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Considering Standardized Interoperability in your technology plan By: Doug Lambert MultiSpeak® Program Manager

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Page 1: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Considering Standardized Interoperability

in your technology plan

By: Doug LambertMultiSpeak® Program Manager

Page 2: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Outline

Define InteroperabilityExplain MultiSpeak®Utility ExamplesBenefits seen with InteroperabilityPlanning an ImplementationFuture Direction

Page 3: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Interoperability…

The ability of different information technology systems and software applications to communicate, exchange data, and use the information that has been exchanged.– Regardless of application or application vendor– Systems working together within and across

boundaries.

Page 4: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

MultiSpeak

The MultiSpeak® Standard is recognized as one of the leading standards for enterprise application interoperability.– Used by more than 725 electric cooperatives,

investor-owned utilities, municipals, and public power districts

– In at least 19 different countries

Page 5: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Enabling SmartGrid Technologies

MultiSpeak® plays a critical role in enabling Smart Grid technologies to communicate with one another.

“Smart grid” generally refers to a class of technology people are using to bring utility electricitydelivery systems into the 21st century, using computer-based remote control and automation. (energy.gov)

http://www.wmata.com/rail/maps/map.cfm

Page 6: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Benefits to Members

Free TrainingAccess to Membership WebsiteVoting rightsParticipation in technical committeesAccess to MultiSpeak® Staff as a resourceA voice in future developmentAccess to the MultiSpeak server

Page 7: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

MultiSpeak® Vendor Members(12/2013)

ABB Aclara Alstom Grid ATS Autodesk Central Service Association CG Automation Solutions CGI Technologies and Solutions Clevest Solutions Cognizant Technology Solutions India Cooper Power Systems Cooperative Response Center Daffron & Associates Efacec (Advanced Control Systems) Elster Integrated Solutions Electsolve Technology Solutions & Services ESRI Essex Energy Corporation

– Utilismart ETAP Exceleron Software GeoDigital Solutions Geospatial Extensions GridFirst GISBiz Harris Computer Systems

– Advanced Utility Systems– Cayenta– Cogsdale– MeterSense– NorthStar Utility Solutions– Systems & Software

InSight Mobile Data Itron

Landis + Gyr– Ecologic Analytics

Lockheed Martin Milsoft Mueller Systems, Inc. NexTraq NISC On-Ramp Wireless Open Access Technology International Open Systems International OpMoSys, Inc. Oracle Utilities OSIsoft Partner Software Professional Computer Systems Pyramid Communications SEDC Schneider Electric Sensus Siemens

– eMeter Silver Springs Networks Smart Grid CIS Spatial Network Solutions Survalent Technologies Tantalus Telogis Trident Micro Systems Trilliant Inc Trimble Tyler Technologies UISOL Utility Software Solutions Wireless Matrix

Page 8: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

MultiSpeak® Auditing Members(12/2013) Albeado

Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative Fusion Cornice Engineering EnerNex EPRI Guiding Principle Home Grown Business

Integrations ITLogica, Inc.

Luxoft Power System Engineering

(PSE) Quality Logic Red Clay Consulting R. W. Beck (SAIC) Savage Data Systems Spectrum Engineering STAR Energy Services Synaptitude Talend, Inc. Verdeeco Xtensible Solutions

Page 9: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

MultiSpeak® Utility Members(12/2013)

Albemarle EMC, NC Altamaha EMC, GA Bandera Electric Coop, TX Barton County EC, MO Benton PUD, WA Berkeley Electric Coop, SC Boone EC, MO Canoochee EMC, GA Central Alabama Elec. Co-op Central Alberta REA Central REC, OK City of Seguin, TX Coastal Electric Coop, GA Colquitt EMC, GA Co-Mo EC, MO Connexus Energy, MN Corn Belt Energy, IL CoServ Electric, TX Cowlitz County PUD, WA Dakota EA, MN Delta-Montrose Electric

Association, CO Dixie EMC, LA Duck River EMC, TN East Central OK EC Easton Utilities, MD EnergyUnited, NC Eugene Water & Electric Board,

