consultancy as flexible power? post-democracy and the afterlives of neo-liberalism

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    Consultancy as Flexible Power?:post-democracy and theafterlives of neo-liberalism

    Paul StubbsSenior Research Fellow

    The Institute of Economics, Zagreb

    [email protected]

    Dubrovnik, 20 April 2012

    mailto:[email protected]:[email protected]
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    Definitions I

    A Consultant is ...

    someone whose job is to give advice on a

    particular subject

    Advice is ...

    an opinion you give someone about what they

    should do

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    Definitions II

    ...experienced professional who provides

    expertknowledge (often packaged under a catchy

    name) for a fee. He or she works in an advisory

    capacity only and is usually not accountable for theoutcome of a consultingexercise. Some consultants

    (like Peter Drucker and W. Edward Deming) have

    brought dramatic shifts in management thinking

    and improvements in theperformance oforganizations.

    http://www.businessdictionary.com/definition/professional.htmlhttp://www.businessdictionary.com/definition/provide.htmlhttp://www.businessdictionary.com/definition/expert.htmlhttp://www.businessdictionary.com/definition/knowledge.htmlhttp://www.businessdictionary.com/definition/fee.htmlhttp://www.businessdictionary.com/definition/work.htmlhttp://www.businessdictionary.com/definition/advisory-capacity.htmlhttp://www.businessdictionary.com/definition/advisory-capacity.htmlhttp://www.businessdictionary.com/definition/accountable.htmlhttp://www.businessdictionary.com/definition/consulting.htmlhttp://www.businessdictionary.com/definition/exercise.htmlhttp://www.businessdictionary.com/definition/Peter-Drucker.htmlhttp://www.businessdictionary.com/definition/management.htmlhttp://www.businessdictionary.com/definition/improvements.htmlhttp://www.businessdictionary.com/definition/performance.htmlhttp://www.businessdictionary.com/definition/organization.htmlhttp://www.businessdictionary.com/definition/organization.htmlhttp://www.businessdictionary.com/definition/performance.htmlhttp://www.businessdictionary.com/definition/improvements.htmlhttp://www.businessdictionary.com/definition/management.htmlhttp://www.businessdictionary.com/definition/Peter-Drucker.htmlhttp://www.businessdictionary.com/definition/exercise.htmlhttp://www.businessdictionary.com/definition/consulting.htmlhttp://www.businessdictionary.com/definition/accountable.htmlhttp://www.businessdictionary.com/definition/advisory-capacity.htmlhttp://www.businessdictionary.com/definition/advisory-capacity.htmlhttp://www.businessdictionary.com/definition/work.htmlhttp://www.businessdictionary.com/definition/fee.htmlhttp://www.businessdictionary.com/definition/knowledge.htmlhttp://www.businessdictionary.com/definition/expert.htmlhttp://www.businessdictionary.com/definition/provide.htmlhttp://www.businessdictionary.com/definition/professional.html
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    Joke Analysis

    "Analyzing a joke is like dissecting a frog. Fewpeople are interested and the frog dies of it."

    E.B. White

    Humour is not resigned it is rebelliousSigmund Freud

    Freud argued that what is repressed returns

    to haunt us ... Jokes, like dreams and slips ofthe tongue, bear the traces of repressed

    desires Michael Billig

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    Jeffrey D. Sachs

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    Janine Wedel Shadow Elite

    The new breed of players, who operate at the

    nexus of official and private power, cannot

    only co-opt public policy agendas, crafting

    policy with their own purposes in mind. ...

    Flexians craft overlapping roles for

    themselves coincidences of interest to

    promote public policies (and sometimes theirown private finances as well).

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    Shadow Elites

    The Harvard Boys US Aid to Russia andshock therapy

    The Chicago Boys structural adjustment in

    Latin America and pension reform in EasternEurope

    Goldmann Sachs or Government Sachs

    new European austerity politics Neo-cons or the new military-industrial-

    political-consultancy complex

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    International Consultancy as

    Flexible Power Extensive tendering for project work of EU, World

    Bank, OECD/DAC countries, etc.

