contact magazine oct/nov

Give the gift of choicefor clients and staff this Christmas

To enquire or order, call 720203 or email [email protected]

Guernsey’s bi-monthly business magazine | October/November 2012

Guernsey’s coming home:The World Guernsey Cattle Federation Conference

10 route network.6 daily Gatwick flights.One easy-to-manage corporate travel system.

6 WEEKDAY FLIGHTS GUERNSEY - GATWICK - GUERNSEY • INTER-ISLAND BUSINESS TRAVEL • ACCESS TO MAJOR UK BUSINESS CENTRES ONLINE TRAVEL BOOKING SYSTEM • FREQUENT FLYER REWARDS • FREE BAGGAGE ALLOWANCE* • FREE TEA & COFFEE & AFTERNOON NEWSPAPER**

works for meMichel Davy, Managing Director, Ipes Guernsey

*Free baggage allowance up to 20kgs checked-in, 10kgs hand luggage. 15kgs checked-in on Dinard and Southampton services. 6kgs hand luggage on all Trislander services. **UK flights only.

Regular access to the UK’s major business centres, especially London, is hugely important to Ipes. Managing Director Michel Davy particularly appreciates the frequency of flights to Gatwick - six on weekdays - and the airline’s commitment to getting islanders home after a day of business in the capital.

Aurigny.com’s corporate travel system BusinessPlus is perfect for Michel and his staff. It’s clear and simple booking and management reporting is very efficient. Ipes also benefit from the airline’s generous frequent flyer scheme. Just the ticket.

Call our Business Support Team on 01481 822 058 or email [email protected]

WelcomeAutumn is traditionally one of Chamber’s busiest periods and this year is no different. We will shortly be hosting the small business conference and therefore would like to thank Catherine Best for agreeing to take on the role of key note speaker.This November we also join VisitGuernsey who will present an overview of the performance of the Tourist sector and their marketing plans for 2013. This event is to be held on November 12th at St Pierre Park. We will then be welcoming one of Britain’s leading economists, John Kay, to talk at this year’s Chamber dinner on November 21st. His interests focus on the relationships between economics and business and his career has spanned academic work and think tanks, business schools, company directorships and consultancies for investment companies.

John Kay is currently chairing the Review of UK Equity Markets and Long Term Decision Making which will report to the UK Secretary of State for Business, Innovation and Skill. Plenty of forthcoming material for the next edition of Contact magazine but in this issue we review the agricultural sector and the work that goes into making the Guernsey breed an economic success story throughout the world.

In this edition, we also review the current uncertainty in Europe, discover the day to day activities in Jane Le Maitre’s working life and following takeover talks, ash clouds and Gatwick landing fee increases when we talk to Aurigny’s Malcolm Hart about the current state of affairs in the airline sector.

You will no doubt have noticed the new look of Contact which has been appreciated by many of you. Jon has plans to move the magazine into the digital age in the not too distant future and I must thank our colleagues at Herald Print for assisting Jon and his team in putting together what I believe is Guernsey’s leading printed business authority. I must also mention the efforts design agency Rock & Small have made in rejuvenating the design of the new look of Contact.

For those of you who aren’t members of the Chamber but would like to become part of the island’s foremost business organisation, please do not hesitate to contact me personally on 727483.

Best wishes

Barry Cash

Chamber Director

FURTHER INFORMATIONGUERNSEY CHAMBERGuernsey Chamber of Commerce16 Glategny Esplanade, St Peter Port, Guernsey, GY1 1WNTel: 01481 727483Email: [email protected]

The Chamber office is open from Monday to Friday 9.00am - 4.00pm and a meeting room with facilities is available for a small charge.

CHAMBER ONLINEFor all the latest news and events, visit www.guernseychamber.com

If you would like to become a member of Chamber, application forms are available online to download.

PUBLISHERSIf you would like to appear in Contact, have a story to tell or simply want to receive a copy, then please get in touch with the publisher:

Lighthouse MediaEmail: [email protected]

EDITORJon Taylor

DESIGN AND PRODUCTIONRock and Small Limited

PRINT AND DISTRIBUTIONHerald Print

Please recycle this magazine. Contact can be downloaded at www.guernseychamber.com

WWW.GUERNSEYCHAMBER.COM 03

ContentsChamber News 04

People 12

Wake up and smell the coffee at the B4-8 Club 16

My business life: Jane Le Maitre 18

It’s all in the breeding 22

Time For Change – Finally 26

Guernsey man at the helm 28

Written in the stars: Can the EU be saved? 30

Fraud conference is biggest yet 34

Game change 36

Acquiring growth 38

Building relationships, getting results 40

Home improvements at La Grande Mare Hotel, Golf and Country Club 44

Move closer 48

Public i - Malcolm Hart 50

Why benefits can boost business 54

Private members 56

Chamber directory listings 57

16 18 22

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503834

The Guernsey Chamber of Commerce accepts no responsibility for the views expressed by the editor or contributors to Contact magazine. The publisher (Lighthouse Media) accepts no responsibility for errors or copyright in articles supplied by contributors or advertisements in Contact magazine. Some images courtesy of VisitGuernsey.

04 OCT/NOV 2012 CONTACT

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a smoother ride!Collins Stewart Wealth Management places risk management at the heart of our investment process and uses an innovative, market leading tool to enhance our management of client portfolios in line with their risk tolerances. Using this proprietary tool we are better able to avoid roller coaster rides when it comes to market downturns or unexpected market crashes.

With independent thinking and advanced portfolio management techniques, we take an intelligent approach to meeting investors’ needs.

For a smoother ride visit www.collinsstewartwealth.com/risk

This advert is issued by Collins Stewart Wealth Management which is a trading name of Collins Stewart (CI) Limited (“CSCI”) which is licensed and regulated by the Guernsey Financial Services Commission, the Isle of Man Financial Supervision Commission and the Jersey Financial Services Commission and is a member of the London Stock Exchange and the Channel Islands Stock Exchange. CSCI is registered in Guernsey and is a wholly owned subsidiary of Canaccord Financial Inc. Registered office: Collins Stewart House, The Grange, St. Peter Port, Guernsey, GY1 2QA.

Investment involves risk. The investments discussed in this advert may not be suitable for all investors. Investors should make their own investment decisions based upon their own financial objectives and financial resources and, if in any doubt, should seek advice from an investment advisor. Past performance is not necessarily a guide to future performance. The value of investments and the income from them can go down as well as up and investors may not get back the amount originally invested. Where investment is made in currencies other than the investor’s base currency, the value of those investments, and any income from them, will be affected by movements in exchange rates. This effect may be unfavourable as well as favourable. Levels and bases for taxation may change.This advert is issued by Collins Stewart Wealth Management which is a trading name of Collins Stewart (CI) Limited (“CSCI”) which is licensed and regulated by the Guernsey Financial Services Commission, the Isle of Man Financial Supervision Commission and the Jersey Financial Services Commission and is a member of the London Stock Exchange and the Channel Islands Stock Exchange. CSCI is registered in Guernsey and is a wholly owned subsidiary of Canaccord Financial Inc. Registered office: Collins Stewart House, The Grange, St. Peter Port, Guernsey, GY1 2QA.

Chamber News

New membersStandard Chartered Trust (Guernsey) Limited (SCTG ) SCTG is part of the Standard Chartered Private Bank’s Trust & Fiduciary Group which has evolved considerably over the last five years with over 12 billion USD of assets currently under administration.

A Licensed Fiduciary, SCTG has a present but growing compliment of staff of 26 headed by the newly appointed CEO for Guernsey and Managing Director for the business, Trevor Kelham who is well known in the local market. SCTG continues to service clients of its Private Bank with the support of dedicated trust & fiduciary specialist teams embedded within the bank. A full array of trust, fiduciary, estate planning and insurance solutions is provided by SCTG.

Albecq Trust Company Limited (ATCL) ATCL are actually Guernsey’s latest licensed fiduciaries, and have recently started operations from offices in Hirzel Court. Managing Director Mik Underdown has confessed that both the speed of the Commission in granting a license and the early availability of the new offices have rather taken them by surprise. ‘We had anticipated opening for business in November at the earliest, but being three months ahead of schedule is a good problem to have’ said Mik. Fellow directors Mike Kupenga and Marianne Domaille complete the management team, and Albecq now have seven staff providing family office services to high net worth clients.

Precision Plastics Established in Guernsey in 1993, originally selling plastics for the building and home improvements sector: fascias and cladding, rainwater, soil, waste & underground systems and gates & fencing. Other original areas of activity include flooring trade supplies plus the wholesaling of Swish & Integra curtain tracks & poles. Precision Plastics also supply all manner of sheet plastics. In 1998 they opened a plumbing trade counter and have a strong presence in the under-floor heating sector. After expanded into supplying sanitary ware Precision Plastics now have a thriving bathrooms section.

In March 2012 they introduced a range of electric boilers and combination units which have already proven a popular choice to local developers and installers.

Maxicorp Limited Maxicorp Ltd’s main area of expertise is property development and investment within the Channel Islands and central London. The Autosport division specialises in engineering solutions for extreme car and motorbike design and racing. Its Wellbeing division provides health and regulation consultancy to companies such as Glaxosmithkline.

Small business conference 2012 schedule announced The Guernsey Chamber of Commerce would like to invite you to our annual Small Business Seminar on 14th November at St Pierre Park Hotel. This proves to be the best year yet with Cathy Best as our keynote speaker and a range of other local and UK speakers leading each topic. Cost including Buffet Lunch and refreshments: £70 for Chamber members and £95 for non members. To reserve your place please contact Nicola Knight on 727483 or email [email protected]

Conference schedule as follows:

08.30 Coffee & registration.

09.00 Welcome from Rupert Dorey, President of the Guernsey Chamber of Commerce.

09.05 Susie Andrade, Chairman of the Small Business Group, will provide an overview of the day’s activities.

09.10 Cathy Best, Guernsey based entrepreneur will share her businesses experiences, followed by Q&A.

10.00 Eliot Lincoln, CEO of Greenlight will provide an educational workshop on Change Management.

10.30 Jon Beausire, Chief Officer of the Ambulance Service will deliver a case study example of how his organisation has managed a transformational change.

11.00 Coffee & network.

11.15 Becky Machon, Director of Focus HR, a Bill Green Award winning business will share her business experiences.

11.45 A Panel of Experts will discuss Managing Cash Flow for small businesses.

13.00 Buffet lunch.

14.00 Kate Heywood, Managing Director of The best of Guernsey will facilitate a networking activity.

14.30 Ed Prow, Director of The Potting Shed will share his experiences of creating competitive brands for businesses.

15.00 Jessica Roland, Partner, Mourant Ozannes, will provide an overview of Employment Law for small businesses.

15.30 Coffee & network.

15.45 Stephen Haines, Chairman of Carte Blanche and special guest will share some inspirational experiences to succeed in business on a global level.

16.15 A Panel of ICT Experts, including Carole Sweeney of UKIT, Deputy Kevin Stewart, Jo Porritt and Marc Lainé who will share their thoughts on the role of technology in business.

06 OCT/NOV 2012 CONTACTCHAMBER NEWS

Banking • Growth & Acquisition Finance • Specialised Lending • Structured Property Finance Trusts • Wealth Management Investec Bank (Channel Islands) Limited, registered address Glategny Court, Glategny Esplanade, St Peter Port, Guernsey, Channel Islands, GY11WR (Registration number 5845) is licensed by theGuernsey Financial Services Commission and is a participant in the Guernsey Banking Deposit Compensation Scheme; details are available on request. Investec Bank (Channel Islands) Limited is a partof Investec Specialist Bank and a subsidiary of Investec Bank plc.

Executive service on your doorstepAt Investec we offer financial expertise combined with out of the ordinary

levels of service for locally based clients looking for specialist banking services.

As an experienced team, we work closely with our clients, delivering fresh opportunities

and innovative financial thinking every step of the way.

To find out more about our executive offerring including our specialist banking products,

local mortgage product, wealth and investment and treasury and foreign exchange

services, call Laura Preston on 01481 706 436 or Kay Parnwell on 01481 706 483 or

email [email protected] or [email protected]

C30713.007_SB_CI_Contact_18 Jul_297x210_v1_Private offering 18/06/2012 11:24 Page 1

News GOT ANY NEWS?Email us at: [email protected] or write to: Contact Magazine c/o

Guernsey Herald, Guernsey Press Building, Braye Road Industrial Estate,

St Sampson’s, GY2 4WX

Guernsey’s profile growing among Russians Russian high net worth individuals and their advisers are increasingly aware of Guernsey as a centre for wealth management services, according to Fiona Le Poidevin, Chief Executive of Guernsey Finance. Miss Le Poidevin was speaking on her return from the Private Client Russia & CIS conference held between the 2nd and 4th October in London.

Miss Le Poidevin said: ‘Many Guernsey fiduciaries already have Russian clients but what we are finding is that the island is becoming significantly better known among Russian high net worth individuals and their advisers. Much of that is down to the work of both Guernsey Finance and the island’s industry firms in getting out into the marketplace but it is also helped by the fact that VTB and Renaissance and other well known Russian brands have a presence in Guernsey.’

‘Having such names in the island raises the awareness of Guernsey in the Russian adviser community and it also both helps them understand the role that Guernsey can play in their client’s affairs as well as giving us significant credibility. This means that when we are at conference like this then we can move forward more quickly with explaining the specific products and services we can provide to clients.’

Miss Le Poidevin was leading the Guernsey Finance team which was exhibiting at the event. She was joined by Todd Wheeler from Butterfield Trust, Glen D’Arcy from Intertrust and Alasdair McLaren from Saffery Champness. Also attending the event was Ryan Dekker from Trident Trust.

In addition, Mr McLaren spoke at the conference on behalf of Guernsey Finance. He participated in a session discussing the key factors for asset structuring and asset protection. He was able to specifically mention Guernsey’s expertise assisting Russian clients with wealth planning, including through the use of structures such as trusts, Private Trust Companies (PTCs) and foundations.

Mr McLaren, a Director at Saffery Champness in Guernsey, said: ‘Guernsey punched well above its weight, especially as the Guernsey exhibition stand was very prominently positioned so that it was a primary point of focus for people coming into the coffee sessions.’

‘The subject matters were broad, including a focus on private client needs and asset protection. It was a good conference with a really mixed delegate list – not just the same familiar faces – there were a lot of Russians and simultaneous translations enabled everybody to follow the proceedings.

‘The delegates, including some very high net worth people from the region, came away with a much greater understanding and appreciation of Guernsey and the services it can provide to clients in that geographical location.’

Guernsey Finance was one of the lead sponsors for the event which attracted more than 130 delegates.

Miss Le Poidevin added: ‘The event was very well attended by Russian private client advisers, both from the country itself but also London. Indeed, this was a very good opportunity to meet with such a large number of London-based advisers to Russian clients. London is highly valued for its expertise in private wealth planning and it remains the primary source of this type of new business from Russia.’

‘What we were able to emphasise at the event is that Guernsey has a strong heritage in providing exactly the type of services which are demanded by Russian high net worth individuals – asset protection, succession planning and wealth planning for globally mobile families. The motivation for using Guernsey is not tax driven but due to the choice of structures we have available and the experience and expertise we have in utilising them to best meet the needs of Russian clients.’

Guernsey Finance held its first delegation to Moscow in May 2011 and returned in March 2012. Plans are in place for another visit in 2013.

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08 OCT/NOV 2012 CONTACTNEWS

KPMG seminar sees positivity in M&A market

Activity in the local mergers and acquisitions (M&A) market is on the rise, according to a recent seminar held by KPMG in the Channel Islands.

More than 60 delegates attended KPMG’s seminar exploring the M&A market at Les Cotils and were addressed by an expert panel comprising KPMG Advisory Senior Manager Gavin Niven, Nick Evans of RBSI and Ian Moore of Close Brothers Private Equity Capital.

Mr Niven outlined the importance of M&A activity in achieving growth in the current climate, while acknowledging the key trends in this market.

‘A recent KPMG survey showed that 30% of senior executives are looking to exploit growth opportunities through successful transactions. Businesses that are serious about their growth agenda really need to be looking towards M&A activity to achieve this.

‘There is an increase in confidence and businesses are acknowledging that factors such as regulatory pressure can actually create opportunities,’ he said.

A rise in the number of strategic alliances and joint ventures was one of the notable trends.

‘This type of deal is a powerful way to penetrate emerging markets, another popular focus at the moment, and is usually lower cost with minimised risk but still has the benefit of access to new markets, customers and expertise,’ he said.

The key drivers underlying mergers and acquisitions in the Channel Islands were identified as being succession planning, capital and solvency ratios, wealth growth in the Far East and the ‘Wall of debt’.

The two guest panellists each provided their views on the current market. Mr Evans discussed the raising of transaction finance and Mr Moore provided an investors’ opinion on what made investment in the sector attractive from the private equity perspective.

The guest speakers also highlighted the importance of preparation as well as the use of an experienced advisor in executing a successful transaction.

‘There is a lot of interest coming from private equity and generally a positive outlook in the market. Successful deals need to be built on preparation. This includes pre-marketing: it’s about getting out there and talking about your business,’ said Mr Moore.

‘We’re looking to invest in trust and fund administration much more, particularly in jurisdictions such as Guernsey.

Mr Evans noted that the ‘Wall of debt’ was a considerable driver in prompting these transactions.

‘Many of the deals are driven by the need to sell or re-finance leveraged assets but this is two-pronged as distressed assets, once re-financed, can drive successful growth.’

Ashley Paxton, Head of Advisory for KPMG in the Channel Islands, said there was cause for optimism.

‘There really is positive interest in the market, particularly from private equity, and it’s great to see some green shoots after the recent doom and gloom.’

New interior design showroom opens in Market buildingsA NEW stylish interior design and furnishing business has opened in the Market Buildings. Jonathan Alexander Ltd whose entrance is on the Inner Street, is headed up by Sally Forbes Watson. The business specialises in creating luxurious, dynamic interiors with a strong sense of individuality to reflect each client’s aspirations.

Launched in 1987 in the UK, it has built up a strong reputation designing and furnishing flats, houses and prestigious developments for both private clients and businesses.

Sally, the firm’s Design Director and her team have spent the past eight weeks refurbishing the premises, and setting up the showroom in time for its opening to the public on Friday 28 September. They are really looking forward to being able to extend these services to Guernsey clients.

‘Our team are experts at interpreting a client brief and bringing their aspirations to life. Either with sharp modern lines or softer classic shapes, Jonathan Alexander’s designers bring together the interior architecture of the home alongside the living requirements of our clients.

‘We are able to help furnish a complete home or simply source the perfect piece,’ she said.

The split level showroom offers a range of interior accessories. Larger items such as furniture

and soft furnishings are sourced from the UK and internationally, with delivery and installation in Guernsey all managed by the Jonathan Alexander team.

The showroom has been designed to merge, sympathetically, into the original historic surroundings of this landmark building and provides its clients with a warm and friendly ambience.

For more information or to contact the team email [email protected], or call the showroom on 714485.


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Legis Group launches tax service offering

Legis Group has launched a tax service, led by a new management team combining over 50 years’ professional experience in the Guernsey Finance Industry. Focused on delivering high quality services and practical solutions Legis Tax Services Limited, co-founded by Simon Graham, managing director, Francis Snoding, director and Paul O’Neill, Director, was launched at the start of the month.

The company will offer tax compliance and advisory services to individual private clients and owner-managed businesses as well as to local trust and fund administration companies.

Stuart Platt-Ransom, Group Managing Director, believes the strategic decision to extend the services offered by the business will be welcomed by current and prospective clients.

‘Legis Group boasts an impressive track record in the trust and fund space. We have demonstrated that we are a best of breed independent and I am confident that the new team, who boast a wealth of experience and knowledge, will be a successful extension to our growing business,’ he said.

Legis Tax Services Managing Director, Simon Graham, said: ‘The Legis Group philosophy and culture is to place client needs at the forefront of all business activity and it is

a great fit with our team who firmly believe in putting the client first.

‘What sets us apart from our peers is that we provide a one-to-one service. We are approachable and have the ability to deal with complex tax issues and explain them in a clear concise manner.’

The new company has already achieved accreditation from the Chartered Institute of Taxation.

Mr Snoding said: ‘This accreditation coupled with the management team’s proven track record in the local finance industry means that clients can take comfort from our experience in dealing with all matters of taxation issues relating to life in Guernsey. These could be local tax issues or even taxation consequences of the UK or French tax regimes on local residents.’

Mr O’Neill said: ‘The fact that the Legis Group is independent and wholly locally-owned is a positive factor for the new tax company.

‘We plot our own course which allows us to explore and develop new opportunities which may not be possible under the constraints of a large corporate organisation.’

(L-R) Fran Snoding (Director, Legis Tax Services Limited), Stuart Platt-Ransom (Legis Group Managing Director, Simon Graham (Managing Director, Legis Tax Services Limited), Paul O’Neill (Director, Legis Tax Services Limited.


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WATERFRONT JERSEY

Lloyds TSB senior manager seconded to nationwide task forceHead of islands’ retail banking for Lloyds TSB Offshore, Wendy Leedham has been seconded to a nationwide taskforce which has the backing of the Prime Minister. Ms Leedham will spend six months as a thought leader to the Engage for Success Task Force, which was launched earlier this year. The national initiative, which seeks to build a movement of thought leaders, practitioners and influencers who recognise that engagement is to the benefit of the employee, the organisation and the country, brings together some of the UK’s largest employers. Its key areas of focus include tackling barriers to engagement, harnessing engagement for the purposes of innovation and maintaining morale through company change.

In the first few weeks of her secondment,

Ms Leedham, who has been Head of Islands’ Retail Banking, with responsibility for Jersey, Guernsey and the Isle of Man since July 2011, has joined a team of leading national and international businessmen and women who are aiming to identify ways of increasing employee engagement in the workplace and realising employee capabilities.

With extensive experience within the retail and banking sector, Ms Leedham, who retains responsibility for Lloyds TSB International Wealth’s retail businesses across the British Isles and sits on the International Wealth Executive Committee and the Board of Lloyds TSB Offshore Ltd, has gained valuable insight into employee engagement and has also been asked to lead several of the work programmes.

‘This is a great chance to engage with an area of business that I have been passionate about since the beginning of my career,’ she said.

‘The Engage for Success Task Force enjoys support from a huge range of international organisations and benefits from leading expert insight and I have great hopes that we can change the country’s relationship with its workforce for the better. I would like to thank Lloyds TSB for enabling me to take advantage of this fantastic opportunity and look forward to keeping my colleagues up to date with what’s happening at the frontline of company-employee development.’

Russell Galley, Managing Director of Lloyds Banking Group’s International Wealth Business, congratulated Ms Leedham on her appointment.

‘Standing as a representative member of the Engage for Success Task Force is an incredible achievement and we are all very proud of Wendy here at Lloyds,’ he said.

‘I would like, however, to take this opportunity to thank Michael Chaytor for agreeing to take over Wendy’s responsibilities in the immediate term of the secondment and wish them both the best of luck over coming months.’


Changing the perception of change

The Managing Director of Evolution (Guernsey) Limited, Stephen Rea, has been asked to speak at an upcoming change management event. The group, CiChange, will be hosting the event at the Grand Hotel in Jersey on 15 November 2012. Mr Rea explained, ‘The talk will concern sociologically based change factors and how they have altered people’s approach to the work environment. I was asked to speak due to my slightly different background and experience.’

Mr Rea served as an Officer in the Armed Forces for more than ten years, has worked as a semi-professional sports coach and also held senior managerial positions in the commercial sector.

Evolution is a development, training and consultancy firm. Services are offered across a variety of disciplines with one common theme placed firmly at the centre of focus, the people.

Mr Rea went on to explain, ‘change leadership, management and its understanding are at the heart of everything we [Evolution] do. Often people think change relates to I.T. or business processes but behavioural and cultural change is linked to any type of business initiative. Understanding what drives people and engaging them in the correct way is the most effective way to generate success. My approach is quite simple; your people are your best weapon….arm yourself!’

Established earlier this year Evolution’s services include Executive, talent and performance coaching, leadership mentoring and management training, development of team dynamics, strategy analysis and planning workshops, project management consultancy and soft skills training.

