continuously reinventing - victoria insurance · c sr towards the ocial and community development...

ContinuouslyReinventingperubahan yang berkesinambungan

Daftar IsiContents

Kilas Kinerja 20172017 Performance Review

AnAlIsIs DAn PembAhAsAnmAnAjemenmanagement Discussion and Analysis

laporan ManajeMenmanagement Report

PRofIl PeRusAhAAnCompany Profile

Ikhtisar Keuanganfinancial highlights

6

Ikhtisar sahamstock highlights

8

Tonggak sejarahCorporate milestones

9

Peristiwa PentingSignificant Events

9

laporan Dewan Komisarisboard of Commissioners’ Report 12

laporan Direksiboard of Directors’ Report 16

Identitas PerusahaanCorporate Identity

25

Riwayat singkatbrief history

26

bidang usahaline of business

27

Visi dan misiVision and mission

28

nilai-nilai PerusahaanCorporate Values

29

struktur organisasiorganization structure

30

Profil Dewan KomisarisBoard of Commissioners’ Profile

31

Profil DireksiBoard of Directors’ Profile

34

sumber Daya manusiahuman Resources

38

Informasi Pemegang sahamshareholder’s Information

41

entitas Anak dan/atau entitas Asosiasisubsidiaries and/or Associated entities

46

Tinjauan ekonomieconomy Review

50

Tinjauan IndustriIndustry Review

50

Tinjauan operasionaloperational Review

52

Aspek Pemasaranmarketing Aspect

54

Tinjuan Keuanganfinancial Review

54

Kemampuan membayar utang Debt Amortization Capability

60

Kolektibilitas PiutangReceivables Collectibility

61

struktur modalCapital structure

61

Investasi barang modal dan Ikatan material TerkaitInvestasi barang modalCapital Goods Investmentand material Commitment forCapital Goods Investmen

61

Informasi material mengenai Investasi, ekspansi, Divestasi, Akuisisi, atau Restrukturisasi utang dan modalmaterial Commitments for CapitalInvestmentmaterial Information onInvestments, expansions,Divestments, Acquisitions,or Restructuring of Debt andCapital

61

Informasi Transaksi material yang mengandung benturan KepentinganInformation on material Transactions with Conflict of Interest

62

Pencapaian Target Tahun 2017 2017 Target Achievement

64

Prospek usaha Perusahaan Dan Proyeksi Target Tahun 20182018 business Prospect and Target Projection

64

Informasi material yang Terjadi setelah Tanggal Pelaporan Akuntan material Information subsequent to the Date of the Accountant’s Report

66

01

05

02

04

PeRnYATAAn TAnGGunG jAWAb lAPoRAn TAhunAnstatement of Annual Report Reponsibility

03

Alamat PerusahaanCompany Address

46

Profesi Penunjang Pasar modalCapital market supporting Profession

46

Akses InformasiAccess to Information

47

2

TAnGGunG jAWAb sosIAl PeRusAhAAnCorporate social Responsibility

lAPoRAn KeuAnGAnfinancial statements

TATA KelolA PeRusAhAAnGood Corporate Governance

Komitmen Penerapan Tata Kelola PerusahaanCommitment in the Implementation of Corporate Governance

70

Penerapan Pedoman Tata Kelola Perusahaan TerbukaThe Implementation of Corporate Governance Guideline in a Public Company

70

Rapat umum Pemegang sahamThe shareholders meeting

73

Dewan Komisarisboard of Commissioners

78

Direksiboard of Directors

82

Hubungan Afiliasi Dewan Komisaris dan DireksiAffiliated Relationship of the Board of Commissioners and board of Directors

86

Penilaian Kinerja Dewan Komisaris, Direksi, dan KomiteThe Assessment of the board of Commisioners, board of Directors and Committees Performance

87

Remunerasi Dewan Komisaris dan DireksiRemuneration of the board of Commissioners and board of Directors

