content our research question last week’s feedback concepts combining concepts into one
TRANSCRIPT
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GROUP 7
“The Elder Rollz”
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Content
• Our research question
• Last week’s feedback
• Concepts
• Combining concepts into one
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Research question
How can we provide a comfortable and secure travel for elders?
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Feedback
We had to take last week’s feedback into account: Shift our focus from service to information Not only comfort inside of the train, also on
platform Coming up with a concrete concept
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Concepts
Looking for new concepts
Combining concepts into one
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Information displays
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An attendant
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Separated carriages
The elder want to have a quiet and peaceful travel
The first class carriages aren’t meeting their needs
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Electronical badge
Waiting in line for a ticket takes up to 6 times longer than buying it online
Paying with credit
Loading the badge in supermarkets or magazine shops
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New concept
Combining the separation and badge idea
Separated floors on train: elders ground floor No stairs Only accessible with badge (= also payment) Different colors Waiting separately as well; better experience
on platform
Ground floor is suited to their needs (bigger seats etc)
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Visualisation