All of Evolution’s associate consultants are qualified coaches or trainers and have proven track records in their respective fields. Many are also ex-Officers from the Armed Forces or have operated at Director level in the commercial world for a number of years which underpins the three key pillars of Evolution’s approach:

Understanding – a full understanding of the academic theory underpinning the area of work or development needs required.

Experience – many years practical application and the resultant knowledge of what actually works, what doesn’t and what to do when it goes wrong.

Flexibility – the ability, and flexibility, to engage with clients and achieve agreed goals while generating a positive experience for all parties and stakeholders involved.

Mr Rea stated, ‘The change event’s intention is to develop understanding of change and will be a TED talk (Technology, Entertainment and Design) so those interested in the Guernsey sector will also be able to view it.’

Details of Evolution’s services can be found at www.evolution.gg or Stephen can be contacted on 01481 714412.

New offices for Next Generation IT as it expands servicesNext Generation IT has moved to new offices as demand for its services grows and the company looks to expand its offering. The company has moved to offices in Victoria Road, which at over 5,000 sq.ft are three times the size of its original home in Sydney Vane House.

‘The move reflects the progress that Next Generation IT has made in recent years. We established the company with the aim of delivering a personal service, bespoke to each individual client. Putting the client first has been key to our success and even though the team has grown from two in 2003 to eleven a decade later, we still aim to deliver a service that is unique to each one of our growing customer base,’ said Director Tom Heyworth.

The move allows Next Generation IT to build a new datacentre and create a larger disaster recovery facility. They are now also offering high quality managed offices, which provide fully-furnished offices for small start up companies at a fraction of the cost of establishing one themselves and without a long-term commitment.

‘We had outgrown Sydney Vane House, which has an uncertain future anyway, but we wanted to find a site which allowed us to continue to offer the services we do, expand those services and look at new offerings while at the same time being close to Town. Although much of what we do can be done remotely, it is important to us and to our clients that we are accessible and so location was a big deciding factor. So many of our clients are in the centre of St Peter Port and we needed to guarantee that we could be on site very quickly if they are experiencing problems,’ said Director Matt Hale.

‘Managed offices is something new for us but made good business sense. We’re able to

provide start-up companies with central Town office accommodation together with the best possible IT connectivity and support and we believe that will be a very attractive offering particularly for service-based companies.’

Next Generation IT, which is a Microsoft Gold Partner, now has more than 150 clients across the finance, government, property, legal, hospitality and health industries.

Ogier one STEP ahead

Ogier has won the prestigious STEP International Legal Team of the Year award at the STEP Private Client Awards 2012. The winners were announced on Wednesday 19th September at a ceremony at the Hilton Park Lane in London. The STEP Private Client Awards highlight excellence among private client lawyers, accountants, barristers, bankers, trust managers and financial advisors.

Ogier were up against a strong shortlist, however the presiding judges said: ‘In a high-level shortlist, Ogier’s vision, their team of high-level professionals and contribution to the profession and the community shone through. The international footprint and organised approach to their business model and to client services set them apart from the rest of those shortlisted.’

Winning a STEP Private Client Award has proved to be a clear mark of excellence as entries go through a rigorous, practitioner-led three-stage judging process to select the best in the industry. Winners are chosen by a panel of experts who are internationally renowned lawyers, accountants, barristers and trust companies.

Sally Edwards, Ogier partner in the Private Client and Trusts team, said ‘We are delighted to have won this award. It was a really strong shortlist and we are very proud to have been recognised for the work that we carry out for our clients. This award reflects the skills and dedication of all members of the team.’


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People New associate for AO Hall

Jessica WilliamsSenior Associate

AO Hall has promoted a member of its dispute resolution team to the position of Senior Associate.

Jessica Williams, who has been with the firm since 2009, qualified in New Zealand as a barrister and solicitor in 2004. She spent a year working in London before moving to the island.

‘When I joined AO Hall it stood out as a progressive firm which had an excellent reputation, being recognised for its quality and depth of work. I am now looking forward to playing an increasing role in maintaining that reputation in my new position,’ said Miss Williams.

AO Hall Partner Alison Ozanne said Miss Williams had become a key member of the team.

‘As an independent specialist law firm, it’s crucial for AO Hall to have staff who strive for excellence and who are determined to work hard. Jessica has proved herself to be an invaluable member of not only the dispute resolution team but AO Hall as a whole. She thoroughly deserves this promotion to senior associate.’

Barclays appoints Julian Woodcock to lead mortgage team

Julian WoodcockHead of Mortgages

Barclays has appointed Julian Woodcock as Head of Mortgages to work across its branches in the Channel Islands.

As Head of Mortgages Mr. Woodcock’s role will include working with the mortgages teams in Guernsey and Jersey, liaising with mortgage brokers and ensuring Barclays’ customers continue to receive the support they need for buying and improving their properties.

Mr. Woodcock has worked in financial services in the UK for over twenty years beginning his career in administration and sales. Working for a number of leading financial service providers, Mr. Woodcock has extensive experience in compliance, brokerage and mortgage services in the UK and the Middle East.

Mr. Woodcock has a Financial Planning Certificate and a Certificate in Mortgages Advice and Practice (CeMAP).

Board position for Jack at Nova

Jack Gervaise-BrazierDirector

Jack Gervaise-Brazier has recently joined and been appointed to the Board of Nova Investment Management Limited.

Bringing with him nine years’ experience in the investment industry, Jack will have responsibility for Nova’s business development activity in Guernsey with specific focus on the company’s advisory services.

Jack joins Nova from local firm Spearpoint Limited where he established and developed the stock broking desk in Guernsey as well as heading up the business development team. Prior to this he was a stockbroker at Collins Stewart Wealth Management.

With experience spanning private, institutional and intermediary clients, his appointment forms part of Nova’s continuing development plans.

Jack is a Chartered Member of the Institute for Securities and Investment, and holds a Diploma in Investment Compliance.

Helping support initiatives to improve literacy and numeracy skills in the BailiwickIf you are interested in supporting this important initiative please contact Denise Fallaize by email [email protected]

www.everychild.org.gg

14 OCT/NOV 2012 CONTACTPEOPLE

Christmas Offi ce PartiesTo view our Festive menu visit www.oatlands.ggAvailable from 30th November from £18.95 for 2 courses or £22.95 for 3 courses

To book call 245661

Tides at Oatlands VillageLes Gigands, St Sampson’s, Guernsey, GY2 4YT

THE NEW

Triple promotion as Ardel bolsters Guernsey support services teams

Karen Gillen Personnel Manager, Mark Davies Corporate Services Manager and Lyn Woodgate Operations Manager.

Ardel has continued to strengthen its Guernsey team with a series of three managerial promotions. As it looks to develop its support services teams, Ardel has made Karen Gillen Personnel Manager, Mark Davies Corporate Services Manager and Lyn Woodgate Operations Manager.

Karen joined Bachmann & Co Ltd in 1980 as secretary to the Vice-Chairman before transferring into the personnel department in 1990. Responsible for all human resource activities including training and development, Karen also looks after the day to day administration of the personnel and reception teams. She is an Associate of the Chartered Management Institute and a member of the Chartered Institute of Personnel & Development.

Having joined Ardel in 2007 as an assistant manager in the company secretarial department, Mark previously worked in both bank-owned and independent trust companies, with responsibility for complex trusts and structures on behalf of high net worth individuals and corporate clients. With over 20 years’ experience in the finance industry, Mark’s new role will see him take on responsibility for the management of both the banking and company secretarial teams at Ardel.

Lyn’s career in the finance industry reaches back twenty nine years, starting when she joined a major high street bank. After spending four years in Australia, Lyn returned to Guernsey to continue her banking career with the Royal Bank of Canada and Credit Suisse. She joined Ardel in 2002 as an Assistant Manager in the banking department and has been heavily involved in project work since then. In her new role, Lyn will support the Operations Director focusing on the ongoing development of internal procedures, controls and business information.

Guernsey designer wins national award

David Dalglish, KBSA National Chair, Justin le Tissier, CI Ceramics Design Consultant and Renee Mascari CEO KBB.

Justin Le Tissier, Design Consultant at Channel Islands Ceramics was recently named as a winner at the KBSA Designer of The Year Awards, held in Warwickshire on 11th September to recognise outstanding design skills in the kitchen, bathroom and bedroom sector.

Beating a landslide of other entrants, Justin scooped The KBSA Bathroom Designer of the Year Award (sponsored by kbb NTG) ‘It’s fantastic to have won something so prestigious, especially in the midst of such strong competition,’ said Justin ‘It’s a real honour to have been recognised by the KBSA, I am absolutely thrilled.’

KBSA CEO Graham Ball said: ‘KBSA (Kitchen, Bathroom Bedroom Specialist Association) members offer outstanding professionalism and expertise and these awards provide us with an opportunity to recognise and reward the high standards of design that they achieve. It is part of our remit to drive up standards and promote best practice and these awards are an important part of this strategy. The number of quality entries we received shows how seriously our members take their work and we’re looking forward to driving this forward as an annual event.’

John Litchfield, Managing Director of Channel Island Ceramics says that he is immensely proud of this award. ‘Justin has been with us since 2002, he is a talented designer and as a company we are committed to bringing through home-grown talent. We work as a cohesive team and enjoy pushing the boundaries to ensure that all our clients have something a little different from the main stream and, from each other. Justin’s success epitomises the ability of our in house designers all of whom are as pleased as punch with this award. This is the second time the company has been successful in gaining a national award and we will be dining out on this one for a while yet.’

Managerial promotions at PwC

Guernsey Promoted Managers - John Cahill, John Clancy, David Emery, Bernard Mullaly.

PwC Channel Islands has announced that seven staff across its Guernsey and Jersey offices have been promoted to manager level.

The Jersey office has welcomed three new managers whilst there are four new managers in the Guernsey office of the PwC Channel Islands firm, all of whom have received recognition for their team management skills, commitment to building strong business relationships and their expanding industry knowledge.

The three employees becoming Managers in Jersey work across the advisory, audit and assurance businesses. They are David Fowler, who focuses on banking and private equity and joined the firm in 2008 following a year spent travelling after graduating from university; Phon Siney, who has a particular focus on private equity as well as real estate, trusts and SPVs, comes originally from Thailand and moved to Jersey aged 12; and Rebecca Le Marquand, who works largely with private equity and property unit trusts and joined PwC Channel Islands in 2007 as part of the HEADstart school leavers programme.

The Guernsey audit and assurance team also welcomes four newly promoted managers. Bernard Mulally works largely in real estate and private equity and completed postgraduate studies at the University College of Dublin Business School; David Emery focuses on real estate, private equity, trust and litigation funds and joined PwC after graduating from the University of Exeter in 2007; John Cahill concentrates on real estate, hedge funds, private equity, venture capital, trusts and SPVs and completed postgraduate studies at the Michael Smurfit Graduate School of Business; and John Clancy who has a particular focus on banking, private equity and hedge funds, and moved to Guernsey in 2010 from PwC Ireland.


TEMPJOBS IS PART OF LEAPFROG RECRUITMENT CONSULTANTS

17 Le Pollet St Peter Port Guernsey GY1 1WQ t: 711188 f: 713229 e: [email protected]

WORKINGFOR YOU

Using our wealth of experience and contacts we are dedicated to working for you as independent advisers to achieve your goals.

“

”Laura Goguelin MIRP (Dip RP)

Senior Recruitment Consultant

Access to the best jobs and people... that’s what we’re known for.

For friendly, professional advice call Chris, Fiona or Laura on

711188 www.leapfrogjobs.comor for up to the minute vacancies visit

Using our wealth oexperience and cowe are dedicated tworking for you asindependent advisachieve your goals

Laura Goguelin MIRP (Dip RP)


The new team includes Carl Collett, who joins HSBC as Senior Manager for Trust and Intermediaries, and Andy Jones, who has been appointed Senior Commercial Manager responsible for supporting local businesses with their banking needs. They will join Senior Manager Chris Lihou, who will now head up HSBC’s real estate team, with Vince Colfer remaining Area Commercial Director for Guernsey and overseeing all elements of the corporate and commercial banking team.

Carl Collett joins HSBC from the Royal Bank of Scotland in Manchester, where most recently he was a Director within the commercial structured finance department. With over a decade of corporate banking experience, Carl has worked in a number of locations across the UK in customer relationship and business development roles. Educated at the University of Salford, Carl has also been heavily involved in charity work, including The Prince’s Trusts 8-day Sahara Desert Challenge in Morocco. An outdoor activity enthusiast, Carl enjoys mountaineering, rock climbing, mountain biking and kite boarding.

Andy Jones has worked for the bank for over thirty years, starting when the bank was Midland Bank. With over twenty years’ experience of working in corporate and commercial banking, Andy most recently spent over three years working for HSBC’s UK real estate team on the south coast. Prior to that, he held a relationship management role for HSBC in Jersey, supporting a range of private and public-sector organisations and high net worth individuals. In his spare time, Andy is a sports fan and enjoys cycling to keep fit.

Chris Lihou is an established member of HSBC’s Guernsey team and, with thirty three years’ banking experience, moves to take on responsibility for the real estate team. Educated at Elizabeth College, Chris is married to Dee with a son and a daughter, and in his spare time is a keen football fan, spending a great deal of time dedicated to helping out with the coaching at Rovers AC.

HSBC strengthens team in Guernsey

Andy Jones, Senior Commercial Manager, Carl Collett, Senior Manager and Chris Lihou, Senior Manager.

HSBC Bank has put in place a new look senior management team responsible for growing the corporate and commercial business banking services it provides locally.

www.herm.com

For more information please email [email protected] or call 01481 75 00 75

OUT OF OFFICE REPLY: IN HERM, BACK SOON!Business meetings, overnight training and corporate events. Think Herm Island.

Simon Lesbirel, John Davison, Chris Sumner and Sam Collenette, who all joined Sure at the beginning of September, will spend the next two years adding practical experience to their academic qualifications by working with key people within the business. They will also be offered the opportunity to further their technical qualifications through a sponsored study programme.

‘As one of the Bailiwick’s largest employers, Cable & Wireless Communications is committed to investing in the development of its employees,’ said Chief Executive Officer Eddie Saints.

‘We have identified a need for local staff to be specifically trained for what is a fast-moving industry and so we are delighted with our new trainees who we are sure will become an integral part of the company’s future success.’

The Sure Academy involves a two-year programme where each apprentice will spend twelve months in residential technical support delivering products to domestic customers, six months in IP support working on residential and business products and six months within retail.

Mr Davison, who is a trained electrician with a diploma in mobile, had already spent time working with the network engineers.

‘I think my background in electrics has really helped me hit the ground running. I have already been out in the van on works calls and am enjoying resolving engineering issues and making sure that customers have any problems or issues fixed as soon as possible.’

Four apprentices join the first Sure Academy

Sam Collenette, Chris Sumner, John Davison and Simon Lesbirel.

The first cohort of apprentices has joined the Sure Academy as the company focuses on giving local staff specific telecoms-related training.

As part of Cable & Wireless Communications’ continued commitment to the States of Guernsey’s ICT strategy, and to ensure succession planning in key technical roles for the benefit of the Bailiwick’s network and infrastructure, the new apprentices will gain valuable experience in their everyday work.

The other three apprentices have all just completed BTEC courses at the College of Further Education.

Mr Lesbirel said he was looking forward to the practical element of the job.

‘I have spent the past three years working really hard on the theory of engineering and now I cannot wait to put the theory into practice and deliver reliable and secure telecommunications to businesses and islanders.’

Mr Sumner was hoping that his previous training would allow him to deal with specific queries.

‘I love technology and the fast moving environment that I am going to be working in and I hope to share my knowledge and be able to support customers to enhance their individual experience,’ he said.

Mr Collenette will spend his first six months working in the retail stores in the High Street and Upland Road, helping customers with technical queries and issues.

‘I am looking forward to the challenges that the retail environment will throw at me. No two problems will be the same and hopefully my training will stand me in good stead for the issues I will face,’ he said.

Mr Saints said that the aim of the Academy was to create managers of the future who had a broad understanding of all aspects of the business.

‘Our new recruits are full of enthusiasm and drive and I am sure they will be individuals that the company relies on in the not too distant future.’

16 OCT/NOV 2012 CONTACTPEOPLE

TEMPJOBS IS PART OF LEAPFROG RECRUITMENT CONSULTANTS

17 Le Pollet St Peter Port Guernsey GY1 1WQ t: 711188 f: 713229 e: [email protected]

WORKINGFOR YOU

Using our wealth of experience and contacts we are dedicated to working for you as independent advisers to achieve your goals.

“

”Laura Goguelin MIRP (Dip RP)


Access to the best jobs and people... that’s what we’re known for.

For friendly, professional advice call Chris, Fiona or Laura on

711188 www.leapfrogjobs.comor for up to the minute vacancies visit

Using our wealth oexperience and cowe are dedicated tworking for you asindependent advisachieve your goals

Laura Goguelin MIRP (Dip RP)


WAKE UPAND SMELLTHE COFFEE

AT

WAKE UP AND SMELL THE COFFEE AT THE B4-8 CLUB18 OCT/NOV 2012 CONTACT

Most people in business would agree that good working relationships with others is a key part of being successful. Whether they’re customers, suppliers or even competitors, maintaining decent professional dealings is generally good for business. Contact went to Les Cotils to attend a recent meeting of the B4-8 club, Guernsey’s only breakfast business networking group, to find out what its members get from being in the club.

are encouraged and there’s networking time as well. The sessions start at seven thirty and close at nine.

Another club member is the Managing Director of The Guernsey Event Company Ltd, Alex Bridle, who knows the events industry very well. For her, the structure of the breakfast meetings is an important part of the club’s success. ‘An integral component of the monthly meetings is that every member gets a chance to present his or her business to the rest of the club. Whilst B4-8 is about making connections it is also a shop-window opportunity to promote either the company or, for us, it’s often an upcoming event.’

All agree that it’s not about the hard-sell. Chris Gnapp, the Managing Director of Leapfrog Recruitment Consultants said, ‘Networking at the B4-8 club is for us a great way of growing what you might call our informal contacts list. Leapfrog and what we stand for is better known and at the same time, we’re learning about other businesses too. It doesn’t hurt that the club is informal, interesting and enjoyable too!’

One of the club rules is that there’s only one company representing any one business sector. Understandably it’s a popular rule with the members, but does it have a limiting effect on numbers?

‘It probably does, but the club’s still growing and we’re at nearly fifty members now with good attendances so I wouldn’t call it a major inhibitor,’ said Andrew Carey who is now the Business Diversity and Development Manager at the Commerce and Employment Department. ‘The club’s run by a committee of members and we try to keep things fresh if we can. That means a good range of guest speakers, often suggested by members themselves, breakfasts in different

venues and recently we’ve had a very successful event where we looked at different tricky business scenarios and did mini-workshops to resolve them. It was well received and gave a bit of extra value to members by sharing practical business tips throughout the group.’

Other B4-8 members also feel very positive about the club. Mike Allisette of the Small IT Company said, ‘Despite the early start the meetings are extremely well attended which goes to prove just how much the members enjoy meeting for an informal chat over breakfast. There is a chance to rub shoulders with like-minded people and to hear the latest news about their businesses.’

Chris Chilton of Orchard PR said, ‘The B4-8 club is a great opportunity to network with other island businesses, and thanks to the diverse make up of members, you can learn about parts of the island’s economy that you would ordinarily not reach. Above all, the initiative allows the members to find common ground on their own terms; starting new and interesting business relationships.’

Kate Heywood who runs The Best of Guernsey is one of the club’s newer members having joined in January 2012. She agrees with Chris Chilton’s sentiments, ‘I have found the meetings relaxed, informal and very useful in establishing new business relationships. It’s always interesting to hear the member presentations and informative talks from guest speakers. Members are welcoming and the atmosphere makes it easy to establish new acquaintances around the breakfast table.’

2012 Speakers

January Steve Williams - Chief Executive, Guernsey Housing Association

February Grammar School teachers - International Baccaulureat programme

March Malcolm Hart - Managing Director, Aurigny Air Services

April Julian Winser - Chief Executive, Schroders Bank

May Dr Elaine Monkhouse - Chair of Skills Guernsey Implementation Group

June Summer outdoor breakfast at Castle Cornet

July Jason Moriarty - Director of Marketing and Tourism at Commerce and Employment Department

August Deputy Paul Luxon - Minister of the Public Services Department

September Max Carling - Managing Director and Founder of Levaton Platforms

October Business conundrums workshop

For further information visit:

‘It started out as one of those ‘if we don’t do it, someone else will’ situations, so my fellow Directors and I decided to set up a networking club as Guernsey appeared not to have one back then,’ said Andrew Carey who has been involved in the club from the very beginning in 2006.

More than six years on, the club still meets every month, remains true to its values of offering an enjoyable networking opportunity without the hard sell and provides much else besides for its growing list of members.

John O’Neill, of O’Neill’s Photographic Agency, joined the club soon after setting up his company. ‘Getting known and helping people understand more about your services and skills is a challenge for any business, but that’s particularly the case when you’re starting out. The club gave me a sort of ‘instant network of contacts’ as well as it being interesting to hear about other businesses too of course.’

The B4-8 club has a formula for its breakfast meetings which appears to work well. At each club meeting members will hear a three or four minute presentation from four different club members. This can be about any aspect of their business. These will be followed by a longer talk from the guest speaker, usually about twenty minutes. Questions

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My business life:Jane Le Maitre

‘Whether Zero 10 will be the long-term answer to the island remaining competitive remains to be seen, but in my opinion it is essential that the island stays with this basis of taxation at the present time to retain parity with our closest competitors.’

MY BUSINESS LIFE: JANE LE MAITRE20 OCT/NOV 2012 CONTACT

Q 2: The company has evolved through various names but

tell us more about the current business and its commitment to Guernsey. Although Intertrust has changed its name over the years, we are proud to have maintained our local roots. The “Reads” part of our name derives from the original accountancy firm of Read & Cocke that goes back to the 1900’s. The Intertrust Group is a global multi-faceted fiduciary company, providing trust, corporate, and fund administration services. However, the Guernsey office is also one of the few Intertrust offices offering tax services to private clients. The tax business goes under the name of Intertrust Reads Private Clients Limited and we are probably one of the biggest, if not the biggest tax practice on the island that specialises in private client work in all its forms. The tax service covers everything from completion of Guernsey and/or UK tax returns to provision of accounting and bookkeeping services, company secretarial support, tax and estate planning and also trust and company administration (including RATS) where required for local or international clients. We are a registered fiduciary as well as a firm of Chartered Tax Advisers with accreditation from the UK Chartered Institute of Taxation. But it doesn’t stop there. As part of the Intertrust Group, we can provide multi-national services worldwide and can provide cross-border structures in a whole host of jurisdictions for corporate and other entities and individuals seeking structures to manage private wealth. We are also part of the BDO International network and can source tax advice in almost any country worldwide through our subsidiary BDO Tax Limited. Although the Intertrust brand is celebrating its 60th anniversary this year, we have been committed to Guernsey since 1900 and our staff are proud to be part of a company with a long local history.

Q 1: Please tell us a little about yourself and the career path

that has taken you to Managing Director of Intertrust’s private client taxation services. My working life started as a graduate trainee at Rolls Royce Aero Division in Bristol (on the Harrier jump-jet project), having decided at 18 that I did not want to pursue accountancy as a career! But after 3-4 years going precisely nowhere, I volunteered for redundancy and used the funds to study for Accountancy. I was then offered a training contract with Coopers & Lybrand to become a Chartered accountant. I did all the usual big ticket audit work that everyone does when they start training, but as I was slightly more “mature” than the average audit trainee, I became involved with owner-managed businesses providing the whole cradle to grave service - accounts, audit and tax for the company or partnership and then personal tax and estate planning for the owners! I enjoyed the tax planning and so went on to become a Chartered Tax Adviser and then moved to Guernsey with my husband to join a Big Four accountancy firm. I continued to provide tax planning and accounting services to individuals (private clients) and this naturally led onto trust and company administration for those clients that required these structures, whether locally or overseas. I became a partner in the firm in 1995 and then moved with the trust practice to a large merchant bank to establish a tax department when the firm sold the fiduciary practice to the bank, but continued to offer the whole rounded service. I joined Intertrust (which was then part of the Fortis Group) in 2005 and became Managing Director of the Private Client services department in 2007.