87

Komite di bawah Dewan KomisarisCommittees under the board of Commissioners

87

organ di bawah Direksiorgans under the board of Directors

95

sistem Pengendalian InternalInternal Control system

104

sistem manajemen RisikoRisk management system

104

Akuntan PublikPublic Accountant

107

Kode etikCode of Conduct

107

budaya PerusahaanCorporate Cultures

109

sanksi AdministratifAdministrative sanctions

110

CsR Terkait lingkungan hidupCsR Towards the environment

114

CsR Terkait Pengembangan sosial dan KemasyarakatanCsR Towards the social and Community Development

115

CsR Terkait Ketenagakerjaan, Kesehatan, dan Keselamatan KerjaCsR Towards employment, health and safety

116

CsR Terkait nasabahCsR Towards the Customers

116

07

09

06

Perubahan Peraturan Perundang-undangan yang berpengaruh Signifikan Bagi PerusahaanChanges in Government Regulations with Significant Impact on the Company

66

Perubahan Kebijakan AkuntansiChanges in the Accounting Policies

66

Whistleblowing SystemWhistleblowing system

110

3

KILAS KINERJA 20172017 Performance Review

Ikhtisar Keuanganfinancial highlights

6


8

Tonggak sejarahCorporate milestones

9

Peristiwa PentingImportant events

9

4

Ikhtisar Keuangan financial highlights

Uraian 2017 2016 2015 2014 Description

(dalam jutaan rp) (in million Rp)

Posisi Keuangan Financial position

aset 253,643 233,875 210,608 158,173 assets

aset Keuangan 208,144 193,058 193,994 129,426 financial Assets

aset non Keuangan 45,499 40,817 16,614 28,747 non-financial Assets

Liabilitas 63,741 66,608 46,029 49,088 Liabilities

liabilitas Keuangan 11,097 19,592 12,472 8,168 financial liabilities

liabilitas non Keuangan 52,644 47,017 33,557 40,920 non-financial liabilities

Ekuitas 189,902 167,266 164,580 109,085 Equity

Liabilitas dan Ekuitas 253,643 233,875 210,608 158,185 Liabilities and Equity

(dalam jutaan rp) ((in million Rp))

Laba (Rugi) Komprehensif Comprehensive Income Statement

jumlah pendapatan 45,599 38,133 34,226 18,573 Total Income

jumlah Beban 37,086 29,899 16,925 10,250 Total expenses

laba sebelum pajak 8,513 8,234 17,301 8,324 Profit before Tax

Manfaat (Beban) pajak 302 (242) (328) (24) Tax expenses

laba Tahun Berjalan 8,815 7,992 16,973 8,300 Profit for the Year

pemilik entitas induk 6,468 5,864 12,453 6,089 Parent entity

Kepentingan non-pengendali 2,347 2,128 4,520 2,210 non-Controlling Interest

penghasilan Komprehensif lain 13,636 (6,027) 1,566 (6,098) other Comprehensive Income

jumlah laba Komprehensif 22,451 1,965 18,539 2,201 Total Comprehensive Income

pemilik entitas induk 16,472 1,441 13,603 1,615 Parent entity

Kepentingan non-pengendali 5,979 523 4,937 586 non-Controlling Interest

laba per saham Dasar (dalam rp) 6.07 5.51 11.70 82.998 basic earnings per share (in Rp)

(dalam %) (in %)

Rasio Keuangan Financial Ratios

rasio MMBr 849.05 793.82 913.51 1,064.19 mmbR Ratio

rasio likuiditas 369.16 326.78 449.29 219.27 liquidity Ratio

rasio Kecukupan investasi 704.17 770.83 638.68 356.64 Investment Adequacy Ratio

rasio Beban Terhadap pendapatan premi neto

103.71 106.41 99.21 196.81 Cost to net Premium Revenues Ratio

rasio laba Bersih Terhadap aset 3.48 3.42 8.06 5.25 Return on Assets

rasio laba Bersih Terhadap ekuitas 4.64 4.78 10.31 7.61 Return on equity

rasio liabilitas Terhadap aset 25.13 28.48 21.86 31.03 liabilities to Assets Ratio

rasio liabilitas Terhadap ekuitas 33.57 39.82 27.97 45.00 liabilities to equity Ratio

rasio ekuitas Terhadap aset 74.87 71.52 78.14 68.96 equity to Assets Ratio

6 Laporan Tahunan 2017PT VICTORIA INSURANCE TBK

KILAS KINERJA 2017

AsetAssets (dalam jutaan rupiah / in million rupiah)

