conquering frustration

7/28/2019 Conquering Frustration

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General Awareness• What is frustration• Causes of frustration

• Symptoms of stress

• Factors influencing work stress

• How to handle frustration



WHAT IS FRUSTRATION

The feeling of being upset or annoyed, esp.because of inability to change or achieve

something.

I HATE YOU



CAUSES OF FRUSTRATION



EXTERNAL STRESSORS

• Physical Environment

• Social Interaction

•

Organisational• Major Life Events

• Daily Hassles



Physical Environment

• Noise

• Bright Lights

•

Heat• Confined Spaces



Social Interaction

• Rudeness

• Bossiness

•

Aggressiveness by others• Bullying



Organisational

• Rules

• Regulations

•

“Red - Tape” • Deadlines



Major Life Events

• Birth

• Death

• Lost job

• Promotion

• Marital status change



Daily Hassles

• Commuting

• Misplaced keys

•

Mechanical breakdowns



INTERNAL STRESSORS

• Lifestyle choices

• Negative self - talk

•

Mind traps• Personality traits



SYMPTOMS OF STRESS

• Physical symptoms

•

Mental symptoms• Behavioural symptoms

• Emotional symptoms



Physical Symptoms

• Sleep pattern changes

• Fatigue

• Digestion changes

• Loss of sexual drive

• Headaches

• Aches and pains

• Infections

• Indigestion

• Dizziness

• Fainting

• Sweating & trembling

• Tingling hands & feet

• Breathlessness

• Palpitations

• Missed heartbeats



Mental Symptoms

• Lack of concentration

• Memory lapses

•

Difficulty in making decisions• Confusion

• Disorientation

• Panic attacks



Behavioural Symptoms

•

Appetite changes - too much or too little• Eating disorders - anorexia, bulimia

• Increased intake of alcohol & other drugs

• Increased smoking

• Restlessness

• Fidgeting

• Nail biting

• Hypochondria



Emotional Symptoms

• Bouts of depression

• Impatience

•

Fits of rage• Tearfulness

• Deterioration of personal hygiene and

appearance



FACTORS INFLUENCING WORKSTRESS

• The drive for / fear of

for success / failure

• Changing work patterns

• Working conditions

• Overwork

• Under-work

• Uncertainty

• Conflict

• Responsibility

• Relationships at work

• Change at work



Handling Frustration

ABC STRATEGY

A = AWARENESSB = BALANCE

C = CONTROL



Handling Frustration

• Use stress-inoculation

• Use desensitization

• Consider frustration tolerance training

• Meditate and relax

• Use catharsis

• Make constructive use of energy from anger

• Learn to be assertive with others

• Be empathetic

• Practice emotional control by role-playing

• Learn to fight fairly



THE PURSUIT

OF HAPINESS

http://localhost/var/www/apps/conversion/tmp/scratch_6/Conquering%20Frustration/pursuit%20of%20happyness%20touching%20scene.mp4



My Final Word

conquering frustration

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