Q 3: What is involved in an average working day for you

at Intertrust? No two days are the same but variety is the spice of life! The day usually starts by responding to e-mails from clients (whether local or further afield), checking the diary for meetings and collating papers and information for them. My time will then range between reviewing tax returns or accounts for individuals, or for trust or company structures established to manage client wealth, to providing advice on tax planning and other matters – all punctuated by telephone calls, other general correspondence or assisting staff with other matters throughout the day! We are not a firm of advocates, but it is surprising how much local legal knowledge comes in when advising newcomers to the island or those thinking of moving here. As an “incomer” myself, I am also able to compare and contrast life in the island with that in the UK which is also helpful when “selling” local life to someone who might be thinking of moving here. Lunchtimes are usually taken up with meetings (internal or otherwise) but on the rare occasion when there is one “free”, I am happy to go home to Bordeaux and take the dog down to the beach – or if needs must, go to the large supermarket next door to stock up the family larder! I continue to have a hugely varied workload ranging from preparation of local and UK returns, preparation of investment company accounts, company secretarial services, and I act as a trustee of a large number of varied structures with assets of all descriptions worldwide. I also have a number of non-executive directorships which adds another dimension.

I have continued as a committee member of the Guernsey Society of Chartered and Certified Accountants (GSCCA) having stepped down as President of the Society in 2009 and I am still involved with the tax sub-committee which I had also chaired for a period of 10 years. A lot of work still goes into this given the amount of new legislation that is in the pipeline and of course we are in a time of change for Guernsey tax purposes (although tax never seems to stop changing!).

Jane Le Maitre is a Chartered Accountant, Chartered Tax Adviser and Managing Director of Intertrust’s Private Client Taxation Services. Jane talks to Contact about her working life within a global business.


Q 4: Guernsey seems to appear cautiously optimistic

about its future, Jersey not so confident and Europe even less so. In your experience, why does Guernsey appear to be sheltered from the financial storms elsewhere? I do not think that either Guernsey or Jersey is sheltered from these storms (both islands are players in the finance industry with a world-wide presence), but Guernsey is able to change its spots quickly in response to change elsewhere. In part this is due to the less complicated legal system, but as the pace of change required has become faster, we are in danger of getting behind if decisions taken by the States cannot be consulted and agreed upon and put into law within a reasonable period of time (eg less than 12 months).

Q 5: You are a prime example that the so called glass

ceiling for women doesn’t exist. There are now a growing number of women succeeding in senior executive roles. What’s changed? I do not think that you can generalise and say that the glass ceiling does not exist when there is still relatively little female representation in senior positions both at board level in the island and internationally. However, matters have improved in recent years and I think the reasons are twofold: on the one hand, there is a greater prevalence of women who have either made a life choice not to have a family or have taken steps to return to employment soon after having children so that time away from the workplace is less and they have therefore continued to move up the ladder – and are therefore in the pool to compete for positions of this kind. I think the other reason is that there is a greater appreciation of the benefits that gender diversity can bring to running any organisation. It is true to say that I have come across my fair share of prejudice and chauvinism over the years, but in all honesty, by hard work and taking every opportunity to develop yourself the glass ceiling should not be a barrier to anyone. I sometimes do feel at a disadvantage by opting out of the ‘social events’ on Fridays or other weekdays so that I can take my turn in the ‘after school activities taxi service’ for my three boys, but when they are all delivered safely to scouts or elsewhere, inevitably I end up back on-line - so in reality, the hardest thing about breaking through the glass ceiling is trying to maintain some sense in the work–life balance!

Mick Cahill, CEO of Intertrust Guernsey signs sponsorship deal with Sylvans reps Nigel Gallienne and Jason Le Ray to enable a pro-link with Brighton & Hove Albion FC.

Intertrust Guernsey sponsor the annual Guernsey International Chess Open.

Jane Le Maitre and her three children, L-R, Matthew, Alex and James with family puppy “Toffee”.

22 OCT/NOV 2012 CONTACTMY BUSINESS LIFE: JANE LE MAITRE

Q 6: Intertrust is heavily involved in the sponsorship

and financial support of many community activities. What is the company’s proudest achievement to date? Intertrust (and its forebears) has always been heavily involved in sports sponsorship and charitable support of local community activities and it is difficult to think of one activity above many others that stands out. However, the support we have given to Athletics over the past ten years does stand out and it is particularly pleasing to see so many young people taking up the sport. We are also sponsors of local Rugby, Football, Volleyball, Golf, Chess, Netball and others and have been a major sponsor of the “It’s a Knock-Out” competition for the past three years in support of the Guernsey Cheshire Home and Guernsey Multiple Sclerosis Society – our staff are always keen to join in and dress up! Our staff drive our activities and we try and support them in whatever they are doing and all of the activities we support will have some connection to our staff, whether it be sport or other community projects. Finally, the Group has recently launched the Intertrust Foundation focusing on Youth and Education.

Q 7: The company is noted as being extremely good

at developing its staff. Many of the senior executives have been “homegrown”. What are the reasons behind this? It is really all about creating a balance. Whilst it is always useful to have a turnover of staff to create “headroom” for those who have trained and worked hard within the company, there is also merit in recruiting a limited number of staff to senior positions from other local firms or wider afield. This allows those who have grown up with the company to have a progressive career path and provide client continuity, but it also allows for the occasional injection of new blood and challenging ideas. Like any business we need to be constantly seeking the best from our staff and looking for new and innovative ways of adding value for our clients. With the Intertrust Group behind us, we are able to offer our staff not only professional training on island, but can also give them opportunities to train and work further afield through our Global Intertrust Training Academy and our International Mobility Programme thus enabling them to benefit from the global presence of Intertrust as well as giving our local office the benefit of international experience.

Q 8: I appreciate “our friends” in Europe like the fact

we’re signing Tax Information Exchange Agreements with so many countries but how do your offshore clients feel about it? Our client engagement process makes it very clear that we operate at the very highest regulatory standard and therefore, in the main, our offshore clients have no problems with the fact that the island is entering into Tax Information Exchange Agreements (TIEAS) with various countries as it demonstrates a willingness by the island to co-operate on an international field. It has also assisted the island in coming off various “blacklists”.

If there have been concerns it has generally been from the point of view of how Guernsey would deal with any requests for information if these were considered to be merely “fishing” exercises on the part of another country.

Q 9: The finance industry has faced some significant

changes in recent years – some positive and some negative. What do you see as the biggest challenges that the industry will have to face in the coming years? In my opinion, the biggest challenges faced by the finance industry in the future will be to keep pace with standards required on the international stage. It is one thing to be able to change things rapidly on a domestic front, but it will become imperative that the island continues to engage more widely with politicians in the UK and elsewhere and becomes more widely-known and understood.

Q 10: Clearly the island has held its own but can a

small rock in the middle of the Channel continue to prosper when the main financial areas are thousands of miles away in the Far East? Will we see finance staff working shifts in order to service a global client base? With the continued growth of electronic and other communication I can see no reason at all why the island should not continue to prosper and play a part in financial markets worldwide. Island businesses have had a growing presence in the Far East and further afield for some years and we already have a global client base without the introduction of shift work.

Q 11: Guernsey’s future tax strategy it would appear has

now been resolved. Is Zero10 ‘light’ the long term answer to the island remaining competitive? Whether Zero 10 will be the long-term answer to the island remaining competitive remains to be seen, but in my opinion it is essential that the island stays with this basis of taxation at the present time to retain parity with our closest competitors (being Jersey and the Isle of Man). However, that is not to say that the rates of tax charged on certain regulated businesses could not be increased to ease the burden that currently seems to rest almost entirely on locally resident taxpayers.

Q 12: What is Intertrust doing to attract young Guernsey

people into a career in finance and how do you make it an attractive proposition for them? Intertrust is an exceptional employer with 32 offices in 22 countries worldwide and offers a wealth of career opportunities to staff in a number of professional disciplines. In Guernsey the company offers a modern working environment in state of the art offices with parking for every employee. Professional training is also available, and as mentioned before, we benefit from the company’s global presence in being able to utilise training both locally and in our other offices worldwide. We also offer a bursary scheme to provide assistance with University education and offer work experience during the holidays. All this is in addition to our active sports and social programme and other staff benefits.

Q 13: There has been growing posturing from various

corners of UK politics about the threats of jurisdictions such as Guernsey. Nick Clegg may have recently been supportive but the growing trend is we may become a higher priority in central government. Is Guernsey doing enough to change the perception of ‘tax haven’? It is easy to criticize and say that more could be done to counter these threats, and that our politicians should be attending ever more conferences to fly the flag. However, I regret that it is highly likely that the “tax haven” label will stick for many years to come as the truth often gets in the way of a good story for those who are not our friends! This makes it necessary for us to constantly rebut it at every opportunity. It is unfortunate that the label is used mostly by those with little understanding of what the island can offer or the basis of its tax system, but the damage is done and the island can do no more than continue to engage widely on an international front, and to negotiate and agree TIEAs and/or full double tax agreements with other countries (to demonstrate transparency and co-operation). This will also go a long way to demonstrate that it is a responsible, well-regulated jurisdiction with standards that are in many cases higher than those in the countries that consistently attempt to label us in this way.


It’s all in the breeding

IT’S ALL IN THE BREEDING24 OCT/NOV 2012 CONTACT

With a new generation of local farmers, a successful dairy, the World Guernsey Cattle Federation Conference arriving next year and the future direction of the industry under the scrutiny of the Independent Dairy Industry Review Panel, Guernsey’s dairy farmers are meeting the challenges of 21st century farming. The future looks bright but things could have been a lot different if the Guernsey Global Breeding Programme hadn’t been established as Contact reports.

And so began the symbol for an island civilisation. Around 960 AD, besieged by buccaneers and sea rovers, Guernsey came to the attention of Robert Duke of Normandy. He sent a group of militant monks to educate the natives to cultivate the soil and defend the land. The monks brought with them the best bloodlines of French cattle - Norman Brindle, also known as Alderney, from the province of Isigny and the famous Froment du Leon breed from Brittany and from these breeds developed the ‘Guernsey’.

However, no records existed until 1878 when a privately subscribed register of Guernsey Cattle, was initiated by the Reverend Joshua Watson. This was followed in 1881 by the publication of the first volume of the ‘General Herd Book’, which was based upon the principles of American, and English herd books, that is, that entry was allowed to animals that might be ‘proved to possess the qualification of purity of race.’

This purity is now managed through a scheme called The Guernsey Global Breeding

Programme (GGBP) which was conceived at the first World Guernsey Conference held in Guernsey in 1992 when Dr Ted Burnside, an eminent scientist, advised that Guernsey breeders across the world should unite to ensure a secure future for the breed.

Since then there has been a huge increase in discussion and cooperation between the member organisations of the World Guernsey Cattle Federation. The outcome of this has been the involvement of some of the world’s leading cattle breeding institutions in the development of a global programme to establish the Guernsey as a modern dairy breed of true global economic relevance.

Dr Burnside and his colleagues were unanimous in their view that the Guernsey Breed had a severe risk of losing its commercial relevance if it didn’t address the implications of inbreeding in what is a relatively small breed (100,000 cows).

‘The maintenance of genetic diversity within the global Guernsey breed is of vital

importance. Improvement can only come from genetic variation. If we narrow down our genetics by always returning to the same families for our bulls we will pay an inevitable and damaging price. In small populations progeny testing is of limited value in selection of bulls for wide-spread use, as such use is not possible from an inbreeding point of view. However, progeny information, as well as records of all relatives, can be used for evaluation and selection of parents of young bulls, each one of which should be limited in use. The Guernsey is a minor, small population breed. If we want to survive in a competitive world, we need to be smart. Being smart means having a globally sustainable breeding programme,’ said Dr Burnside.

All scientists now agree that conventional breeding programmes using proven bulls were no longer appropriate to the Guernsey breed. GGBP was launched in September 2001 and has progressed well with 85% of mainland Guernsey herds and all island herds using allocations of GGBP semen. Over 60 bulls have entered the

The Guernsey is a minor, small population breed. If we want to survive in a competitive world, we need to be smart. Being smart means having a globally sustainable breeding programme.’ Dr Ted Burnside, Eminent Scientist


programme including UK, island, US and Canadian young sires. Some 70 cows have been identified as possible bull mothers and will be contract or plan mated. Young sires are released in groups of 2 or 3 bulls as soon as semen is available.

Young sires and their dams are selected using the Guernsey Merit Index (GMI) that was developed from a breeding goals questionnaire circulated to all Guernsey breed societies. The use of GMI as a selection tool is expected to increase fat and protein yield while maintaining or improving component percentages.

‘The aim is to breed healthy cows that will milk well, produce high components and live a long life with a minimum of involuntary veterinary intervention,’ explained Dr Burnside.

The aim is to also compete commercially in a global dairy marketplace and the GGBP has created a breed that has a potential advantage over the rest and it’s all to do with protein. Some 75% of the world’s 300 million strong dairy herd produces milk that contains the protein beta casein A1. There is a somewhat controversial claim, backed by 16 years of research, that this milk, which is drunk by most people in the western world, could be a cause of diabetes, heart disease, autism and schizophrenia in people with immune deficiencies. It is also claimed that the protein beta casein A2 is benign in this respect. Cows in the well-known dairy breeds, including the Guernsey, can produce either or both of the beta casein proteins. They can be A1/A1, A1/A2, or A2/A2. Research has shown that about 96% of Guernsey cows produce only beta Casein A2.

If scientists can conclusively prove that protein beta casein A1 is as harmful as they say then the Guernsey breeders globally could reap the benefits. The breed is renowned for its nutritional and health qualities but without the GGBP it may not have sustained its presence as the iconic breed it has become.

The world on our doorstep

The 14th World Guernsey Cattle Federation Conference will take place in the island next summer. Specialist breeders and geneticists from all over the world will be visiting Guernsey and the rest of the Bailiwick from 1st-12th July.

Local farmer Ray Watts, who is president of the Royal Guernsey Agricultural and Horticultural Society and the World Guernsey Cattle Federation, says this is a significant occasion for the breed and for the island:

‘Islanders should feel proud of the wonderful reputation that the Guernsey breed has around the world as a highly durable animal that can produce the very best products in difficult conditions. We are expecting many highly-regarded breeders from the UK, USA, South America, South Africa, Australia and New Zealand to visit local farms all over the Bailiwick and discuss the challenges and issues that the modern dairy farmer has to face.’

‘Every three years the federation meets to discuss breeding policy, potential problems and how we develop a breed that will suit conditions in different countries and is right for modern day farming methods.’

Infertility is an issue in the USA where geneticists have advised a halt to in-breeding. The visiting delegates are very keen to look at Bailiwick herds where breeding has been well-documented and substantial records have been kept. They

believe that local practices may shed light on information that could lead to a solution to the problem.

Mr Watts says that the Guernsey breed is held in very high esteem around the world and the most profitable herds in Australia and South Africa are Guernsey.

‘Breeders who keep Guernseys know the quality. We get requests regularly to ship animals out all over the world but we can’t as it would deplete the stocks here. As farmers in the Bailiwick, we are governed by milk quotas and land availability for keeping animals. The breed is also a crucial element of traditional island life, we have to justify to Guernsey people that it is worth maintaining. The delegates visiting the island understand how good it is and are passionate about its development.’


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‘Islanders should feel proud of the wonderful reputation that the Guernsey breed has around the world as a highly durable animal that can produce the very best products in difficult conditions.Ray Watts, local farmer

IT’S ALL IN THE BREEDING26 OCT/NOV 2012 CONTACT


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CORPORATE RATE

A NIGHT (Including cooked breakfast)

Work hard. Rest well.

It’s not every hotel that has the Atlantic ocean lapping at a beach on one side or a stunning 18 hole Golf course beckoning on the other... but then La Grande Mare isn’t every hotel.

With a special corporate rate of just £85 a night including a delicious cooked breakfast you can see why our corporate guests feel a little sharper and ready to do business.

Then at the end the day... winding down in our indoor pool and health suite offers them the perfect conclusion.

To discuss your requirements or to request a guide to our facilities and services, please contact us.

For reservations please

call 01481 256576Follow us on:

£14.50 MENU FREE WIFI HEALTH SUITE 18 HOLE GOLF COURSE TENNIS COURT 3 DINING AREAS

TIME FOR CHANGE – FINALLY

The line is about to be drawn


For many years now taxpayers who have claimed to be non-UK resident have been nervously looking over their shoulder to ensure that HMRC are in agreement. However, this may soon change as, at the time of writing, the final round of consultation on the statutory residence test has just come to an end and it is expected that we will shortly see the final draft of the new UK tax legislation comprising the statutory definition of UK tax residence.

The introduction of the statutory residence test is probably the single biggest change in the history of UK income tax law and, given the size of the task facing the legislators, it is no surprise that the consultation period that originally commenced in June 2011 has only just ended in September 2012. The new legislative provisions, we have been advised, will be introduced with effect from 6 April 2013.

The introduction of a statutory residence test should be welcomed in Guernsey, as finally local residents and people wishing to leave the UK to become Guernsey resident should be able to rely on a tightly drafted definition which should, theoretically, leave no grey areas. At long last, an individual should be able to confidently say “I am not UK resident” without having to look over their shoulder to see if HMRC agrees.

To date the picture has been rather different. Individuals have attempted to prove their residence status by applying 21st century travel, patterns and lifestyles to case law dating as far back as the 1800s. To make matters worse, HMRC advised taxpayers that HMRC’s own issued guidance on residence for UK tax purposes was not capable of being relied upon as it was not law. As a result the odds have been heavily stacked in HMRC’s favour when it comes down to a challenge and the issue of UK residence has long been a thorn in the side of many Channel Island taxpayers.

So what of the proposed legislation? Given the complexities involved with trying to prove an individual’s residence position and the need to ensure that all eventualities are covered, the current draft legislation for the new rules takes 39 pages to define residence.

It is proposed that three tests will be introduced. The first two are definitive tests that will determine whether an individual is UK tax resident or not. If either of these tests are met then the individual is, as a matter of law, either resident or not resident for UK tax purposes. There can be no arguing with either of these tests.

If an individual does not meet the criteria in either of the conclusive residence or non-residence tests then they must consider the third test. This test considers the number of days an individual spends in the UK in a tax year and the number of connecting factors an individual has to the UK. The general basis of the third test is that the more connecting factors an individual has with the UK the less number of days they can spend in the UK, during the tax year, without becoming UK resident.

The statutory definition clearly sets out the links with the UK that HMRC deem to be important enough to make one person more likely to be UK resident than another without similar ties to the UK. In short, the connecting factors are family in the UK, UK accommodation, spending 90 days or more in the UK in either of the two previous tax years, employment and/or self-employment in the UK and spending more days in the UK during the tax year than in any other country.

On the face of it, the residence test formula appears to be a relatively generous proposition; however, as always the devil will be in the detail.

For example, a working day was originally defined as three hours of work and would include travel time to the workplace. Following the latest round of consultation this may now be increased to five working hours in a day.

Also, previously, if an individual had to spend time in the UK for “exceptional circumstances” (for example illness) then those days would be discounted for the purposes of day counting for residence purposes so long as the individual was not in the UK for 183 days or more. However, the original consultation did not include a provision for exceptional circumstances. This has since been revised but a maximum of only 60 days will be discounted for exceptional circumstances.

Despite the residence test making the status of an individual easier to determine, the test ensures that it is more difficult for those wishing to leave the UK to become non-resident than it is for an non UK resident individual to become UK resident. To put it simply, there are more obstacles for those people wishing to escape the UK tax net than those people arriving in the UK.

Despite the potential pitfalls, Guernsey residents with ties to the UK should welcome the introduction of the statutory residence test as it provides a clarity and level of comfort that has not been afforded by HMRC in the past. Perhaps the need for constant peering over one’s shoulder has come to an end? Unless of course we start talking about domicile….

‘After years of convoluted and often contradictory tax cases involving UK tax residency, HMRC has at last recognised the need to take the residency test out of the courtroom and define it in statute.’

Time for change – Finally

Paul O’Neill, Director of Legis Tax Services Limited reports on the latest news

regarding the new UK tax legislation comprising the statutory definition of UK tax residence.


GUERNSEY MANAT THE HELM

GUERNSEY MAN AT THE HELM30 OCT/NOV 2012 CONTACT

Investec’s man at the helm, Stephen Henry, tells Contact what it takes to run

an international banking institution in Guernsey, how the banking industry has coped in the past five years and what the future holds for Guernsey PLC. Head of Investec Bank (Channel Islands) Limited Stephen Henry has been in the role since August 2009, when the previous CEO returned to the UK. He is extremely proud to be one of the few locally born CEOs of a Guernsey based financial institution.

Stephen has been with Investec for 14 years, all based in Guernsey, following the acquisition by Investec of Guinness Mahon.

He joined Investec as the Finance Director, became the COO and then CEO. For the majority of his time at the bank he has been responsible for the finance, operations and IT for the bank, what he describes as ‘the nuts and bolts’ of making sure the bank functions correctly.

As a sign of the bank’s commitment to Guernsey, and its confidence in the long-term future of the island as a top tier financial centre, it recently signed a 24-year lease on new premises in Glategny Court.

Reflecting upon the past five years Stephen says it seems hard to believe what has happened; the sub-prime crisis, failure of Northern Rock and Lehman Brothers, followed by part-nationalisation of RBS, Lloyds and other banks moving to the current problems of sovereign debt and the Euro crisis.

‘I think a key challenge for any financial institution over the last five years has been not to overreact,’ he said.

‘We are very lucky at Investec as we have a really strong, loyal customer base and I hope that over the past five years we have reciprocated this loyalty to our clients by maintaining a steady approach to our banking services, particularly credit positions.

‘While the markets have been difficult we have succeeded in managing our loan book without significant impairments and have focused on maximising the performance of every part of our business. Our clients have remained faithful to us and our goal is to work through the crisis together.

‘I also think that we have had to adapt to this current environment and treat it as the ‘new norm’ and by this I mean we are already five years

into a difficult economic environment, we have at least another three or four years, which must make it the norm,’ he said.

In terms of his goals on an individual basis Stephen would like to continue enjoying his work, seeing his team develop and helping the bank’s clients navigate through these difficult times.

‘In spite of all that the economy has thrown at us we remain successful and profitable. Investec’s most profitable year was in 2007 just before the credit crunch and our goal is to beat that year’s results, notwithstanding the totally different economy.’

Stephen believes the Investec culture is more important than the structure. ‘I think that people make structures work, not structures make people work,’ he said.

‘We encourage our employees to work in partnership, by promoting open and honest dialogue and so enabling distinctive performance by empowering and inspiring them.

All of this is done in conjunction with a distinct client focus and the highest ethical standards and risk consciousness.’

These philosophies or culture cannot work in isolation, according to Stephen. All Investec staff are expected to live the culture and indeed the culture must come from the top of the organisation. In Investec’s case two of the founding members of the Investec Group continue to fulfil the MD and CEO roles and are actively engaged in the daily management of the business.

‘We operate in a meritocracy and empower our employees to perform with passion and energy and with an entrepreneurial spirit. We all work in an open plan office, and every employee has the same desk, chair, computer and phone and I mean everyone, the Managing Director included. This enables better communication and everyone can be involved in the business and feel that they are a part of our success.’

Stephen believes the measure of a good leader in business is ultimately one who delivers the results for its shareholders.

‘There are many different styles of leadership and different leadership styles are applicable in different situations. Whatever leadership style is used, a good leader needs to have clear objectives and an ability to motivate his staff to deliver.’

He says his management style has evolved to reflect the current economic climate and would probably best be described as participative.

‘While ultimately the final responsibility rests with me, I try to involve the team in the decision making process, to benefit from their expertise and to encourage creativity and engagement in projects and decisions.’