20152014 2016 2017

253,643

233,875

210,608

158,173

Ekuitasequity (dalam jutaan rupiah / in million rupiah)

20152014 2016 2017

189,902

167,266 164,580

109,085

Laba Sebelum PajakProfit Before Tax (dalam jutaan rupiah / in million rupiah)

20152014 2016 2017

8,513

17,301

8,234 8,324

Laba Tahun BerjalanProfit for the Year (dalam jutaan rupiah / in million rupiah)

20152014 2016 2017

8,815 7,992

16,973

8,300

Rasio MMBRmmbR Ratio (dalam % / in %)

20152014 2016 2017

849.05

913.51

793.82

1,064.19

Rasio Laba Bersih Terhadap AsetReturn on Assets (dalam % / in %)

20152014 2016 2017

3.48

3.42

8.06

5.25

72017 Annual ReportPT VICTORIA INSURANCE TBK

2017 Performance review


Volume PerdaganganTrading Volume(lembar saham / shares)

Harga PenutupanClosing Price

(rp / rp)

600

400

500

300

200

100

0

25,000,000

20,000,000

15,000,000

10,000,000

5,000,000

0janjakarta janFeb FebMaret Maretapr aprMei Meijun junjul julags

2017

agssept septokt oktnov novDes Des

Volume perdagangan

Harga penutupan

2016

PeriodePeriod

Harga Sahamshare Price

Volume Transaksi (Lembar)Transaction Volume (share)

Kapitalisasi Pasarmarket Capitalization

(Rp)

Jumlah Saham Beredar (Lembar)

outstanding shares (share)

Terendahlow(Rp)

Tertinggihigh(Rp)

PenutupanClose(Rp)

2017

Q1 62 107 88 30,116 127,643,164,000 1,450,490,500

Q2 62 580 220 113,301 319,439,450,000 1,451,997,500

Q3 62 580 138 116,681 200,376,759,000 1,452,005,500

Q4 62 580 189 122,217 274,459,544,100 1,452,166,900

2016

Q1 70 107 80 962,000 116,039,240,000 1,450,490,500

Q2 62 107 70 1,430,600 101,534,335,000 1,450,490,500

Q3 62 107 68 3,480,300 98,633,354,000 1,450,490,500

Q4 61 107 82 6,100,800 118,940,221,000 1,450,490,500

8 Laporan Tahunan 2017PT VICTORIA INSURANCE TBK

KILAS KINERJA 2017

Tonggak sejarahCorporate milestone

Peristiwa PentingSignificant Events

Perseroan didirikan dengan nama PT Asuransi Agung Asia.

The Company was established as PT Asuransi Agung Asia.

Perseroan mengubah nama menjadi PT Asuransi summA.

The Company changed its name to PT Asuransi summA.

Perseroan mengubah nama menjadi PT Asuransi umum Centris.

The Company changed its name to PT Asuransi umum Centris.

Perseroan diambil alih oleh grup Victoria.

The Company was acquired by Victoria group.

1978 1989 1993 2010

Perseroan melaksanakan penawaran umum perdana di bursa efek Indonesia.

The Company conducted initial public offering on the Indonesia stock exchange.

Perseroan membuka kantor pemasaran di kota surabaya, jawa Timur.

The Company opened a marketing office in Surabaya, east java.

Perseroan membuka kantor pemasaran di kota semarang, jawa Tengah.

The Company opened a marketing office in Semarang, Central java.

Perseroan memindahkan operasional kantor pusat pindah ke gedung The Victoria.

The Company relocated its headquarters to The Victoria building.

201520162017 2013

Rapat umum Pemegang saham Tahunan dan Public Expose Tahunan.

Annual General meeting of shareholders and Annual Public expose.

Rapat umum Pemegang saham luar biasa.

extraordinary General meeting of shareholders.

juni 2017/june 16th, 201716 Desember 2017/27

Public Expose Insidentil.

Incidental Public expose.

