connecting to trace one · connecting to trace one user guide ... click on run twice in the...
TRANSCRIPT
Connecting to Trace One User Guide
Last update: June 1st, 2017
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, or DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
2
TABLE OF CONTENTS
1. BEFORE STARTING .................................................................................................... 3
2. INSTALLING TRACE ONE COMPONENTS ................................................................. 7
3. START AND OBTAIN YOUR CERTIFICATE ............................................................. 13
All rights reserved, Trace One, 2017 Trace One is a brand owned by Trace One. Any other name of a company and/or product on this document belongs to its owners and is quoted for identification purposes only. Any use, reproduction or disclosure or all or a part of this document is forbidden without prior written permission from Trace One. The content is this document is deemed to be exact and up to date on the date on which it was published. Though Trace One strives to publish correct information, this document may contain technical imprecisions or errors. Consequently, Trace One assumes no responsibility for the use of content in the present document.
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
3
1. Before starting
The goal of this document is to give you step by step information on how to install Trace One on your computer.
You must have administrative rights on your PC to carry out these operations.
1.1. Configuring Internet Explorer
Your navigator must be correctly configured so that navigation in Trace One takes place correctly. This is why we recommend, before beginning installation, to configure Internet Explorer in the following way:
Open an internet page (ex: www.google.fr ),
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
4
Go to tools
Then open Internet Options
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
5
In Internet Options
Select the Safety tab
Then Trusted sites
Click on the Sites button
Add the three Trace One addresses:
- https://www.traceone.net
- https://www.aeabonnes.traceone.net
- https://pack.traceone.net
Then Click on Close
Lower the cursor to the “Low” level
Then Click on Ok
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
6
So that Trace One application windows are not seen as advertising Pop-ups, please configure your navigator in the following way:
Still in Internet Options select the tab Confidentiality.
If in the part, Block contextual windows, if the blocker is activated, click on Settings.
Write www.traceone.net in the Web site Address to be allowed:
Then click on Add so that it will appear in the Approved sites
Click on Close
Then on Ok to close Internet options
You must shut down your navigator completely before these modifications will be taken into account.
Your navigator is now configured and you are now able to install the components required to use Trace One.
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
7
2. Installing Trace One components
To request your certificate and use Trace One correctly, you must install the components.
- Infomosaïc to be able to sign specifications in version 3. - Trace One components - Gemalto that reads the smart card required to connect to Trace One applications.
2.1. Installing InfoMosaïc
The Infomosaïc component is required to sign documents which are in version 3 of Trace One.
In the document opened, click on the link
https://www.traceone.net/installation/SecureXMLActiveXInstall.exe
In the downloads pop-up, click on Run twice
Click on Next
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
8
Click on Yes
Fill in your name and the name of your company and make sure that the option Anyone who uses....has been ticked
then click on Next
Click on Next
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
9
Choose Typical
Then click on Next
Click on Next
Allow the programme to install
Then click on Finish
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
10
2.2. Installing Trace One components
Still in this document, click on:
https://www.traceone.net/installation/TraceOneEng.exe
Click on Run twice in the downloads Pop-up window
Click on Close
2.3. Installing the card reader
To install the card reader drivers, you must have unplugged it first.
Start by checking the versions of your operating system, 32 or 64 bits if you have Windows 7 or Vista.
For the 32 bit versions, click on the link below:
http://www.traceone.net/installation/Classic_Client_32_User_setup.msi For the 64 bit versions, click on the link below:
http://www.traceone.net/installation/Classic_Client_64_User_setup.msi
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
11
In the downloads pop-up, click on Run
Click on Next
Choose “I accept the terms of this licensing agreement” then click on Next
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
12
Click on Next
Click on Install
Allow the programme to install
Then click on Finish
After having installed all the components, you must restart your computer.
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
13
3. Start and obtain your certificate
3.1. Initialisation of the card
Plug in the card reader and insert your smart card.
If the card is new, the first time it is
inserted, your will be asked to change your PIN code.
The Trace One initial PIN Code of all its cards is123456
For your safety, PIN codes must have between 6 and 8 characters and be alphanumeric (letters and numbers).
3.2. Using an old card
If the card has already been used, you must delete all certificates already present on it before requesting a new certificate.
Insert your card in the reader and open the card management programme.
To open the card management programme:
- Click on Start
- Then on All programmes
- Then on Gemalto
- Then on Classic Client
- Then on Classic Client Toolbox
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
14
Click on Certificates
Key in your PIN code then click on Connect
To clear the card click on Clear all
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
15
If you validate this action, you cannot turn back.
Click on Yes if you are sure to want to delete the former certificate(s).
3.3. Install the “trust path.”
For the certificate request to be correctly taken into account, you must install the “trust path.” This path allows all certificates in the certification chain to be correctly read.
In internet explorer, go to: https://www.traceone.net/installation/AC_RACINE.der
In the Pop-up that opened, click on Install the certificate.
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
16
Click on Next
Select “Place all certificates...“ then click on Browse to select the correct store
Tick “Display all physical stores“ then select Certification authorities trust root” then the store Register
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
17
Click on Next
Click on Finish
If a warning message appears click on Yes
Then click on Ok to totally finish the operation
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
18
Do the same manipulation again with the subscriber certificate using the address:
https://www.traceone.net/installation/AC_ABONNE.der
For this second stage, make sure you place the certificate in the store “Authority of Intermediary Certification” instead of “Authority of Root Certification.”
3.4. Request a certificate.
To request a certificate you must have returned by fax (01 56 90 24 25) or by email ([email protected]) your user sheet. In this sheet you will have given a password that will be required for the certificate request.
Open an internet page and go to: https://www.aeabonnes.traceone.net/aeabonnes
Click on “Continue with this Web site (not recommended)”
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
19
Fill in your User name as it appears in the account creation confirmation email as well as the Password that you used in the user sheet. Then Click on Ok
Select choice N°1 then click on Next
Click on Yes if a warning message appears
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
20
Check that all information given is correct
Then check that the cryptographic service provider is Gemalto Classic Card CSP
Then Click on Validate
If the cryptographic service provider is not Gemalto Classic Card CSP check that you have opened the following pagettps://www.aeabonnes.traceone.net/aeabonnes and check that the Gemalto component has been installed, and if required, contact Trace One support.
Key in the card PIN code and then Click on Ok
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
21
Your request is being processed, this could take several minutes.
When the message below appears, the certificate request has been correctly carried out.
You will receive an email from our Sales Administrator within 48 hours.
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
22
3.5. Obtaining a certificate
To obtain your certificate, connect once again to the following address https://www.aeabonnes.traceone.net/aeabonnes and key in your Login and Password.
The certificate must be obtained on the same computer as the certificate request.
Select choice N°2 then click on Next
The certificate request must appear in the window to be downloaded Click on Next
CONNECTION GUIDE
CONFIDENTIAL DOCUMENT: ANY USE, REPRODUCTION, OR DISCLOSURE IS STRICTLY FORBIDDEN WITHOUT PRIOR WRITTEN PERMISSION
23
Click on Download the certificate.
This download can take time.
Key in the card PIN code of the Card
When the message below appears,
The Certificate has now been installed on your card. The Certificate is good for five (5) years.
We would like to remind you that the Certificate is nominative and engages your responsibility when signing electronic documents on Trace One. Should the name or the user change, please contact Sales Administration to change the user name.