Stephen says that with hindsight few people would wish to have been appointed the CEO of an offshore bank in 2009 when the chairman of the FSA had just announced that some banking activity ‘was socially useless’ and the EU was blaming offshore centres for causing the credit crunch.

In terms of Guernsey’s strengths as an offshore finance centre, he believes it is the jurisdiction’s small size that enables good communication and an ability to get things done, for example, by talking to regulators and lawyers etc. The island also has a number of successful financial industries, no debt and a high per capita GDP.

‘In fact some of our success could be our biggest weakness in that it could be the source of more frequent and powerful attacks by the EU and UK,’ he said.

‘The future will depend on our ability to continue to grow our economy by moving to new markets, products or even completely new lines of business.’

He says one of the risk factors that any bank considers is concentration risk, whether to particular clients, industries and jurisdictions.

‘Concentration risk exists for Guernsey PLC and an opportunity to diversify will reduce that risk. However diversification needs to be considered against the current finance industry, which is often referred to as ‘banking’ but in fact trusts, funds and insurance are all bigger sectors of the Guernsey finance industry and they therefore already provide a degree of diversification. Given the limited employee base for Guernsey, care needs to be taken before we launch into diversification to new industries.

‘We should also consider what the challenges are to Guernsey PLC, for example if the EU and UK regulations are the biggest risk then perhaps the diversification could be to new clients or jurisdictions rather than to entire new industries.’

The Guernsey banking industry, to some degree, relies on servicing other parts of the finance industry. So if the trust sector were to disappear then the banks servicing that sector would shrink, says Stephen.

‘Consequently the banking industry will reflect the shape of the finance industry; growth in those sectors will be reflected by growth in the banking sector. In addition, following the Landsbanki failure and the credit crunch generally, any deposit-taking bank that relies on up streaming of funds is unlikely to continue with that business model.

‘The banking industry continues to undergo a series of mergers and it is likely that, coupled with more regulatory requirement, we will see smaller banks merge and the number of banks in Guernsey reduce even further.’


Written in the stars: can the EU be saved?

32 OCT/NOV 2012 CONTACTWRITTEN IN THE STARS: CAN THE EU BE SAVED?

The European Union is one of the most inspiring political projects in history but today its existence is hanging by a thread. At a European Council on Foreign Relations meeting in Berlin at the end of May, George Soros gave member states a three-month window to save the euro, he argued that there was no alternative but a leap forward to political union.

It is increasingly apparent that if Greece is allowed or forced to leave the euro, the common currency may collapse, and this could subsequently lead to the disintegration of the EU with devastating geopolitical as well as economic consequences. At the same time, there is a real danger that in trying to solve the acute euro crisis, decisions are taken that could lead to the unravelling of the EU 27. This would hamper Europe’s ability to have a voice in the world and to face up to its chronic crisis of declining competitiveness and power in a multipolar world.

As the cost of borrowing increases to unmanageable levels and threatens to turn Spain – the eurozone’s fourth-largest economy – into Greece, the choice that the eurozone’s leaders

have been avoiding for two and a half years has now become inescapable: economic and political integration or dissolution. The EU’s leaders have now tasked European Council President Herman Van Rompuy, European Commission President José Manuel Barroso, Eurogroup President Jean-Claude Juncker and European Central Bank President Mario Draghi to work on four sets of ‘building blocks’ for further European integration: banking union, fiscal union, economic union and the vaguely defined political union.

The euro’s problems have not been caused by a few indebted countries lying or cheating or by creditor countries mismanaging the crisis – although these have all played a role – but by the structural flaws of a single currency that is not backed by a common treasury and by a common policymaking system that is not animated by a common politics. As EU leaders develop economic plans to save the eurozone, they must also abandon the approach they have taken in the last two and a half years which has exacerbated the structural flaws. In other words, it is not just a question of what needs to be done but also of how it is to be agreed and implemented.

The reform agenda of the past years has pushed Europe into a series of three traps. The attempt to minimise the costs of bailing out crisis countries such as Greece has put them under deflationary pressure while sending costs spiralling. The attempt to enforce rules and punish offenders regardless of the effect on the real economy has led to a revolt in deficit countries such as Greece. The attempt to impose decisive action by Germany alone or by a closed Franco-German directorate has created paralysis by stimulating populism. Individually, these approaches have been flawed but collectively they have made the European project seem stingy, rigid and oppressive.

The result of this approach to the crisis has been to exacerbate the flaws of an integration process that has narrowed the space for political decisions at the national level without increasing it at the European level. On the one hand, Europe demands austerity, prohibits central bank interventions, prevents parliaments from taking sovereign decisions and ejects democratically elected politicians. On the other hand, it does not protect them against unregulated markets, socialise debt or allow citizens to shape EU-level

‘European leaders are facing up to the fact that the current EU can neither survive this crisis nor prevent the next one. There is a growing realization that – in order to survive – the eurozone will need to face up to its two structural flaws.’

The European Council on Foreign Relations (ECFR) is the first pan-European think-tank. Launched in October 2007, its objective is to conduct research and promote informed debate across Europe on the development of coherent, effective and values-based European foreign policy. Following a series of debates the ECFR published a paper entitled ‘A Europe of incentives: how to regain the trust of citizens and markets’. Mark Leonard from the ECFR reports on its key findings.


Image kindly supplied by Axis Mason Architects

decisions. Thus, as well as economic growth, Europe needs a more political and empowering way of governing and a narrative that can inspire citizens across the continent, satisfy global economic markets and boost the confidence of Europe’s diplomatic partners.

The principles of this political Europe should be to be seen as generous, flexible and empowering – a Europe of incentives. Deeper political and economic integration is certainly needed to solve the current crisis. But while the 17 members of the eurozone need to move towards fiscal union, they must also give a new impulse to the integration of 27 (plus) states, and not just to 17 (minus) ones. Europe needs a different model of integration based on politics rather than technocracy and rewards for reform rather than only the threat of sanctions.

European leaders are facing up to the fact that the current EU can neither survive this crisis nor prevent the next one. There is a growing realization that – in order to survive – the eurozone will need to face up to its two structural flaws: the creation of a single currency without a common treasury and a common policymaking space without common politics. These flaws, coupled with the choices of the last few years, have pushed the EU into three fundamental traps.

The unintended consequences of the decisions European leaders have taken in the last two and half years are to drive Europe apart. The result of this approach to the crisis has been to exacerbate the flaws of an integration process that has narrowed the space for political decisions at the national level without increasing it at the European level. Europe now needs a different model of integration based on politics rather than technocracy and rewards for reform rather than only the threat of sanctions. Only a Europe that is generous, flexible and empowering – a Europe of incentives – will be able to inspire citizens across the continent, satisfy global economic markets and boost the confidence of Europe’s diplomatic partners.

First, in the place of the low-cost Europe that motivates the current agenda, we argue that the EU needs to decrease the cost of borrowing and lengthen the time debtor countries have to repay their debts in order to escape the debt deflation trap. In order to do this, the EU will need to develop the equivalent of a treasury backed by some kind of Eurobonds and the ability to raise resources. In the longer term, it should find ways of incentivising countries to introduce structural reforms rather than spreading the use of sanctions and threats to the area of structural reforms.

Second, while Europe needs rules and institutions, it must get out of the trap in which countries are punished for undertaking painful reforms because the effect of rapid austerity measures is an even greater fall in domestic demand. In the place of a rigid law and order approach, the EU should adopt a flexible approach: it should be firm about its objectives but elastic enough about their implementation to ensure they are not counter-productive or overtaken by events.

We suggest focusing on the actions of countries and rewarding those that do the right thing rather than the current approach that often rewards reforms with more cuts.

Third, in the place of a two-class Europe in which decisions are taken behind closed doors by a self-imposed directoire and offered to others on a take-it-or leave it basis, we call for a political and participative Europe. At the level of member

states, there must be a system of governance that relies more closely on the community method and is open to all that want to participate. At the level of citizens, we need to find new ways of restoring political competition to the EU level and ensuring that the voice of citizens can be heard, by making national governments more accountable and responsive in part by introducing a committee of deputy prime ministers based in Brussels that meets weekly to take decisions, overseen by a second chamber of national parliamentarians.

This could be brought to life by improving the coverage of European affairs in the national media in order to create the possibility of pan-European deliberation. Unless Europe’s leaders embrace

this vision of a Europe of incentives, there is a real danger of disintegration. Historically, the incentives for states and citizens to take part in the European project were abundantly clear. But today, as the EU is mainly associated with threats and injunctions, it is hard even for the most enthusiastic supporters of the cause to make the case for Europe.

To survive the crisis, European leaders should embrace pluralism, participation and solidarity rather than the technocratic centralism of rules and sanctions. If Europe’s leaders rise to the challenge, they may yet re-establish trust which could be the basis for reintegrating our continent rather than disintegrating by default.

OUR EYE FOR DETAIL EXTENDS TO EVERY PART OF OUR COMPANY.

Rihoy & Son is the island’s only Chartered Building Company.

This status identifies an inherent commitment to quality of service, integrity of conduct and concern for clients’ needs.

Only businesses that are led by Chartered Professionals are eligible, an assurance that you will be working with recognised professionals with a commitment to excellence.

To find out how our team can help you, contact JW Rihoy & Son Limited on telephone 245904, [email protected] or visit www.jwrihoy.com

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PROFESSIONALISM AND INTEGRITY IN CONSTRUCTION

European Central Bank President Mario Draghi.

European Commission President José Manuel Barroso and European Council President Herman Van Rompuy.

Jean-Claude Juncker President of the Eurogroup.

34 OCT/NOV 2012 CONTACTWRITTEN IN THE STARS: CAN THE EU BE SAVED?

OUR EYE FOR DETAIL EXTENDS TO EVERY PART OF OUR COMPANY.

Rihoy & Son is the island’s only Chartered Building Company.

This status identifies an inherent commitment to quality of service, integrity of conduct and concern for clients’ needs.

Only businesses that are led by Chartered Professionals are eligible, an assurance that you will be working with recognised professionals with a commitment to excellence.

To find out how our team can help you, contact JW Rihoy & Son Limited on telephone 245904, [email protected] or visit www.jwrihoy.com

jwrihoy.com

PROFESSIONALISM AND INTEGRITY IN CONSTRUCTION

FRAUD CONFERENCE IS

36 OCT/NOV 2012 CONTACTFRAUD CONFERENCE IS BIGGEST YET

The capacity audience heard from high calibre speakers who focused their presentations on institutions that find themselves the unwitting recipients of fraudulently obtained property and as a result get caught up in often complex and expensive litigation. Complex cross border issues and the impact of modern technology in this fast developing area of law were also discussed.

‘The AO Hall Fraud Conference has built up an enviable reputation for attracting very high calibre speakers and dealing with relevant and challenging topics and this year, which was our fourth biennial conference, was no exception. To have delegates attending from the UK, where they have access to a wide range of conferences, is not only great for AO Hall but also for Guernsey,’ said AO Hall partner Alison Ozanne, who chaired the conference.

‘All of our speakers have vast experience in their relevant fields and we were delighted that they all agreed to contribute.’

Dawn Goodman head of Contentious Trust and Succession Group from Withers LLP in London was one of the delegates attending from the UK.

‘Fraud often involves assets going through offshore centres and its useful for us as litigators

in England to gain a better understanding of what we can expect when we are working with lawyers from other jurisdictions in trying to track down fraudulently obtained assets,’ she said.

‘I have also worked with AO Hall in relation to litigation matters and I rate their abilities in that regard and so felt that a conference organised by them would be worth attending. I hope that this conference will enable me to gain a better understanding of how Guernsey deals with fraud in comparison to how the UK deals with it.’

Mark Button, director of the Centre for Counter Fraud Studies at the University of Portsmouth, said they were planning to build what they had learnt into their research and courses. The university offers courses relating to fraud and Mr Button and his team have recently completed a report on the sanctions against fraudsters for the Midlands Fraud Forum, legal firm Eversheds and accountants PKF.

‘What attracted us to the AO Hall Fraud Conference was that it was going to be looking at civil remedies in an offshore context. Fraudsters will often use offshore locations and so this looked interesting and a way of us enhancing our knowledge,’ he said.

The conference, which is held in conjunction with the GTA University Centre, saw world-recognised authority and Professor In Law at Cambridge University Graham Virgo give the keynote speech.

Professor Virgo, who is the author of works on the Law of Restitution and Criminal Law and has also published a book entitled ‘The Principles of Equity and Trusts’, spoke about recent

developments in remedies for international fraud.

He told delegates that the legal implications of international fraud was an area of the law which had increasing significance.

‘If my property is misappropriated then I will want to get it back. If misappropriated property is innocently transferred to me then I will not want to be liable to return it or its value. The conflicting positions of the victim and the recipient become even more complicated if the recipient becomes insolvent because then the nature of the claims and remedies of the claimant may affect the claims of the recipient’s creditors,’ he said.

‘This has serious implications for companies. For example if a director of a company or a trustee or an agent receives a bribe to induce him to act in breach of fiduciary duty, it has long been recognised that the company can recover the value of the bribe. But what if the bribe has been invested in land which has increased in value? Can the company claim the land? And what if the director has become bankrupt? Can the claims of the company trump those of the director’s creditors? There are so many complexities and we looked at a variety of different scenarios.’

Sarah Gabriel, a partner at leading City law firm Peters and Peters, who has particular expertise in international civil fraud cases and company investigations and has acted in many international involving asset tracing and recovery, gave an entertaining view of the defendant’s perspective.

Stephen Moverley Smith QC from XXIV Old Buildings and Malcolm Davis White QC from 4 Stone Buildings, who is also chairman of the Chancery Bar Association, co-presented a lively session on the cross-border challenges of bankruptcy and liquidation.

AO Hall group partner Paul Buckle, who is known for his expertise in trust and fraud litigation and has been involved in most of the recent significant cases in Guernsey, spoke about competing claims and senior associate Sarah Brehaut, who has recently started specialising in fraud and asset tracing, looked at the overall Guernsey perspective.

The breakout sessions, which ran in the morning and afternoon, featured accountants and UK licensed insolvency practitioners Jamie Toynton and Alan Roberts from Grant Thornton who examined dealing with fraud through civil remedies in insolvency proceedings and Carl Ceillam from The Chain Limited, who has more than 10 years’ experience in information security, who looked at the use of digital evidence.

‘The AO Hall Fraud Conference provided an opportunity for experts in the field to discuss important, but also difficult, questions relating to the legal responses to international fraud. All of the speakers gave insightful presentations which provoked a very interesting debate,’ said Advocate Ozanne.

In its fourth year, the AO Hall Fraud Conference attracted its largest ever

audience including attendees from leading City law firms and Portsmouth University as Contact discovered.

YET


Game change

38 OCT/NOV 2012 CONTACTGAME CHANGE

The world of tax never remains static, as all those in the profession and any business have always known. I expect no tears of sympathy, but while the world has changed, so too has the face of acceptable tax savings.

It is no longer enough to simply keep up to date with technical changes year on year, now we see a whole shift of attitude in these times of austerity that has altered people’s whole outlook of tax. Over the summer its clearly become morally unacceptable to save too much, especially for UK comedians and more recently large multinationals. Against this change advisors and taxpayers have to now question what is tolerated by the media, which must surely not be right.

Much of the recent and current proposed tax changes have their foundations in the whole economic downturn and the aim of governments is to be seen as doing the right thing - taxing those that are seen as able to afford it and preventing those that abuse the system. Guernsey is no different.

We have seen in Jersey’s recent budget proposals, changes that seek tax revenues in areas previously off limits, capping pensions relief and taxing termination payments and measures to prevent tax being avoided in the last year of their deemed distribution regime. Interestingly, no fuel duty increase.

The UK is to charge overseas investors of residential property CGT which completely changes the well trodden path that a non UK resident is simply not in the UK CGT club. They also have an ongoing consultation on how to introduce a general anti avoidance rule.

What will Guernsey’s approach be? Inevitably, I expect we will see new measures in the budget aimed at increasing tax revenues in several areas but trying to restrict the impact on the man in the street. We should meanwhile, in my view, take care to maintain the attraction to Guernsey to new entrants who often either bring or create new businesses that boost our local economy.

It’s therefore very disappointing to see comments about the FTP savings slipping away off into the future as surely all taxpayers want to see cost savings before yet more tax increases.

It has always been the job of people like me to minimise a client’s tax and I see this continuing. Guernsey residents haven’t really ever done tax avoidance schemes, but that’s because a 20% tax rate on income only is considered an acceptable contribution, plus we have always had our own GAAR just in case! To maintain this fair tradition locally the politicians must ensure they do not just keep asking for more but concentrate on saving costs to balance the island’s budget. The early signs are good from the new States so hopefully we will not see a local story of tax avoidance in our Press?

The UK is to charge overseas investors of residential property Capital Gains Tax

which completely changes the well-trodden path that a non UK resident is simply not in the UK CGT club. They also have an ongoing consultation on how to introduce a general anti avoidance rule. How will these changes impact on Guernsey? Gail Chadwick from Grant Thornton reports for Contact.

‘Over the summer its clearly become morally unacceptable to save too much, especially for UK comedians and more recently large multinationals. Against this change advisors and taxpayers have to now question what is tolerated by the media, which must surely not be right.’


As part of its five year growth strategy, JT has recently made a major acquisition which will enable it to better support local customers when they open new offices, or develop new markets overseas. JT’s MD of Global Enterprise, Tim Ringsdore, explained to Contact how acquiring Worldstone will help JT to support its customers, wherever they may go...

AcquiringGrowth

40 OCT/NOV 2012 CONTACTACQUIRING GROWTH

Based in Tower 42 in the City of London, Worldstone sits at the heart of the financial services industry but through its sixteen year history as a privately owned company, its main client base has been drawn from the retail or travel sectors. Knowledge, contacts, expertise and experience of working with finance companies are just some of the benefits which will accrue following Worldstone’s acquisition by JT. For JT’s customers, the benefits lie in Worldstone’s ability to deliver and monitor high quality managed services across the globe, so that wherever they look to expand, they can still utilise their relationship with JT to deliver an effective communications infrastructure.

As the MD of Global Enterprise, Tim Ringsdore will combine his support for CI customers, with searching out new business opportunities for JT outside of the Channel Islands – very soon more than half of JT’s business will come from global, rather than CI-based, customers. The rationale underpinning this strategy is twofold; as well as growing JT’s revenues and thereby increasing value for its shareholder the States of Jersey (represented by the Treasury Minister) and the level of dividend which can be paid, it also enables JT to provide new services to its CI and Worldstone customers.

Tim Ringsdore led the team which has worked on the acquisition:

‘It has been very exciting. We’ve been planning this for a number of years, trying to find a business that would be the perfect fit with our strategy. We met Worldstone’s management team in early January this year, and we were very impressed straight away with them, with their approach, with their culture, with their plans for the future of the business, and with their reputation for delivering the highest standards of customer service.

From their side they did a lot of due diligence on us, they wanted to make sure the company would flourish with the new owners, and be secure.

Acquisitions are always exciting, and a lot of hard work; it’s a big team effort to make it succeed, and so there is a lot of satisfaction to watch this come to such a good conclusion’.

Managed services are a major growth area for JT, which is a key reason that an acquisition of one of the sector’s main players was such an important part of the Group’s future strategy. Tim Ringsdore describes managed services as follows:

‘Effectively you might summarise them as a “service wrap”; basically the buck stops with us – whether we are providing an IT or telecoms service direct, or working with technology or service partners, we deal with the whole of a customer’s requirements, including reporting and monitoring. The point is to take the “pain” away from the customer.

One of the core reasons for this acquisition is to expand the services we can offer to our local customers. For example, they might be based in the CI, but with other offices outside of the Islands. They may be looking for telephone systems, internet access or hosting or any other IT service. JT can now support them in setting up an office, and delivering all those services, practically anywhere in the world. We can put the cabling in and provide the connectivity, all the way through to actually putting the telephones on the desk - and then manage and monitor those services on an ongoing basis.

Customers can further outsource their telecoms and general IT requirements to us, and have the confidence that we can manage it “end-to-end”, as we become a world leader in this area’.

Acquiring Worldstone is a major step forward for JT; it is a multimillion pound company with fifty one staff based in the UK and US, but one of the main attractions is an international global service/technology partner programme, which allows customers to be supported wherever they may be, which is managed out of its headquarters in the City.

Its one of a number of major acquisitions falling under JT’s current growth strategy, the first coming in 2010 when JT acquired Newtel Guernsey, and then in 2011 a company called ekit, enabling it to greatly expand its range of roaming products, and provide innovative new ways of reducing costs for customers travelling across the world. Once again, this acquisition has enabled the Group to grow:

‘This is an expansion of the services we can offer, it puts us into a new position in the CI, and on a global scale.’

‘This is an expansion of the services we can offer, it puts us into a new position in the CI, and on a global scale; it won’t be the last acquisition, we will look for others to help us build on this, but we’re only going to do that by listening to our customers as to what further services they require from us, and then we will look for other companies to target, to enhance our services and grow our revenues’.

When looked at from a strategic point of view, the acquisitions need to be seen in context with the investment in the Gigabit Isles programme, which will give the Channel Islands one of the most extensive fibre-optic broadband networks in the world, and so enable local residents to stay ahead of the digital revolution. Tim Ringsdore is also responsible for JT Lab, a local facility which enables companies to research and develop tomorrow’s IT products/services ahead of their full market launch. That facility has been made possible through JT’s network investment:

‘I’m meeting a lot of Worldstone customers, who are all very positive about what’s happening in the Channel Islands. They think we are really forward thinking, and there will be a lot more opportunities for the Islands as we develop Gigabit Isles and get our name out into the global environment.

We’re on a growth strategy here; we want to grow this company quite aggressively over the next couple of years, while continuing to provide new and exciting value-added services to our local customers, irrespective of their size. We’ve made a lot of investment with Gigabit Isles, and in combination with the acquisitions, it will help us to grow revenues and provide an even better return to our shareholder as we become a more valuable asset to the island’.

But for now, the first step is to make sure the two companies are successfully integrated. Ultimately it is all about growth; the acquisition of Worldstone gives JT the platform it needs to grow, by facilitating the growth of its clients.


Building relationships, getting results

42 OCT/NOV 2012 CONTACTBUILDING RELATIONSHIPS, GETTING RESULTS

From modest beginnings, and in what the founder members say ‘feels like no time at all’, Coast Media has doubled in size and has notched up five successful years in business as an independent full service creative agency. You’ll be forgiven for not instantly recognising the name but, undoubtedly, you will be familiar with some of the companies on its client list.

‘The foundations of the company are based on an ethical approach to doing business, which incorporates two watchwords - trust and respect’.Katie Blampied

Formed in 2007, the now eight strong team is headed up by Directors Barry Wells and Katie Blampied, who have ‘been together’ in business for eleven years and are joined on the Account Management Team that is responsible for the smooth running of every project Coast undertakes by Chantal Thompson and founder member Michelle Griffiths. Creative Director Michelle Griffiths also leads the creative team and is responsible for designers Dave Higgs and newest recruit, Nic Le Poidevin. The multi-skilled agency can also boast its own in house photographer in the form of acclaimed local press and PR photographer and general supremo, Chris George (also a founder member). Finally, the team is completed by capable office manager, Anna Woodall, who ‘looks after us’. All eight bring their own strengths to the party and, stepping into the office by Admiral Park, it is apparent how well they work together – ‘our Coast Media family’ is how they think of themselves.

Barry and Katie’s vision to build a multi-faceted agency that is a ‘responsible citizen’ has transcended the knock-on effects felt by the Channel Islands during the recent economic downturn. The foundations of the company are based on an ethical approach to doing business, which incorporates two watchwords – trust and respect. Explains Katie, ‘Clients, staff, suppliers and third parties are all treated with respect, and relationships with all four groups are built on mutual trust; we don’t tread on people.’


The agency says it has in place a ‘holistic and well rounded team’ that covers all the bases in the field of creative marketing and communications, and has the resources to service the varying needs of a steadily growing number of clients in both the financial and commercial sectors.

With design, advertising, digital, marketing, PR and event management, plus professional photographic services all on the Coast Media list, the great diversity of the firm’s client work means staff can be involved in designing an annual report one day and managing a media release or agreeing a sponsorship deal the next.