OR

Oklahoma Electric Co-op Opelika Light & Power, AL Owen Elec. Co-op, KY Ozarks Electric Co-op, AR PECO Energy, PA Peninsula Light Company,

WA Pioneer REC, OH Platte-Clay Elec. Co-op, MO REA Energy Cooperative,

PA San Bernard EC, TX Santee Elec. Co-op, SC Satilla REMC, GA Snapping Shoals EMC Southern Company, GA Southern Maryland EC, MD Southern Rivers Energy, GA Southwest Mississippi EPA,

MS Steuben REC, NY Sumter EMC, GA Talquin Electric

Cooperative, FL Umatilla EC, OR Vermont Electric Co-op White River EA, CO White River Valley EC, MO WIN Energy REMC, IN

First Electric Cooperative, AR Flathead Electric Cooperative,

MT Flint EMC Great Lakes Energy, MI Great River Energy, MN Green Mountain Power, VT Inland Power & Light, WA Jackson Energy Authority, TN Jamaica Public Service

Company Jefferson Energy, GA Jo-Carroll Energy, IL KAMO Power, OK Kootenai EC, ID Laclede EC, MO Lake Country Power, MN Magic Valley EC, TX Mountain Parks Electric, CO Medina Electric Co-op, TX Mid-Carolina Electric Co-op,

SC Midwest Energy, KS Minnesota Power/ALLETE, MN New Hampshire Electric Co-

op Northern Neck EC, VA Northern Virginia EC, VA Ocmulgee EMC, GA Old Dominion Electric

Cooperative, VA

Page 10: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

MultiSpeak® Sponsor Members

(02/2014)

National Rural TelecomunicationsCooperative (NRTC)

Page 11: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

75+ Standards to support this vision…

MultiSpeak® Presence

Page 12: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Interaction of Actors in Different Domains of the

Page 13: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Role of MultiSpeak

Page 14: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Implementing MultiSpeak ®Use Cases

Use Case– A story, told in structured and detailed steps,

about how actors work together to define the requirements to achieve Smart Grid goals.

Page 15: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Implementing MultiSpeak®Utility Example

AMI/AMR to Outage Management– Pinging Meters to ask if they are out of power– Self-reporting meters to OMS on some AMI– Power quality alarms.

Internet Video Link

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Page 17: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Implementing MultiSpeak ®Use Cases

Benefits• Improved customer service• Real-time self-reporting of outages from the meters• Real-time theft/tamper alerts.• Elimination of unnecessary trips

– Cost savings– Rested linemen

• Improved accuracy of OMS– Accurate reliability indices (SAIDI, SAIFI, CAIDI…)

Page 18: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Sensus Implementation at SBEC

Version 3.0 MultiSpeak using Sensusversion RNI 2.2.4Self-reporting outages and tampers to

Milsoft OMS– *Initial reporting of all alarms as outages to OMS

• Version 3.0 does not allow for meter events/alarms (Written in Version 4.1)

• Events/Alarms removed with help of Sensus

Page 19: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Sensus Implementation at SBEC

Automatic synching between NISC Accounting Business Solution (ABS) and Sensus RNI– Status– Location– Initiate Connect/Disconnect– Get last reading from Sensus RNI on demand.

Page 20: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Customization Requirements by SBEC for Sensus

Ship file for testing and inventory.Daily Interval Readings using SQL CMEP, Backfill, MLA for NISC MDMSAlarms to Milsoft’s OMS using SQL

– Not needed if implementing MultiSpeak v.4.1

Page 21: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Benefits of Interoperability Improved Customer/Member Service Streamlining and automation of processes Reduction in training needed

– Perform tasks from within the software the employee is comfortable with using.

Improved data integrity– Standard way of transferring data

Less burden on technical staff– Easy to implement

Real cost savings for the utility and vendors Enabling Smart Grid technologies

– Adding new functions to the standard. Enhanced safety

– AVL to OMS

Page 22: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Planning and Implementing Strategic

Assessment Business

process assessment

Tech. DesignRoadmap Vision

Page 23: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Planning an ImplementationExisting Enterprise Systems?

