/EDI transactions such as orders, dispatch notes, inventory reports, delivery notes, etc.

The characteristics of EDIWIN also make it a powerful platform for generating the sending and receiving of e-Invoices.

EDIWIN permits the integration of all the transactions managed from its ERP, in “VIEWER” version with screens for entering data manually to reduce transaction volumes.

It allows the sending and receiving of structured and non-structured transactions.

It supports multiple standards for sending and receiving (EDIFACT, XML, X12, XBRL, ODETTE, UBL, VDA, etc.).

Ready to be integrated with most ERPs: SAP, Oracle, Baan, Navision, JD Edwards, Axapta...

Multi-protocol solution, it supports integration with multiple networks: FTP, HTTPS, WEB SERVICE, AS2...

Solution prepared for e-invoicing processes at international levels.

Prepared to work in any sector: retail, health, automotive, finance, tourism, customs, public administration, etc.

Prepared to operate in international and multinational corporate environments.

AdvantagesWith EDIWIN you can benefit from all the advantages deriving from the automation of management processes via EDI technology. Some of the advantages are: elimination of paper, improvement of information processing, error reduction and saving in processing and filing costs.

EDIWIN's support capacity for all types of electronic signature systems make it a complete e-Invoicing platform, apt for managing the storage of legally validated electronic documents which are compliant with any requirements imposed by authorities or third parties.

EDI and e-InvoicingPlatform

Sent Documents

Documents Tools

SourceSignature

MR - COMPANY A

Procesed

Destination

Administration Help Exit

MR - COMPANY A

MS - COMPANY

MR - COMPANY A MS - COMPANY

MS - COMPANY

Doc. Number

12345680

12345677

RI/09006463

Date

02/12/2009

02/12/2009

06/12/2009

Situation Change Date

02/12/2009

02/12/2009

06/12/2009

PRESASP_ES

Processing Pending (0)Procesed (28)

Pending Sending (1)Marked for Sending (0)Sent (54)Rejects (2)

Recovered (48)

ORDERS D96 ECI 2010 (18)

ORDERS D96 ECI 2009 (54)

INVOICES SIGNED

MR - COMPANY A

MR - COMPANY A

MS - COMPANY

MR - COMPANY A MS - COMPANY

MS - COMPANY

12345680

12345677

RI/09006463

02/12/2009

02/12/2009

06/12/2009

02/12/2009

02/12/2009

06/12/2009

MR - COMPANY A

MR - COMPANY A MS - COMPANY

MS - COMPANY

12345677

RI/09006463

02/12/2009

06/12/2009

02/12/2009

06/12/2009Archive

Deleted Documents (0)

Temporal Selection

er Date Situation

Received Documents

diwinexml-edi server

Page 13: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

System integrated with EDI and EDIWIN e-Invoicing.

It permits the publication of structured documents (EDIFACT, X12, FACTURAE, UBL, etc.) as well as digital images (PDF, JPG...) attached to messages or auto-generated by the application online.

Permits the publication of documents with electronic signature.

Automatic generation of e-mail user notifications informing of the availability of documents on the portal waiting to be read.

Management of multiple acknowledgement receipts for the publisher informing on the status of published messages: Notifications sent without reply, documents not consulted, documents consulted, printed or downloaded, etc.

Secure portal, accessible via user and password.

Message reception from multiple publishers from a single environment.

Business Mail is free for the message recipient.

B Mbusiness mail

Publicationof electronic documents

Advantages for the publisher

Business Mail facilitates the implementation of global e-Commerce projects, optimizing the EDIWIN communication platform, which automatically sends orders, invoices, etc. to Business Mail for recipients without the technological solution for integrating this type of message.

The immediacy with which publications are processed, their security, and the total control over the status of each message permits the speeding up of all types of commercial transactions, thus reducing times and deadlines.

Advantages for the recipient

The recipient can receive multiple messages from different publishers through a single environment, intuitively managing it online thanks to the multiple document search and filter options.

Access is secure and so is the storing of documents, which are saved and filed electronically in the Business Mail repository, meeting all legal requirements. In this way, all types of electronic invoices and documents on the portal do not need to be saved onto hardcopy as they are already stored in digital format for the legally established period.

Business Mail is a service aimed at enabling speedy and secure access for all types of electronic documents such as invoices, orders, payroll, etc.

