connectivity for remote management and support...vsat/fbb within 30 miles of the coast a centralised...
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Connectivity for remote management and support7 December 2020 • 14:00-14:45 GMTSponsored by
#vesseloptimisation
VesselOptimisation
Webinar Week
Part of
7-11 December 2020Presentation & sponsor documents:Page 2: Torbjorn Dimblad, Anglo-Eastern Ship ManagementPage 8: Marco Cristoforo Camporeale, InmarsatPage 18: Patrick Rossi, Royal Caribbean GroupPage 24: Johan Pellicaan, Scale Computing EMEAPage 33: Scale Computing company information
Connectivity enabling remote
managementTorbjörn Dimblad, CIO
7th December 2020
Anglo-Eastern
Adapting to a new reality
2
accelerates our digital
agenda…
Anglo-Eastern
Challenges
3
Connectivity to the ship Connectivity within the ship Age of IT equipment
CertificationDurabilityCyber-risk
Anglo-Eastern
Initial steps on the journey
4
4G to complement
VSAT/FBB within 30 miles
of the coast
A centralised infrastructure
to manage and backup the
systems on board
Remote network, firewall
and end-point
management; anti-virus
and vulnerability
reporting…basics for
IMO2021 compliance
Deployment of intrinsically-
safe smartphone with
camera
Anglo-Eastern
towards a connected future
5
Business Entity
Street Address, City, Postal Code, Country
T. +123 456 7890 | www.angloeastern.com
© Anglo-Eastern All rights reserved.
Thank you.
CONNECTIVITYENABLING REMOTE
MANAGEMENT AND SUPPORT
PRESENTED BY
MARCO CRISTOFORO CAMPOREALE
HEAD OF INMARSAT MARITIME DIGITAL
DRIVING THE DIGITALIZATION AGENDA
COVID-19
• COVID-19 is driving shipping into
more remote support of the fleet
• The latest technologies enable
management remotely at sea
• Opportunity for improving efficiency
TIME AND COST EFFICIENCY
COMPLIANCE
• Survey and compliance at sea
• Deploying integrated solutions with
live stream video and audio
• Global 24/7 teams to support
technical expert and flag regulators
OVERHEAD AND CARBON FOOTPRINT
TRAINING
• Live stream classroom-like training
of seafarer
• Dedicated 24/7 on demand
worldwide (at sea)
• Improving teaching standard
IMPROVING CREW CARE
HEALTH
• All-inclusive business models
ensuring a complete turnkey
medical solution
• Easy access to healthcare, focusing
on early intervention
• Diagnose medical problems quicker
and respond earlier
MULTI CHANNEL COMMUNICATIONS
COMMUNICATIONS
• Seamless live experience on multiple
channels
• Intelligent chat-bots, live streaming
as well as offline peer-to-peer comms
• Multi-layered security for both client
app and back-end services
MEETING IMO 2021 REQUIREMENTS
SECURITY
• Resolution MSC.428(98)
• Cyber risks must be addressed in
existing safety management
systems in 2021
• Consider protection of information
and data exchange within IT / OT
systems
Download our free
paper for guidance
DEDICATED DIGITAL SERVICES
VSAT SERVICES
• Fleet Connect – dedicated
bandwidth Services
• Fleet Data – IoT Platform
PUBLIC | © INMARSAT
SOLVING PROBLEMS TOGETHER
INMARSAT DIGITAL ECOSYSTEM
R O YA L C A R I B B E A N G R O U P 1
Who we are
R O YA L C A R I B B E A N G R O U P 2
« Vendor Test site »« Shipowner IT/OT software tracking/Security »
« Shipowner Validation»
« Classification Society »
Factory acceptance testing using live video streaming e.g. validation of technical or Mechanical, Electrical performance, IT/OT Software testing
Limitations: Visibility in person VS remote viewing, video quality agility and quality…
« Request SW Inventory»
R O YA L C A R I B B E A N G R O U P 3
Is anyone connected?
What is the intervention
about exactly ?