    ICCs and INGOs form an intermediate new

    marketised sector of unknown size and resources

    Most EU (social policy)consultancy awarded to

    single country teams

    Quality control of consultancies is limited to cost

    and delivery

    Problems of revolving door

    Evaluations reinforce idea of success

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    The Afterlives of Neo-Liberalism

    Org. Change/Reform TransnationalConsultancy New Public Management Neo-liberalism(s) multiple agencies and sites of governance Efficient, effective, (in)equitable? Contracting, Competition and Collaboration Complex, innovative, contingent, multiple,

    hyperactive, unfinishedImportance of uncomfortable encounters withlocal politics and cultures ... that are (also)mobile and connective (Clarke, 2008).

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    What do consultants do?

    Projects design, implementation,monitoring and evaluation

    Strategies action plans, institutional design,

    new laws, creation of new agencies Technical assistance capacity building,

    training Reforms political, technical, institutional,

    fiscal

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    Who are the consultants?

    International consultancy companies

    Individual consultants (retired civil servants)

    Researchers and professors

    Think tanks, networks, epistemic communities

    Public bodies operating outside of state borders

    International NGOs

    International solidarity bodies

    ...

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    Key Questions

    How are international development consultantsmanaged and how do they manage their activities?

    What is the relationship between charismatic andcompetence-based claims in transnational

    consultancy encounters? How are consultants abstract ideas of reform or

    change territorialized in specific assemblages intranslation?

    How is transnational consultancy enacted as a site ofthe exercise of agency in emerging and flexible spacesof governance, authority and rule?

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    Conceptual Framework

    Critical ethnographies of internationaldevelopmentblack box of project practice

    Narrative and dramaturgical perspectives on

    organizations expanded theatricality ofperformance; front-stage and back-stage;actors scenes action;scripts and improvisations

    Contact zones liminality, assymetry of power,translation and negotiation; power-chargedencounters

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    Methodology

    Reflexive Autoethnographic Praxis

    Participant-insider/Self as principal informant

    long-term, multi-sited and initiallyunintentional

    Extended case method: from process

    description to analysis of forces Work of translation and re-assemblage

    Neither lone hero nor lone victim

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    Case 1

    Bosnia-Herzegovina, 1998, External Programme

    Evaluator, UNDP, Area-Based Development

    Team of 3 activists linked to Anti-war campaignCroatia

    Critique included:1. UNDP Res Rep introduced Mayor of Sarajevo2. Project narratives when war came to BiH

    3. Project signs in villages in English only

    Re-written appreciation effectively buried byUNDP

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    Case 2

    Albania, 2011, Expert/Consultant, UNDP

    (Ministry of Economy), Corporate Social

    Responsibility Policy Paper and Global

    Compact

    Is anyone really committed to this?

    A Policy paper authored in the name of the

    Govt of Albania

    A launch event: What if nobody turns up?

    Unpredictable political buy-in

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    Parodoxes of Persuasion and

    Performativity (PPP)

    Acting in front of multiple, active, audiences,

    and engaging in front-stage performances

    and back-stage manoeuverings to create

    reputation translation/assemblage NOT

    transfer

    Paradoxes of materiality and of selection

    (body shopping and body swapping)

    Impression management in liminal states

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    Parodoxes of Persuasion and

    Performativity (PPP) II Distinction between local and foreign central

    to the organisation of internationaldevelopment but difficult to maintain in theblack box of everyday encounters

    Reform projects as foreign bodies alwayschannelled through mobile, unpredictableprocesses of translation (routes not roots)

    Time is contested and complex

    Dominance of technical over political aspects importance of intermediaries in hybridenvironments marked by a blurring ofsovereignty

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    Managing new performativities

    Participatory stakeholder workshops

    Use of translators and translation

    Actants flip charts, power point

    presentations, small group work

    Technical English benchmarks, indicators,stakeholders,

    Outputs logical frameworks, extensivereports, evidence-based practice, measured

    judgements

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    Managing uncertainties and

    contradictions

    Multi-agency partnerships

    International and local experts fee rates, roles,

    knowledge claims, interactions

    Charisma and/or bureaucracy - time, authority,place

    Translating Contact zones into dialogic zones?

    Forms of resistance to consultancy inputs Voice and power

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    Post-democracy?

    Little or no quality control Limited transparency No registration process No standards of behaviour/code of ethics Limited political control Underdeveloped macro-evaluation culture

    Massive inequalities in remuneration

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    HVALA NA PANJU!THANKS FOR YOUR ATTENTION

    [email protected]

    www.eizg.hr

    mailto:[email protected]://www.eizg.hr/http://www.eizg.hr/mailto:[email protected]:[email protected]:[email protected]