The service is based on providing recipients with an online environment that has secure access via a web navigator, from which users can consult, download or print all types of documents made available by the different publishers.

Advantages for the publisher

Business@Mail Sender Platform Receiver Guarantee

I can't access to my account

Frequently Asked Questions. (FAQ)

www.edicomgroup.com www.edicomonline.com

Busines Mail Service

Business Mail is a service aimed at facilitating the sending of electronic invoices or any other document to third parties, simply and securely and totally complaint with current legislation.

Language English

User

Pasword

Login

Access

B Mbusiness mail

Page 14: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

File Edit View Help

RootCRPFlow2

STOREDomain

ToolsAdministration

Address bookOrders

Expedition groups

Promotions

Product Catalogue

Forecast algorithms

Administrative structures

EDI

CRP Flow allows you to import and validate stocks, confirm orders, confirm delivery and promotions for each domain. New orders can be generated from here or in accordance with planning, and old orders can also be managed.

Generate orders according to planningGenerate orderLaunch adjustment to loading pointCreate orders Type - Edit Orders TypeGenerate Orders by BrandStock Management

Register promotions - Modify promotionsCopy promotions - Duplicate promotionsRegister expediting group referencesDeactivate/Activate references in GEModify expediting group referencesModify expediting group configuration

Advanced

SalesStockSuppliers StockPromotions

Order confirmationsDelivery confirmations

Imports

Validate reportsCheck stock reports

See Modified References Print Modified ReferencesWeight Management

Validations

UC to UE ConversionRecord FusionSample record movementsRecord copy

Complete recordsComplete salesStock supplierDelete records

Record Management

AdvantagesCRP Flow contributes towards eliminating breaks in stock thanks to an optimized adjustment of forecasts. This adjustment permits a reduction in product inventories to the essential minimum in shops, distribution centers and logistic plants.

The different functions of the tool in relation to order configuration permits a drastic reduction in production and transport costs by improving levels of occupation in vehicles and warehouses.

The precision of the system and the capacity for automating and integrating the entire process into the ERP means lower administrative work load and the elimination of errors in generating orders.

The system implements functions which facilitate greater control over the forecast, sales evolution and promotion.

Automatic generation of orders

Management of product catalogs

Selection of provisioning algorithms at the user level

CRP business list with the client

Work calendar of distribution centers and points of sale.

Configuration of mínimum logistics units, mínimum stocks, shipment planning, etc.

Definition and optimization of shipment groups.

Administrator utilities: Users, Access rights, alarms...

Automatic generation of service level indicators, stocks, etc.

Complete ERP integration.

CRP/VMI SoftwareContinuous Replenishment Planning

CRP FLOW is a tool developed with the contribution and collaboration of major manufacturers and distributors that facilitates continuous supply management of information shared between clients, suppliers and logistics operators.

With the information exchanged between suppliers and receptors of goods, the system reviews the inventory at each delivery point and proposes orders from the statistical analysis taking into consideration sales forecasts, minimum stock points, minimum sales units, etc.

CRP FLOW permits reviewing the order proposals and automatically generates service orders which may be printed, exported in flat format or transmitted via EDI.

CRPFlow2STORE

Domain

ToolsAdministrat

AddrOrde

Expe

Prom

Prod

Forec

Adm

EDI

Page 15: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

Advantages

Automatic traceability management.

Log management, interlocutors, users and alarms.

XBRL document visualizer in native format or with specific forms.

Taxonomy editor with linkbase support.

Security module for encrypted and electronically signed communications management.

Extensiblebusiness reportinglanguage

Under the initials XBRL, the acronym associated to the term “Extensible Business Report Language”, a series of XML language standards have been identified to establish the guidelines that allow a standardized financial exchange between companies and organizations in any part of the world.

EDICOM provides the market with a powerful tool through its EBI-XBRL software, aimed at covering all the required processes for the smooth, seamless exchange of all types of financial information via XBRL language.

The application implements efficient financial scheme translators which simplify processes for generating, sending and receiving any financial report in multiple XBRL taxonomies.

EBI-XBRL includes interfaces for correcting visualization and interpretation of the reports sent and received as well as integration systems with the ERP or internal IT system which automates the creation and integration of this type of document.

