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Continuity of Operations (COOP) Planning Workshop Division of Emergency Management Department of Military Affairs

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Page 1: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Continuity of Operations (COOP)Planning Workshop

Division of Emergency ManagementDepartment of Military Affairs

Page 2: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

What is Continuity of Operations?

• Continuity of Operations (COOP) is an effort within individual executive departments and agencies to ensure that essential functions continue to be performed during disasters or disastrous events.

Page 3: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Legal Authority and Guidance• The National Continuity

Policy (NSPD 51/HSPD 20)▫ Requires all Federal Executive Branch

agencies to develop continuity capability

▫ Established 8 National Essential functions

• Federal Continuity Directive (FCD) 1▫ Provides direction to developing

continuity plans and programs• Continuity Guidance

Circular (CGC) 1▫ Provides guidance for non-Federal

organizations (State, local, tribal) in continuity planning

Page 4: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Phases of Continuity• Phase I: Readiness and Preparedness▫ Identify essential functions▫ Develop continuity plan▫ Conduct TT&E

• Phase II: Activation and Relocation (0-12 Hours)▫ Put plan in action▫ Relocate to the continuity facility

• Phase III: Continuity of Operations (12 Hours – 30 Days, or until resumption of normal operations)▫ Execution of essential functions at the continuity facility

• Phase IV: Reconstitution ▫ Alternate facility terminated and normal operations resume

Page 5: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

What is the Goal of Continuity Planning?

Continuation of Essential Functions

Page 6: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Why is Continuity Planning Important?

• Ensures the continuity of essential functions across a wide range of emergencies and events.

• Enables organizations to continue the functions on which their customers depend.

Page 7: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Benefits of Continuity Planning

• Ensure performance of essential functions• Minimize damage to critical processes• Ensure succession of leadership• Mitigate disruptions to operations• Protect essential facilities/resources• Achieve timely recovery• Resume full service to customers

Page 8: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

When are Continuity Plans Implemented?• The plan can be put to use in response to a wide

range of events or scenarios, from a fire, to a terrorist attack

• Any event that makes it impossible for employees to work in their regular capacities

Page 9: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Elements of a Viable Continuity Plan

• Essential Functions• Orders of Succession• Delegations of Authority• Continuity Facilities• Continuity

Communications• Essential Records

Management• Human Capital

• Tests, Training and Exercises (TT&E)

• Devolution of Control and Direction

• Reconstitution

Page 10: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Essential Functions

• Activities an organization determines cannot be deferred during an emergency

• National Essential Functions (NEFs)

• Primary Mission Essential Functions (PMEFs)

• Mission Essential Functions (MEFs)

Page 11: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

What are some examples of Essential Functions of a local government?

Page 12: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Orders of Succession

• Pre-identifying orders of succession is critical to ensuring effective leadership during an emergency.

• In the event an incumbent is incapable or unavailable to fulfill essential duties, successors have been identified to ensure there is no lapse in essential decision-making authority

Page 13: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Delegations of Authority

• Orders of succession specifically for certain positions

• Officials are trained in the position and are informed that she/he could be assuming the position

Page 14: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Continuity Facilities• Continuity facilities are locations, other than the

primary location, used to carry out essential functions. It includes:▫ Facility Information▫ Facility Logistics▫ Readiness Orientation

Page 15: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Continuity Communications

• Continuity communications are communications that provide the capability to perform essential functions under all conditions

Page 16: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Essential Records Management

• Information systems and applications, electronic and hard copy documents, references, and records, to include classified or sensitive data, needed to support MEFs during a continuity event. It includes:▫ Identifying Essential Records▫ Protecting Essential Records▫ Training and Maintenance

Page 17: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Human Capital

• The organization’s essential personnel and all other special categories of employees who have been designated as essential or “continuity” personnel. It includes:▫ Continuity Personnel▫ All Staff▫ Human Resources Considerations

Page 18: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Tests, Training, and Exercises (TT&E)

• Validation of the continuity capabilities, program, and ability to perform essential functions during any emergency

• Essential to improving the organization’s ability to execute the continuity plans

Page 19: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Devolution of Control and Direction

• The capability to transfer authority and responsibility for essential functions to other agency facilities and employees

Page 20: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Reconstitution

• Reconstitution describes how an agency attempts to restore operations to its primary facility

• If the primary facility cannot be used, another location must be identified for restoration of normal operations

Page 21: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

How to Develop a Continuity Plan

Page 22: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Sections of a Basic Plan

• Mission Statement• Situational Assessment• General Assumptions• Hazard Assessment• Direction and Control• Structures

Page 23: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Mission Statement

• Defines the existence of the plan• A “call to action”▫ Motivational▫ Easily understood▫ Measurable/Tangible▫ Relevant

• Provides vision and direction

Page 24: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Situational Assessment

• Non-hazard specific limitations• Asks questions such as:▫ How often are you able to provide warning for a

disaster?▫ How have systems (power, water,

communications) been effected in the past?▫ How have disasters affected the ability of

emergency services?

Page 25: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

General Assumptions

• Drawn from the Situational Assessment• Assumes how people will react, organize,

operate, and mitigate the effects of disasters• Example:▫ During the situational assessment, you find that it

takes 10 minutes to evacuate your facility. You can now assume that in a disaster it would take at least 10 minutes to evacuate your facility.

Page 26: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Hazard Assessment

• Provides the general overview of the reasons why we are preparing.

• Main Hazards for COOP:▫ Facility Fire▫ Facility Flooding▫ Evacuation of Facility

Page 27: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Direction and Control

• The “How” in the plan• Describes how to organize resources to

maximize capabilities in support of the citizens impacted

Page 28: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Structure

• Describes how the Direction and Control section will be implemented and by whom▫ Orders of Succession▫ Delegations of Authority

Page 29: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

INCLUSIVE PROCESS

• Anyone whose position is considered essential• Elected officials• Legislative bodies• Public Works• Finance and Administration• Facilities• IT/Communications specialists• Etc.

Page 30: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Questions?

Page 31: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

FEMA Independent Study Courses• IS-156 Building Design for Homeland Security for Continuity of Operations

• IS-520 Introduction to Continuity of Operations Planning for Pandemic Influenzas

• IS-522 Exercising Continuity Plans for Pandemics

• IS-523 Resilient Accord – Exercising Continuity Plans for Cyber Incidents

• IS-524 Continuity of Operations (COOP) Planner's Workshop

• IS-526 Mission Essential Functions (MEF) Workshop

• IS-545 Reconstitution Planning Course

• IS-546.a Continuity of Operations Awareness Course

• IS-547.a Introduction to Continuity of Operations

• IS-548 Continuity of Operations (COOP) Program Manager

• IS-550 Continuity Exercise Design Course

Page 32: Continuity of Operations (COOP) Planning Workshopltadd.com/pdf/HazardMitigationPlan/COOP-Planning-Workshop.pdf · Continuity of Operations (COOP) Planning Workshop ... • IS-524

Eva WilsonKYEM Recovery Planning Coordinator

[email protected]