consultancy-design (1)
TRANSCRIPT
CaveatConsultancy
THE HAGUE UNIVERSITY OF APPLIED SCIENCES21/03/2016
INTEGRATION OF INTERNATIONAL STUDENTSINTO DUTCH SOCIETY
Dear Ms Bulnes Sanchez,
Caveat Consultancy team is pleased to be entrusted with solving your problem. In this document, we provide you with our vision and working methods followed by the analysis of the current situation, our proposed solutions and limitations connected to the changes.
We believe that our solutions create the best combination for successful integration of the international students to Dutch society. Additionally, we work with the aim to help you change the status quo and come to satisfaction of every party.
Best regards,
Caveat Consultancy Team
Introduction Problem Analysis Soution Limitations Our team
INTEGRATION OF DUTCH STUDENTS INTO DUTCH SOCIETY 4
Who are we?
Caveat Consultancy is a team of professionals who have the capacity,
skills and passion to offer to our clients.
Vision:‘Making complexity
simple again’
Research Question:
How can the existing channels be improved in order to provide better
integration of international students?
How do we work?
Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 5
Situation analysisInternational
Students survey
Interviews with the
organisers of activities for
the IS
Interviews with Student
organisations in THUAS
Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 6
80,33% have not enough contact with Dutch Students
8% have no contact at all
83% show interest in stronger integration with Dutch Students
94% have little or zero knowledge about activities by student organisations
Interest areas of
international students
1. Tourism
2. Food4. Sport
3. Music
Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 7
Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 8
5 channels template
Introduction to
Dutch culture and society
Europe @ Home
Intercultural games
Student oranisations
International office
Cultural fair
Channels for
integration
Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 9
Student Organisations
Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 10
International office
No programs and activities for international students
Currently in a transition phase = opportunity to implement a new program
Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 11
1. Support of student
organisations
BEST SOLUTION
2. Buddy system by
International office
Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 12
1. Support of student organisations
A stable contact person between student organisations and university
Platform on the student portal for sharing the events - more students are reached(particularly the exchange students)
Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 13
2. A Buddy System
What is the buddy system? Who is involved in the buddy system?
=A buddy
(a home student, preferably Dutch)
A student
Support and friendship
International office Buddies
Students International office
sends & analyses surveys
recruits buddies
contact body
evaluates the program (1st year - trial)
keep track of events within their interest group (i.e. sport games, theatre plays,
expositions)
inform their students about these events
design and organise thematic trips (based on offered events)
report to the International office
share events with Buddy club
fill in the survey (interested in buddy club?)
choose the interest area
cooperate with buddies
+
Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 14
1
2
3
45
6
7 Step by step buddy system
Survey on interest of
incoming students
Determine the number
of interested students & buddies (max 5 st. per buddy)
International office recruit
buddies(motivation +
interviews)
Buddies are divided into interest groups
(culture, sports, clubs)
Buddies are responsible for an overview of events within
their interest area
Buddies meet
students enrolled in the program, discuss the events
proposed by buddies
Buddies accompany students to
the final destination
Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 15
Buddy system is voluntary
Disinterest of any stakeholder
Lack of qualified buddies
Introduction Problem Analysis Solution Limitations Our team
INTEGRATION OF INTERNATIONAL STUDENTS INTO DUTCH SOCIETY 16Bianka UrbanovskáBianka is the main designer and organiser in Caveat Consultancy alongside Jeremy. In this particular case, her main tasks consisted of interviewing student organisations of the Hague University, designing a step-by-step procedure of a buddy program with role divisions of all stakeholders and design of a presentation and this document. Bianka is a second-year student of European Studies with specialisation in private sector
Jeremy van LieropJeremy is a third-year student of European studies with vast experience in exchange program. His main focus was to discover the possibilities the clubs in the Hague area offer for international students and assisting Bianka with creating the buddy system manual. In addition, Jeremy was responsible for summarising the research methodology.
Simina BalanAs an exchange student from the University in Nancy, Simina has the overview of the current situation in the Hague Unviersity. She conducted interviews with organisers of events aimed to integrate international students, particularly Mr Le Coq, Ms Bulnes Sanchez and Mr Van Oenen. Her work was a great contribution to situation analysis.
Laura Mafioly-TerverLaura is a french exchange student in The Hague University since September. She likes being in contact with
people and therefore shares an interest in better integration. For the purpose of this report, Laura interviewed the exchange students and with the help of our colleague Oluwatobi created and shared the survey.
Oluwatobi OwoturoOluwatobi is an exchange student who has been in The Hague University since August 2015. Her main role in this case was preparing questions for a survey of international and exchange students, survey distribution and English correction.
Hysni HaxholliHysni is a home European Studies Student. As an experienced exchange student he and Oscar were working on the Buddy system research which served as a background for the further buddy system
development. Hysni spent his exchange in Japan were he was also part of the international office.
Oscar Giezenaar Oscar is a Junior Consultant at our firm. His education includes a bachelor in European Studies and he is specialized in communication and public relations. For this report he was responsible for the research on the buddy system.