« IT/OT Vendor remote access »
Provide remote access Visibility and Control for Navigation staff, Super Elec
« Live viewing/logging»
« Kill Switch»
R O YA L C A R I B B E A N G R O U P 4
Assess/Audit/Monitor the Connection Request/Account activation process
« Shipowner’s Easy to query Remote Access Register »(What System, Reason, Vessel, Protocols, Duration, Expiration, Plan, Identity, History…)
« Shipowner’s Security & Network Teams »
« Shipowner’s Remote Access Support Team»
« IT/OT System Vendor support
teams »
!#%#
« Shipowner’s Remote Access Process Internal QA »
R O YA L C A R I B B E A N G R O U P 5
Planning of remote intervention, agree on
exactly what will be done and have a roll-back
option (virtualisation solutions can help)
Secure connections: VPN,
Micro-Segmentation, 2FA,
strong passphrases
Centralize remote account details
(Stakeholder, Vendor name,
authorised protocols, intervention
history)
Should also be easy for Super Elec, Or
Shoreside to have visibility on these remote
access accounts/Dashboard of live
connections
Require onboard ‘Kill Switch’in case
of accidental or unplanned maintenance
Assess/Audit/Monitor the Connection
Request/Account activation process08 01
02
03
0405
Live logging and monitoring
of remote activities06
Watch: Monitor remote
technology cyber security
vulnerabilities
07
How can fleet IT/OT systems remain cyber secure without preventing remote access
R O YA L C A R I B B E A N G R O U P 6
Who we are
12 June 2020
Johan Pellicaan, VP EMEA
TECHNOLOGYINNOVATION AT SEA
SIMPLICITY ENGINEERED
“Simplicity is the ultimate sophistication”Leonardo da Vinci
CHALLENGES IN THE MARITIME INDUSTRY
▪ Safety and Security
▪ Improved defense against cyber attacks and hijacking
▪ Minimize IoT device security risks
▪ Backup and resiliency
▪ (Data) Communication
▪ Complexity
▪ New regulations (emission, etc.)
▪ Growing need for digitalization and data analytics
▪ Ability to support systems
▪ Continuous ship performance optimization
▪ Need to drive TCO down due to increased competition
AND HOW THESE RELATE TO INFORMATION TECHNOLOGY
Cyber-attacks on the maritime
industry’s operational
technology (OT) systems have
increased by 900% over the last
three years with the number of
reported incidents set to reach
record volumes by year end.
Source: https://www.hellenicshippingnews.com/maritime-cyber-attacks-increase-by-900-in-three-years/
Keep the
Crew Safe! Always
COST ARE COMPLICATED BY ONBOARD REALITIES
• No onboard IT expertise
• Expensive to maintain remotely
• Downtime is lost revenue and can increaseliability
• Minimal physical space
• Physical security challenges
• Legacy apps / future apps support
DRIVEN BY INNOVATION
EDGE COMPUTING
Internet of Things (IoT) Edge Computing Datacenter / Cloud
Scale HC3 bridges the gap between the edge and the core datacenter & cloud
FUTURE-READY SHIP INFRASTRUCTURESENSORS AND THINGS
IOTGateway
Onboard
Connect to WIFIContainer Location
BeaconsPropulsion Optimization
Intelligent Video / CCTV
POSCruise ships / Ferries
Leak Detection
EmissionControl
Predictive Maintenance
Vibration Measurement
FUTURE-READY SHIP INFRASTRUCTUREEDGE APPLICATIONS
IOTPlatform
Crew Management Video/CCTV
SafetyEmergency Response
Log Loading
IOTGateway
AI solutions Inventory tracking CustomerCrew tracking
PerforrmanceAnalytics
Satellite
Satellite
DELHAIZECUSTOMER QUOTE – LARGEST HYPERCONVERGED EDGE SOLUTION IN EUROPE”
We evaluated over a dozen solutions. The Scale Computing HC3 system we selected
delivered the stability, support and simplicity we needed, and gave us a platform for
the future. The solution outclassed all competition on TCO and simplicity.
Since deploying Scale HC3 Edge to our 800 stores in March of 2018, we have had zero
minutes of downtime in any store. Secondly, our network problems reduced with 70%.
Rolf Vanden Eynde
Head of Infrastructure Innovation Planning
Delhaize (Part of the Ahold Delhaize Group)”$80B Global Retailer with 7.000 locations
SCALE HC3 EDGEALL IN ONE – HIGHLY AVAILABLE APPLICATION INFRASTRUCTURE
• Unified Management
• Pre-configured Storage
• Deploys in < 1 hour
Simplicity
• Self-Healing
• Backup/Replication
• Disaster Recovery
Availability
• From Single Node
• Seamless Scale-Out
• Mix-and-Match
Scalability
• Complete Stack
• All Software Included
• Low Price, Lower Costs
Affordability
• Site Monitoring
• App and Policy Deployment
• Upgrade Management
Centralized Control
Thank you!
Questions?
Johan Pellicaan | Vice President
Email: [email protected]
www.scalecomputing.com/transportation
Deploy self-managing micro-datacenters at the edge.