– Participants of MultiSpeak? • (vendor list found at Multispeak.org)

– What information needs to be exchanged?• Does MultiSpeak® support exchanging this

information?• Do all applications and vendors involved utilize

MultiSpeak® or another common standard?

Do all systems support the necessary methods to accomplish the task?

Page 24: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Planning an Implementation

MultiSpeak Versioning Matters!– Version 3.0 most commonly– Version 4.1

• AMI Event • AVL• Work Management

– Version 5.X• DER• Profiles for testing

Page 25: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

What is a profile?Profiles are comprised of a combination of

use cases to accomplish a specific process a specific way.– i.e. “Pre-pay profile A” – might allow for full

automation between IVR,OMS,CIS,PaymentGateway, AMI, and MDMS

– whereas “Pre-pay profile B” might be limited by a requirement by the utility to have human interaction with a reset button on the meter in the AMI step.

Page 26: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Testing and CertificationLook for the logos Interoperability TestingAssertion Documentation (MultiSpeak.org)

– Read and understandSite Acceptance Testing

– Prove with your dataMultiSpeak® has a server for testing and

development

Page 27: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Data Workflow Decisions

What is the ‘system of record’?

Page 28: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Network Configurations

Usually requires url address user name, password, and port for MultiSpeak®.Firewall between applications?

– Firewall configuration – Allowing port

Secure?– Certificate level?

• Certificate management

Page 29: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

MultiSpeak Security StandardPer-Message Message-level Security.

– Best used when the client and server need to exchange single messages infrequently.

Per-Session Message-level Security. – Best used when the client and server need to exchange several

messages in a short period of time.

Transport-level Security: – Best used for point-to-point architectures

No protection. – This SHALL only be used for debugging purposes (e.g. determining

whether communication failure is occurring due to security functionality or some other protocol incompatibility)

Page 30: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Cyber Security Considerations

Download from Cooperative.com

Local link to plan

Interoperability Cyber Security Plan

Page 31: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Continued Support?RFP’s

– Include MultiSpeak requirement• "UTILITY shall give preference in evaluation of

vendor proposals to software interfaces that have been tested to be compatible with the MultiSpeak Version 3.0 specification (or higher) unless the vendor can show that the interfaces proposed provide substantially improved functionality over those included in the MultiSpeak specification."

Page 32: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Continued Support?

Maintenance agreements and contracts– Require continued support as new functionality

and versions are added.• Require of all applications involved.

Join MultiSpeak® – Contact Doug Lambert (see last slide)

Page 33: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Implementation Summary

Evaluate existing enterprise systems– MultiSpeak Compliant?– Interoperability Tested?– Proven Solutions with other utilities?

Evaluate proposed new technology– What are you wanting to accomplish?– What information exchange is needed?– What functionality is required?

Page 34: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Implementation Summary Cont.

Do all parties support the same version?Do all parties support the required methods?Are all parties interoperability tested?Are you able to get desired results at your

utility?

Page 35: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Implementation Summary Include interoperability in your technology

plan and vision.– Where will customization be required?

• Why?• Costs?• Develop a plan to reduce/eliminate customization.• Have a roadmap of how and when you will reach your

goals

Require vendor-continued support in writing.– Maintenance Agreement

Page 36: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Future of MultiSpeak®Continued work on Version 5.x

– Develop profiles Improving Testing and Certification

– Include Profiles in testing Improve MultiSpeak Server abilitiesRetooling of classes

– On line modules– In person training– Phone/e-mail consultation

Page 37: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Questions?

Doug Lambert(703) 907-5851 - Office(571) 389-2627 - [email protected]

Page 38: Considering Standardized Interoperability in your ... · MultiSpeak® Auditing Members Albeado (12/2013) Aerinet Solutions Bridge Energy Group Capricorn Systems, Inc. Cigital Cooperative

Referenceshttp://www.nist.gov/smartgrid/nistandsmartgr

id.cfmhttp://energy.gov/oe/technology-

development/smart-gridwww.multispeak.orgwww.sgip.orghttp://www.nist.gov/smartgrid/upload/NIST_F

ramework_Release_2-0_corr.pdfwww.cooperative.com