consolidated risk solutions wrap-up administration services

WRAP-UPADMINISTRATIONSERVICES

2400 Lakeview ParkwaySuite 275, Alpharetta,Georgia 30009

678.339.9766 [email protected]

WRAP-UP ADMINISTRATION SERVICES

INTRODUCTION

CONSOLIDATED RISK SOLUTIONS

Founded in 2002, Consolidated Risk Solutions (CR Solutions or CRS) was created to provide wrap-up administration services to brokers, owners and contractors who did not have their own in-house capabilities. Since its inception CRS has been dedicated to continually improving the wrap-up environment for all participants and parties involved, beginning with its own people.

CRS’ hiring philosophy has been to recruit from local universities, specifically targeting their Risk Management & Insurance graduates. All new hires are placed in an entry level position and learn the CRS methods from ground up. As they grow, employees are tracked to specific industry specialties including particular project types and national regions. Our employees are encouraged to continue their education through monthly office “lunch-and-learns”, attendance at local lectures and speaking engagements, and by obtaining industry relevant designations. Aside from the commitment to education, CRS also advocates teamwork within the organization and throughout the community. CRS staff regularly assists one another with large projects and time sensitive tasks, and each quarter we all roll up our sleeves and spend the day volunteering for a local non-profit group.

Of course CRS would not exist without its clients, and it is for our clients that we continually strive to perform beyond expectations in providing effective, efficient and quality service. We aim to lead in innovative ways to enhance our clients’ wrap-up experience; though this is sometimes accomplished through technology it is more often achieved through our personal touch

and attention to the details. We take the time to get to know our clients so that we may anticipate their needs and provide answers prior to the questions being asked. We maintain complete and accurate records throughout the construction of the project and for years after the project’s completion. It is because of this dedication that we are able to boast %100 client retention and would be confident providing any one of them as a reference to our capabilities.

Through years of experience CRS has recognized that we have many more clients than those who pay our bills; in addition to the program sponsor we also view trade contractors, subcontractors, carriers, and the owner or general contractor (whichever is not the program sponsor) as our clients. This view has inspired us to create tools that produce efficiencies and ease of use for all. We have developed specific reports that carriers use when performing audits or verifying enrollments, we built a subcontractor portal where subs can enter their enrollment and payroll information online, and we generate a quarterly newsletter containing informative articles and instructional videos that assist the community as a whole.

It is CR Solutions’ mission to be the best wrap-up administration group in the country and to provide the most innovative solutions to information management in the industry. We believe that we have achieved this today and will continuously work to retain this success.

678.339.9766 866.732.7413

Consolidated Risk Solutions specializes exclusively in wrap-up insurance for large-scale construction projects.

Owners, take control of your risk. Make sure your workers are covered. Make sure your contractors and subcontractors are properly insured. Get better insurance protection with no gaps.

We've been serving the construction risk management industry since 2002. Turn to Consolidated Risk Solutions to handle the administration of your wrap-up insurance.

WRAP-UP ADMINISTRATION SERVICES 678.339.9766 866.732.7413

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CRS EXPERIENCE

SOME RECENT SUCCESSES…..PROJECT DESCRIPTION PROGRAM PROGRAM TYPE LOCATION

Research/Pharmaceutical Facility $826,000,000 OCIP Georgia

School Construction Program $3Bil ROCIP New Jersey

High-Rise Hotel/Condo/ Commercial $600,000,000 ROCIP New York

High-Rise Hotel/Condo/Commercial $700,000,000 RCCIP New York

Hospital $126,510,000 OCIP Virginia Beach VA

Various Project Types $1Bil RCCIP CT, NJ & NY

Apartment Building $100,000,000 OCIP Cambridge MA

Various Project Types $1Bil RCCIP KY, IN, NC, OH, TN

Hydro-Electric Power Plants $300Mil Each (x4) 3 OCIPs KY, OH, WV

Various Project Types $3Bil RCCIP CA, FL, IL, MA, NC, NY, TN

Heavy Civil $282,000,000 CCIP New York

Data Centers $560,000,000 ROCIP AZ, PA, TX, VA


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CRS VIDEOS

ABOUT CRS

CRS PAYROLL REPORTING

CRS WRAP-UP MANAGEMENT

CRS ONLINE ENROLLMENT

CRS TECHNOLOGY

CRS GATEKEEPER

SUBSCRIBE TO OUR YOUTUBE CHANNEL TO GET OUR LATEST VIDEOS

https://www.youtube.com/watch?v=OS_8ZbjMPD8&feature=youtu.be

https://www.youtube.com/watch?v=tczgh-66gu4&feature=youtu.be

https://www.youtube.com/watch?v=2nbrAZdbDVE&feature=youtu.be

https://www.youtube.com/watch?v=0hbo10dLH7k&feature=youtu.be

https://www.youtube.com/watch?v=c4NuJlRwRdc&feature=youtu.be

https://www.youtube.com/watch?v=SYM0nBZUlDc&feature=youtu.be


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CRS ADMINISTRATION SERVICESThe CRS Administration Service Teams resides in our Central Service Center in Atlanta, GA under the direction of our COO, Jennifer Phillippi. This office is composed of personnel (Account Managers, Account

