continuing operations in a modern and efficient manner
DESCRIPTION
John ZEPPOS COSMOTE Mobile Telecommunications S.A., Greece; NATOTRANSCRIPT
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John Zeppos, OTE Group Business Continuity Management Deputy Director August 2012
Continuing Operations in a modern and efficient manner
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Strategic Thinking Happy Shareholders
BCM can not be an obligation
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Sledgehammer to crack a nut Best plan = your plan
Fit for purpose & Ownership
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Priorities can never differ
Human Resources Buildings, Technology
Infrastructure
Business Processes,
Technology & IT
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How has Business Continuity Management Developed?
1970s
• USA - Natural Disasters
• UK - Irish Terrorist attacks : resulted in the “Disaster-Recovery” approach in the UK to deal with the aftermath of an event
1980s
• BCM professionals recognised the need to understand the Impact to the Business – hence BIA, Risk Assessment etc
1990s
• Holistic approach intended to reduce risks and resulting impacts
• US standard NFPA 1600 – a recommended approach for Disaster Management – based on Natural, Human or Technological disasters
2000s
• Standards Start to be developed • 2003/2004 PAS56 - UK - never developed into a full standard
• NFPA1600 USA – became programme based
• BS25999 – Code of Practice & Specification (2006/7) – organisations able to be independently certified
• Management System approach aligned with existing Management Systems
• Lifecycle to ensure that the business is protected – not Disaster and then Recover
Current situation
• BS25999 formed the key input to the BCM ISO standard (ISO22301)
• ISO22301 Standard May 2012
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Raising Awareness = Increasing Resilience
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Social Media is both communication and Intelligence gathering
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Some Final Words of Wisdom
Always plan for where you are, not for where you aspire to be
Scenarios are for movies, not business
Have a well rehearsed method for exchanging information
Synthesize the information before feeding it to the Top Team
Doing BCM is not like working at Hogwarts !
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John Zeppos [email protected] +30 697 9666844
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Twitter : @jzeppos http://www.linkedin.com/in/johnzeppos