conole keynote ascilite 2009 conference presentation

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New digital spaces - pushing the boundaries into the unknown; trajectories of user behaviour in new frontiers Gráinne Conole, Open University, UK ASCILITE Conference, Auckland, 8 th December 2009

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Page 1: Conole Keynote Ascilite 2009 Conference Presentation

New digital spaces - pushing the boundaries into the unknown; trajectories

of user behaviour in new frontiers

Gráinne Conole, Open University, UKASCILITE Conference, Auckland, 8th December 2009

Page 2: Conole Keynote Ascilite 2009 Conference Presentation

Outline The broader context

A changing digital landscape: redefining ICT

Paradoxes created by ‘digital’ Educational dilemmas Jenkins twelve skills for participatory

culture A case study intervention

Cloudworks: Vision, theoretical underpinnings, key

concepts Emergent patterns of user behaviour Evolving theoretical framework

Grand challenges What are the key research questions? Methodology? Theoretical perspectives?

Page 3: Conole Keynote Ascilite 2009 Conference Presentation

A changing digital landscape: redefining ICT

Trends Shift from content to social

mediation New practices of creation,

sharing and dialogue Scaling up/network effects

Web 2.0 practices Peer critiquing User generated content Collective aggregation Community formation Digital personas

goalachieves

Mediating artefacts

Multiple communication channels: Email, texting, blogs, wikis, forums, Skype, social networking sites,virtual worlds…

Multiple locations & representations: Repositories, RSS feeds, social bookmarking, concept maps, tag clouds, data maps, avatars

Thought experiment: A user interacting with technology to achieve a specific goal

Page 4: Conole Keynote Ascilite 2009 Conference Presentation

Expansive knowledge domain

Death of expertiseeveryone an expert

Hierarchy & control less meaningful

Multiple pathways/lost in cyberspace

Increasingly complex digital landscape

Beyond ‘digital space’/New metaphors

Content distributed, everything is miscellaneous

Multiple (co-)locations/loss of content integrity

Collective intelligence

Social collective/digital individualism

Free content & tools, open APIs and mash ups

Issues re: ownership, value, business models

Paradoxes created by the digital

Page 5: Conole Keynote Ascilite 2009 Conference Presentation

Expansive knowledge domain

Challenges the role of the teacher

Hierarchy & control less meaningful

Need for new learner pathways

Increasingly complex digital landscape

Widening skills gap between ‘tech savy’/others

Content distributed, everything is miscellaneous

Need to rethink the design process

Collective intelligence

Potential for new forms of learning

Free content & tools, open APIs and mash ups

Lack of uptake

Educational dilemmas

Page 6: Conole Keynote Ascilite 2009 Conference Presentation

Digital literacies

Jenkins twelve skills for participatory culture Play – experimentation/problem solving Performance – alternative identities Simulation – construct models of real-world processes Appropriation – sample and remix of media content Multitasking – scanning and then focusing on salient details Distributed cognition – interaction to expand mental capacities Collective intelligence - to pool knowledge with others Judgment – evaluation reliability of different information Transmedia navigation – follow the flow of stories across

modalities Networking – search for, synthesize and dissemination

information Negotiation – travel diverse communities, multiple perspectives Visualisation – different data representations for ideas, patterns,

trends

Digital literaciesSeely BrownJenkinsLea and GoodfellowLankshear

Page 7: Conole Keynote Ascilite 2009 Conference Presentation

A case study intervention

Issues Lack of uptake of technologies for learning and teaching New skills needed for engaging in a participatory digital

landscape Teachers say they want examples/want to share/discuss

Aim To bridge the gap between the potential of technologies

and their actual use in an educational context Research question

Can we harness web 2.0 practices to foster better sharing and discussing of learning and teaching ideas and designs?