Our expertise in the field of wrap-ups, in conjunction with our extensive database of historical information on projects, contractors and trades allows us to provide feedback on the project under consideration, including a customized pro-forma.

Creation of program documents is a standard CRS service that is provided on all of our programs. The following documents are available for your use:

The following is a summary of the activities that are generally undertaken:

Associates, and Technology support), who manage Wrap-Up Programs %100 of the time. They provide the necessary experience and dedication needed to make these programs successful.

PRO-FORMA CREATION

PROGRAM DOCUMENTS…

This short document is intended to help bidders understand the basics of the program, the insurance coverage being provided and how the program affects their bid.

This all encompassing document covers everything from enrollment and claims reporting procedures to insurance coverage provided and required.

Our team will perform contractual reviews and develop a draft contractual addendum to deal with the insurance provisions of the Wrap-up.

INSTRUCTIONSTO BIDDERS

CCIP/OCIPPROCEDURES MANUAL

CONTRACTUAL REVIEW/CONTRACT ADDENDUM

CONTRACTOR CIP PARTICIPATION……


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Immediately upon being advised of a contract award CR Solutions will contact the contractor with a request for Enrollment Information. The following information will be collected…

CR Solutions utilizes an online system for enrollment. Once a contractor is awarded, CRS will forward that contractor a web link. The contractor will access that link and continue to an easy 10 step process to complete the required information for enrollment. This process will generate an email for easy and quick enrollment with the wrap-up carrier.

Contractors should not be allowed to initiate work until all of the required information is provided to CRS. It is possible to complete enrollment in a very short period of time with minimal information. CRS will help contractors through this process so that there is no delay to the start of work.

CRS will issue evidence of coverage and certificates of insurance to each eligible contractor after receipt and review of enrollment information.

The CCIP/OCIP insurer will agree to issue and forward individual contractor/subcontractor policies within thirty days after receipt of enrollment information on a new contractor. CRS will forward policies to the address of the contractor or subcontractor.

Contractor name, address, and name and phone number of principal coordinator of reporting requirements under the WRAP-UP

Confirmation of contract number/job site

Anticipated start date

Current Interstate or Intrastate experience modification factor (whichever applies).

Projected value of gross receipts

Estimated completion date of work or contract duration

Projected payroll by classification of work (if applicable)

Certificates of insurance (to be completed and signed by contractor›s agent/broker)

Supporting Declarations Rating Pages from each coverage to be provided under this Wrap-up.

ENROLLMENT

CRS ONLINE ENROLLMENT

CAPTURING ACCURATE CCIP/OCIP CREDITS

OUR SERVICE LEVELS


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CRS can negotiate the insurance credits directly with each contractor to determine the total costs of insurance built into each bid. CRS will also analyze bid enrollment forms prior to the award to determine if the insurance credits are adequate for each particular contractor. CRS can provide the Owner benchmark percentages for an acceptable insurance credit for each trade as well.

CRS negotiates insurance credits using the highest standards found in the industry. We have regional experts who understand this process and verify all

OPTION #1Bronze

Insurance Credit Tracking

CRS will collect and track insurance credits as identified by each

participating contractor. Regardless of the identification method chosen, CRS will not collect contractor policy information to verify the adequacy of the provided amount; the number(s)

will simply be tracked in CRS’ RMIS (CR Insight).

OPTION #2Silver

Evaluating Contractor Credits

CRS will collect rating/declaration pages and other policy information

from each contractor of every tier. This can be done either prior to or after

award. CRS will verify, using this policy information, that the insurance credit (either alternate or deduct) identified

by the contractor, either at time of bid or during enrollment process, is either equal to or greater than what the contractor would have otherwise paid for their own insurance. CRS will

notify program sponsor and/or sponsor representative of any variances between

the contractor’s offered credit and the CRS calculated credit. Program sponsor

and/or sponsor representative will be responsible for notifying CRS of the

final credit amount agreed upon with the contractor. CRS will not be involved in the discussions that lead to this final

agreed upon amount.