Mei 2017/May 4th, 20174 December 27th, 2017

92017 Annual ReportPT VICTORIA INSURANCE TBK

2017 Performance review

LAPORAN MANAJEMENmanagement Report

laporan Dewan Komisarisboard of Commissioners’ Report

12

laporan Direksiboard of Directors’ Report

16

10

Pemegang saham dan pemangku kepentingan yang terhormat,

sebagai bagian dari pelaksanaan tugas pengawasan kami, dengan ini kami menyampaikan laporan Tahunan Dewan Komisaris 2017. sepanjang tahun tersebut, Dewan Komisaris senantiasa konsisten memantau kinerja PT Victoria Insurance Tbk (Perseroan) serta menyampaikan arahan, pendapat, dan rekomendasi kepada Direksi secara terbuka melalui rapat gabungan setiap 3 bulan sekali. Kami berharap nasihat dan masukan yang kami berikan berikut semua pencapaian dan tantangan sepanjang tahun 2017 mampu menjadikan Perseroan lebih tangguh dan responsif terhadap perkembangan industri perasuransian serta dinamika perekonomian di masa depan.

laporan Dewan Komisarisboard of Commissioners’ Report

Dear shareholders and stakeholders,

As part of our supervisory duties, we hereby submit the 2017 board of Commissioners Annual Report. Throughout the year, the board of Commissioners has consistently monitored the performance of PT Victoria Insurance Tbk (The Company) and provided inputs, opinions, and recommendations to the board of Directors openly through joint meetings every 3 months. We hope that advices and inputs we provide as well as all of the achievements and challenges throughout 2017 has enable the Company to be more resilient and responsive to the development in the insurance industry as well as the economy dynamics in the future.

12LAPORAN MANAJEMEN Laporan Tahunan 2017PT VICTORIA INSURANCE TBK

Penilaian Kinerja Direksi

Dewan Komisaris beranggapan bahwa Direksi telah menjalankan tugas dan tanggung jawabnya dengan baik pada tahun 2017. hal ini dapat dilihat dari peningkatan pendapatan premi neto dari Rp25,91 miliar di tahun 2016 menjadi Rp32,46 miliar, serta pertumbuhan laba tahun berjalan dari Rp7,99 miliar menjadi Rp8,81 miliar. Tak hanya itu, Dewan Komisaris memandang seluruh strategi dan rencana usaha Perseroan telah diimplementasikan dengan cukup baik.

untuk tahun 2018, Direksi harus mempertahankan dan meningkatkan kinerja Perseroan sesuai dengan rencana kerja yang telah disusun. Direksi harus memperkuat jaringan pemasaran serta memperkuat citra Perseroan, mengimplementasikan tata kelola perusahaan dengan lebih baik, serta penerapan sistem teknologi informasi yang lebih baik untuk mendukung pelaporan dan pengawasan yang lebih baik.

SulistijowatiKomisaris utamaPresident Commissioner

Assessment on board of Directors’ Performance

The board of Commissioners concludes that the board of Directors had remarkable performed its duties and responsibilities in 2017. This was indicated from the increase in net premium income from Rp25.91 billion in 2016 to Rp32.46 billion, as well as the growth of profit for the year of Rp7.99 billion to Rp8.81 billion. not only that, the board of Commissioners perceives that all of the Company's strategies and business plans have been well implemented.

for 2018, the board of Directors must maintain and improve the Company’s performance and implement the predetermined work plans. The board of Directors must also expand the Company’s marketing network, improve the Company’s image, further enhance good corporate governance implementation, and strengthen IT system application to better support reporting and monitoring activities.

13 MANAGEMENT REPORT2017 Annual ReportPT VICTORIA INSURANCE TBK

Pandangan Atas Prospek usaha

Dewan Komisaris telah mengkaji rencana kerja yang disusun oleh Direksi untuk tahun 2018. Kami yakin Direksi telah menetapkan proyeksi yang realistis dan target yang masuk akal sesuai dengan prospek industri perasuransian dan kondisi ekonomi pada umumnya. Tak hanya itu, Perseroan harus melanjutkan penerapan strategi di tahun-tahun sebelumnya untuk terus mengembangkan usaha dengan cara memperluas pemasaran ke seluruh daerah di wilayah Pulau jawa.