Page 8: Conole Keynote Ascilite 2009 Conference Presentation

Principles and methodology

Principles User-centred Theory-based Critically reflective and evolving

Methodology Rich evaluation with elements of virtual ethnography Agile development: initially build in Drupal, now Codeigniter Series of phases: design decisions, development, evaluation

Data collection Web stats including google analytics Interviews ‘Cloudfests’ and focus groups Workshops and conferences Observation and reflective diaries Critical friends group and design summits

Page 9: Conole Keynote Ascilite 2009 Conference Presentation

Initial theoretical perspectives

“Social objects”Social networking makes little sense if we leave out the objects that mediate the ties between peopleEngeström

Design framework for socialityEnabling practiceMimicking realityBuilding identityActualising selfBouman et al.

Page 10: Conole Keynote Ascilite 2009 Conference Presentation
Page 11: Conole Keynote Ascilite 2009 Conference Presentation

Key concepts

Clouds: core objects in Cloudworks

Cloudscapes: collections of clouds

Activity streams: dynamic filters of new activity

Follow and be followed: Personal activity stream

and peer recognition

Page 12: Conole Keynote Ascilite 2009 Conference Presentation

Key concepts: Clouds

Clouds: IdeasDesign or case studiesTools or resourcesQuestions or problems

Page 13: Conole Keynote Ascilite 2009 Conference Presentation

Key concepts: Clouds

Clouds: IdeasDesign or case studiesTools or resourcesQuestions or problems

Page 14: Conole Keynote Ascilite 2009 Conference Presentation

Clouds: IdeasDesign or case studiesTools or resourcesQuestions or problems

Key concepts: Clouds

Page 15: Conole Keynote Ascilite 2009 Conference Presentation

Key concepts: Clouds

Clouds: IdeasDesign or case studiesTools or resourcesQuestions or problems

Page 16: Conole Keynote Ascilite 2009 Conference Presentation

Key concepts: Clouds

Clouds: IdeasDesign or case studiesTools or resourcesQuestions or problems

Page 17: Conole Keynote Ascilite 2009 Conference Presentation

Key concepts: Clouds

Clouds: IdeasDesign or case studiesTools or resourcesQuestions or problems

Page 18: Conole Keynote Ascilite 2009 Conference Presentation
Page 19: Conole Keynote Ascilite 2009 Conference Presentation

Key concepts: Cloudscapes

Cloudscapes:ConferencesWorkshopsCourse teamStudent cohortResearch themeProject

Page 20: Conole Keynote Ascilite 2009 Conference Presentation

Key concepts: Cloudscapes

Cloudscapes:ConferencesWorkshopsCourse teamStudent cohortResearch themeProject

Page 21: Conole Keynote Ascilite 2009 Conference Presentation

Key concepts: Cloudscapes

Cloudscapes:ConferencesWorkshopsCourse teamStudent cohortResearch themeProject

Page 22: Conole Keynote Ascilite 2009 Conference Presentation
Page 23: Conole Keynote Ascilite 2009 Conference Presentation

Digital trails and pathways

Filtering – personalisation and tailoring RSS feeds for people and cloudscapes Different levels of email alert Activity streams

Public activity stream (all activities on the site), Cloudscape activity streams, User activity streams

Tabbed views – all, clouds, cloudscapes, comments links, references, extra content

Serendipity Active clouds on home page Featured cloudscapes on home page Browse clouds, cloudscape, tags, people Search for keywords

Page 24: Conole Keynote Ascilite 2009 Conference Presentation

Individuals, collectives, communities

Views from 142 countries Users:

Teachers (from K-12, tertiary, independent) Researchers Educational technologists/support staff Policy makers Researchers Learners

Characteristics Boundary crossing Multi-purpose, different motivations Lurking through active participation

