consumer action: . about this game lifeline quiz was created by consumer action as part of the...
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Consumer Action: www.consumer-action.org
Consumer Action: www.consumer-action.org
About this gameLifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module, which includes: Connect to Lifeline and Save! brochure A Leader’s Guide A training curriculum PowerPoint training slides.
Other publications that are part of this module can be found at www.consumer-action.org/modules
Consumer Action created this publication in partnership with AT&T © 2007
Consumer Action: www.consumer-action.org
At Your ServiceAt Your Service The BachelorThe Bachelor Call TyroneCall Tyrone
$2o0$2o0
$300$300
$400$400
$500$500 $500$500
$400$400
$300$300
$200$200
$500$500
$400$400
$300$300
$200$200
Lifeline QuizLifeline Quiz
Final Round 1 Final Round 2 Final Round 3
Consumer Action: www.consumer-action.org
One family member or an extended family that lives together as a group.
One family member or an extended family that lives together as a group.
At Your Service
back
Consumer Action: www.consumer-action.org
At Your Service
You are a qualifying child or qualifying relative who is claimed on someone else’s tax
return.
You are a qualifying child or qualifying relative who is claimed on someone else’s tax
return.
back
Consumer Action: www.consumer-action.org
At Your Service
If you are a renter, California law requires that your landlord provide one.
If you are a renter, California law requires that your landlord provide one.
back
Consumer Action: www.consumer-action.org
At Your Service
This protects you from running up a large bill.This protects you from running up a large bill.
back
Consumer Action: www.consumer-action.org
The Bachelor
This happens when you change from basicresidential service to the
Lifeline program.
This happens when you change from basicresidential service to the
Lifeline program.
back
Consumer Action: www.consumer-action.org
The Bachelor
Daily DoubleDaily Double
back
Click
Consumer Action: www.consumer-action.org
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The Bachelor
If you are applying for Lifeline under the income-based guidelines, this must be
included with your application.
If you are applying for Lifeline under the income-based guidelines, this must be
included with your application.
Consumer Action: www.consumer-action.org
The Bachelor
Once you have contacted the telephone companyto enroll in the Lifeline program, you will
have 30 days to provide this form.
Once you have contacted the telephone companyto enroll in the Lifeline program, you will
have 30 days to provide this form.
back
Consumer Action: www.consumer-action.org
back
Call Tyrone
You contact this agency if you have complaint related to Lifeline.
You contact this agency if you have complaint related to Lifeline.
Consumer Action: www.consumer-action.org
back
Call Tyrone
This agency provides consumer non-legal advice, guides consumers to complaint handling agencies and distributes free consumer
educational publications.
This agency provides consumer non-legal advice, guides consumers to complaint handling agencies and distributes free consumer
educational publications.
Consumer Action: www.consumer-action.org
Call Tyrone
This agency distributes telecommunications equipment and services.
This agency distributes telecommunications equipment and services.
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Consumer Action: www.consumer-action.org
Call Tyrone
Daily DoubleDaily Double
back
Click
Consumer Action: www.consumer-action.org
Tie Breaker
You may be required to pay back any discountsyou have received.
You may be required to pay back any discountsyou have received.
back
Consumer Action: www.consumer-action.org
Tie Breaker
Your service will be removed from the Lifelineprogram, you will be changed to full price, and
you may have to pay a deposit.
Your service will be removed from the Lifelineprogram, you will be changed to full price, and
you may have to pay a deposit.
back
Consumer Action: www.consumer-action.org
back
Tie Breaker
You must complete the section of the certificationform titled “Method 1”and you must
complete “Method 2” if:
You must complete the section of the certificationform titled “Method 1”and you must
complete “Method 2” if:
Consumer Action: www.consumer-action.org
Although your enrollment is subject to approval,this happens when you call to enroll in
the Lifeline program.
Although your enrollment is subject to approval,this happens when you call to enroll in
the Lifeline program.
back
Consumer Action: www.consumer-action.org
Last year’s state, federal or tribal tax return,income statements or pay check stubs, child support
documents, divorce decree.
Last year’s state, federal or tribal tax return,income statements or pay check stubs, child support
documents, divorce decree.
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