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    Contemporary Fiction

    Solutions to the Crisis of

    Intercultural Communication

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    Intercultural Communication

    Holliday, Adrian, Martin Hyde and John

    Kullman, Intercultural Communication. An

    Advanced Resource Book, Routledge,

    Ne !or", #$$%&

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    ' Identity

    ' (therness

    ' (theri)ation' Representation

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    Identity

    ' *he ay in hich e all +ring ith us our

    on discourses and feelings of culture and

    negotiate these in communication&

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    (therness

    ' *he ay in hich something seems

    strange or different&

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    (theri)ation

    ' *he ay in hich e oer-generali)e,

    stereotype and reduce the people e

    communicate ith to something different

    from or less than hat they are&

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    Representation

    ' *he ay in hich culture is communicated

    in society, through the media, professional

    discourses and eeryday language&

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    Culture

    ' A set of ideas, +eliefs, and ays of

    +ehaing of a particular organi)ation or

    group of people . youth culture&

    ' A set of ideas, +eliefs, and ays of

    +ehaing of a particular society . the

    Romanian culture&

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    /hat gies people the sense of +elonging is

    their +eing part either of0

    ' Community, class, gender, occupation,

    ethnic group&

    or

    ' Nationality&

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    1ies of Culture

    ' 2ssentialist

    ' Non-essentialist

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    2ssentialism

    ' 1ie of culture that presumes that there is

    a uniersal essence, homogeneity and

    unity in particular culture&

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    Non-essentialism

    ' 1ie of culture that sees culture as a fluid,

    creatie force hich +inds different

    groupings and aspects of +ehaiour in

    different ays, +oth constructing and

    constructed +y people in a piecemeal

    fashion to produce myriad com+inations&

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    ' *he lac" of "noledge of hat sort of

    group a person +elongs to 3 *he

    tendency to stereotype and otheri)e&

    ' 2thnocentrism 3 assuming the e4istence

    of a norm against hich all difference is

    seen as a deiation&

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    ' In a non-essentialist paradigm, the foreign

    (ther should not +e loo"ed at as if loc"ed

    in a separate foreign place&

    ' *he foreign (ther are people operating at

    cultural +orders and their struggle for

    identity is connected ith ho they are

    seen +y people ho do not "no them&

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    ' Indiiduals at cultural +orders are not only

    people moing +eteen different societies,

    +ut also people moing +eteen small

    cultures ithin a particular society&

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    2thnocentrism

    ' 5lacing ourseles on a position ofsuperiority and discarding the other asinferior&

    ' Imagining someone as alien and differentfrom 6us7 in such a ay that 6they7 aree4cluded from 6our7 6normal7, 6superior7,

    and 6ciili)ed7 group&' /e tend to define the person +efore eunderstand the person&

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    ' /hen people feel culturally threatened they tendto dra more heaily on certain culturalresources&

    ' /hen people are in a difficult, strangeenironment, they can close ran"s ande4aggerate specific aspects of their culturalidentity&

    ' !et hat people say a+out their cultural identityshould +e read as the image they ish to pro8ectat a particular time rather than as eidence of anessentialist national culture&

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    ' *he multiplicity of identities&

    ' *he creation of an identity card&

    ' *he mar"ing out of territory&

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    ' As indiiduals, e are mem+ers of a ast

    num+er of different cultural groups 3 e hae a

    multiplicity of identities& /ith each identity, e

    hae a communal +ond ith a group of otherpeople&

    ' (ne can define oneself as a mem+er of an age

    group, a nationality, an ethnic group, a social

    class, a religion, a scout group, an aero+icsclass, a sports team, a school class group&

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    ' /hen playing a particular identity card,

    one plays ith the cultural stereotypes

    e4pected +y other mem+ers of the society&

    ' Identity is achieed through the s"illed

    manipulation of discourses in the society&

    9e&g& anti-slaery discourses changed the

    ay the :lac" Africans ere perceied inthe American society;&

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    ' *he principle at the +asis of successfulcommunication is that e should try tounderstand people +efore e can

    communicate ith them&' /e should also +e aare of the fact that

    the tendency to reduce the foreign (ther isdeep ithin the roots of society in general&

    ' It is ery easy to misconstruct people fromother societies&

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    ' Stereotype

    ' 5re8udice

    ' (theri)ation' Culturism

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    Stereotyping

    ' Ideal characteri)ation of the foreign (ther&

    ' Acts as a template, or as an ideal type,

    against hich e can measure the

    un"non&

    ' It could +e useful if it ere not infected +y

    pre8udice, hich in turn leads to

    otheri)ation&

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    5re8udice

    ' Judgement made on the +asis of interest

    rather than emergent eidence&

    ' An unreasona+le opinion or feeling,

    especially the feeling of not li"ing a

    particular group of people&

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    (theri)ing

    ' Reducing the foreign (ther to less than

    hat they are&

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    Culturism

    ' Reducing the mem+ers of a group to the

    predefined characteristics of a cultural

    la+el&

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    ' Communication < cultural negotiation

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    5olitical correctness

    ' Aareness of the poer our ords may

    carry in the encounter ith the (ther&

    ' =naareness0

    3 thin"ing you are +eing understanding

    hen in fact you are patroni)ing>

    3 false sharing>3 culturist language&

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    ' ?anguage has an essential role in

    otheri)ation&

    9e&g& 6tri+e7 or 6marriage practices7 in a

    conersation +eteen an Australian and

    an African +lac" oman;

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    ' 5olitical correctness has +een attac"ed

    for0

    @; 5reenting people from spea"ing their

    minds and stating the o+ious>

    #; :eing oer-sensitie to apparently

    innocent language hich carries hidden

    racist or se4ist references&

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    :=*

    ' In intercultural communication politicalcorrectness is necessary +ecause eeryoneshould consider0

    - the connections +eteen people, their +ehaiour

    and generali)ations a+out the categories inhich e place people 9culture, gender, race;&

    - the eidence hich is not connected to thesecategories&

    - the fact that e tend to otheri)e and reduce acertain person to less than hat she he is +ymeans of a prescri+ed image of hat e thin"she he is&

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    ' In modern society, e are constantly fed

    images of the foreign (ther +y teleision,

    radio and the press&

    ' Many countries less ell "non to the

    /est, usually in the deeloping orld, are

    represented ery selectiely in orld

    media in terms of their most salea+le,sensational, 6e4otic7 images&

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    ' It is strange that hile people may +e

    naturally cynical a+out much of hat

    media shos us, they may ell +e often

    less critical of images of the 6e4otic7&

    ' *he representations in the media ill ery

    largely respond to pu+lic demand& At the

    heart of this demand is the desire toessentiali)e&

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    ' *he representations of the media cannot

    +e disconnected from a political point of

    ie hich depicts a derelict country in

    need of rescue +y the /est&

    ' Buring colonial times, images of the South

    and 2ast as deficit cultures ere often

    constructed consciously or unconsciouslyto 8ustify the 6ciili)ing7 conuest&

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    *he role of arts and literature

    ' *o help form indiidual representations&

    ' *o help the indiiduals form their on

    images and +rea" aay from the

    esta+lished essentialism&

    ' *o form more critical, creatie images&