Di sisi lain, kami menyadari bahwa 2018 dan 2019 adalah tahun politik dan iklim perekonomian tidak akan lebih kondusif dibandingkan tahun 2017. meski demikian, kami yakin bahwa dengan manajemen yang solid serta sinergi internal dan eksternal yang efektif, Direksi akan mampu untuk terus meningkatkan kinerja Perseroan.

Pandangan Atas Penerapan Tata Kelola Perusahaan yang baik

Dewan Komisaris menilai bahwa Direksi telah menjalankan tugas dan fungsinya dengan baik terkait penerapan pinsip-prinsip tata kelola perusahaan yang baik (GCG). Direksi juga rutin berkonsultasi dengan Dewan Komisaris mengenai kebijakan-kebijakan yang memerlukan masukan dan pandangan kami. Dewan Komisaris dengan ini menyatakan berbagai upaya yang dilakukan oleh Perseroan pada tahun 2017 telah sesuai dengan prinsip dasar GCG, yaitu transparansi, akuntabilitas, tanggung jawab, independensi, serta keadilan dan kesetaraan.

Perubahan susunan Dewan Komisaris

susunan anggota Dewan Komisaris tidak mengalami perubahan di tahun 2017.

business Prospects outlook

The board of Commissioners has reviewed the work plan prepared by the board of Directors for 2018. We believe the board of Directors have set realistic projections and reasonable targets in accordance with the prospects of the insurance industry and the general economic conditions. not only that, the Company must continue the implementation of the strategy from previous years by continuing to expand the business by expanding its marketing network to all regions on java Island.

on the other hand, we realize that 2018 and 2019 are political years and the economic climate will not be more conducive than in 2017. however, we believe that with solid management and effective internal and external synergies, the board of Directors will be able to continuously improve the Company's performance.

An outlook on Good Corporate Governance Implementation

The board of Commissioners concludes that the board of Directors has performed its duties and functions in relation to the implementation of Good Corporate Governance (GCG) principles. The board of Directors also regularly consulted the board of Commissioners on policies that require our input and opinion. The board of Commissioners hereby declares that the efforts made by the Company in 2017 are in line with GCG's basic principles of transparency, accountability, responsibility, independence, fairness and equality.

Changes in the Composition of the board of Commissioners

The composition of members of the board of Commissioners has no any changes in 2017.


Penutup

Dewan Komisaris mengucapkan terima kasih sebesar-besarnya kepada Direksi dan seluruh karyawan PT Victoria Insurance Tbk atas semangat, kerja keras serta dedikasi mereka sehingga Perseroan berhasil membukukan kinerja yang baik di tahun 2017. Kami juga berterima kasih kepada para pemegang saham, pelanggan, mitra usaha, serta pemangku kepentingan lainnya yang telah memberikan dukungan dan kepercayaan kepada Perseroan. Kami optimis Perseroan akan mampu mempertahankan pertumbuhannya di tahun 2018 demi mewujudkan visi menjadi perusahaan asuransi umum nasional terbaik di kelasnya dalam memberikan nilai-nilai kepada tertanggung, mitra usaha, karyawan, pemegang saham, dan masyarakat.

Atas nama Dewan Komisaris,On behalf of the Board of Commissioners,

Sulistijowati Komisaris utama

President Commisioner

Closing

The board of Commissioners would like to extend our gratitude to the board of Directors and all employees of PT Victoria Insurance Tbk for their passion, hard work and dedication that the Company was able to perform well in 2017. We are also would like to thank our shareholders, customers, as well as other stakeholders who have provided support and trust in the Company. We are optimistic that the Company will be able to maintain its growth in 2018 in order to realize the vision of becoming the best national general insurance company in its class by providing values to the insured, business partners, employees, shareholders, and the public.


Pemegang saham dan pemangku kepentingan yang terhormat,

sebagai bagian dari kewajiban kami menjalankan usaha Perseroan sesuai dengan rencana dan target yang telah ditetapkan, dengan ini kami menyampaikan laporan Tahunan Direksi 2017. Dalam laporan tahunan ini, kami membahas kinerja dan pencapaian Perseroan berikut tantangan yang dihadapi pada tahun tersebut serta prospek usaha ke depannya.

