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Spare Parts & Warranty August 2011

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Contents. Spares Sale - Target Vs Actual First Pick Level (BDT & Commercial) Warranty Claims R/100 Warranty & FSC Settlement. Highlights & Lowlights. Action Plan for Sept. Spare Parts Sale. Regionwise - Telecom. Regionwise - Retail. First Pick Level Commercial Orders. First Pick Level - PowerPoint PPT Presentation

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Page 1: Contents

Spare Parts & WarrantyAugust 2011

Page 2: Contents

Contents

• Spares Sale - Target Vs Actual• First Pick Level (BDT & Commercial)• Warranty Claims R/100• Warranty & FSC Settlement.• Highlights & Lowlights.• Action Plan for Sept.

Page 3: Contents

Spare Parts Sale

Page 4: Contents

Regionwise - Telecom

Page 5: Contents

Regionwise - Retail

Page 6: Contents

First Pick Level

Commercial Orders

Page 7: Contents

First Pick Level

BDT Orders

Page 8: Contents

First Pick Level

Page 9: Contents

R/100 at 500 Hrs

Page 10: Contents

Warranty Claims

Page 11: Contents

Free Service Coupon

Page 12: Contents

Exclusive Powerol Warehouse at Wagholi (Pune) started from 1st Aug.

All critical parts stock maintained at Wagholi.

97% FPL for filters achieved in Aug’11.

MNEPL 140 & 160kVA Models Parts pricing and process finalized.

SDEC First Pick Level Aug 81%.

Retail Warranty Claims separate punching in SAP started.

Vendor Recovery Started by Powerol Team (Previously done by FES)

SDEC warranty recovery started. 1st Debit note of US$ 2600 done.

HIGHLIGHTS

Page 13: Contents

Spares sale much below Targets due to funds scarcity at MAGIECs and stockiest. Major shortfall is from NORTH Region.

Retails Spares Orders Far behind Target again major contributor North.

Overflow of Stocks & Inventory due less orders.

MDI 3200 parts availability delayed due to Inter Sector Process delay.

Webportal Retail Warranty & Spares module not yet developed. Expected by Sept End.

Warranty claim Credit notes hold up due SAP System Warranty Module not available. Problem being resolved by SAP Germany team. Exp by Sept end.

LOW LIGHTS

Page 14: Contents

Action PlanActivity Responsibility Target Date

Spare Parts Order & Payment collection HO + Field 15th Sept

Web portal Customisation for Retail Order Web portal 25th Sept

Warranty Claims punching in SAP SAP Team 30th Sept

Page 15: Contents

Thank You

July - 11 Performance


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