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Session E3 Connecting HR, Finance, Operations and Business Leaders to Achieve Success

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Page 1: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

Session E3 Connecting HR, Finance, Operations and

Business Leaders to Achieve Success

Page 2: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

Buckinghamshire County Council

Gillian Quinton

Executive Director (Resources) Buckinghamshire County Council

Page 3: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

Buckinghamshire County Council

• Agile and high impact HR

Challenges facing HR

Page 4: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

Buckinghamshire County Council

What does your CEO expect of you?

• Corporate player • Active player • Collaboration • Driver for

transformation

Page 5: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

Buckinghamshire County Council

Bursin’s 2018 HR Maturity Model

pioneering and personalised

cultivating and empowering

reactive and procedural

functional and fragmented

12%

43%

23%

22%

Burs

in

Level 3

Level 4

Level 2

Level 1

Page 6: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

Buckinghamshire County Council

What can HR do to drive organisational effectiveness?

customer focus

business acumen simplicity

Page 7: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

Buckinghamshire County Council

customer focus

Page 8: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

Buckinghamshire County Council

business acumen

Page 9: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

Buckinghamshire County Council

simplicity

Page 10: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

Buckinghamshire County Council

Summary

• Lead the mind shift • Make use of evidence • Collaborate

“If HR isn’t focused on optimising the system as a whole, which function is?”

Page 11: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

Buckinghamshire County Council

Questions

[email protected]

You can follow me on Twitter @gillquinton1

Page 12: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

Graham Smith - Director of People

Andy Boulting – Assistant Chief Constable

Page 13: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

Aim of the session …

‘To highlight a practical example of how HR can act as an organisational facilitator, enabling others to work together to achieve shared goals’

Page 14: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

Our two organisations …

• 7,500 officer, staff and volunteers

• Combined budget of £396 million

• Covering an area of nearly 5,000 square miles

• Serving a population of 2.43 million people

• Entered a strategic alliance in 2015

• Announced a desire to explore merger in 2017

Page 15: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

HR’s Key Role in the Alliance

• Highlighted lessons from other mergers • Demonstrated the importance of

people issues • Appointed a culture change specialist • Created a dedicated HR Change Team • Combined the two HR functions into a

single team to support the journey • Developed a clear joint people strategy

Page 16: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

Working together …

…through Workforce Planning

Page 17: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

The Challenge …

Everyone wants workforce planning to be an exact science…

… in reality it is as much art as it is science

Page 18: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

The Mistake…

‘Believing HR is responsible for leading on all aspects of the process and fixing the content of the plan’

Page 19: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

The Solution…

‘HR needs to act as a facilitator, clarifying roles so the Executive, Operational Experts and Finance Colleagues can come together as an effective team…’

Page 20: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

Business Level

Force Strategic Assessment Medium Term Financial Strategy

Strategic Workforce

Supply Plan

National Supply Factors

Regional Supply Factors

Local Supply Factors

Review of Force

Performance

People Resourcing

& Development Group

• Convert Executive strategy into

operational reality • Monitor demand and adjust

workforce requirement where necessary.

• Ensure resources are maximised within given financial envelope in order to deliver against organisational priorities.

• Determine detailed staffing requirements in terms of numbers, skill sets, locations.

To include • Resourcing plan • Training plan • Retention plan • Succession plan

Strategic Prioritisation • Set organisational priorities • Agree financial envelope • Determine high level design • Commission business change

Our Workforce Planning Framework …

Executive Level

• Consider options for supply of resource mix against the stated demand profile

• Monitor progress of delivery against agreed plan.

• Agree & implement changes to the Strategic Workforce Supply Plan

Page 21: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

Bringing the Whole Business Together …

‘The workforce plan never stands still. Working together, the relevant experts feed the process with the latest information every month’ ‘Everyone knows the part they play, enabling the organisation to make the best decision possible’

Page 22: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

If you only remember one thing …

Page 23: Connecting HR, Finance, Operations and Business Leaders to ... · • Agile and high impact HR Challenges facing HR. Buckinghamshire County Council ... • Corporate player • Active

More Details

Graham Smith Email: [email protected] Telephone: 01305 223644