OPTION #3Gold

Insurance Credit Negotiations

CRS will collect rating/declaration pages and other policy information

from each contractor of every tier. This can be done either prior to or after

award. CRS will verify, using this policy information, that the insurance credit (either alternate or deduct) identified by the contractor, either at time of bid or during enrollment process, is either

equal to or greater than what the contractor would have otherwise paid for their own insurance. CRS will work

with contractor to resolve any variances between the contractor’s offered credit

and the credit calculated by CRS. Once an agreement is achieved, CRS

will notify appropriate party(ies) of the verified and agreed upon amount.

rates and premium modifiers particular to each state and insurance program.

We require policy documentation from each contractor to determine the insurance credit calculation, and negotiate additional credits for first dollar loss charges, excess credits, markup/overhead, and coverage enhancement credits. Through our software system we can determine an appropriate payroll amount for each trade to ensure the initial insurance credit is accurate.


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The insurance market is hardening; this means that insurance costs are increasing. Because of this uptick in insurance costs, CCIP/OCIP credits will also increase. A CCIP/OCIP can take advantage of the increasing cost of insurance for contractors.

Because many contractors participating in this CCIP/OCIP may have multiple contracts, the following services will be provided for each additional contract after the initial enrollment.

CONTRACTOR INSURANCE COST TRENDS

SUCCESSIVE CONTRACTS FOR ENROLLED CONTRACTORS

THE FIRST STEP in the online enrollment process requires contractor to enter their Federal ID. Since contractor is already known to us much of their standard company information will pre-fill. Contractor will still need to enter specific contract information including start date, payroll and insurance credit.

CRS WILL VERIFY CONTRACTOR provided

insurance credit based on the valid rates and

calculation on file or, if expired, by requesting new

rates and negotiating a new calculation.

CRS WILL NOTIFY carrier of additional contract and

send, to Contractor, a project specific CCIP/OCIP certificate

of insurance

CRS WILL TRACK PAYROLL and, if required, a unique off-site certificate of insurance for each awarded contract.

CRS will determine what contractors remain active on the projects and issue a renewal package to each subcontractor.

When requested by either the Insurer or contractor, CRS will schedule formal review sessions with contractors or subcontractors before anniversary date. The purpose of these meetings will be to review loss

CCIP/OCIP RENEWALexperience, audit procedures, and to discuss other matters which affect the overall performance of the Wrap-up plan as respects that individual contractor or subcontractor. When necessary, action plans will be developed to evaluate changes or enhancements or modifications to the contractors› safety controls and/or internal reporting procedures.

CCIP/OCIP PAYROLL OFFSITE CERTIFICATE REQUIREMENTS


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• Each contractor/subcontractor for whom insuranceis provided under the WRAP-UP program must maintain complete records of project site payroll and prepare monthly payroll reports.

• Each contractor will be responsible for seeing thateach of their subcontractors completes and forwardsa report each month. Failure to do so may result insuspension of contract payment.

• The reports will show, by classification of work, forthe previous calendar month, WC payroll for all

• CRS will request a certificate of insurance evidencingcoverage from each contractor and subcontractor asrequired by contract.

• CRS will verify that all certificates meet or exceed theminimum required.

• Each certificate will be entered into a mastercontractor database where it will be monitored forexpiration on a monthly basis.

• CRS will request renewal certificates 30 days prior toexpiration.

• The Sponsor or its representative will notify CRS uponcompletion of all work by any contractor or subcontractor.

• CRS will review contractor’s file for completeness andaccuracy, notify carrier of coverage termination, andperform final close-out calculations.

• The Sponsor will be notified if original insurance creditprovided by contractor is not adequate to cover the creditearned based on actual reported payroll and final contractvalue.

• CRS will send a close-out/termination letter to contractorand request an “on-site” certificate of insurance.

• A pre-audit call by CRS’s representative before thecontractor or subcontractor is actively engaged inoperations at the project site. This also will assurethat the contractor is familiar with the self-reportingform and understands procedures for propercompletion.

• 2. Regular quarterly audits during the policy term,subject to advance scheduling.

• 3. Final audits to be made within 60 days afterexpiration of each policy period or completion of

MONTHLY REPORTING

CERTIFICATE TRACKING… CONTRACTOR TERMINATION…

PAYROLL AUDITS

employees at each project site after proper deduction for overtime earnings in excess of the standard hourly wage.

• Monthly payroll reports will be submitted directly to CRS,and are due by the 10th of each month. Payroll can besubmitted online through CRS’s web platform.

• CRS’s Online Payroll Entry Platform allows for easy payrollentry for enrolled contractors.

work. Any differences between the monthly reports and the final audit should be adjusted at that time.