‘Undoubtedly the challenging economic environment we have all experienced over the past few years has had an impact on the creative industry as a whole. Clients are reviewing and requiring more from their marketing budgets in an effort to drive more value and return on their spend. As a consequence, those agencies that have always applied themselves to delivering cost effective campaigns which are focused around making a profit for their clients are thriving,’ says Barry.

‘Over the last five years we have adapted to the fast paced change in communications but our ethos remains firm. We work hard for our clients, take great pride in what we do and, importantly, we remain grounded,’ he adds.

The company is serious about what it does and it is testament to mutual client/agency loyalty that many of the mostly small and medium sized companies on the client list have been with the team [in a previous business] for years, growing with them along the way.

‘We have worked with a large majority of our clients since the start and some have grown with us. Some had a limited budget but a lot of ambition when they first came to us and we have worked with them over a number of years to establish them as leaders in their respective industries,’ says Katie.

Investing time building mutually beneficial relationships with like-minded clients may sound like a cliché, but this, coupled with working closely with each client, responding in a timely manner, producing accurate work, meeting deadlines, and taking into consideration external factors such as the economic climate and competition, is the secret of Coast’s success to date.

News always travels fast in Guernsey, and reputations can stand or fall simply on word of mouth; Coast is very proud of the fact that most of its business comes via this source of recommendation - reinforcing the company’s belief that it is an ‘outsourced department’ of each client’s business.

Client work is complemented by the niche publishing business which is fast paced, the nature of which keeps Coast on its toes. The company is the guardian of the highly respected and iconic Perry’s brand and Underoneroof, the property newspaper published in association with local estate agents, which has recently gone twice monthly, due to demand.

Realising that even in our outwardly affluent island there are sectors of society in great need, part of the agency’s corporate responsibility remit from the word ‘go’ has incorporated utilising its strengths to assist a number of community projects, and providing work experience for those with an interest in the creative industry. An enthusiastic advocate of Interwork Services, Coast is also committed in the long term to The Caritas Community Charitable Trust, Guernsey Disability Alliance, and Project Rhino, and lends its skills and assists with other charitable initiatives as and when resources permit. Staff are also encouraged to participate in community activities and are supported in a manner of pursuits that have seen participation in an extreme cycling challenge in the UK, marathon runs here and abroad, and entering local events to raise money for good causes.

Katie sums up: ‘We are an agency ‘with a conscience’, and we want our clients to succeed in business. We also are constantly learning, adapting and moving forward in a changing world, in an effort to help our clients to do the same’.

Creative businesses that are honed from the ethics of demanding deadlines, quick thinking and endeavour stand the test of time; this, coupled with the firm’s ethical approach, means Coast Media is set to proudly join the roll call.

If you would like to find out how Coast Media can make your marketing budget work harder contact Katie Blampied on (01481 735450).

‘Let’s face it; we all think we know what we’re doing when it comes to all things creative. We enjoy working with the professionals at Coast Media who, while always keen to ensure that we present ourselves in the best light, are practical in their advice and careful in our expenditure. And they chase you up ever so politely.’

David ChanDirector, Lancaster Trustees

L-R: Barry Wells, Dave Higgs, Chantal Thompson, Nic Le Poidevin, Michelle Griffiths, Katie Blampied, Chris George and Anna Woodall.

44 OCT/NOV 2012 CONTACTBUILDING RELATIONSHIPS, GETTING RESULTS

Home Improvements

New gym New fitness studio New golf shop New greenkeepers store

Restaurant, Brasserie & Members Club room

Bedroom upgrade Total £1m+

Phase 2

Phase 1

HOME IMPROVEMENTS AT LA GRANDE MARE HOTEL, GOLF AND COUNTRY CLUB46 OCT/NOV 2012 CONTACT

La Grande Mare Hotel, Golf and Country Club is undergoing a transformation programme that will pitch it as the finest hospitality venue in Guernsey. A place members and visiting tourists call their second home and a working example that the tourism industry is alive and well in Guernsey - even if we don’t all appreciate this fact. Proprietors Chris and Simon Vermeulen invited Contact to see the improvements taking shape.

There is a delightful home currently available on the market that is a snip. Its got fantastic sea views, a stunning 40ft indoor swimming pool, sauna, steam room and spa bath, it’s set in 120 acres of beautifully landscaped grounds that includes a lake, woodland and a challenging Hawtree-designed parkland golf course, it has 35 stylish bedrooms, it comes with an award winning chef and the current owners have recently lavished well over a £1million on refurbishments.

A truly magnificent home that if available on the market would set you back £millions. Fortunately, for the average local resident it can be theirs for as little as £38 a month. I promise you there’s no catch. You see La Grande Mare Hotel, Golf and Country Club is fast becoming the most popular second home on the island such is the range of activities and comfort available at this high quality venue.

‘Our members and guests are like family because we see so much of them. The ongoing investment in the hotel and its facilities means we can provide an unsurpassed level of leisure and social activities so La Grande Mare has become part of their lifestyle. We’re now a lifestyle resort where members may enjoy a round of golf, or a fitness class and workout in our state of the art gym facility, they may take a dip in one of our two pools, play a game of tennis or simply relax with friends and family over lunch,’ said Joint proprietor Chris Vermeulen.

‘Our members and guests are like family we see so much of them. The ongoing investment in the hotel and its facilities means we can provide an unsurpassed level of leisure and social activities so La Grande Mare has become a part of their lifestyle.’Chris Vermeulen, Joint proprietor


Chris was keen to showcase La Grande Mare’s latest developments so invited me to witness yet another transformation programme currently being undertaken at the hotel. Work is almost completed on a scheme, which has seen the golf shop relocated to a new, larger unit sympathetically built alongside the driving range, creating 1300sq ft of retail space and making it the largest of its kind in the Channel Islands. While the former golf shop will become a purpose-built gym, with new flooring and the latest in gym equipment that wouldn’t look out of place at an Olympic park. The existing gym will be turned into an exercise studio for classes which will include Boxcercise, circuit training, yoga and pilates, Zumba and Tai Chi.

As Chris shows me around the refurbished buildings he enthusiastically points out where no expense has been spared. For example, smart new electric doors will open to reveal a stylish purpose built reception lobby for the gym facility. There’s also the equipment which is supplied by Reebok and can also be found in leading UK clubs such as David Lloyd and Fitness First. ‘The Gym is now a completely different proposition. We’ve invested significantly in the latest range of equipment and have a weight room complete with an 80 KG ‘V-Pully’ system for strengthening chest, arm flexion and extension muscles. We’re also introducing a sprint track for shuttle runs and a host of other exciting new elements,’ explained Chris. While Chris waxes lyrical about the state of the art development, La Grande Mare’s personal trainer Ashley Carter, is keen to clarify that the gym will remain the home for all members. ‘The 20 to 40 something’s are our most prolific user but we attract all ages and in keeping with the term ‘personal’ the range of training is always tailored to suit the individual.’

Bristolian Ashley was one of the original six pioneering personal trainers who became in-house professionals at Fitness First. He has been with La Grande Mare for 8 years and during this time has helped train cross channel swimmers, elite sportsmen and women and can devise schemes for weight loss, strength and conditioning and recovery sessions from injury or illness. You may even find him dragging the hardcore fitness fanatics in and out of the sea at Vazon as they rise to the challenge of one of his extreme classes.

‘What’s great about La Grande Mare is that our team of professional personal trainers get to work on a wide range of training. We have everyone from mothers looking to regain their shape after pregnancy, retirees who use the gym and pool daily and groups of retired friends who simply want to participate in an exercise class of a morning and then enjoy a leisurely lunch. We have elite sportsmen and women who demand the latest in cardiovascular equipment and training programmes and others who just want to relax in the pool and spa’ said Ashley. Personal group activity is also something Ashley is keen to attract - targeting small groups of friends, work colleagues or sports clubs. The chance to workout in company followed by a meal in the New Club or Brasserie will, it is hoped, be an attractive lifestyle option. ‘I can take up to four colleagues and train them together at one time. Its proving increasingly popular and a great team bonding exercise,’ said Ashley.

The enthusiasm for this project from both management team and members is palpable. Chris and Ashley are passionate about the re-development and believe the investment will pay off.

HOME IMPROVEMENTS AT LA GRANDE MARE HOTEL, GOLF AND COUNTRY CLUB48 OCT/NOV 2012 CONTACT

‘We have to remain competitive but above all our members expect us to deliver high standards. We have all the ingredients for a successful business, a great location, state of the art infrastructure and facilities, dedicated people and a welcoming environment,’ said Chris.

The local community is clearly making La Grande Mare’s its second home but the visitor is also returning for repeat visits as fellow Joint proprietor Simon Vermeulen explained.

‘The trend for shorter breaks is increasing but what we’re witnessing is visitors returning more than once to enjoy the facilities and for different reasons. For example, a visitor may be here for business but is then returning for leisure time with friends or family. We no longer have a tourist season we’ve become a getaway all year round. The UK wide links to the island help and the visiting business market is an important ingredient.

The fact that the hotel has rolling investment programme is testament to the success of the hotel. As the Oxford Economics report highlighted recently, the island is over reliant on its finance industry and diversification of economy is important. The efforts made by the Vermeulen’s demonstrate tourism is a critical sector and one that should not be forgotten. Our politicians have a habit of taking it for granted and imposing unnecessary bureaucracy but with establishments such as La Grande Mare Hotel, Golf and Country Club investing with such significance and other hotels including Bella Luce and the Red Carnation properties of similar quality, Guernsey has a range of hotels to justify an increase in States financial support to promote the island as a tourist destination.

With further investment planned in 2013 including bedrooms, suites and self-catering cottages within the hotel transformed to provide the standard of accommodation demanded by discerning visitors to Guernsey. The golf course itself is presently undergoing a development program and the next two years will see the replacement of two greens and the construction of several new bunkers - over the past year several new tee boxes have been created.

With membership of the Golf Course and Health Club at record levels the Vermeulen’s continue to plough back profit into their ‘place’. A place member’s call home and one that is arguably the best hospitality venue in the island.


MOVE CLOSER

Moving offices is often considered an unnecessary headache for many companies; even more so when it involves integrating and

amalgamating different parts of a business. However, as Barclays Director Julia Church explains, there can be significant benefits to efficiency, knowledge sharing and client service for a company that physically moves closer together.

50 OCT/NOV 2012 CONTACTMOVE CLOSER

From our clients’ perspective, unifying our operations in one building feels right. Clients have one point of contact, one address where they can come and meet us, no matter which elements of Barclays service they are using.MOVE

CLOSER

Moving offices is often considered an unnecessary headache for many companies; even more so when it involves integrating and amalgamating different parts of a business. However, as Barclays director Julia Church explains, there can be significant benefits to efficiency, knowledge sharing and client service for a company that physically moves closer together.

In July of this year Barclays completed the process of moving its Wealth Advisory team from Glategny Esplanade to the company’s headquarters in the Truchot. Over 50 employees made the move to Le Marchant House as part of a focus on closer integration across Barclays – a strategy which seeks to ensure that clients experience a seamless delivery across the different propositions that make up the Barclays group. In Guernsey this meant moving the Wealth Advisory team closer to our colleagues within our International Banking and Intermediaries offering.

Barclays is not alone in streamlining its business operations. Many financial institutions are reviewing their practises in the light of a changing financial climate and in response to challenging global conditions. . There are clearly very persuasive commercial reasons to consolidate the company’s property portfolio into a single building. However, there are other, more noticeable benefits to our clients that can be realised by making working with our colleagues easier.

Access to expertise is the first noticeable improvement. Being split between two buildings meant that referring client queries to colleagues, or getting together with co-workers to discuss interesting solutions and strategies was more time consuming. With everyone now on the same site, getting answers and input is much quicker. It is something that we can forget in the digital age where we can all work remotely, but a face to face conversation is often the quickest and easiest way to generate solutions. Our clients see the benefits in this as we are able to deal with any requests or enquiries they may have more quickly.

From our clients’ perspective, unifying our operations in one building feels right. Clients have one point of contact, one address where they can come and meet us, no matter which elements of Barclays service they are using. In the current climate we are finding that clients are seeking to use fewer service providers; so a company that provides their banking needs will also be looked at for borrowing, or structuring more considerable assets. This appeal of dealing with one consistent supplier means it is more important than ever that we act as one organisation and that teams can communicate effectively about areas of the business other than their own.

At Barclays we tackle this through training and becoming more familiar with what our colleagues are doing. It sounds simplistic, but even a conversation by the coffee machine can facilitate better knowledge sharing and enable our employees to expand their knowledge of the business. For the Wealth Advisory team, moving into Le Marchant House has also meant greater inclusivity thanks to the bank’s IT systems. We now have access to the central TV screens, internal ‘town hall’ meetings and presentations from executives in London and better meeting facilities including video conferencing. This enables us to get closer to our banking colleagues across the globe than ever before.

A specific example of how this has all come together is in Security Trust Agreements. These structures are used in the captive insurance sector. Briefly, an STA is a tripartite agreement between a captive insurance company (the grantor), a fronting insurance company (the beneficiary) and a security trustee (normally a banking provider). In simple terms, the assets are transferred by the captive insurance company to the security trustee which will hold these in a bank account (cash) or a custodian account (investments) in its own name and under its control to secure the captive insurer’s obligations to the fronting insurer. Against the backdrop of the current economic climate, helping companies understand and mitigate risk whilst ensuring that the assets of their captive are being used as effectively as possible is more crucial than ever.

Barclays has been able to develop a strong proposition in this area because it requires close working between bank, insurance and trust professionals. Moving different parts of the Barclays group closer together, including simply in a physical sense through a single location for all Guernsey employees, has enabled this cross team working to flourish, delivering an improved service for clients.

Easy access to the right people at the right time has been critical to the development of this and other new products and enables us to fine tune our delivery of existing services for our clients and foster innovation within the company. Identification with Barclays as a company and employer is also important, and Le Marchant House is hugely important to that as the easily recognisable home of Barclays in Guernsey.

There are other considerations to take into account when moves of this nature take place. As a large company Barclays has to ensure it has the right controls and processes in place to manage the needs of its own operations and those of our clients. While moving into the same building allows colleagues to share resources and knowledge we have the systems in place to ensure that sensitive information is secure and respected and that our employees follow strict risk and compliance practices in keeping separation between clients where it is required.

Physically moving office itself can also be stressful, however it has to be said that the team has moved with the minimum of fuss and already feels at home in Le Marchant House and the move has been welcomed positively by both clients and employees. Like the wider financial sector, Barclays will be continuing the process of looking at integration, closer co-operation and more seamless working. We believe that clients will continue to become more proactive and knowledgeable about their banking, so it is even more important for our employees to share their knowledge about different areas of the business. This will help employees to identify with clients where there might be opportunities for them to benefit from the different services available from across the operation. It is perhaps a ‘low-tech’ solution to the challenges faced by the global financial industry, but sometimes a simpler approach, prioritising personal relationships, can yield the best results.


public

52 OCT/NOV 2012 CONTACTPUBLIC I - MALCOLM HART

2010 and 2011 were not great years for airlines generally, the ash cloud alone cost Aurigny £750,000. How is 2012 looking?

2011 could have ended up as a very bad year for Aurigny because we could have been looking at a serious financial loss. After we had struck our budget we then had huge fuel price rises which cost around £1m. and also nearly half a million was needed for extra Gatwick charges. We ended up with a loss of about £590,000 and that includes us operating all the community services we provide such as flying to Alderney and Dinard, neither of which make any money for the airline. So that shows that, despite all these other pressures, our services were popular and in demand.

With 2012 one of our biggest challenges is that we have eight days with no money coming in when Guernsey Airport is closed. We nevertheless hope to come in ahead of budget as we have made real progress on our market shares especially on the Gatwick and Jersey routes but, on the other hand we also have had the Anglo Normandy restructuring costs to deal with from earlier in the year.

The 2012 Island Analysis benchmarking survey showed that 90% of islanders believed that Aurigny should be owned by the States compared to 58% in 2003. That is a tremendous vote of confidence, so we must be doing something right.

Our new Commerce & Employment Minister is keen to diversify the Guernsey economy with tourism becoming a key driver. In your experience what does Guernsey need to do to achieve growth in this sector?

I am on record as saying that I believe tourism is under-valued in the island for the year-round benefits it brings. Peak periods are fine but we need more bespoke, niche offerings in the shoulder months and perhaps some innovative thinking is required here to fill the hotel beds at these non-peak times of the year. It is a perennial problem that has thus far not been solved.

Gatwick charges climbed by 25% in 2011. At the time you said the airline believed Gatwick Airport Ltd had been acting in a discriminatory fashion against small operators in breach of Section 41 of the Aviation Act. Are you still pursuing this enquiry?

It was Flybe who took the Section 41 action against Gatwick and we supported them in this move. We have just had the CAA’s decision and they have found that Gatwick Airport did not act in a discriminatory manner. Effectively the CAA has said that maximising the use of Gatwick’s airport trumps the importance of preserving services from the regions. They seem to be relaxed about price and pressure being put on small airlines serving a London hub with the bigger goal of increasing runway capacity and utilisation. That is a function of the huge lack of runway capacity in the south-east of England. Flybe may appeal and they would have our full support as it is an issue that we have worked closely on with them.

Anglo Normandy suffered 16 job losses in April this year. Explain why the current engineering arrangements are acceptable?

We suffered 16 job losses simply because the maintenance work that we were doing for third parties in Europe was no longer competitive. Service providers in Eastern Europe were able to quote a fraction of the price that we could. We are about to make a major decision about where our ATR aircraft will go for their annual maintenance checks in 2013. We need engineers for checks on a daily basis but we could not continue to do the annual large checks ourselves as we were unable to sustain that overhead year round.

How has Jon Moulton’s chairmanship helped the airline?

In a very positive way. I enjoy working for him as he has a very inquisitive and energetic mind and has given us objectives that perhaps were not so clearly defined for all parties before. He has introduced ideas where we can measure how the company is doing and how management is performing and he has many contacts in different industries that have been very helpful to us.

If the States decide to cut Aurigny’s funding is a merger/takeover inevitable?

The States have to own Aurigny if it wants to control the Gatwick slots so the question maybe should be ‘What would happen if the States decide that holding the Gatwick slots is no longer strategically important?’ and I can’t see that happening for a long time to come.

Malcolm Hart, the Managing Director of Aurigny, discusses the challenges of running the Bailiwick’s States-owned airline.


What routes would you like to see Aurigny involved with that they aren’t already?

I think that at some stage it would be appropriate for us to fly between Guernsey and Southampton apart from our Alderney service there. It would be nice also to develop services to the Continent. I am on record as saying that I would like us to be serving Paris at some point in the future and I have not changed my view.

How is market share between the Islands?

I presume you mean to Jersey, as we are the only carrier to Alderney. In 2011 we had 35% market share and, this year to date, we’ve grown to 44%. Passengers between the islands want reliability and punctuality and that is an area in which deliver strongly.

How do you see the global aviation industry evolving under increasing pressure to reduce the planet’s carbon emissions?

The first point to make is the scale of this issue as there is a popular misconception about our industry’s emissions. The truth is that the aviation industry contributes just 1.5% of all global CO2 emissions and unfortunately the average man or woman on the street does not know that. Over the past 20 to 30 years no industry has worked harder

than ours to improve the efficiency of its engines and airframes, either in terms of fuel consumption or noise and this will continue to evolve. The use of biodegradable fuels is also an interesting area for the future. I believe that the industry will rise to the technological challenges thrown at it but it is important that our part in this issue is kept in perspective.

Will the Grenoble route return and do you have any other temporary services planned in 2013?

Yes, our Grenoble service is available again and selling well. People love the fact that they can fly direct to the slopes without having to go via Jersey or change planes at Gatwick. It is hassle-free and that is important for local people.

Sports clubs rely on local airlines to provide good rates for off island travel but could we be doing more to help airlines. It’s supposed to be ‘our’ airline so what could the local community do to help ‘its’ airline?

The simplest thing they can do is to keep supporting us. We have been greatly encouraged by the take-up of our frequent flyer programme. For a small airline to have over 20,000 members is some achievement and that is because of the support and encouragement we receive from people here in the Channel Islands.


Best Practice // Offshore Law

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4918 CC PROPERTY ADVERT FP (CONTACT).indd 1 06/09/2012 14:17

the advisor

56 OCT/NOV 2012 CONTACTWHY BENEFITS CAN BOOST BUSINESS

Historically, companies offering products such as pensions and healthcare provisions were simply looking to provide a benefit for their employees. Nowadays, many employers are looking for their benefit packages to work harder for them, making their businesses better as Susie Brown reports.

Current economic constraints facing most businesses mean that many companies are unable to offer their employees very much in the way of salary increases or bonuses. However, offering the right employee benefits can support everyday living costs for your employees at minimal additional cost to your organisation.

What are Employee Benefits?

Employee Benefits are various non-wage benefits provided to employees in addition to their normal salaries. They are an affordable alternative for small employers and a valuable addition for larger businesses. It is generally accepted that the better the benefits package the better the performance and productivity from a workforce who feel valued.

Let’s face it: Pensions and Health care benefits aren’t the most obviously inspiring subject to drop into the interview or appraisal process when looking to recruit or retain top talent, and often as employees we get too bogged down by the day-to-day tactical demands of our jobs to really appreciate the greater gain of these types of employee benefits until we need them!

However, whilst salaries are important, many employees often accept or leave a job based on the quality of their overall benefits package. For example, health insurance costs have become very expensive for individuals so employees that are part of a corporate scheme who may have previously left a job are now more likely to stay for these types of benefit.

Why outsource your benefits package?

The increased complexity and high degree of regulation is a major reason for companies outsourcing their benefits package administration.

Susie Brown Head of the Employee Benefits division at The Gower Group explains how local businesses can make efficiencies through outsourcing services.

From my experience when talking to local businesses, in many cases, the administration of employee benefit packages tends to fall to a few senior people within a business who have little or no experience of dealing with these types of schemes. Updating policy information with new joiners and leavers and paying premiums on time is manageable, but would these personnel know how to deal with a Death in Service claim or the entitlements due to a member of staff who has been signed off work for a long period of time through illness or injury? Exposing your business and personnel to this type of situation is highly stressful for all concerned and could have serious consequences if the wrong advice is given.

Making life easier

At Gower we have an experienced team of employee benefit specialists dealing with these issues every day. We are able to provide the correct level of knowledge and support to businesses who find themselves needing assistance. By outsourcing this need to industry professionals the work for the employer is kept to an absolute minimum allowing them to focus on running their business with peace of mind.

Costs

I was not surprised to learn that the majority of companies who aren‘t currently offering employee benefits were not doing so because they were concerned these benefits would cause them a lot of administrative work and costs would be prohibitive – sound familiar? This need not be the case. We understand that in the current climate businesses have made a conscious decision not to increase their headcount and in certain circumstances have reduced the headcount, which has resulted in them needing to obtain outside support to manage their benefit packages from specialist providers. At Gower we are able to offer regulatory advice alongside administrative support to businesses of all sizes at a fraction of

the cost of employing a full time member of staff to manage these schemes. Our administrative support is designed to take the hassle out of the day to day leaving businesses to concentrate on what they do best.

The value of staff benefits

A study by Gallup shows a connection that world-class organisations have more than five times the amount of ‘engaged’ workers for every one ‘actively disengaged’ member of staff at low-ranking businesses. The top driver in employee engagement – according to the study – is senior management demonstrating a serious interest in employee wellbeing. Whilst incentives such as a day out of the office on a team building exercise, or participating in a CSR project do not reward staff financially, there is evidence these types of benefit together with the more traditional health and pension benefits demonstrate employers are trying to lighten the load of a workforce routinely burning the candle at both ends.

In the current economic climate we have seen a noticeable shift towards businesses adding employee benefits such as Permanent Health Insurance, Critical Illness Cover and pension provisions to existing remuneration packages as a way of remaining competitive and ensuring the retention of their key people. As a result employees are recognising the need to include these important benefits when reviewing their overall remuneration packages as opposed to focusing purely on salary and bonus provision.