Reliability EBI-XBRL acts as a complete platform which integrates reliable applications and services, which simplify processes for generating, sending, receiving and integrating financial reports.

Performance and scalability

Our EBI-XBRL platform is designed to process from reduced volumes of data to the large exchange of financial information. With full guarantees, increasing the number of resources as necessary to start up any XBRL communications project.

Monitoring and traceability

The EBI-XBRL administration environment allows the user quick monitoring and control of the status of their financial reports: Origin, destination, possible communication incidents, delivery confirmations, alarm management, etc.

Seamless integration

EBI-XBRL, through its secure protocol connection and data transfer, simplifies the creation of financial reports from the data in its ERP, fully integrating it with its internal IT system.

Page 16: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

Communicationinfraestructure

The technology solutions developed by EDICOM guarantee the generation, translation and integration of all messages exchanged between companies in accordance with the multiple standards in existence (EDIFACT, XML, X12, XBRL, ODETTE, UBL, VDA, etc.)

These messages require a vehicle, a transfer medium for ensuring secure, fast and efficient sending and receiving.

For this purpose, EDICOM integrates the best communications infrastructure on its technological platform. A powerful range of specific services for message transmission, meaning messages sent and received, with all transactions to any interlocutor guaranteed.

EDICOM Value Added Network (VAN). Multi-protocol and multi-standard, it is capable of connecting with any interlocutor, and routing all types of messages. Service with high availability and continuous traceability registration.

More than 6,500 partners connected.

Global interoperability with the principal international networks.

Direct interconnection with EDICOM AS2 SERVER and EDICOM OFTP SERVER

Unlimited traffic with a flat rate between EDICOMNet partners.

Permanent configuration of protocols and administrations to connect (generally Web Services).

Permanent monitoring and control of message status.

Single entry port to European administrations: All the administrations are present in the HUB, meaning the client only needs to indicate who they would like to connect to.

Communication service with direct connectivity to the Public Administrations. Exempts the user from implementing complex protocols for simplified connection for exchanging information with any administration.

Communication service for the exchange of structured messages in accordance with the Odette File Transfer Protocol standards. It is a protocol which is widely used in the automotive industry and offers numerous advantages.

Simplifies the exchange of structured EDI transactions and technical CAD/CAM/CAE) documents.

It has the capacity to re-establish transmission processes in push and pull mode.

Implements data encryption via asymmetrical cryptography and source verification processes by electronic signature.

EDICOM solution for sending and receiving messages via AS2 servers securely, through the application of HTTP secure protocols.

Secure interchanges via HTTP of multi-format messages such as XML/Binary, EDI and other MIME codifiable data.

It implements data encryption techniques and uses digital certification technology to assure integrated and secure communication.

Delivery control through the management of receipts that act as responses to source server requirements.

Page 17: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

Certificationauthority(C.A.EDICOM)

QUALIFIED SIGNATURE CERTIFICATES ON “SMART CARD” OR USB TOKEN SECURE DEVICE

QUALIFIED SIGNATURE CERTIFICATES ON SOFTWARE SUPPORT

CLIENT AND SERVER TLS (Transport Layer Security) CERTIFICATES

The importance of numerous electronic transactions such as invoices and contracts demand the adoption of systems that offer guarantees of security, confidentiality and integrity.

These 3 key issues in all trade relations can be ensured through the encryption techniques that put the standardized processes of Electronic Signature into service and which are managed by the Certification Authorities.

digitalCertificates

digitalSignature

ACEDICOM issues recognized certificates for use with secure devices for the creation of signatures and software certificates. The certificates issued by ACEDICOM guarantee reliable identification in all electronic transactions provided to users.

The ACEDICOM real time signature scheme permits demonstration that a series of data have existed and have not been altered since a specific point in time. A Time Stamp Authority (TSA) such as Edicom acts as a trustworthy third party by verifying the existence of these electronic data at specific dates and times.

The use of time stamps is very broad and is used extensively in the process of certificate storage as it guarantees the integrity of the electronic documents from the date, hour, minute and second at which they are stamped.

EDICOM, through its certification authorization, provides remote electronic signature services which issue the client with the use of signature devices from their own terminals. This service is based on the immediate sending of documents to the ACEDICOM through secure Web Services.

Upon receipt, ACEDICOM signs them in real time via the centralized EDICOM CRYPTO SERVER secure device.

