consumer affairs - santa clara county, california aug...between happiness and success. his research...

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CONSUMER AFFAIRS CLINIC & SELF HELP CENTER PEER SUPPORT POSITIVE THINKING Jennifer Jones, MA, ASW

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Page 1: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

CONSUMER AFFAIRSCLINIC & SELF HELP CENTER PEER SUPPORT

POSITIVE THINKING

Jennifer Jones, MA, ASW

Page 2: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

Positive Psychology

• Based on Shaun Achor’s Positive Psychology that comes out of Harvard University.

Shawn Achor is the winner of over a dozen distinguished teaching awards at Harvard University, where he delivered lectures on positive psychology in the most popular class at Harvard. Shawn has become one of the world’s leading experts on the connection between happiness and success. His research on happiness made the cover of Harvard Business Review, his TED talk is one of the most popular all time with over 4 million views, and his lecture airing on PBS has been seen by millions. Shawn teaches for the Advanced Management Program at Wharton Business School, and collaborates on research with Yale and Columbia University.

Page 3: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

Shawn Achor—Positive Psychology• In 2007, Shawn founded GoodThink, Inc. (GoodThink) to share

his research with the world. Subsequently, Shawn has lectured or researched in more than 50 countries, speaking to CEOs in China, school children in South Africa, doctors in Dubai, and farmers in Zimbabwe. He has spoken to the Royal Family in Abu Dhabi, doctors at St. Jude Children’s Hospital, and worked with the U.S. Department of Health to promote happiness. In 2012, Shawn helped lead the Everyday Matters campaign with the National MS Society and Genzyme to show how happiness remains a choice for those struggling with a chronic illness.

• Shawn advises several projects related to spreading happiness, including BetterUP, an online training community where members are coached by experts to realize their full potential at work.

Page 4: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

Shawn Achor Video

• http://www.ted.com/talks/shawn_achor_the_happy_secret_to_better_work?language=en

• See Youtube; Ted Talks; Shawn Achor on positive psychology or happiness

Page 5: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

• A 8 week curriculum that can be extended.

• Week 1: Happiness Advantage DVD

• Week 2: Does Positive Thinking Work

• Week 3: How to Be Happy Program (week 3-6); Smile More to Be Happy

• Week 4: Accentuate the Positive

• Week 5: Let Go – What Not To Believe

• Week 6: Enjoy Life More – Upgrade Your Chores

• Week 7: How to Develop a Positive Attitude Using Gratitude

• Week 8: Positive Thinking Affirmations

Consumer AffairsPeer Support Services—Positive Thinking

Page 6: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

Clinics and Self Help

• Positive thinking is offered at both Self Help settings.

• South County Self Help

• Zephyr Self Help

• Positive thinking is offered at the following clinics

• Sunnyvale

• East Valley.

Page 7: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

Outcome Measures—Positive Thinking•Grouped all 4 groups together for

positive thinking

•N=25 participants/clients

Page 8: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

Demographic—Age

18-254%

26-5964%

60+32%

AGE

18-25 26-59 60+

Page 9: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

Demographic—Gender

Male48%

Female52%

GENDER

Male Female

Page 10: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

Ethnographic—Ethnicity

Unknown8%

Asian/Pacific Islander8%

Latino/Hispanic8%

Mixed12%

White56%

Native american4%

Other4%

Ethnicity

Unknown Asian/Pacific Islander Latino/Hispanic Mixed White African American Native american Other

Page 11: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

I feel supported by attending this group

Strongly Disagree, 1

Neutral, 2

Agree, 7

Strongly Agree, 14

non responses, 1

0

2

4

6

8

10

12

14

16

Strongly Disagree Disagree Neutral Agree Strongly Agree non responses

feel supported by attending this group

Page 12: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

I learned new skills to think more positively

Disagree, 1

Agree, 12

Strongly Agree, 11

non responses, 1

0

2

4

6

8

10

12

14

Strongly Disagree Disagree Neutral Agree Strongly Agree non responses

learned new skills to think more positively

Page 13: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

I think more positively after attending this group

0

2

4

6

8

10

12

14

Strongly Disagree Disagree Neutral Agree Strongly Agree non responses

Strongly Disagree, 1 Disagree, 1

Neutral, 3

Agree, 6

Strongly Agree, 13

non responses, 1

think more positively after attending this group

Page 14: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

Did this group meet your expectations?

0

2

4

6

8

10

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14

Strongly Disagree Disagree Neutral Agree Strongly Agree non responses

Disagree, 1

Neutral, 2

Agree, 7

Strongly Agree, 14

non responses, 1

Did this group meet your expectations?

Page 15: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

Was this group useful?

0

2

4

6

8

10

12

14

16

Strongly Disagree Disagree Neutral Agree Strongly Agree non responses

Strongly Disagree, 1 Neutral, 1

Agree, 7

Strongly Agree, 15

non responses, 1

Was this group useful?

Page 16: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

Overall impression of group

0

2

4

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14

Strongly Disagree Disagree Neutral Agree Strongly Agree non responses

Strongly Disagree, 1

Neutral, 4

Agree, 5

Strongly Agree, 14

non responses, 1

Overall impression of group

Page 17: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

Did you network with others?

0 2 4 6 8 10 12 14

Yes

No

No Response

Yes, 13

No, 8

No Response, 4

Did you network with others?

Page 18: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

Did you get more resources that can help you?

0 2 4 6 8 10 12 14 16 18 20

yes

No

No Response

yes, 19

No, 3

No Response, 3

Did you get more resources that can help you?

Page 19: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

Zephyr Comments

• Too much reading material—should be reduced, and talk more and participate more by clients.

• Adding an activity, maybe an interactive game (like jeopardy/so on) to re-emphasize what was just learned.

• Listening to more people. It’s a good group. Affirmations are a good idea. Keep practicing the good over the bad.

• I didn’t know/remember any jokes so jokes, jokes, jokes!

• Group needs to make quotations from the Catholic Holy Bible. Lack of love and affection. (Didn’t answer the questions)

• Have more access to challenge your attitude to change and stay focused—to move on.

• I think the positive thinking is very good and is very supportive. (This client wrote strongly disagree and disagree on all the boxes).

• Good as is!

Page 20: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

Other Comments

• It’s great!

• This is a great group.

• Have more members voices heard. Conversation tends to be monopolized by group leader.

• I think that it has been good. I think that the talking and expressing your thoughts to others has been good.

Page 21: CONSUMER AFFAIRS - Santa Clara County, California Aug...between happiness and success. His research on happiness made the cover of Harvard Business ... or researched in more than 50

Future Next Steps:

• EMPLOYMENT—in development, have half of the data

• CLC Computer Lab— in development, have some of the data

• WRAP—in development (ECCAC, Family Affairs and Consumer Affairs)