Have you put off introducing employee benefits because you’re concerned about the work involved and the knowledge required? By outsourcing this need to industry professionals the work for the employer is kept to an absolute minimum allowing you to focus on running your business with peace of mind, now there’s a benefit worth having!

Regardless of your requirements, if you would like more information on benefit packages or simply want to off-load the administration of your current benefits package, please contact Susie Brown on 700155 or email [email protected]

At Gower we have an experienced team of employee benefit specialists dealing with these issues every day.

Susie Brown of Gower Group discusses why benefits can boost business.


Private membersMr Bob Bartlett Tel [email protected]

Mr Callum Beaton Tel [email protected] / www.callumbeaton.com

Mr Jon Bridel Tel [email protected]

Mr Peter Budwin Tel [email protected]

Ms Fionnuala [email protected]

Mr Geoff Colcough Tel [email protected]

Mr Garry Collins Tel [email protected]

Mr Mike Collins Tel [email protected]

Mr Robert Cooney Tel [email protected]

John Curran Tel 07781 125047 [email protected]

Mr Roger Dadd Tel [email protected]

Mr Rupert Dorey Tel [email protected]

Miss Deirdre Dudley - Owen Tel [email protected]

Dep Gloria Dudley - Owen Tel [email protected]

Mr Fergus Dunlop Tel 07781 [email protected]

Mr Tim Earl Tel [email protected]

Mr Bernard Flouquet Tel 254326 [email protected]

Mr Julyan Gardener-Wheeler Tel [email protected]

Mr Mike Garrett Tel [email protected]

Mr John Hodder Tel [email protected]

Anne Hough Tel 712744 [email protected]

Deputy John Gollop Tel 715099

Mr Stephen M Jones Tel [email protected]

Ms Liz Kerr Tel 07781 [email protected]

Mr Ronald Knight Tel [email protected]

Mr Jan Kuttelwascher Tel [email protected]

Mr Richard Lord Tel [email protected]

Mr Paul Luxon Tel 07911 [email protected]

Deputy Rhoderick Matthews Tel [email protected]

Mr Nick McCathie Tel [email protected]

Ms Carla McNulty Bauer Tel [email protected]

Mr Andy Morgan Tel [email protected]

Mr Steve Park Tel [email protected]

Mr Tim Robins Tel [email protected]

Mr Roy Sarre Tel [email protected]

Mr Norman Silvain Tel [email protected]

Mr Jeremy C S F Smithies Tel [email protected]

Mr John Stares Tel [email protected]

Deputy Martin John Storey Tel [email protected]

Mr Carl Symes Tel [email protected]

Deputy Jenny Tasker Tel [email protected]

Mrs Gillian Tidd Tel [email protected]

Mr Jeff Vidamour Tel [email protected]

Mr Tony Webber Tel 07781 [email protected]

Mrs Ann – Margaret Whitaker Tel [email protected]

58 OCT/NOV 2012 CONTACTPRIVATE MEMBERS

A2E2 Computing Mr Rene Brun Tel 737000 [email protected] www.2e2.gg

2Mi Financial Services Ltd Financial Services Mr Sean Martin Tel 726277 [email protected] www.2mi.gg

A1 Distributors Ltd Cleaning Supplies Mrs S Lesbirel Tel 748433 [email protected]

AO Hall Advocates Advocates Mrs Louise Hall Tel 723723 [email protected] www.aohall.com

A+ Accounting Ltd Accountants Ms Viola Nyari Tel 246404 [email protected] www.aplusguernsey.co.uk

ABM Ltd Architects Mr Jamie Falla Tel 728886 [email protected] www.mooarc.com

ABN Amro (Guernsey) Ltd Banking Mr Graham Thoume Tel 751000 [email protected] www.abnamroprivatebanking.gg

ABN Amro Asset Management (Gsy) Ltd Banking Mr Frank Moon Tel 751000 [email protected] www.abnamroprivatebanking.gg

Active Group Ltd Finance Mr Wayne Bulpitt Tel 711822 [email protected] www.activeoffshore.com

Adam & Company International Ltd Banking Mr John Judge Tel 715055 [email protected]

Admiral Training & Development Corp Training Mr Derek Knowles Tel 251095 [email protected]

Advantage HR Limited Consultants Ms Georgette Scott Tel 730737 [email protected] www.advantagehr.gg

AFR Advocates Advocates Adv Mark Ferbrache Tel 743999 [email protected] www.afradvocates.com

Aircraft Servicing Gsy Ltd Engineering Mrs K Newman Tel 265750 [email protected] www.flyasg.co.uk

Airtel-Vodafone Ltd Telecoms Mr Ian Campbell Tel 230030 [email protected] www.airtel-vodafone.gg

Albany Chambers Advocates Ms Kari Longan Tel 715105 [email protected] www.albanychambers.co.uk

Albany Trustee Company Ltd Administration Mr Anthony Holt Tel 724136 [email protected] www.albanytrustee.com

Albecq Trust Co Ltd Financial Services Mik Underdown Tel 740300 [email protected] www.albecq.com

Alderney Shipping Co Ltd Shipping Mr Bruno Kay-Mouat Tel 724810 [email protected]

Alliance Cash & Carry Ltd Wholesale Mr Christopher Fish Tel 246827 [email protected]

Alpha Estates Ltd Estate Agents Mr David Ingrouille Tel 729891 [email protected] www.alphaestates.net

Alternative Solutions Ltd Computing Mr Jason Hunt Tel 701234 [email protected] www.asl.gg

Amalgamated Facilities Property Mr Chris Leach Tel 252111 [email protected] www.amalgamatedfm.com

Amysons (1978) Ltd Retail Mr Dennis Steer Tel 245713

Annandale Ltd Building Mr Richard Ogier Tel 253088 [email protected]

Anne Drury Retail Ms Anne Drury Tel 722113 [email protected]

Anson Group Ltd Fund Management Mr John Le Prevost Tel 722260 [email protected] www.anson-group.com

Apax Partners Guernsey Ltd Fund Management Ms Denise Fallaize Tel 810000 [email protected] www.apax.com

AP Group Ltd Employment Ms Gina Le Prevost Tel 715757 [email protected] www.approvedpersonnel.com

Appleby Advocates Mr Gavin Ferguson Tel 755600 [email protected] www.applebyglobal.com

Aquarius Acccounting Services Limited Accountants Ms Tracey Van Zanten Tel 715611 [email protected]

Aqua-Star Ltd Marine Mr G P J Wilson Tel 244550 [email protected] www.aquastar.gg

Arborcraft Ltd Garden/Land Mr Jonathan Skillet Tel 265296 [email protected]

Archer Management Consultancy Mr David Archer Tel 265650 [email protected]

Archivist Archive Services Mr Bryan Smitheram Tel 251484 [email protected]

Ardel Holdings Ltd Trust & Company Administration Ms Sarah Nicholls Tel 723573 [email protected] www.ardelholdings.com

DIRECTORY UPDATETo keep things current please check your company listing and inform us of any changes. Email: [email protected]

Argyll Investment Services Ltd Fund Management Mr Stuart Place Tel 740044 [email protected] www.argyllinvestment.com

Arrowsmith Marlowe Ltd Cleaning Contractors Mr Hugh S E Roe Tel 728801 [email protected]

WWW.GUERNSEYCHAMBER.COM 59CHAMBER DIRECTORY LISTINGS

Artemis Trustees Ltd Finance Mr Robert Sinclair Tel 729466 [email protected] www.artemisci.com

ASA Recruitment Employment Mr Tim Booth Tel 711133 [email protected] www.asa-recruitment.com

Aslett Naftel Architects and Surveyors Mr Gary Naftel Tel 736441 [email protected] www.aslettnaftel.com

Atlantis Marine Ltd Marine Mr Patrick Wheeler Tel 258514 [email protected] www.atlantismarine.biz

Atlas Consulting Group Consultancy Mr David Thompson Tel 730500 [email protected] www.atlas.guernsey.com

Au Caprice Retail Mrs Gee Marsh Tel 729721 [email protected]

Aurigny Air Services Airlines Mr Clive Acton Tel 266444 [email protected] www.aurigny.com

Avant Garden Guernsey Ltd Retail Mr Nick Martel Tel 230566 [email protected] www.avantgardenguernsey.com

Avenue Flowers & Design Retail Ms Alison Lythgoe Tel 724442 [email protected] www.floristguernsey.co.uk

AWS Design & Sign Group Signs Mr Arthur Pugh Tel 728283 [email protected] [email protected]

BB & Q (Retail) Ltd Retail Mr Michael Penney Tel 713005 [email protected]

B & S Builders Building Mr Barry B Singleton Tel 240138

Babbe Advocates Adv Simon Howitt Tel 713371 [email protected] www.babbelegal.com

Bank Julius Baer & Co Ltd Banking Mr Tony Crawley Tel 726618 [email protected] www.juliusbaer.com

Bank of Cyprus (CI) Ltd Banking Mr Andrew Dempster Tel 716026 [email protected]

Bank Sarasin & Co Ltd, Guernsey Branch Banking Mrs Nicolla Tanguy Tel 739801 [email protected]

Barclays Wealth Banking Mr Garry Dayes Tel 755367 [email protected] www.barclayswealth.com

Barras Car Centre Ltd Motor Garage Mr Martyn Torode Tel 249915 [email protected] www.barrascarcentre.co.uk

Bas Mooarc Architects Mr Jamie Falla Tel 728886 [email protected] www.basmooarc.com

Baudains Trade Supplies Merchant Mr Peter Baudains Tel 248822 [email protected] www.btsgsy.com

BDO Limited Accountants Mr Paul Burnard Tel 724561 [email protected] www.bdo.gg

Beckfords Funeral Services Ltd Funeral Directors Ms Jane Duquemin Tel 264202 [email protected] www.beckfords.com

Bedell Cristin Advocates Advocates Mrs Annie Zunino Tel 812812 [email protected] www.bedellgroup.com

Beghins Shoes Ltd Retail Mr G Macrae Tel 720981

Bella Luce Hotel & Spa Hotel and Catering Mr Luke Wheadon Tel 238764 [email protected] www.bellalucehotel.com

Best Books Ltd Book Keeping Mr Colin E Langlois Tel 253332 [email protected] www.bestbooks.gg

Betley Whitehorne Advertising & Marketing Mr Chris Betley Tel 725115 [email protected] www.betleywhitehorne.com

B K S Ltd Trading as Beekers Retail Mr B J Le Prevost Tel 200370

Black Horse Offshore Ltd Finance Mr Phil Le Cheminant Tel 710411 [email protected]

Black Vanilla Advertising and Marketing Jade Hall Tel 729229 [email protected] www. black-vanilla.gg

Blanchard Build Supplies Building Mr James Roberts Tel 822722 [email protected]

Blenheim Group Administration Mr Peter Howe Tel 715200 [email protected] www.blenheimgroup.com

Blue Diamond Ltd Garden Centres Mr Alan Roper Tel 210280 [email protected] www.bluediamond.gg

Boatworks + Marine Mr Mark Nightingale Tel 714224 [email protected] www.boatworksguernsey.com

Bonsai (Mal Trading Ltd) Manufacturing/Retail Mr Matthew Rolfe Tel 200011 [email protected] www.bonsaigroup.gg

Boots The Chemist Ltd Retail Mr Luke Huntley Tel 723565 [email protected]

Bordage Monumental Works Ltd Building & Monumental Masons Mr Martyn C Renouf Tel 721415

Bordeaux Services (Gsy) Ltd Fund Management Mr Peter Radford Tel 715167 [email protected] www.bordeauxservices.com

Bougourd Ford Motor Garage Mr Iain Carse Tel 724774 [email protected] www.ci-cars.net

Boulangerie Victor Hugo Hotel & Catering Mr R Karim Tel 714714 [email protected] www.boulangerie.gg

BPP Professional Education Training Miss Rowena Morris Tel 266176 [email protected] www.bppoffshore.com

Brehon Ltd Accountants Mrs Sarah Hancock Tel 233009 [email protected] www.brehon.co.uk


Brewin Dolphin Ltd Banking Mr Adrian Clayton Tel 736682 [email protected] www.brewin.co.uk

Bridgewater Limited Accountants Mr Barry Le Pelley Tel 722221 [email protected] www.bridgewater.co.gg

Brittain Hadley Partnership Surveyors Mr Graham Hollingsworth Tel 713573 [email protected] www.brittain-hadley.com

Browns Advocates Advocates Adv Adrian Brown Tel 740002 [email protected] www.brownsadvocates.com

Building & Technical Services C.I. Ltd Building Mr Stephen J Jacobs Tel 715530 [email protected]

Butterfield Bank (Guernsey) Ltd Banking - Private Mr John Robinson Tel 711521 [email protected] www.butterfieldbank.gg

BWCI Group Actuary Mr Stephen Ainsworth Tel 728432 [email protected] www.bwcigroup.com

CC5 Alliance Limited Computing IT / Communications Mr Marc Laine Tel 07781 101145 [email protected] www.c5alliance.com

Cable & Wireless Gsy Ltd Telecommunications Ms Jess Bisson Tel 757501 [email protected] www.cwguernsey.com

Campbell & Bloese Ltd Consultancy Mr Nick Barton Tel 244433 [email protected] www.campbell-bloese.com

Capelles Building Stores Ltd Building Services Mr Andy Le Flem Tel 245897 [email protected] www.capelles.co.uk

Capital PVC Building Supplies Ltd Merchant Mr Andre Lenormand Tel 726151 [email protected]

Caplain Glasshouse Services Ltd Building Mr Eric J Caplain Tel 244159 [email protected] www.caplainglass.com

Carey Group Pension Providers Mr Tim Bush Tel 737203 [email protected] www.careygroup.gg


Carey Olsen Advocates Ms Emma Mauger Tel 727272 [email protected] www.careyolsen.com

Carpet Selection Centre (C.I.) Ltd Retail Mr A Bran Tel 725156 [email protected]

Catherine Best Jewellers Mr P Freeman Tel 237771 [email protected] www.catherinebest.com

CBO Projects Computing Consultants Mr Philip Smith Tel 07781128208 [email protected] www.cboprojects.com

CDS Ltd Merchant Mr Ken Le Page Tel 235631 [email protected]

Celaro Ltd Retail Mrs Allison Forman Tel 724721 [email protected]

The Chain Limited Computing Mr Carl Ceillam Tel 257008 [email protected] www.chainci.com

Chandler Backer & Co Accountants Mr Martyn Mahe Tel 254550 [email protected] www.chandlerbacker.com

Channel Insurance Brokers Ltd Insurance Mr B M Thomson Tel 726971 [email protected] www.channelinsurancebrokers.co.gg

Channel Island Ceramics Distribution Mr John Litchfield Tel 234000 [email protected] www.channelislandceramics.com

Channel Island Data Services Ltd Debt Recovery Mr Stuart Ayres Tel 720028 [email protected] www.offshorecreditcheck.com

Channel Island Postal Bid Sales Mail Order Mr Derek Tomlin Tel 727353 [email protected]

Channel Islands Skills Academy Training Mrs Susie Andrade Tel 244904 [email protected] www.cisa.gg

Channel Island Toys Embroiderers Mr Andrew Deane Tel 723871 [email protected] www.channel-teddy.co.uk

Channel Islands Co-Operative Society Ltd Retail Mr Colin Macleod Tel 245802 [email protected]

Channel Islands Motor Factors Ltd Motor Garage Mr N Robert Tel 248411 [email protected] www.guernsey.net/mcimf/index.html

Channel Television Ltd Television Broadcasting Ms Gillian Smart Tel 241888 [email protected]

Channel Welders Ltd Engineering Mr Toni Clayton Tel 246262 [email protected]

Chateaux Estate Agency Ltd Estate Agents Mr David Corson Tel 244544 [email protected] www.chateaux.gg

Cherry Godfrey Finance Ltd Banking Mr David Cherry Tel 711666 [email protected] www.cherrygodfrey.com

Cherry Godfrey Insurance Services Ltd Insurance Mr David Cherry Tel 711666 [email protected] www.cherrygodfrey.com

Christies Leisure Group Hotel & Catering Mr Philip Collinson Tel 724379 [email protected] www.christiesrestaurant.com

CIA Limited Fund Management Mr Nick England Tel 725020 [email protected] www.cia.gg


C I Lighting Ltd Wholesale Mr Roy Rogers Tel 728911 [email protected]

Claire Bosq Scott 4 Star Services Ms Claire Bosq Scott Tel 07797 828950 [email protected] www.cbs4starservices.com

Clegg Gifford & Co Ltd Insurance Mr Karl Richards Tel 728987 [email protected] www.cglloyds.co.uk

Cleland & Co Ltd Accountants Mr A H G Dick-Cleland Tel 740205 [email protected]

Climate Controls Ltd Engineering Mr B H Bisson Tel 713588 [email protected] www.climate-controls.com

Clos De Vaul Creux Catering Ms Leigh Gibbins Tel 832527 [email protected] www.closdevaulcreux.co.uk

Clydesdale Bank International Banking Mr James Blower Tel [email protected] www.clydesdalebankinternational.com

Coast Media Advertising & Marketng Ms Anna Woodall Tel 735450 [email protected] www.coastmediaci.com

Cogent Ltd Trust & Company Administration Mr Nick Ferris Tel 706789 [email protected] www.cogentlimited.com

Collas Crill Group Services (Guernsey) Ltd Advocates Mr Iain Beresford Tel 734212 [email protected] www.collascrill.com

Collenette Jones Ltd Accountants Mr Gareth Nicolle Tel 246324 [email protected] www.cjco.gg

Collins Stewart Wealth Management Wealth Management Mr Charlie Roger Tel 712889 [email protected] www.collinstewartwealth.com

Comprop (C.I.) Limited Property Mr Steve Marie Tel 01534 631409 [email protected]

Condor Ferries Ferry Operator Mr Jan Milner Tel 729666 [email protected] www.condorferries.com

Condor Logistics (Gsy) Ltd Freight Distribution Mr Paul Wilson Tel 242020 [email protected] www.condorlogistics.com

Continuity SOS Ltd Computing Consultants Mr Richard Bush Tel 266799 [email protected] www.continuity-sos.com

Cooper Brouard Ltd Estate Agents Mr Matt Brouard Tel 236039 [email protected] www.cooperbrouard.com

Coppolo & Coyde Ltd Consultancy Mr Jonathan Coyde Tel 247248 [email protected] www.copcoy.com

Corinne Joy Translator & Interpreter Mrs Corinne Joy Tel 710615 [email protected]

Corporate Investigations Guernsey Private Investigators Mr Paul Elliot Tel 07781 106629 [email protected] www.corporateinvestigations guernsey.com

Cranford Estate Agency Ltd Estate Agents Mr Brian Castle Tel 243878 [email protected] www.cranfords.co.uk

Cream Services (Gsy) Ltd Import/Export Mr P Kluyver Tel 246324 [email protected] www.guernsey-cream.com

Creasey’s Ltd Retail Mr A Creasey Tel 720203 [email protected] www.creaseys.com

Create Limited Architects Mr James Barker Tel 259333 [email protected] www.create-architecture.com

Credit Suisse (Gsy) Ltd Banking Mr Roy McGregor Tel 719000 [email protected] www.credit-suisse.com/guernsey

Credit Suisse Trust Ltd Trust & Company Administration Ms Anne Bigeard Tel 719100 [email protected] www.cstrust.com

Crescent Buildings Ltd Commercial Property Landlord Ms Alyson Finer Tel 790109 [email protected]

Cresswell, Cuttle & Dyke Architects Mr Andrew Dyke Tel 726461 [email protected] www.ccd-architects.com

Crossit Ltd Computing, IT / Communications Mr Paul Le Page Tel 07911 716214 [email protected] www.crossit.org.uk

C T Plus Guernsey Ltd Public Transport Ms Camilla Poole Tel 700456 [email protected] www.buses.gg

DD.D.S. Archive Storage Ltd Archive Services Mr J B Kempson Tel 720113 [email protected]

Da Nello Ltd Hotel & Catering Mr Tim Vidamour Tel 721552 [email protected] www.danello.gg

De Jersey, B R French Polisher Mr B R De Jersey Tel 247356 [email protected]

Deloitte LLP Accountants Mr Rick Garrard Tel 724011 [email protected] www.deloitte.co.uk

Design Village Ltd Manufacturing Mr David Inder Tel 232773 [email protected] www.designvillage.gg

Dexion Capital (Guernsey) Ltd Fund Management Mrs Carol Kilby Tel 743940 [email protected] www.dexioncapital.com

Deutsche Bank Int Ltd Banking Mr Andreas Tautscher Tel 702000 [email protected] www.dboffshore.com



Diana Thompson - Notary Public Notaries Mrs DianaThompson Tel 730959 [email protected] www.guernseynotary.com

Digimap Ltd Mapping Mr Colin S Le Conte Tel 700321 [email protected] www.digimap.gg

Direct Social Services Ltd T/A DPS Locums Agencies Mr Roger Seaforth Tel 255588 [email protected] www.dpslocums.com

Dixcart Trust Corp Ltd Fiduciary Mr John Nelson Tel 723996 [email protected] www.dixcart.com

Domestic Heating Services (Wholesale) Ltd Merchant Mr Martyn Duquemin Tel 725460 [email protected] www.dhs.gg

Dominion Fund Management Ltd Fund Management Mrs Mandy Trotter Tel 734344 [email protected] www.dominion-funds.com

Dorey Lyle & Ashman Ltd Consultancy Mr Adrian Ashman Tel 258123 [email protected]

Doyle Motors Ltd Motor Garage Mr Pierre J Payne Tel 724025 [email protected] www.doylemotors-honda.co.uk

Drury (Anne) Retail Antique Dealer Mrs Anne Drury Tel 722113 [email protected]

Duke Of Normandie Hotel Hotel & Catering Mr Magnus Piffl Tel 721431 [email protected] www.dukeofnormandie.com

DWA (Arundell, D W & Co Ltd) Retail Mr H B Sarre Tel 246844 [email protected] www.dwaflooring.com

EE.A. Carey (Europe) Ltd Mail Order Mr Marcus Jones Tel 747751 [email protected] www.eacarey.co.uk

East Harbour Associates Ltd Management Consultants Mr Jonathan Guillemet Tel 712826 [email protected] www.east-harbour.com

Eaton Place Investments Ltd Investment Services Mr O E Faborsky Tel 721069 [email protected]

Ecoscreed (CI) Limited Building Mr Andy Allen Tel 07781 457217 [email protected] www.ecoscreedci.com

EFG Private Bank (C.I.) Ltd Banking Mr Chris Rowe Tel 723432 [email protected] www.efggroup.com

E I Sturdza Strategic Management Ltd Fund Management Investment Advisers & Managers

Mr Adam Turberville Tel 707139 [email protected] eww.eisturdza.com

ELM Compliance Consultants Limited Consultancy Ms Emma Mauger Tel 07781 109289 [email protected] www.elmcompliance.com

Ernst & Young LLP Accountants Mr Graham Parrott Tel 717400 [email protected] www.ey.com/channel_islands

E-Si Limited Mechanical & Electrical Mr Paul Fletcher Tel 200388 [email protected] www.e-si.com

Evans Office Interiors Office & Business Equipment Mr Brian Evans Tel 253277 [email protected] www.evansofficeinteriors.com

Executive Car Services Transport Mr Andy Ogier Tel 07781 155545 [email protected] www.executivecarsguernsey.com

Evolution (Guernsey) Ltd Coaching, Consulting, Training & Mentoring Stephen D Rea Tel 714412 [email protected] www.evolution.gg

FF Haskins & Co Advocates Adv Felicity Haskins Tel 721316 [email protected] www.haskins-co.com

Falla Associates Int. Ltd Architects Mr David Falla Tel 728020 [email protected] www.falla.com

Ferryspeed (Guernsey) Ltd Freight Distribution Mr Martyn Langlois Tel 249094 [email protected] www.ferryspeed.com

Finigan & Gibson Building Mr D J Finnigan Tel 247290

Firstcall Recruitment Ltd Employment Miss Tina Quertier Tel 714634 [email protected] www.firstcall.co.gg