Page 25: Conole Keynote Ascilite 2009 Conference Presentation

Key concepts: Activity streams

Clouds

Page 26: Conole Keynote Ascilite 2009 Conference Presentation

Key concepts: Activity streams

Clouds Cloudscapes

Page 27: Conole Keynote Ascilite 2009 Conference Presentation

Key concepts: Activity streams

Clouds Cloudscapes Comments

Page 28: Conole Keynote Ascilite 2009 Conference Presentation

Key concepts: Activity streams

Clouds Cloudscapes Comments Links

Page 29: Conole Keynote Ascilite 2009 Conference Presentation

Key concepts: Activity streams

Clouds Cloudscapes Comments Links References

Page 30: Conole Keynote Ascilite 2009 Conference Presentation

Key concepts: Activity streams

Clouds Cloudscapes Comments Links References Extra content

Page 31: Conole Keynote Ascilite 2009 Conference Presentation
Page 32: Conole Keynote Ascilite 2009 Conference Presentation
Page 33: Conole Keynote Ascilite 2009 Conference Presentation
Page 34: Conole Keynote Ascilite 2009 Conference Presentation
Page 35: Conole Keynote Ascilite 2009 Conference Presentation

Follow & be followed Similar to following in

twitter Can follow cloudscapes &

people Indicates things & people

you are interested Anything you follow

appears in your personal cloudstream

Page 36: Conole Keynote Ascilite 2009 Conference Presentation

Cloudworks principles and culture

Open, drawing on web 2.0 practices Clouds as core objects – social, cummulative, intelligent Intentionally both built around “communities”/’clusters

of interest” Cross-boundary, both filtering/personalisable and

serendipitous Dynamic and evolving through use alongside real

events as well as virtual ones Variety of types of activities and uses, but focus always

on sharing, finding and discussing educational ideas and designs

Page 37: Conole Keynote Ascilite 2009 Conference Presentation

Emergent patterns of use

Events: conferences and workshops ETUG workshop, 20th-21st October 2009 http://cloudworks.ac.uk/index.php/cloudscape/view/1903

Discussions: Flash debates The changing nature of conferences http://cloudworks.ac.uk/cloud/view/2577

Eliciting expertise and open reviews Literature review of Web 2.0 use in Higher Education http://cloudworks.ac.uk/index.php/cloudscape/view/1895

Aggregating resources Personalising formal learning with technology http://cloudworks.ac.uk/index.php/cloudscape/view/1871

Page 38: Conole Keynote Ascilite 2009 Conference Presentation

Some stats….Aspect Everyone Team Non-team

Cloudscapes 142 58 84

Clouds 1557 1014 543

Comments 2378 786 1592

Links 2021 1371 650

1603 registered users

Added Sept.

From 143 countries

Page 39: Conole Keynote Ascilite 2009 Conference Presentation

Evolving theoretical framework

Social objects

Activity theoryContext & culture

Sociality frameworkChanging practices

Rhetoric performanceExpression of self

Collective intelligenceExpression of self

Alevizou, G., Conole, G., Culver, J. and Galley, R., paper submitted to Netwerkd Learning

Page 40: Conole Keynote Ascilite 2009 Conference Presentation

Summary

Evidence of new practices occurring on the site Genuine “buzz” about the site increasingly Mix of web 2.0 functionality and nice alignment with

existing web 2.0 tools Supporting a range of learning and teaching activities,

but remaining true to the core principles and vision Cloudworks champions on the rise Evaluation is shedding a lot of light on emergent

practices in web 2.0 environments Evolving roadmap, including:

Iterative redesign Voting/recommendations Open API Going open source Mobile Cloudworks

Page 41: Conole Keynote Ascilite 2009 Conference Presentation

Grand challenges

Digital divide is ever increasing. How do we deal with this?

Are we seeing Jenkin’s 12 digital literacies skills? How can we help those in education develop these more?

How can we study these complex, fast evolving technological systems ? New methodologies?

What theoretical insights should we draw on? Is there evidence of new pedagogies emerging? Are we capable (and willing) to rise to the challenge?

Page 42: Conole Keynote Ascilite 2009 Conference Presentation

Flickr images

Treasure island 1 http://www.flickr.com/photos/tontoncopt/2075310775/

Web 2.0 city http://www.flickr.com/photos/4everyoung/313308360/

Grand challenges http://www.kamaelia.org/GrandChallengesCover.png

Masai http://www.flickr.com/photos/marcsamsom/2316324361/