• 4. Special audits any time during the policy term, uponthe specific written request of CRS, the contractor, or theinsurer. It is understood that the intent of these specialaudits is to resolve a technical problem that cannot behandled by simple telephone communication or othercorrespondence.

Payrolls will be obtained by CRS and provided to the insurer in the monthly payroll reporting process. Physical audits will be made in one or more of the following situations:

MEETINGS AND SITE VISITS…


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INITIAL/KICK-OFF MEETING

PERIODIC PERFORMANCE

MEETINGS

PROJECT COMPLETION/

CLOSE-OUT MEETING

CONFERENCE CALLS

In this meeting we will discuss the CCIP/OCIP

procedures and Contractors’ responsibilities; we can

provide a live demonstration of the Contractor Portal and share illustration of various

CRS communications.

We will review the Executive Summary Report and discuss

the overall performance of the program.

the CRS Account Manager will schedule a call with the company contact on a regular basis to ensure

that the program is running smoothly. They will review

enrolled contractors, upcoming contractors,

terminating contractors and contractors’ compliance with

WRAP-UP requirements.

This will be the final meeting to review the performance of

the program.


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CRS REPORTDELIVERYCRS will distribute these reports at regularly occurring intervals, agreed upon at inception of project. These reports will be distributed to different targeted audiences based on the report and project.

Two-part report sent once a week

We will update you on all ongoing enrollments We will provide a list of all enrolled subs and excluded subs. It is very important to

check this monthly to make sure all subs are accounted for (excluded and enrolled).

The following is a summary of the activities that are generally undertaken:

ENROLLMENT UPDATE

ENROLLMENT STATUS ENROLLED AND EXCLUDED SUBS

A


Sent around the middle of each month, after we have requested these certificates from the Subcontractors at least 3 times each.

Sent Around the end of each month, after we have requested payroll from the Subcontractors at least 3 times each.

CRS will notify the general contractor of all subcontractors without a current copy of their COI.

CRS will notify the general contractor about these Contractors and their respective Subcontractors that have not turned in payroll reports to CRS, missing at least one month.

CRS will notify the general contractor of all Subcontractors with expired COI’s.

CERTIFICATE OF INSURANCE (COI) COMPLIANCE REPORT

PAYROLL COMPLIANCE REPORT

COI’S NOT RECEIVED

NON-COMPLIANT

COI’S EXPIRED

B

C

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A monthly report containing general and specific information about your CCIP/OCIP.

NEWSLETTERD


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CR Solutions has developed a Construction Risk Management Information System, called CR Insight, which outperforms anything available to Wrap-up Sponsors in the marketplace today. Furthermore, we intend to live up to that statement for years to come. With the combined effort of our entire team, our Technology Director, Rebecca Osborne, endeavors to make continual changes and improvements to the Software to assure that our approach is always at least one step ahead of any RMIS solutions available in the marketplace today.

RMIS SERVICESAND CAPABILITIES

CR-Insight is an internet based risk management system that offers a broad range of functionality to the construction industry. While the primary focus is Wrap-Up administration, the application is designed to allow the user to utilize the program to manage a broader range of construction risk management risks whether it is used by an Owner, Contractor, Broker, or Insurer.

Information is tracked by each individual construction contract, thereby allowing the user to then aggregate the data related to each contract at various levels, whether that be a bid package, individual phase, project, wrap-up, or sponsor level.

Additionally, there are several benchmarking capabilities that can be user defined. Examples of those are contractor classifications, construction division, line item budget classification, contract types and many others. This allows the user to leverage historical information on future projects.

Information retrieval is very flexible. Reports and correspondence are generated through an XML translator, which allows for output to several different sources. Our standard reports and correspondence currently are produced through Microsoft Word and Excel. Additionally, the capability to “bridge” the information contained in the application to other existing software systems that the user may be currently utilizing does exist.

GENERAL OVERVIEW…As an internet based program, the data and application exists in a “hosted” environment. This provides the necessary performance and security features that are demanded in today’s current technology environment. The system is available 24 hours a day / 7 days a week through a secure internet site that is hosted and maintained by specialty technology vendors. The system is designed to optimize speed over the internet and has various security options available. Data is backed up daily and is replicated on various servers throughout the U.S. A help desk is provided that is staffed with both technology and Wrap-Up experts.

Each licensee receives their own “instance” of the program. An instance is simply described as a new database in which they can input their own relevant information. Each instance allows the licensee to customize the program to suit their individual needs.