Fletcher Sports Ltd Retail Mr Terry Ferbrache Tel 724114 [email protected]

Focus HR Solutions Ltd Human Resources Mrs Becky Machon Tel 728824 [email protected] www.focushrs.com

Forest Stores Ltd Retail Mr K Bienvenue Tel 238395 [email protected]

Framecraft Ltd Art Galleries Mr J Brache Tel 254184 [email protected]

French Accents Retail Ms Lisa Davey Tel 248500 [email protected]

Fuel Supplies (C.I.) Ltd Fuel & Energy Distribution Mrs S Garbutt Tel 200800 [email protected] www.fsci.co.uk

Fuller Group Ltd Property Mr Alex Fuller Tel 730702 [email protected] www.fullergroup.co.uk

Fultura Ltd Computing Mr Steve Vowles Tel 710047 [email protected] www.fultura.net

Fumoto Engineering of Europe Ltd Agencies Mr Richard Fleming Tel 716987 [email protected] www.fumoto-valve.com

Fusion Systems Ltd Computing Mr Paul N Briggs Tel 721031 [email protected] www.fusion-systems.com


GG4S Secure Solutions (Guernsey) Ltd Facilities Management Mr Bob Le Bargy Tel 265133 [email protected] www.g4s.gg

Garenne Construction Group Ltd Building Mr Richard Jones Tel 254262 [email protected] www.garenne.gg

Generali International Ltd Insurance Mr Richard Mahy Tel 714108 [email protected] www.generali-gi.com

Generali Worldwide Insurance Company Insurance Ian Robinson Tel 715400 [email protected] www.generali-worldwide.com

Geomarine Ltd Engineering Mr Ian Gilmour Tel 201015 [email protected] www.geomarine.gg

Giroscope Employment & Payroll Services Employment Rebecca Traynor Tel 729020 [email protected] www.giroscope.gg

Global Computing Ltd Computing Les Bichard Esq Tel 817000 [email protected] www.globalcomputing.co.uk

Goldridge Estate Agents Ltd Estate Agents Mr Kelvin Seeds Tel 715600 [email protected] www.goldridgeestateagents.com

Graham Scott & Co Manufacturing Mr Graham Scott Tel 259380 [email protected]

Granite Le Pelley Ltd Building Mr Phil Le Roy Tel 257610 [email protected] www.granitelepelley.gg

Grant Thornton Services (Guernsey) Ltd Accountants Mr Dave Clark Tel 753400 [email protected] www.gt-ci.com

Green Acres Hotel Hotel & Catering Mr M Kilbourn Tel 235711 [email protected] www.greenacreshotel.guernsey.net

Greg Forino Flooring Ltd Retail Mr Greg Forino Tel 259989 [email protected]

GTA University Centre Training Mr Chris Edwards Tel 721555 [email protected] www.gta.gg

Guernsey Auto & Electrical Supply Co Ltd Motor Services & Supplies Mr P R Sandwith Tel 726644 [email protected] www.guernseyautoelec.co.uk

Guernsey Careers Service Education Mr Alun Williams Tel 733044 [email protected] www.careers.gg

Guernsey Coal Merchant Mr David Meeks Tel 249858 [email protected]

Guernsey College of Further Education Education Mr Trevor Wakefield Tel 737500 [email protected] www.cfe.edu.gg

Guernsey Conservatories Building Mr Dave Hollingsworth Tel 244789 [email protected] www.conservatoryspecialist.com

Guernsey Disability Alliance Charity Ms Shelaine Green Tel 07781 467316 [email protected] www.disabilityalliance.org.gg

Guernsey Electricity Ltd Fuel & Energy Distribution Mr Alan Bates Tel 200700 [email protected] www.electricity.gg

Guernsey Enterprise Agency Company Adviser Mr John Stares Tel 710043 [email protected] www.gea.gg

Guernsey Finance LBG Finance Mr Peter Niven Tel 720071 [email protected] www.guernseyfinance.com

Guernsey Flowers Ltd Mail Order Mrs Bridget Foss Tel 251929 [email protected] www.sendabunch.co.uk

Guernsey Gas Ltd Fuel & Energy Distribution Mr Paul Garlick Tel 724811 [email protected] www.i-e-g.com

Guernsey Glass & Window Co Ltd Manufacturing Mr Rob Gill Tel 243535 [email protected] www.guernseyglass.gg

Guernsey Housing Association Social Housing Mr Steve Williams Tel 245530 [email protected] www.gha.gg

Guernsey Lifeboat Guild Services Mrs Celia Allen Tel 720414 [email protected]

Guernsey Occupational Safety & Health Association Education Mr Gordon Snell Tel 255774 [email protected] www.gosha.org.uk

Guernsey Pearl Ltd Jewellers Mr Andy Ison Tel 07781138288 [email protected] www.guernseypearl.co.uk

Guernsey Photographics Retail Mr T Harland Tel 724001 [email protected]

Guernsey Post Ltd Postal Services Mr Boley Smillie Tel 733540 [email protected] www.guernseypost.com

Guernsey Press Co Ltd Publishing Mr J Marquand Tel 240240 [email protected] www.guernsey-press.com

Guernsey Recycling Ltd Engineering Mr Alan Crowe Tel 245402 [email protected]

Guernsey Registry Administration Ms Emma Walton Tel 743800 [email protected] www.guernseyregistry.com

Guernsey Sea Farms Fish Farming Mr Mark Dravers Tel 247480 [email protected] www.guernseyseafarms.com

Guernsey Sheet Metal Co (1993) Ltd Engineering Mr A R Vaudin Tel 723617 [email protected]

Guille-Alles Library Education Ms M Falla Tel 720392 [email protected] www.library.gg


HHamilton Brooke Advertising & Marketing Mr Ged Kelly Tel 714437 [email protected] www.hbgroup.com

Harbour Trustees Ltd Trust & Company Administration Miss Sally Wilkinson Tel 704800 [email protected]

Harbour View Construction Building Mr Brian Rice Tel 714193 [email protected] www.harbourviewconstruction.co.uk

Harsco Infrastructure Building Mr Russell Adams Tel 723771 [email protected] www.harsco.com

Headway Guernsey Charity Mrs Philippa Stahelin Tel 07781 451310 [email protected] www.thisisguernsey.com/headwayguernsey

Healthspan Group Ltd Mail Order Mrs Ann Outram Tel 711321 [email protected] www.healthspan.co.uk

Herald Print Printing Mr John Dodsworth Tel 201200 [email protected] www.heraldprint.gg

Where quality, speed andinnovation meet…

Call our team on

201200Heritage Insurance Brokers Ltd Insurance Mr Karl Bradley Tel 740000 [email protected] www.heritage.co.gg

Heritage Group Ltd Financial Services Mr Richard J Tee Tel 716000 [email protected] www.heritage.co.gg

HFL Limited Trust & Company Administration Mrs Margaret Spencer Tel 722066 [email protected] www.hfl.co.gg

HMV Guernsey Ltd Distribution Mr Jamie Ashington Tel 749360 [email protected] www.hmv.com

Holeshot Ltd Retail Mr Marc Maubec Tel 721313 [email protected]

Holmes Ltd Architects Mr Tim Holmes Tel 728806 [email protected] www.holmes.gg

Hotel Representative A.G. Guernsey Branch Marketing Mrs Coryn Le Clerc Tel 700132 [email protected]

HSBC Bank Plc Banking Mr Vince Colfer Tel 717705 [email protected] www.hsbc.co.uk

HSBC Private Bank (Gsy) Ltd Banking Mr Gary T Miller Tel 759000 [email protected] www.hsbcprivatebank.com

HSSD Occupational Health Department Health Mrs Beverley Griggs Tel 707411 [email protected]

Huelin-Renouf Shipping (Gsy) Ltd Freight Distribution Mr S F Champion-Smith Tel 736366 [email protected] www.huelin-renouf.com

Hunt Brewin Surveyors Mr Julian P Hunt Tel 728236 [email protected] www.huntbrewin.com

IIan Brown’s Cycle Shop Retail Mr Ian Brown Tel 721581 [email protected]

Iconsult Ltd Computing Mr Richard Lowe Tel 724924 [email protected] www.iconsultci.com

Ideal Contractors Ltd Building Mr Rob Crame Tel 249677 [email protected]

Ideal Furnishings Ltd Retail Mr S Argo Tel 736249 [email protected]

Idesign Design Mr Barry Ozard Tel 246917 [email protected]

Ilex Lodge Ltd Hotel & Catering Mr R Berry Tel 237491 [email protected] www.selfcatering.co.gg

Image Group Ltd Advertising & Marketing Mr Stephen Gillman Tel 723456 [email protected] www.imageci.com

Immuno Biotech Ltd Pharmaceutical Manufacturers Mr David Noakes Tel 722787 [email protected] www.gcmat.eu

Indulge Media Ltd Advertising & Marketing Mr Russell Isabelle Tel 740073 [email protected] www.indulgemedia.com

In Step Retail Mrs Sheila Innes Tel 720586 [email protected] www.instep.gg

Insurance Corporation (C.I.) Ltd Insurance Mr Glyn Smith Tel 713322 [email protected] www.insurancecorporation.com

Integrated Skills (Gsy) Ltd Technical Consultancy Mr Matthew Polson Tel 242700 [email protected] www.integrated-skills.com

Intelligent Merchant Services Ltd Business Chip & Pin Provider Mr John Henry Tel 0844 2728361 [email protected] www.intelligentmerchantservices.co.uk

Interactive Sports (CI) Ltd Internet Mr Neil Alexander Tel 735900 [email protected]

International Asset Monitor Ltd Investment Advisers & Managers Mr Michael Strachan Tel 716575michael.strachan@internationalassetmonitor.comwww.internationalassetmonitor.com

International Energy Group Fuel & Energy Distribution Mr Neil Shaw Tel 715634 [email protected] www.i-e-g.com


International Law Systems Ltd Manufacturing Mr Chris Meinke Tel 723494 [email protected] www.ils-products.com

Intersport Retail Mr Nigel Hurford Tel 200091 [email protected]

Intersurgical (Gsy) Ltd Manufacturing Mr Mark Levrier Tel 710767 [email protected]

Intertrust (Gsy) Ltd Administration Mr M Cahill Tel 211000 [email protected] www.intertrustgroup.com

Intertrust Fund Services (Gsy) Ltd Trust & Company Administration Mr Ian Clarke Tel 211000 [email protected] www.intertrustgroup.com

Intertrust Int Management Ltd Trust & Company Administration Mr M Cahill Tel 211000 [email protected] www.intertrustgroup.com

Intertrust Reads Private Clients Ltd Tax Advisers Mrs Jane A Le Maitre Tel 211000 [email protected] www.intertrustgroup.com

Intransit Limited Hire Ms Lauren Le Feuvre Tel 700066 [email protected] www.intransit.gg

Investec Asset Management Fund Management Mr Grant Cameron Tel 710404 [email protected] www.investecfunds.com

Investec Bank (CI) Ltd Banking Mr Steven Henry Tel 723506 [email protected] www.investec-ci.com

Investec Trust Guernsey Ltd Trust & Company Administration Ms Avril Galsworthy Tel 711500 [email protected]

Isabelle Vets Ltd Veterinary Services Mrs Helen Dyke Tel 723863 [email protected] www.isabellevets.co.uk

Island Analysis Limited Marketing Mr Chris Brock Tel 716227 [email protected] www.islandanalysis.com

Island Coachways Ltd Transport Mrs Hannah Beacom Tel 720210 [email protected] www.icw.gg

Island Electrics Ltd Building Mr Richard Cowling Tel 263598 [email protected]

Island FM Ltd Radio Station Mr Martyn Parr Tel 242000 [email protected] www.islandfm.com

Island Lock & Safe Co Ltd Security Installations Mr Trevor Mahy Tel 714050 [email protected]

Island Marine Craft Ltd Marine Mr Ian Moxon Tel 249294 [email protected] www.islandmarinecraft.co.uk

Island Posture Centre Health Service/Office Suppliers Richie McCurdy Tel 07781 146007 [email protected] www.islandposturecentre.com

Island Waste Ltd (Skips R Us/Circuit Skips/RF Mills) Services Mr Dan Hubert Tel 235762 [email protected]

Islands Insurance Insurance Mr P Rowe Tel 710731 [email protected] www.islands-insurance.com

Isle Of Sark Shipping Co Ltd Agencies Sarah Roberts-Byrne Tel 724059 [email protected] www.sarkshippingcompany.com

Itchyfeet Recruitment Agency Business Services Jodie Baker Tel 722817 [email protected] www.itchyfeet.gg

Itex (Guernsey) Ltd Computing, IT/Telecommunications Mr R Parker Tel 710881 [email protected] www.itexoffshore.com

It’s Murder (CI) Limited Event Management Mr Colin H Bond Tel 07781147688 [email protected]

JJacksons (CI) Ltd Motor Garage Mr Peter Campbell Tel 235441 [email protected] www.jacksonsci.com

J K Window Blinds Retail Mr Kevin Philp Tel 725911 [email protected] www.jkblinds.com

Johansen Executive Coaching Coaching & Mentoring Mr Cato Johansen Tel 736215cato@johansenexecutivecoaching.comwww.johansenexecutivecoaching.com

John Gocher Computing Computing Mr John Gocher Tel 740046 [email protected] www.gocher.cc

Jones Watts Ltd Estate Agents Miss Joanna Watts Tel 740071 [email protected] www.joneswatts.com

Joys Production Services Conference Organisers Mr Peter Joy Tel 727117 [email protected] www.joys.com

JT (Guernsey) Ltd Telecommunications Mr Paul D Taylor Tel 888134 [email protected] www.jtglobal.com

KK De P Glass Ltd Manufacturing Mr Alan Tacon Tel 246861 [email protected]

Kemp Le Tissier Accountants Mr Angus Kemp Tel 253050 [email protected] www.kempletissier.com

Kesell Ltd Renewable energy Mr Keith Hounsell Tel 727388 [email protected] www.kesell.co.uk

Kings Mills Hotel Ltd Hotel & Catering Mr Ian Walker Tel 257996 [email protected] www.fleurdujardin.com

Kleinwort Benson Financial Services Mrs Rachel Parrott Tel 727111 [email protected] www.kleinwortbenson.com

Kosangas (Guernsey) Ltd Fuel & Energy Distribution Mr Chris Marquis Tel 728844 [email protected] www.gsygas.com


KPMG Channel Islands Ltd Accountants Mr Mark Thompson Tel 721000 [email protected] www.kpmg.com/channelislands

LLa Collinette Hotel Ltd Hotel & Catering Mr A Chambers Tel 710331 [email protected] www.collinette.guernsey.net

La Fregate Hotel Hotel & Catering Mr S Dufty Tel 724624 [email protected] www.lafregatehotel.com

La Pointe Farm Hotel & Catering Mr K Gallichan Tel 267169 [email protected] www.lapointefarm.com

La Trelade Hotel Hotel & Catering Ms Lisa Lechner Tel 235454 [email protected] www.latreladehotel.co.uk

La Villette Hotel & Leisure Club Hotel & Catering Mr G A Power Tel 235292 [email protected] www.lavillettehotel.co.uk

Langlois Robertshaw & Delbridge Advertising & Marketing Mr Jim Delbridge Tel 246668 [email protected]

Law at Work (C.I.) Ltd Business Services Mr Stephen Glencross Tel 727155 [email protected] www.lawatworkci.com


Le Cache Accounting Accountants Mel Norman Tel 252520 [email protected]

Le Coin Trophies Services Mr S L Le Le Prevost Tel 713277 [email protected]

Le Friquet Plant Centre Retail Mr T Ingrouille Tel 259220 [email protected]

Le Mont Saint Garage Motor Garage Mr David Beausire Tel 264811 [email protected] www.lemontsaint.co.uk

Le Nautique Restaurant Hotel & Catering Mr G Botzenhardt Tel 721714 [email protected]

Le Page Robert W. Architects & Chartered Surveyors Architects Mr Robert W Le Page Tel 725239 [email protected] www.rwlp.co.gg

Leapfrog Ltd Employment Mr Chris Gnapp Tel 711188 [email protected] www.leapfrogjobs.com

Legis Group Ltd Trust & Company Administration Mr Stuart Platt-Ransom Tel 726034 [email protected] www.legisgroup.com

Les Buttes Holiday Cottages Hotel & Catering Mr M Ozanne Tel 266363 [email protected] www.lesbuttes.com

Les Cocquerels Hotel & Catering Mr & Mrs R T Pipet Tel 254468

Les Cotils Christian Centre Conference Centre Ms Nicky Terry Tel 727793 [email protected] www.lescotils.com

Les Granges Des Fleurs Hotel & Catering Mr Michael de Garis Tel 256879 [email protected]

Les Merriennes Self Catering Hotel & Catering Mrs S A Paine Tel 263262 [email protected]

Les Vaugrats Campsite Camping Sites & Equipment Mr J Laine Tel 257568 [email protected] www.vaugratcampsite.com

Liberation Management Ltd Financial Services Mr Steve Kail Tel 740145 [email protected] www.liberation.gg

Lighthouse Media Ltd Media Production Mr Jon Taylor Tel 729949 [email protected] www.lighthouseci.com

Lince Salisbury Ltd Accountants Mr Gregory Robert Tel 735000 [email protected] www.lince-salisbury.com

Lindum Consult Consultants Mr Andrew Morley Tel 264526 [email protected]

Links Communications Telecommunications Mr Richard Bird Tel 248360 links@guernseynet

Liquid Public Relations Miss Katrina Bray Tel 728841 [email protected] www.weareliquid.com

Living Room Ltd Estate Agents Mr Simon Torode Tel 233008 [email protected] www.livingroom.gg

Lloyds TSB Offshore Ltd Banking Mr Mike Starkey Tel 708023 [email protected]

Long Port Properties Ltd Property Mr Charles S Billson Tel 728721 [email protected]

Louvre Group Ltd Trust & Company Administration Mr Colin Bridle Tel 727249 [email protected] www.louvregroup.com

Lovell & Partners Ltd Estate Agents Mr C M Lovell Tel 723630 [email protected] www.lovellsproperty.com

Lovell Ozanne & Partners Ltd Architects Mr Andrew Ozanne Tel 235397 [email protected] www.lovellozanne.com

Lucas Freight Ltd Freight Distribution Mr Adam Prosser Tel 724480 [email protected] www.lucasfreight.com


MMachon Accounting Ltd Accountants Mr Adrian Machon Tel 252800 [email protected] www.machonaccounting.com

Mappin And Webb Retail Mr Robert Read Tel 723621 m&[email protected] www.mappin-and-webb.co.uk

Marine & General Ltd Engineering Mr David Coleman Tel 245808 [email protected]

Marine Electronics Ltd Marine Mr Alan Green Tel 253181 [email protected] www.marine-electronics.co.uk

Marketing Assist Ltd Marketing Mr Giles Shepherd Tel 08456 521922 [email protected] www.marketingassist.co.uk

Marlborough Trust Co Ltd Trust & Company Administration Mr Nick Hannah Tel 713100 [email protected] www.marlboroughtrust.com

Martel Design Ltd Architectural Technologist Mr Paul Martel Tel 258244 [email protected] www.marteldesign.net

Martel Maides Estate Agents Estate Agents Mr P J Le Cheminant Tel 713463 [email protected] www.martelmaides.co.uk

Martel-Dunn Recruitment Employment Mrs Sandra Martel-Dunn Tel 730565 [email protected] www.martel-dunn.com

Martin O’meara Ltd Wholesale Mr D J Chamberlain Tel 734444 [email protected]

Mauger D P, Electrical Contractor Building Mr D Mauger Tel 265892 [email protected]

Mayfield Investment S Ltd Arcive Services/Property Mr Ray Blakely Tel 239075 [email protected] www.guernseyselfstore.com

Mayside Recycling Recycling Mr Michael Grime Tel 247599 [email protected] www.maysiderecycling.co.uk

Maxicorp Ltd Property Zef Eisenberg Tel 521950 [email protected] www.maxicorp.co.uk

McCathie Associates Ltd Civil Engineering Mr Ian Basforth Tel 714334 [email protected] www.malgsy.com

Mediation Solutions Consultancy Mrs Ann Robilliard Tel 263176 [email protected]

Medical Specialist Group Health Mr Stuart Le Maitre Tel 238565 [email protected] www.medicalspecialistgroup.gg

Meespierson (C.I.) Ltd Banking Mr Graham Thoume Tel 751000 [email protected] www.gg.meespierson.com

Meespierson Asset Management (CI) Ltd Investment Services Mr F M Moon Tel 751000 [email protected] www.gg.meespierson.com

Melody Press Printers Printing Mrs Natasha Tostevin Tel 245596 [email protected]

Mercator Trust Company Ltd Trust & Company Administration Miss Sharon McMillan Tel 234200 [email protected] www.mercatortrust.com

Mercury Distribution Ltd Catering Equipment Suppliers Mr James Greening Tel 721122 [email protected]

Michelle Hilton Design Interior Design Ms Michelle Hilton Tel 07781 464600 [email protected] www.michellehilton.com

Micol & Partners Accountants Miss A Collins Tel 724136 [email protected]

Millard & Co Ltd Motorcycle Mr Tim Millard Tel 720777 [email protected] www.millards.org

Miss Nob Ladies’ Int. Fashions Retail Mrs Mary L Le Poidevin Tel 721800 [email protected]

Momentum Wealth International Ltd Investment Advisers Mgrs Mr Stefan Jordaan Tel 735480 [email protected] www.momentum.co.gg

Monarch Vulcanising Systems Ltd Manufacturing Ms Toni Elderfield Tel 241024 [email protected]

Mondomundi Retail Mr Phil Soulsby Tel 07781 132686 [email protected] www.mondomundi.com

Montagu Evans CI Ltd Estate Agents Rachel Le Flock Tel 742280 [email protected] www.montagu-evansci.com

Moore Stephens Accountants Mr L E Spurrier Tel 721769 [email protected]

Mora Restaurant And Grill Restaurant Mr Nello Ciotti Tel 715053 [email protected] www.mora.gg

Morgan Sharpe Administration Limited Financial Services Ms Serena Tremlett Tel 735540 [email protected] www.morgansharpe.com

Mourant Ozannes Advocates Adv Robert Shepherd Tel 739344 [email protected] www.mourantozannes.com

MS&Co Accountants Martin J Sandle Tel 701521 [email protected]

MSD International Limited Consultancy Mr Simon Golland Tel 265999 [email protected] www.msdinternational.com

Muse Catering Mr Steve Le Poidevin Tel 727101 [email protected] www.muse.gg

NN St J Paint & Son Ltd Retail Mr M Paint Tel 721096 [email protected]


Nashcopy C.I. Ltd Office & Business Equipment Mr Clive Le Tissier Tel 712808 [email protected] www.nashcopy.com

Nerine Trust Company Ltd Trust & Company Administration Mr Robin H Smith Tel 701300 [email protected] www.nerine.com

Network Direct Ltd Insurance Mrs June Goater Tel 701400 [email protected] www.network.gg

Next Generation I.T. Ltd Internet/Computing Mr Jason Connolly Tel 750750 [email protected] www.ngit.co.uk

Nick Brett Property Ltd Property Services Mr Nick Brett Tel 720123 [email protected] www.brettproperty.com

Nigel Duquemin & Co Ltd Architectural Technologist Mr Nigel Duquemin Tel 233144 [email protected]

Nordben Life & Pension Insurance Co Ltd Insurance Mrs Sue Garrett Tel 702903 [email protected] www.nordben.com

Norman Piette Ltd Building Mr Tony Gallienne Tel 245801 [email protected] www.norman-piette.com

Normandie Group Ltd Insurance Mr C Schofield Tel 253953 [email protected] www.normandie-group.com

Nova Investment Management Ltd Investment Advisers & Managers Mr Ross Preston Tel 235335 [email protected]

NP Holdings Limited Building Mr Tony Gallienne Tel 244383 [email protected]

OOak Trust (Guernsey) Ltd Finance Mr David Willis Tel 749273 [email protected] www.oaktrust.co.uk

OCS – One Complete Solution Ltd Cleaning Contractors Mr M de Laune Tel 244048 [email protected] www.ocs.co.uk

