Maturists(pre-1945)

Baby Boomers (1945-1960)

Generation X(1961-1980)

Generation Y(1981-1995)

Generation Z(Born after 1995)

% in UK workforce

3 % 33 % 35 % 29 % part-time jobs / apprenticeships

IT attitude Largely disengaged Early IT adaptors Digital Immigrants Digital Natives “Technoholics” – entirely depended on IT

Communication preference

face-to-face face-to-face ideally, but telephone or e-mail if required

Text messaging or e-mail Online and mobile (text messaging)

facetime

Preference when making fi nancial decisions

face-to-face face-to-face ideally, but increasingly will go online

Online – would prefer face-to-face if time permitting

face-to-face Solutions will be digitally crowd-sourced

SMS

FACTS & FIGURESCHALLENGES FOR THE WORKPLACE OF THE FUTURE

CHANGING WORKFORCE DEMOGRAPHICS

Barcleys 2013, A Summary of Talking about my generation: Exploring the Benefi ts Engagement Challenge

believe they have to be “always on” and available for work

89%70 %

78 % 27% 14%

The future workplace, Unum, 2014

Residents Roles are pre-

dominantly static; require a fi xed place of work

Roamers Come into

Head O� ce for meetings; need facilities to work when on site, but not based there

Hoppers Roles are highly agile; may be

“based” at HQ, but do not need fi xed locations

DIGITAL OVERLOAD / MASS COMMUNICATION

FLEX

IBIL

ITY

/ MOB

ILIT

Y

The Economist, Intelligence Unit, 2014

Deloitte Millennial Survey 2014

Content in the internet

tripled

between 2010

and 2013.Mary Meeker’s Internet trends, 2013 Goglobe & QMEEThe future workplace, Unum, 2014

> 300me-mails in 1 minute worldwide

Typical mobile users check their phone

TIMES PER DAY150

PHYSICAL WORKPLACE …

WORK FROM HOME AT …

… AT LEAST ONCE A WEEK

TRAVEL …

feel exhausted by the demands of a modern digital life and family demands: – wish a degree of fl exibility – want to work from home regularly

WORK-LIFE BALANCE

HOW DO YOU SEE PEOPLE WORKING IN THE FUTURE?

0

8

16

24

32

40

Fully mobile

Di� erent locations

Fixed desk

Miti

e ex

ecut

ive re

sear

ch 2

014

4033

27

Perc

enta

ge (%

)

MILLENNIALS ARE COMING INTO THE WORKFORCE AND DRIVING THE BUSINESS DESIGN OF THE FUTURE Gen-Y workers, whom we

have largely pigeonholed as having an insatiable appetite for technology, are expressing both a desire for more human, face-to-face interaction and frustration with information and technology overload.“https://www.cornerstoneondemand.com/rework/guess-whos-feeling-overwhelmed-technology-millennials

of millennials say they’ll reject traditional business to work independently

of millennials say they’re infl uenced by how innovative a company is when deciding to work there

STRONG RELATIONSHIP BETWEEN WORKPLACE DAYLIGHT EXPOSURE AND WORKER’S SLEEP, ACTIVITY AND QUALITY OF LIFE

2020

50BILLION

20

12

25BILLION

2010

12.5BILLION

CAPACITY COLLABORATIONW

ORKI

NG E

NVIR

ONM

ENT

for collaborative and team work

o� ce support/digital collaboration system

Johnson Controls, 2011

The Economist, Intelligence Unit, 2014

The Digital O� ce – improving the way we work, AIIM, 2015

Associations of Cognitive Function Scores with Carbon Dioxide, Venti-lation, and Volatile Organic Compound Exposures in O� ce Workers: A Con-trolled Exposure Study of Green and Conventional O� ce Environments, 2016

OFFICE LAYOUTS 1995 COMPARED TO 2014

EVOLUTION OF NUMBER OF CONNECTED DEVICES

0

16

32

48

64

80

Collaborative ServicesShared tableFixed desk

CiPD

and

Miti

e ex

ecut

ive re

sear

ch 2

014

Internet of Things, What it is and why it matters, sas, https://www.sas.com/en_us/insights/big-data/internet-of-things.html

80

400 10 1010 30 20

Perc

enta

ge (%

)

Mitie executive research 20141995

CONNECTIVITY

50 %

90 %

increased space

are likely to invest in a standard

30 %meeting rooms in use at any one time

Air quality strongly

a� ects cognitive performance by

100 %to60 %

49 % at any one time

desks in use

IN JUST

10 YEARS THE NUMBER OF CONNECTED DEVICES OR THINGS WILL BE

MULTIPLIED BY FOUR