The signature process can be carried out with a certificate in the name of the issuer lodged in this device, or with a signature in the name of Edicom (Delegated Signature Service).

The EDICOM (ACEDICOM) Certification Authority provides individuals and companies with secure electronic identification mechanisms allowing them to carry out activities where the electronic signature substitutes handwritten ones with identical legal guarantees.

Integrated within the service infrastructure offered by EDICOM, our Certification Authorization integrates mechanisms which permit the exchange of electronic messages in a secure, integrated and confidential way.

Page 18: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

Servicesfor outsourcingyour communications platform

Platform accessible online and in real time for the management and administration of all software involved in the client's solution.

The subscription to the service including access to the Edicom support area for the resolution of queries and incidents.

In addition to the ASP functionality, the communications platform management by specialized Edicom technicians is also included.

Our teams monitor and configure your solution permanently, verifying correct delivery and receipt of your messages, maintaining the contact address book updated, alarm management, etc.

The Onboarding Service for the integration of interlocutors deploys a powerful human resources network that acts alongside you to connect your platform to the greatest number of suppliers and clients in the least time possible.

The service includes permanent monitoring of your onboarding projects through efficient collaborative tools accessible in real time for the client or project promoter.

IPM or Integral Partner Management means the highest expression of your communications platform.

This service involves permanent attention to all interlocutors for their connection, testing, validation of errors, sending technical information, etc.

Whether they are Edicom clients or otherwise, interacting via dedicated telephones and acting effectively as your EDI Group Administrator.

Technological outsourcing, traditionally associated with contracting hardware and software resources, was originally conceived as a way to cut costs through total dedication of the company to the activities that form part of its Core Business.

The possibility of also subcontracting the management processes associated with maintenance of these resources has extended this outsourcing concept, making it a current strategic option to help drive the business of companies and increase their value.

Through EDICOM you can access our range of Advanced Services, allowing you to have the best technological partner for total delegation of your B2B communications platform.

All EDICOM's solutions are provided in ASP-SaaS mode, which indicates they are lodged in our Data Processing Center which can be accessed remotely by users.

EDICOM complementary outsourcing services increase service performance as they are activated.

All EDICOM outsourcing services mean delegating to our company all the responsibilities associated with the maintenance of:

Ipmedicom advanced services

integral partner management

All necessary software

Hardware Resources

Security: Security copies, uninterrupted monitoring of all resources, etc.

Administration and maintenance of all communications infrastructure

Constant and proactive maintenance and updating

Page 19: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

your best technological ally

Page 20: conn successecting to...Connecting with companies all over the world EDICOM, with offices in the United States, Mexico, Brazil, Argentina, Spain, France and Italy, is positioned as

www.edicomgroup.com

SPAINParque Tecnológico de PaternaRonda de Auguste y Louis Lumiere, 1246980 Paterna (Valencia)Tel. +34 961 366 565Fax. +34 961 367 [email protected]/es

FRANCE - LA CIOTATEspace Mistral, Bat A297 Avenue du Mistral Zone Athelia 413600 La CiotatTel. +33 (0) 0820 360 [email protected]/fr

FRANCE - PARIS23-25 Rue de Berri 75008 ParisTel. +33 (0) 820 360 330Fax. +33 (1) 53 76 26 [email protected]/fr

ITALYCentro Direzionale MilanofioriViale MilanofioriStrada 1 Palazzo F120090 Assago. MilanoTel. +39 02 0064 0402Fax. +39 02 0064 [email protected]/it

USA152 Madison Avenue Suite 1900New York NY 10016Tel. +1 212 889 1909Fax. +1 212 889 [email protected]/us

ARGENTINALola Mora 421 - Oficina 8011107 - Puerto Madero Este| Buenos AiresTel. +54 (11) 5245 [email protected]/ar

MEXICOTorre del ÁngelPaseo de la Reforma No 350 Piso 16-BColonia Juárez06600 Cuauhtémoc | México D.F.Tel. +52 (55) 52 12 15 66 (ext. 2003)Fax. +52 (55) 11 62 04 04 [email protected]/mx

BRAZILRua Frei Caneca 1380 - 8º andar.CEP.01307-002 | São PauloT. +55 (11) 3154-5100 F. +55 (11) 3154-5102 [email protected]/br