Tinjauan ekonomi dan Industri

Perekonomian Indonesia membaik di tahun 2017 dan mencatatkan pertumbuhan sebesar 5.07%. sektor-sektor yang berkontribusi signifikan terhadap pertumbuhan ekonomi tersebut adalah industri pengolahan, perdagangan besar dan

laporan Direksiboard of Directors’ Report

Dear shareholders and stakeholders,

As part of our obligation to run the Company's business in accordance with the predetermined plans and targets, we hereby submit the 2017 board of Directors Annual Report. In this annual report, we would like to discuss the Company's performance and achievements along with the challenges faced as well as future business prospects.

economic and Industrial Review

The Indonesia’s economic condition improved in 2017 and recorded growth of 5.07%. Sectors that contributed significantly to the economic growth were manufacturing industries, large and retail trade, agriculture, forestry and fisheries, and construction.


eceran, pertanian, kehutanan dan perikanan, serta konstruksi. Di sisi lain, salah satu tantangan terbesar di Indonesia adalah masih terjadi penurunan daya beli masyarakat yang tercermin pada penurunan penjualan kendaraan bermotor. untuk mengatasinya, bank Indonesia beberapa kali menurunkan suku bunga acuan (bI 7-day Repo Rate) sampai dengan posisi terendah yaitu di 4,25% guna memberi stimulus pertumbuhan ekonomi.

Penurunan suku bunga acuan oleh bank Indonesia cukup berpengaruh positif terhadap iklim usaha serta mendorong pertumbuhan premi baik untuk asuransi umum maupun jiwa. hal ini diindikasikan oleh pendapatan premi asuransi umum yang naik 2,7% pada tahun 2017 menjadi Rp63,1 triliun dibandingkan Rp61,9 triliun pada tahun sebelumnya. meski demikan, tingkat pertumbuhan ini merupakan yang terendah selama 5 tahun terakhir dan jauh di bawah pertumbuhan di tahun 2016 sebesar 5,1%.

SuryadiDirekturDirector

on the other hand, one of the biggest challenges in Indonesia was the declining purchasing power which was reflected in the decrease of motor vehicle sales. To overcome this problem, bank Indonesia has several times lowered its benchmark interest rate (bI 7-day Repo Rate) to its lowest position at 4.25% to provide economic growth stimulus.

The decrease in the benchmark interest rate by bank Indonesia has a positive effect on the business climate as well as encouraging the premiums growth for both general and life insurance. This was indicated by general insurance premium income that rose by 2.7% in 2017 to Rp63,1 trillion compared to Rp61,9 trillion in the previous year. however, this growth rate was the lowest for the last 5 years and far below the growth in 2016 of 5.1%.


Kendala

Terlepas dari berbagai faktor yang disebutkan di atas, kendala yang dihadapi Perseroan di tahun 2017 adalah pengembangan sumber daya manusia yang kompetitif untuk memenuhi kebutuhan usaha. Guna mengatasinya, Perseroan telah menggiatkan kegiatan pengembangan kompetensi karyawan melalui berbagai program pendidikan dan pelatihan baik internal maupun eksternal yang mencakup program Ajun Ahli Asuransi Indonesia Kerugian (AAAIK), program Ahli Asuransi Indonesia Kerugian (AAIK), maupun sertifikasi aktuaria.

strategi

sepanjang tahun 2017, Perseroan terus memperkuat sinergi dan kerja sama baik di dalam maupun luar Grup Victoria. Tak hanya itu, Perseroan terus memperluas jaringan distribusi pemasaran dan membuka pasar baru dengan menambah rekanan baru baik bank, multifinance dan broker untuk terus mengembangkan usaha Perseroan.

Kinerja Perseroan Tahun 2017

Di tahun 2017, Perseroan membukukan penurunan premi bruto sebesar 20,23% dari Rp64,74 miliar di tahun 2016 menjadi Rp51,65 miliar. meski demikian, pendapatan premi neto meningkat 25,25% dari Rp25,91 miliar menjadi Rp32,46 miliar. Pertumbuhan ini terutama disebabkan oleh peningkatan premi asuransi neto properti, premi asuransi neto kendaraan bermotor, dan premi asuransi neto kecelakaan diri.

