contents organization / system structure labor insurance system total service / customer support...
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COMWEL Information COMWEL Information SystemSystem
Contents
Organization / System structure
Labor Insurance System
Total Service / Customer Support Center
Welfare program for workers / EDW
11
22
33
44
WELCONET as Intranet / Others 55
Organization
Information Planning
Team
IS Headquarters
IS : Information Systems
President
LaborInsuranceSupportTeam
CyberCustomerSupportTeam
DisasterRecovery
Center
SystemConstruction
TeamFor Next
generation
ManagementInformation
SupportTeam
※1bureau 4teams 1TF, disaster recovery center(105 persons)
Feature
System structure
The COMWEL accomplishes the total of 7 laws. There are 2 important systems related to Labor insurance system and welfare program. Also, we operate 10 systems.
The customer can submit civil affair document all the time, every place using the Internet technique
Customers can submit civil affair document for various method such as online fax and internet. Those can report and make payment by themselves. As a result the business reduction of staff and customer convenience is achieved.
System Configuration
System structure
Welco-in(KMS) DuruMoa(IDMS)
WelcoNet
General management
BudgetPay Purchase AccountsPersonage
system
Servicetransmission
InformationtransmissionTotal service
Electronreport
CompensationPaymentInquiry
ApplicationService
InternetCounsel
StatisticalData
Provision
Core business transaction
CustomerSupport Center
A.IInsuranceCounsel
CollectionCompensation
Counsel
WelfareCounsel
UMS
Related Institution
Connectionsystem
BankingInstitution
ConnectionSystem
Business support
KMS ㆍ IDMS system
Group Ware
EDW EDW & Reporting
Management, Support
Cyber Edu-cation system
Digital Budget ㆍ Accounts
system
BSC system Support system
HomePage
Management system Personage ㆍ Education
LIS System
Common Collection Compensation WCG
Judgment Nonpayment Rehabilitation Rate
Inviting service Resultmanagement
System management
Welfare System
Open Credit System Judicial
Scholarship for anIndustrial disaster victim
Scholarship forGeneral employee
UnemployedEmployment Support
Open Credit forIndustrial disaster victim
Open Credit forGeneral employee
Cultural Life Support Cultural Art System
Open Credit ForEmployee
Labor Insurance System
What is Labor Insurance System?
As one of its most important systems, LIS(Labor Insurance System) refers to a information system for its business process related to Employment Insurance Act(this “EI Act”), Industrial Accident Compensation Insurance Act(this ”IACI Act”) and Wage Claim Guarantee Act (this “WCG Act”)
The System was created in 1995, was re-constructed in 2002, until currently operated, and from 2008 July have re-constructed next generation system base on new technique.
This system is connected with total system, online customer supporting system, and customized service system.
Labor Insurance System
Workflow for unit business process
Receipt ProcessingApprovalVisit receipt
Internet receipt
Fax receipt
phone receipt
customer COMWEL Custome
r
55 branch offices
Post notice
Electronic notice
SMS
Fax notice
Phone notice
Diagram
LISLIS
EIEI
IACIIACIIACIIACI
WCGWCG
Application, collection,Application, collection,Management of subrogated payments, etc.Management of subrogated payments, etc.
Application, Application, collectioncollection
medical care, medical care, compensationcompensation
application,collectionapplication,collection
What is Total Service for EI, IACI ?
Total Service
Customer can process electronic works of EI and IACl directly with internet, and inquire their detailed information
Workflow
Submission of report
Inputting report in person
(by e-mail)
Branch office
Customer
Customer
(visiting in person, by
Written notice of
result
(by e-mail)Receiving report Processing report (approval) Printing a written notice Sending mail
LIS
Branch office
Total Service for EI/IACI
On
-line
su
bm
issio
n Collecting data
Saving dataReferring to
data
Verifying data attached to report Processing report (approval)
Saving report (checking error real-time) Referring to result Referring to a written notice
Off
-line
su
bm
issio
n
Saving data
Referring to data
Referring to notice/informatio
n
What is Customer Support Center ?
Customer Support Center
Customer support center was consulted by phone and visit in 55 branches, which was extended its faculty to use internet and electronic fax, and provide one-stop service
What is Customized Services ?
Customized Services
When our staff deal with medical treatment and rehabilitation service, we can use wireless and portable computer. The past days industrial disaster process could be conducted merely on office, but today without visiting in person, our staff visit workers in a medical institution and work place directly. They are provided with customized services
Overview
265 265 unitsunits
Internet
FieldField COMWELCOMWEL
d isc
d isc
d isc Server-Based Computing
LIS
Transmission of SBC screen
What is Welfare program for workers ?
Welfare program for Workers
There were 11 workflows regarding industrial accident, unemployment and low-income employee. we integrated those process and start web-based service. So customers don't have to visit our branch office or send any documents by mail. And they can confirm the results online
Overview
Online SystemDB
staff
customer
Sin
gle
S
ign
On
Internet
External connection
transfertransfertransfertransfer
user
Web server DB server
transfertransfertransfertransfer
Woori-bankWoori-bankWoori-bankWoori-bank
federal bankfederal bankfederal bankfederal bank
Open creditOpen creditOpen creditOpen credit
welfarewelfarewelfarewelfare An industrial An industrial
Disaster Disaster victimvictim
An industrial An industrial
Disaster Disaster victimvictim
EIEIEIEI
civilized lifecivilized lifecivilized lifecivilized life hotel condohotel condo
serviceservice
hotel condohotel condo
serviceservice
What is EDW ?
EDW
EDW (Enterprise Data Warehouse) offers quick and exact information that helps executives and co-workers to decide our vision and goal
DM
DWDaily
LoadingPeriod Loading
Data
EDW
DW: Data WarehouseDM :Data Mart
EIS
OLAP
Report
• EIS : Offers information that executives to decide our vision and goal
• OLAP : When user needs various types of statistical data , they
can
analyze exactly• Report : Report system can be used to take the standard statistical data
The user can easily
deal with statistical work
without support of
a specific person
What is WELCONET ?
WELCONET as Intranet
With a certificate of governmental standard EDMS (Electronic Document Management System), WELCONET System as an intranet that sells in the form of a package product refers to an electronic approval system customized in accordance with provisions on the office management for the COMWEL
Workflow
System access
WELCONET SystemWELCONET System
E-approval/Doc circulationE-Doc management
E-mail/Messenger
[Admin function]User Info integration managementApproval process managementSystem statistics/status/Log management
User
Personal, Business Access authority distinction
WELCONET Service configuration
WELCONET Service configuration
ConnectionInterface
SSOAgent
System Connection
User
IDMS ( Integrated Document management),
KMS ( Knowledge management)
Others
If a customer write civil affair document, our staff scan his document. At this time, electronic image one is made. This image file is connected Labor insurance system and processed. This system can reduce time and expense achieve business renovation and administrate our knowledge.
BSC (Balanced Score Card)
BSC allows us branch's product over the Internet in real-time. It offers objective criticism and provide responsible management.
Financial affairs system
Financial affairs system automates budget, finance, purchase, asset, payment work process. Regarding to offering information in real-time, it helps user to make a decision and connect national financial system.