Odey Wealth Management CI Investment Advisers & Managers Mr Geoff Marson Tel 743601 [email protected] www.odeywealth.com

Guernsey Competition and Regulation Authority Utilities Regulator Ms Lisa White Tel 711120 [email protected] www.regutil.gg

Office Projects Office Supplies Mr Tony Veron Tel 234490 [email protected]

Office Solutions (Gsy) Ltd Office & Business Equipment Mr Matthew Sirett Tel 722992 [email protected] www.osguernsey.com

Offshore Business Focused Solutions Ltd Consultancy Mr Sean Conlan Tel 07781 105494 [email protected]

Offshore Consulting Ltd Consultancy Mr Will Morgan Tel 236509 [email protected]

Offshore Electronics Ltd Manufacturing Mr Steve Marshall Tel 712721 [email protected] www.offshore-electronics.co.uk

Offshore Int Advertising Ltd Advertising & Marketing Mr Peter Grange Tel 716606 [email protected] www.oi-you.com

Offshore Logic Ltd Computing - Software Services Mr Gary Hill Tel 728334 [email protected] www.offshorelogic.co.uk

Offshore Money Markets (CI) Ltd Brokers Mr Jason Cook Tel 720193 [email protected]

Ogier Advocates Ms Claire Long Tel 721672 [email protected] www.ogier.com

Ogiers Ltd Ladies and Mens Fashion Mrs Valerie Benoist Tel 237331 [email protected]

OHCI Ltd Health Mrs Clare McArdell Tel 713330 [email protected] www.oh-ci.co.uk


OGH Hotel & Spa Hotel & Catering Mrs Michelle Morley Tel 724921 [email protected] www.theoghhotel.com

Oliver & Company Managment Consultants Mr Chris Oliver Tel 251683 [email protected] www.oliver-company.co.uk

Optimus Group Ltd Consultants Mr Peter Mills Tel 755690 [email protected] www.optimusgrouplimited.com

Opus Private Ltd Trust & Company Administration Mr Shane Giles Tel 754700 [email protected] www.opusprivate.com

Orchard Press & Public Relations Ltd Public Relations Mr Steve Falla Tel 240600 [email protected]

Orion Insurance Management Ltd Insurance Mrs Jill Dawe Tel 728864 [email protected] www.orion-insurance.co.uk

OSA Recruitment Employment Mr Nick Graham Tel 712891 [email protected] www.osa.gg

Ounsworth Decor Ltd Building Mr M B Gallienne Tel 266194 [email protected]

Outdoor Guernsey Limited Leisure Mr Rob Kerry Tel 267627 [email protected] www.outdoorguernsey.co.uk


PP & C Daley (Gsy) Ltd Consultancy Mr P K M Daley Tel 724000 [email protected]

Pandora Hotel Hotel & Catering Mr C Ryan Tel 720971 [email protected] www.pandorahotel.co.uk

Parish Group Ltd Trust Administration Heidi Soulsby Tel 729002 [email protected] www.parish-group.com

Partners Group (Gsy) Ltd Finance Mr Denis O’Malley Tel 711690 [email protected] www.partnersgroup.net

Paul Davis Freight Services Freight Distribution Mr Nigel Dutson +44 845 5196995 [email protected] www.pdfs.com

Paul Jonkmans Finance Ltd Finance Mr Paul Jonkmans Tel 267647 [email protected]

Pavillion Interiors Retail Mr Mike Comerford Tel 256572 [email protected] www.pavillioninteriors

Pentagon Home Improvements (Gsy) Ltd Retail Mr Geoff Warren Tel 714774 [email protected] www.pentagonconservatories.com

Perkins Chartered Certified Accountants Accountants Mr P N Vaudin Tel 724966 [email protected]

Personnel Appointments (1993) Ltd Business Services Mr Chris Blin Tel 723221 [email protected] www.pa.gg

Pet Porte Ltd Manufacturing Mr David Chamberlain Tel 265359 [email protected] www.petporte.com

PJ Web Design Limited Internet Mr Paul J Ninnim Tel 230966 www.pjwd.net

Placing People 1st Recuitment Ms Lynda Sims Tel 736444 [email protected] www.1strecruit.co.uk

Polar Instruments Ltd Manufacturing Mr Nigel Mann Tel 253081 [email protected] www.polarinstruments.com

Polygon Group Limited Financial Services Ms Amanda Groves Tel 704657 [email protected] www.polygon.co.gg

POS Interiors Design Mr David Inglis Tel 244718 [email protected] www.posinteriors.com

PPF Partners Ltd Investment Services Mr Mel Carvill Tel 754951 [email protected] www.ppfpartners.com

Precision Plastics (Guernsey) Ltd Merchant Kevin Brown Tel 242311 [email protected] www.precisionplastics.co.je

Price Bailey Ltd Incorporating Colin Pickard & Company Accountants Mr Colin Pickard Tel 715669 [email protected]

Pricewaterhouse Coopers C.I. LLP Accountants Mr Steve Le Page Tel 752000 [email protected] www.pwc.com

Prime Practice Health Services & Office Suppliers Mr Nick Guillemette Tel 07781 156118 [email protected] www.primepracticeguernsey.co.uk

Prime Recruitment Ltd Employment Ms Julia Le Tissier Tel 736556 [email protected] www.prime.gg

Profseconline.com Administration Annie Le Cheminant Tel 257634 [email protected] www.profseconline.com

Project Hire & Sale (Gsy) Ltd Building Mr Tony Gallienne Tel 242047 [email protected]

QQuantum Cabling Installations Ltd Data, Voice & Electrical

Cabling InstallationsMr Mark Addlesee Tel 263224 [email protected]

Quantum-Med Marine Ltd Marine Mr R J A Piper Tel 715399 [email protected] www.quantum-medmarine.com

Quayside Ltd Retail Mr Russ Fossey Tel 245881 [email protected] www.quaysidedirect.com

Quintessential Relocation Consultants Relocation Services Mrs Jo Stoddart Tel 257200 [email protected]. www.quintessential-relocation.com

RR G Falla Ltd Building Mr P Gregory Tel 256585 [email protected] www.rgfalla.gg

R W Randall Ltd Brewing Mrs Jayne Langlois Tel 720134/5 [email protected]

Rabeys Group Ltd Motor Garage Mr Gary Rouget Tel 244551 [email protected]

Ray & Scott Ltd Manufacturing Mr Jeff Fox Tel 244610 [email protected]

Ray Anthony (Mens Wear) Retail Mr B Le Noury Tel 723514

RBS International Banking Mr Jason Le Ray Tel 703873 [email protected] www.rbsinternational.com

Regency Bedding Ltd Retail Mrs N Swan Tel 249544 [email protected]

Resolution IT Limited Computing Mr Olly Duquemin Tel 267338 [email protected] www.resolution-it.co.uk

Revolve Theatre Co Ltd


T/A Revolve Business Intelligence Business Services Mr Dean Hollingsworth Tel 07781 130573 [email protected] www.revolveco.com

Richard Stapley Ltd Chartered Accountants Accountants Mr Richard Stapley Tel 267460 [email protected] www.richardstapley.com

Rihoy, F W & Son Ltd Building Mr Ivan Rihoy Tel 245231 [email protected]

Rock & Small Ltd Advertising & Marketing Mr Matt Collas Tel 724705 [email protected] www.rockandsmall.com

D D

Rock and Small LimitedRuette Braye St Peter Port Guernsey GY1 1PL724705 [email protected] www.rockandsmall.com

M

Rock Commercial Ltd Estate Agents Mr Peter Van de Velde Tel 728559 [email protected] www.rockcommercial.co.uk

Rocquette Cider Co Ltd Cider Maker Mr James Meller Tel 232501 [email protected]

Ronez Ltd Building Mr Peter de Garis Tel 256426 [email protected]

Rossborough, R A (Gsy) Ltd Insurance Mr P J Morris Tel 241555 [email protected] www.rossborough.co.uk

Ross-Gower Group Ltd Consultancy Mr Chris Hubbard Tel 722222 [email protected] www.rossgower.com

Rothschild Bank Int. Ltd Banking Mr Peter Rose Tel 713713 [email protected] www.rothschild.gg

Royal Bank Of Canada (C.I.) Ltd Banking Mr Alan Pearce Tel 744143 [email protected] www.royalbankci.com

Royal London Asset Mgmt C.I. Ltd Investment Advisers & Managers Mr PLF Paul Tel 711261 [email protected] www.rlam.co.uk

SSafehaven International Ltd Trust & Company Administration Mr R J Bach Tel 723925 [email protected] www.safehaveninternational.com

Saffery Champness Accountants Mr Roy Angliss Tel 721374 [email protected] www.saffery.gg

Sahara - CI Computing Mr Jamiel Achhab-Kandili Tel 07781 109774 [email protected] www.sahara-ci.co.uk

Sail Or Surf Retail Mr Brian Vohmann Tel 712621 [email protected] www.rip101.com

Samuel Pepys Retail Mr David Whitby Tel 727616 [email protected] www.samuelpepys.com

SandpiperCI Ltd Retail Mr Tony O’Neill Tel 708528 tonyo’[email protected] www.sandpiperci.com

Sarnia Hotels Ltd Hotel & Catering Mr A Sendlhofer Tel 724452 [email protected] www.moores.sarniahotels.com

Sarnia Management Corp Ltd Administration Mrs Lisa Davey Tel 728444 [email protected] www.smcl.co.gg

Sarnia Mutual Ltd Finance Mr Vernon Etherington Tel 723501 [email protected]

Sarnian Roofing Ltd Building Mr Gary Gavey Tel 715475 [email protected] www.sarnianroofing.com

Sausmarez Manor Conference Organiser Mr Peter De Sausmarez Tel 235571 [email protected] www.sausmarezmanor.co.uk

Schroders (CI) Ltd Financial Services Mr Julian Winser Tel 703700 [email protected] www.schroders.com/channelislands/home

Scope Furnishing Ltd Retail Mr A J Bourgaize Tel 723197 [email protected] www.scopefurnishing.co.uk

Seaquest Marine Ltd Retail Mr R Bailey Tel 721773 [email protected] www.seaquestgsy.com

Service Solutions & Cons. Ltd (T/A Servsol) Consultancy Mr K A Allen Tel 0207 515 5661 [email protected]

SG Hambros Bank & Trust (Gsy) Ltd Banking Mr Mark Didcott Tel 726521 [email protected]

S G Spirits Group Limited Wine & Spirits Mr Brendan Wyatt-Nicolle Tel 726681 [email protected] www.sgspirits.com

Sidlocks of Guernsey Hotel & Catering Mr Roy Kilpatrick Tel 713883 [email protected]

Sigma Group, The Computing Mr Robert Sillars Tel 241111 [email protected] www.sigmagroup.gg

Skill Set CI Ltd Leisure Sharon Alvarez Tel 735440 [email protected] www.skillsetci.com

Gold & Silver Workshop Manufacturing Mr Martyn Guille Tel 236161 [email protected]

Simon Larbalestier Opticians Retail Mr S Larbalestier Tel 710781

Simon Lovell Interiors Retail Mr Simon Lovell Tel 728695 [email protected]

Situations Recruitment Agency Ltd Employment Mrs Melissa Campbell Tel 710639 [email protected] www.situations.gg

Skipton International Ltd Banking Mr Jim Coupe Tel 727374 [email protected] www.skiptoninternational.com


Smith Signs Ltd Printing Mr Dan Smith Tel 247749 [email protected]

Sofsync Ltd Computing Ms Susan Watson Tel 07781 122449 [email protected] sofsync.co.uk

Sommelier Wine Company Ltd Import/Export Mr Richard Allisette Tel 721677 [email protected]

Source Recruitment Specialists Ltd Recruitment Mrs Julia Martin Tel 701616 julia@source www.source.gg

Sovereign Trust (C.I.) Ltd Trust & Company Administration Mr Rob Shipman Tel 729965 [email protected] www.sovereigngroup.com

Spearpoint Ltd Investment Advisers & Mgrs Mr Kevin Boscher Tel 815555 [email protected] www.spearpoint.com

Specsavers Optical Group Distribution Mr D J D Perkins Tel 232458 [email protected] www.specsavers.net

Specsavers Opticians Retail Mr Rod Goldsborough Tel 723530 [email protected]

SPF Private Client (C.I.) Ltd Finance Mr Pierre V Blampied Tel 715234 [email protected] www.spf.gg

Spicer & Partners Guernsey Llp Solicitors Mrs S Mason Tel 710315 [email protected] www.spicersllp.com

Sports & Remedial Massage Clinic Health Leisure Ms Carol Harvey Tel 724723 [email protected] www.srmc.co.uk

St Emilion Ltd Hotel & Catering Mr N Cirigliano Tel 726059

St George’s Hotel Hotel & Catering Mr Steve Durey Tel 721027 [email protected] www.georges-guernsey.com

St John Training Services Gsy Health Mr Andy Bisson Tel 247979 [email protected] www.sja.org.gg

St Peters Trust Company Ltd Trust & Company Administration Mr M R Priest Tel 723674 [email protected] www.stpeterstrust.com

St Pierre Park Hotel Hotel & Catering Ms Dina Le Lacheur Tel 728282 [email protected] www.stpierrepark.co.uk

St Sampsons Constables & Douzaine Parish Authority [email protected] Tel 244130

Stan Brouard Group Retail Mrs Bridget Foss Tel 252521 [email protected] www.sbpi.co.uk

Standard Chartered Trust (Guernsey)Ltd Trust & Company Admin Trevor Kelham Tel 721787 [email protected] www.standardchartered.com/gg/en/

Stanhope House Leisure (Gsy) Ltd Leisure Mr Harry O’Neill Tel 710444 [email protected] www.theislandbowl.com

Stanley Gibbons (Guernsey) Ltd Investment Services Mr Mike Hall Tel 708277 [email protected] www.stanleygibbons.com

State Street Trustees (Gsy) Ltd Finance Mr Gerald Hough Tel 734700 [email protected] www.statestreet.com

Steve Ferbrache & Co Ltd Building Mr Steven Ferbrache Tel 700889 [email protected]

Stonelake Ltd Retail Mr J R Herschel Tel 720053 [email protected]

Stopcost Ltd Payments Solutions Mr David Holt Tel 07781 413083 [email protected]

Style Office Office & Business Equipment Ms Paul Watson Tel 737044 [email protected] www.stylegroupguernsey.com

Suave Media Marketing Mr Keith Wilen Tel 736515 [email protected] www.suavemedia.co.uk

Sueco Outside Catering Ltd Outside Catering/Cookery School Mrs Sue Wilson Tel 720969 [email protected] www.suecooutsidecatering.com

Sunnydene Country Hotel Hotel & Catering Mr Anthony Dundon Tel 236870 [email protected] www.sunnydenecountryhotel.com

Sunwin Limited Mr F D Mawson Tel 257726 [email protected]

Swallow Apartments Hotel & Catering Mr M Hesse Tel 249633 [email protected] www.swallowapartments.com

Swoffers Estate Agents Mr Matthew Henry Tel 711766 [email protected] www.swoffers.co.uk

Sydney Charles Insurance Advisers Ltd Insurance Mr Philip Lepp Tel 739970 [email protected] www.sydneycharles.co.uk

TTechnical Field Services Int Ltd Human Resources Ms Gail F Batiste Tel 729298 [email protected] www.tfsi-ltd.com

The Best Of Guernsey Advertising & Marketing Mrs Kate Heywood Tel 246822 [email protected] www.thebestof.co.uk/guernsey

The Channel Islands Stock Exchange LBG Finance Ms Tamara Menteshvili Tel 713831 [email protected] ww.cisx.com

The Duke Of Richmond Hotel Hotel & Catering Mr Alan Sillett Tel 726221 [email protected] www.dukeofrichmond.com

The Fort Group Independent Financial Advisers Mr Gary Durkin Tel 724016 [email protected] www.thefortgroup.com

The Gower Group Ltd Financial Services Mr Jeff Barnett Tel 700155 [email protected] www.gfs.gg

The Guernsey Dairy Food Processing Mr Andrew Tabel Tel 237777 [email protected] www.guernseydairy.com


Tyrrell Dowinton Assoc Ltd Architects Mr Paul Dowinton Tel 259959 [email protected] www.tda.gg

VValley Computer Services Ltd Computing Mr Gordon Dutton-Queripel Tel 239460 [email protected] www.valley-computers.co.uk

Vaudin Stonemasons Ltd Building Services Mr Lance Vaudin Tel 248316 [email protected] www.vaudinstone.com

Vazon Energy Ltd Consultancy Dr David Robson Tel 729981 [email protected]

Vazon Pr & Events (Metasis Ltd) Consultancy Ms Fleur Curzon Tel 722424 [email protected] www.vazon.co.uk

Vets4pets Ltd Veterinary Services Mr Peter Watson Tel 239200 [email protected] www.vets4pets.com

Victoria Fine Jewellery Retail Mr Chris Brazier-Creagh Tel 740050 [email protected] www.victoriafinejewellery.com

Virtustream Limited Technical Consultancy Mr Julian Box Tel 08703 453525 [email protected] www.virtustream.com

Vision Networks Ltd Security Installations Mr Bill Mead Tel 255414 [email protected] www.cctv.gg

Vista Hotels Ltd Hotel & Catering Ms Yvonne Scott Tel 213570 [email protected] www.vistahotels.co.uk

Vortex Pr Public Relations Mr Nigel Robson Tel 233080 [email protected] www.vortexpr.com

WWaite RS Chartered Surveyor Arbitrator Mr R S Waite, FRICS Tel 722121 [email protected]

Waitrose Retail Mr Allen Edwards Tel 729222 [email protected] www.waitrose.com

Wave Telecom Ltd Telecommunications Mr Paul D Taylor Tel 818123 [email protected] www.wavetelecom.com

Website Guernsey Marketing Specialist Ms Carol Railton Tel 246973 [email protected] www.websiteguernsey.co.uk

Weighbridge Trust Ltd Trust & Company Administration Mr P Conway Tel 720581 [email protected]

Wellsprings Ltd Health Alex Taylor Tel 233370 [email protected] www.wellsprings-health.com

The Guernsey Event Co Ltd Event Management Ms Alex Bridle Tel 728686 [email protected] www.eventguernsey.com

The Learning Company Ltd Education Ms Kathy Tracey Tel 730598 [email protected] www.thelearningcompany.ws

The Liberation Group Limited Hospitality Mr David Robilliard Tel 724444 [email protected] www.liberationgroup.com

The Mallard Business Services Mr David Brown Tel 264164 [email protected] www.themallardcomplex.com

The Paper Box Retail Mr Phillip Morgan Tel 712877 [email protected]

The Partnership Ltd Advertising & Marketing Mr Tony Tostevin Tel 700070 [email protected] www.tpagency.com

The Potting Shed Advertising & Marketing Mr Jay Aylmer Tel 727699 [email protected] www.thepottingshed.gg

The Taste of India Restaurant Hotel & Catering Mr T Fernandes Tel 723730 [email protected]

Tiara Software Consultants Ltd Computing-Software Services Mr Tim Rawles Tel 07781 443475 [email protected] www.tiara-ci.com

Timely Designs (CI) Ltd T/A Woodworks Joinery Mr Alan Mason Tel 246568 [email protected] www.woodworksguernsey.com

Todd & Associates Freelance Sales Mrs Julie Todd Tel 07781 116713 [email protected] www.toddandassociates.co.uk

Total Channel Islands Ltd Fuel & Energy Distribution Mr Anthony Harding Tel 249151 [email protected]

Town Centre Partnership Ltd Deputy Jack Honeybill Tel 07781 113464 [email protected] www.towncentrepartnership.com

Trafalgar Travel Ltd Travel Agent Mrs Suzanne Rouxel Tel 728121 [email protected] www.trafalgarleisure.com

Travel Counsellor - Vaughan Davies Travel Agent Mr Vaughan Davies Tel 726837 [email protected]/vaughan.davies

Travel Counsellors Travel Agent Mrs Debbie Freestone-Roberts Tel 712549 d.freestoneroberts@travelcounsellors.comwww.travelcounsellors.com/d.freestoneroberts

Travel Solutions Travel Agent Mr Fred Eulenkamp Tel 715145 [email protected] www.travelsolutions.uk.com

Trinity Trust Co Ltd Trust & Company Administration Mr K Le Poidevin Tel 727429 [email protected] www.trinitytrust.co.uk

Troalic A J & Sons Ltd Retail Mr Andrew Troalic Tel 245363 [email protected]

TTC Travel Group Ltd Travel Consultants Ms Mary Masnari Tel 754773 [email protected] www.thetravelcorporation.com


White & Company Plc Removals Mr S Hammer Tel 736868 [email protected]

White House Hotel Hotel & Catering Mr Jonathan Watson Tel 722377 [email protected] www.herm-island.com

Willis Management (Gsy) Ltd Management Consultants Mr Dominic Wheatley Tel 735630 [email protected]

Window Service Centre Ltd Manufacturing Mr Mark De la Rue Tel 248743 [email protected] www.windowservicecentre.com

Wine & Beer Importers (Gsy) Ltd Import/Export Mr Richard Sherrington Tel 246430 [email protected] www.wineandbeerimporters.com

World Travel Travel Agent Mr Ken Baker Tel 252211 [email protected]

XXtec Ltd Computing Mr Tony Mealing Tel 700004 [email protected] www.fortress.gg

X-Ware Ltd, T/A JCS Mr Barry Pitfield Tel 08450 049 599 [email protected]

YY Ltd Business Services Mr Hugh Bygott - Webb Tel 252505 [email protected]

Yorkshire Guernsey Ltd Banking Mr Peter J Symes Tel 710150 [email protected] www.ygl.gg

ZZing Ltd Health Mr Martin Whittet Tel 236490 [email protected] www.zingpainrelief.com


www.ogier.com

Bahrain • British Virgin Islands • Cayman Islands • Guernsey Hong Kong • Ireland • Jersey • London • Shanghai • Tokyo

Ogier is one of the leading providers of offshore legal and fiduciary services. We advise on BVI, Cayman, Guernsey and Jersey Law and associated fiduciary services through our network of offices across the globe.

Ogier has over 850 professional and support staff, including over 200 lawyers and 300 professional administrators with the strength in depth to deliver service excellence to our clients.

We offer a proactive and flexible approach and have the expertise to handle the most complex offshore structures across all time zones.

To find out more about how Ogier can assist you, please visit us at www.ogier.com or e-mail us at [email protected]

Best Offshore Law Firm, 2012 & 2011 Hedgeweek

Investment Funds Law Firm of the Year, Guernsey, 2011 Corporate International

Fund Administrator of the Year, 2011 Private Equity News

Private Funds Law Firm of the Year, 2011 Lawyers World Law Awards

Best Guernsey Law Firm, 2010 Corporate International

Private Equity Law Firm of the Year, 2010 ACQ Magazine Country Awards

Information on the Ogier Group and details of its regulators can be accessed via our website

Award winning offshore legal and fiduciary services

Welcome to Ogier

Image courtesy of Visit Guernsey

In these taxing times, seek out the local experts.

www.GT-CI.com

Governments around the world are under pressure to reduce the levels of national debt that have accumulated during the deepest and longest recession for a generation. Guernsey is also struggling to balance its books, and the need to raise finance has concentrated media attention on the amount of tax paid by businesses and private individuals.

Our Guernsey-based, director-led team of experts has the experience and know how to guide local businesses and individuals through the complexities and the opportunities of the local, UK and international tax systems.

For more information call:

Mark ColverT: 01481 [email protected]

Grant Thornton Ltd is a member firm within Grant Thornton International Ltd (Grant Thornton International). Grant Thornton International is one of the world’s leading organisations of independently owned and managed accounting and consulting firms. Grant Thornton International and the member firms are not a worldwide partnership. Each member and correspondent firm within Grant Thornton International is a separate national firm. These firms are not members of one international partnership or otherwise legal partners with each other (with the exception of certain limited instances), nor is any one firm responsible for the services or activities of any other. Each firm governs itself and handles its administrative matters on a local basis. Any and all references to Grant Thornton International are to Grant Thornton International Ltd.

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