Tak hanya itu, aset Perseroan naik 8,45% menjadi Rp253,64 miliar dibandingkan Rp233,88 miliar di tahun 2016. Rasio klaim neto terhadap premi neto mengalami kenaikan menjadi 63,40% dibandingkan dengan 62,49% pada tahun sebelumnya dan berdampak pada hasil underwriting yang mengalami penurunan 12,64% dari Rp11,90 miliar di tahun 2016 menjadi Rp13,41miliar di tahun 2017.

Prestasi terbaik Perseroan di tahun 2017 adalah membukukan laba bersih sebesar Rp8,81 miliar, meningkat 10,29% dibandingkan Rp7,99 miliar di tahun 2016. Tak hanya itu, tingkat Risk Based Capital Perseroan adalah 849,05%, jauh di atas batas minimum sebesar 120%. Ini menunjukkan kondisi permodalan Perseroan yang amat sehat.

Prospek usaha

Perekonomian di tahun 2018 diharapkan mengalami kenaikan yang lebih baik dari tahun 2017. oleh karena itulah, Perseroan menetapkan target pertumbuhan yang cukup tinggi yang masih akan didominasi oleh lini usaha harta benda, kendaraan bermotor dan kecelakaan diri. untuk mendukung pencapaian target

Constraint

Apart from the various factors mentioned above, the constraint faced by the Company in 2017 was the development of competitive human resources to meet business needs. To overcome this, the Company has intensified its employee competency development activities through various internal and external education and training programs that included the Indonesian Insurance experts (AAAIK) and Associate of Indonesian Insurance expert (AWI) programs, as well as actuary certification.

strategy

Throughout 2017, the Company continued to strengthen its synergy and cooperation both within and outside the Victoria Group. not only that, the Company was continuing to expand its marketing distribution network and open new markets by adding new partnerships with banks, multi-finance companies and brokers to continue developing the Company's business.

The Company’s Performance in 2017

In 2017, the Company recorded a decrase in gross premium by 20.23% from Rp64.74 billion in 2016 to Rp51.65 billion. however, net premium income increased 25.25% from Rp25.91 billion to Rp32.46 billion. This growth was primarily due to an increase in net premium income in property, vehicle insurance, and personal accident.

not only that, the Company's assets increased by 8.45% to Rp253.64 billion compared to Rp233.88 billion in 2016. net claim to net premium ratio increased to 63.40% compared to 62.49% in the previous year and had an impact on underwriting results that decreased by 12.64% from Rp11.90 billion in 2016 to Rp13, 41 billion in 2017.

The Company’s best achievement in 2017 was to book a net profit of Rp8.81 billion, an increase of 10.29% compared to Rp7.99 billion in 2016. not only that, the Company’s Risk based Capital was 849.05%, well above the minimum of 120%. This showed a very healthy Company's capital condition.

business Prospect

The economy in 2018 is expected to better improved compared with 2017. Therefore, the Company set a high growth target which will still be dominated by the business line of property, motor vehicles and personal accident. To support the achievement of these targets, the Company will innovate by developing


tersebut, Perseroan akan berinovasi dengan mengembangkan produk digital sesuai dengan perkembangan teknologi saat ini. Perseroan juga akan melaksanakanan restrukturisasi portofolio usaha serta lebih selektif dalam pemilihan risiko dan sumber bisnis yang baik.

Terkait kegiatan operasionalnya, Perseroan akan mengevaluasi serta memperbaiki STANDARD OPERATING PROCEDURE (soP) di setiap divisi, terutama proses dan prosedur klaim. Tak hanya itu, Perseroan akan terus mengembangkan dan memperkuat jalur distribusi pemasaran ke seluruh wilayah Pulau jawa dengan menambah jumlah rekanan korporasi pada umumnya dan pemegang polis pada khususnya.

