Fact Sheet

ConsciousInclusionWhen unconscious bias trainingisn’t enough.

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Awareness of biases is important, but we also need to equip people with ways to both interrupt bias andto create an environment where differences are appreciated, and people are included. Every day we hearabout incidents where unconscious and conscious biases are having an impact in our society. Thesesituations take a toll on people and are getting in the way of productive and satisfying experiences forboth employees and customers.

Conscious Inclusion helps all employees to understand their own biases and their impact on those aroundthem to do or not do their best work. This program focuses on how to create an environment wherecuriosity about differences is encouraged and where inclusion is the mutual responsibility of all employees.

Overview

Businesses that seek to meet ever changing marketneeds must attract and retain a diverse workforce.Data reveals that greater innovation and strongerfinancial performance results come fromorganizations that are both diverse and inclusive. Thismeans that organizations must equip theiremployees to create and foster an environment inwhich difference is welcome and diverseperspectives are sought out with intention. Onlythen will businesses realize the full promise of thebenefits of a diverse workforce.

Conscious Inclusion is a program suitable for all levelsof the organization and will help individualsunderstand their own biases and their ultimateimpact on those around them. Participants will learnthrough a variety of experiential exercises that willhelp participants understand their own aspects ofdiversity, how assumptions show up at work, and theprofound impact our reactions to differences canhave on the experiences, opportunities, and types ofsupport that individuals receive. Participants willleave the program with new awareness and specificplans to help mitigate bias in their daily interactions.

In this program,participants will:

Examine their own biasesand triggers.Understand the impact ofbias on the experience ofothers and their ability tothrive.Explore the ways in whichbias shows up daily and learntechniques to combat it.Plan practical actions toapply at work.

Conscious Inclusion helps all employees to understand their own biases andtheir impact on those around them to do, or not do, their best work.

Fact Sheet

2 © Korn Ferry 2018. All Rights Reserved.

About Korn Ferry

Korn Ferry is a global organizationalconsulting firm. We help clientssynchronize strategy and talent to drivesuperior performance. We work withorganizations to design their structures,roles, and responsibilities. We help themhire the right people to bring theirstrategy to life. And we advise them onhow to reward, develop, and motivatetheir people.

Participants will leave with:

An understanding of what unconscious bias isand where it comes from.

Enhanced self-awareness of their own blindspots.

A personal commitment to being moreintentionally inclusive.

Tools to build authentic relationships andmitigate bias.

Learning approaches:

Personal reflection.

Experiential exercises.

Animated video.

Large, table, and paired discussions.

Action planning.

Optional: pre-work and reinforcement/application tools, additional modules forspecific audiences or topics

Modalities:

Half day instructor-led.

Additional modules instructor-led.

One-hour Appreciating Differences elearning.

Tailoring and customization available.

Licensing and train-the-trainer available.

Reactions to differenceThe Inclusion Scale

AppreciationYou see these people’s differences as positives and consider them to possess traits you value. You enjoy and choose to be around them.

AcceptanceThese people’s differences don’t matter to you. You notice how they are

the same as you and ignore how they are different.

ToleranceYou’re slightly uncomfortable with these people’s differences. You think

they should be treated respectfully, but you’d rather not interact with them.

AvoidanceYou feel very uncomfortable around people with these differences. You try

to avoid them and do not want to work with them.

RepulsionYou strongly believe that these people are different in ways that are not normal, and they do not belong in your workplace.

© 2018 KORN FERRY. ALL RIGHTS RESERVED