What is Edge Computing?Edge computing encompasses any physical computing
infrastructure intentionally located outside the four walls of
the datacenter. Storage and compute resources can be placed
where they are needed while hosted on a minimal hardware
footprint. Infrastructure at the edge collects, processes, and
reduces vast quantities of data, acting as a high performance
bridge from local computing to both private and public clouds.
RETAILWhether managing dozens or
hundreds of retail locations,
retailers need reliable computing
across their sites. Apps for point-of-
sale, inventory management,
security, and more all need
maximum uptime and availability.
FINANCEBanks and other financial
institutions have multiple branch
offices requiring secure and reliable
computing to execute rapid,
business-critical transactions.
ROBOAny remote office or branch
office locations at the edge
require computing resources
that keep productivity online.
IOTAny IoT deployment may require
edge computing. Direct-to-cloud
communication may not be
reliable or fast enough to process
the vast amounts of collected
data or run time-sensitive
operations.
MOBILE PLATFORMSShipping vessels, ocean liners, offshore
platforms, defense, and remote construction
have computing needs that can go beyond the
edge of most networks. Mobile systems need
to be autonomous, not reliant on stable
external network connections.
INDUSTRIALManufacturing and other industrial processes
can span across multiple sites with high-tech
computing needs for equipment and personnel.
Industrial IoT devices like sensors require
on-site computing performance.
Simplicity Engineered // scalecomputing.com // +1 317-856-9959
CLOUD/DATACENTER
EDGE COMPUTING
INTERNET OF THINGS (IOT)
HC3 Use CasesEdge computing is effective in nearly any type of industry where remote sites exist.
› Find Out More About HC3 Edge - Request A Demo
Scale Computing is at the forefront of making edge computing more accessible and
more affordable for organizations of any size. We’d like to help you succeed with your
current and future edge computing projects. For more information or to request a demo,
contact us at: 877-722-5359 or visit www.scalecomputing.com.
Benefits of Edge Computing with HC3 EdgeHC3 is a powerful virtualization platform for running the workloads you require with high performance and efficiency.
MAXIMIZE UPTIMEScale Computing’s patented HyperCore technology enables machine intelligence to detect and mitigate infrastructure problems in real time. Combined with a clustered back-end architecture, this means applications stay running even as hardware problems arise or updates are applied.
UNIFIED PLATFORM SIMPLIFIES DEPLOYMENT AND MANAGEMENTEliminate silos of hardware and software. No VMware or hypervisor license is required and no VSA resource overhead is needed. Self-healing intelligence, local high-availability, remote disaster recovery, and hybrid cloud capabilities are built-in and automated by HyperCore. Additional resources can be mixed and added without downtime. Sites can be managed individually or centrally, with complete flexibility in how sites are grouped, orchestrated, and monitored.
EXTRAORDINARILY EASYHC3 systems can be easily deployed in minutes with VMs up and running in less than an hour. No specialized training or certification is required - no on-site IT expertise is even required! The platform is designed to be as intuitive as a smartphone but as powerful as a full data center.
FANTASTIC ECONOMICSHC3 provides the lowest edge acquisition and deployment cost in the world. A typi-cal customer reduces on-going management costs by 60-80% due to HC3 automation and machine intelligence. Eliminate the cost of multiple silos of infrastructure hardware and software components and all of their required licensing. Reduce or eliminate the need for 4-hour onsite support. A single manage-ment interface can handle from one to thousands of deployments, and the HC3 platform can grow from the smallest edgelocation to the largest centralized data-center under a single architecture.
© 2020 Scale Computing, All rights reserved. Any and all other trademarks used are owned by their respective owners.
Corporate Headquarters
525 S. Meridian Street Indianapolis, IN 46225
+1 317-856-9959
scalecomputing.com
EMEA B.V.
Europalaan 28-D 5232BC Den Bosch, The Netherlands
+1 877-722-5359
Leadership in Edge ComputingScale Computing is the leader in edge computing innovation. Scale Computing’s patented technology transforms isolated locations into unified, self-managing micro-datacenters for edge computing. When ease-of-use, high availability, and cost savings matter, Scale Computing’s HC3 system is the ideal infrastructure solution.
• Over a decade of IT technology innovation.
• Unique, self-healing architecture powered by over 20 patents.
• Thousands of customer deployments and hundreds of published case studies.
“The Scale Computing HC3 software, in combination with Lenovo servers and switches, delivered the stability, support, and simplicity we needed. The solution outclassed competition on total cost of ownership and simplicity.”— Rolf Vanden Eynde, Head of Infrastructure Innovation, Delhaize (An Ahold Delhaize Company)