In conclusion, CR-Insight is a state of the art Wrap-Up management system that has proven to be a competitive product in the Wrap-Up marketplace. The program is supported by both Construction Risk Management specialists, backed by some of the best technology vendors in the industry.


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At each contractor and subcontractor level, the estimated and actual insurance cost is tracked in detail.

Having two calculators allows the user to view the original insurance cost in detail when comparing it to the final insurance cost.

The actual insurance credit will pull in the current payroll to date and thereby provide a running insurance credit as the project progresses.

The payroll estimates are tracked by WC Code and can pull automatically in to the GL, Comp Ops and XS sections of the calculator.

The calculator also allows the user to enter a variety of fees and credits as necessary.

FUNCTIONALITY…As a brief example, some of CR-Insight’s features include:

CR-Insight’s system is very flexible in allowing for the contractual hierarchy of each project to be visually reflected in the system. The browse menu allows the user to view their projects in an organized logical layout that is easy to navigate. A sponsor can have multiple Wrap-Ups, Wrap-Ups can have multiple projects, Projects can have any number of subsets thereafter, which might be used for phases, contract divisions, etc. Once at the contract level, each contract can have multiple sub-tiers at any level.

FLEXIBLE STRUCTURE TO ORGANIZE THE WRAP-UP:

Each entity and its general information is only input one time (name, address, contacts, Federal IDs, EMRs, Risk IDs, Certificates of Insurance, etc). When the specific contractor, broker or insurer is available via a select box throughout the software, all additional information that was originally entered is associated with the single selection of the name. This offers data input resource efficiency as well as a tremendously valuable tool for future benchmarking. Any project specific information related to each entity can be aggregated across various contracts and projects giving the user the ability to sort information on a global basis to analyze past performance factors.

“BUILDING BLOCK” CONCEPT USED TO TRACK CONTRACTORS, INSURERS AND BROKERS AS

ENTITIES:

CALCULATOR COMPUTES ESTIMATED AND ACTUAL INSURANCE COSTS PER CONTRACT:


PAGE 15CR-Insight not only offers many valuable tools for the pro-active management of information and benchmarking needs, it also makes the day to day administrative process more efficient. The system offers efficiencies that allow the user to manage more Wrap-Ups at the same time.

PAYROLL DEFICIENCY REPORTS & LETTERS:

COMPLIANCE REPORTS & LETTERS: WRAP-UP POLICY RENEWAL:

A report is generated to provide an overview of the payroll status of each contractor and subcontractor working on a project. A letter is automatically generated for each contractor that is missing payroll indicating which month that is missing and requesting prompt attention to the matter

These reports provide a quick overview of each contractor’s:

• Policy status for offsite certificates of insurance

• Payroll reporting

• Project specific compliance items detailed by the wrap-upsponsor

Letters notifying contractors of their compliance deficiencies are automatically generated along with the report

Our bulk renewal feature allows users to generate all of the certificates for a wrap up with corresponding letters for each of the subs in one process as opposed to on an individual basis.


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CRSGATEKEEPER®

This product is available via mobile platform (smartphones, tablets, etc.) allowing onsite users (such asthe gate security and project management) to havereal time data on who is allowed onsite.

As a contractor comes on site, the security personenters their name into the app to check to see thatthey are compliant and therefore allowed onsite.

Allows the onsite project management to have real-time mobile access to the overall list of contractorsallowed on site and those not yet enrolled.

PURPOSE

SITE ENTRY POINT SECURITY

PROJECT MANAGEMENT

DETERMINING COMPLIANCE

Contract is enrolled, credit finalized, payroll compliant, and offsite certificate

compliant

Contractor is allowed on site, but something is not complete. The

contractor is enrolled, but the credit may not be finalized, payroll is missing, or the offsite certificate is not received

or not compliant. An email is then automatically sent to the contractor

providing the relevant CRS contact and the info needed to resolve the issue.

Contractor is NOT allowed onsite. Either the contractor is not enrolled OR not

in the system. If the contractor is in the system, an email is automatically sent

to the contractor providing the relevant CRS contact and the info needed to

resolve the issue. If the contractor is not in the system, the contractor’s email address is entered into the app, & an email is then sent that indicates the project, and the CRS contacts for the

contractor to contact.


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WHY WRAP-UP?

The Benefits of Wrap-up Insurance

Comprehensive insurance coverage for all

Higher limits of coverage

Safer construction site

Reduced litigation

Elimination of redundancies in both cost and services

Economies of scale

Allows for more competitive use of MBE and WBEcompanies

Considering a Wrap-up? Click here for a free consultation.

https://www.c-r-solutions.com/contact/sales

consolidated risk solutions wrap-up administration services

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