Implementasi Tata Kelola Perusahaan yang baik

Kami sangat memahami bahwa bahwa kredibilitas, akuntabilitas, dan reputasi Perseroan sebagai perusahaan asuransi yang bertanggung jawab tak dapat dipisahkan dari penerapan tata kelola perusahaan yang baik (GCG). Atas dasar itulah, Perseroan berkomitmen menerapkan GCG sesuai peraturan pemerintah serta ketentuan otoritas jasa Keuangan (ojK) dan pasar modal yang berlaku, seperti Peraturan ojK no. 21/PojK.04/2015 tentang Penerapan Pedoman Tata Kelola Perusahaan Terbuka dan Peraturan ojK no. 73/PojK.05/2016 tentang Tata Kelola Perusahaan yang baik bagi Perusahaan Perasuransian. Perseroan juga senantiasa mengevaluasi dan menyempurnakan kebijakan dan prosedur internalnya sesuai dengan perkembangan dan persyaratan GCG terkini.

Perubahan susunan Dewan Direksi

susunan anggota Direksi mengalami perubahan di tahun 2017 menyusul pengunduran diri bapak loekito saggitariono dari posisinya selaku Direktur utama melalui surat pengunduran diri tanggal 1 oktober 2017 serta Ibu Rate margareta dari posisinya selaku Direktur melalui surat pengunduran diri tanggal 20 oktober 2017. Pengunduran diri keduanya telah diterima oleh Pemegang saham melalui Rapat umum Pemegang saham (RuPs) luar biasa pada tanggal 27 Desember 2017.

sesuai keputusan RuPs luar biasa tersebut, susunan anggota Direksi saat ini adalah sebagai berikut.

bapak suryadi : Direkturbapak Drs. fatchurhuda : Direktur Independen

Pada saat penulisan laporan Tahunan ini, kandidat yang akan mengisi posisi Direktur utama tengah menjalani uji kelayakan dan kepatutan.

digital products in accordance with current technological developments. The Company will also restructuring its business portfolio and be more selective in the selection of risk and good business sources.

In relation to its operational activities, the Company will evaluate and improve the standard operating Procedures (soP) in each division, especially claims processes and procedures. not only that, the Company will continue to develop and strengthen its marketing distribution channels to all region on java Island by increasing the number of corporate partners in general and policy holders in particular.

Implementation of Good Corporate Governance

We fully understand that the Company's credibility, accountability and reputation as a responsible insurance company can not be separated from the imlementation of Good Corporate Governance (GCG). on that ground, the Company is committed to implement GCG in accordance with government regulations as well as applicable provisions of the financial services Authority (fsA) and capital markets, such as fsA Regulation no. 21/PojK.04/2015 on the Implementation of Code of Corporate Governance of a Public Company and fsA Regulation no. 73/PojK.05/2016 on Good Corporate Governance for Insurance Companies. The Company also continuously evaluates and improves its internal policies and procedures in accordance with the latest GCG developments and requirements.

Change in the Composition of the board of Directors

The composition of the board of Directors experienced changes in 2017 following the resignation of mr. loekito saggitariono from his position as President Director through resignation letter dated october 1st, 2017 and mrs Rate margareta from her position as Director by resignation letter dated october 20th, 2017. The resignation of both has been accepted by shareholders through the extraordinary General meeting of shareholders (eGms) on December 27th, 2017.

In accordance with the resolution of the eGms, the current composition of the members of the board of Directors is as follows.mr. suryadi : Directormr. Drs. fatchurhuda : Independent Director

At the time of the preparation of this Annual Report, candidates who will fill the position of President Director are undergoing fit and proper test.


Penutup

Direksi mengucapkan terima kasih kepada Dewan Komisaris atas bimbingan dan masukan mereka; seluruh karyawan atas dedikasi dan kerja keras mereka; serta Pemegang saham, pemangku kepentingan, pelanggan, dan masyarakat umum atas kepercayaan dan dukungan mereka kepada Perseroan. marilah kita semua bekerja lebih giat demi mewujudkan misi membangun PT Victoria Insurance Tbk sebagai perusahaan asuransi yang sehat dan terpercaya dengan memberikan layanan asuransi dan pengelolaan risiko yang unggul berdasarkan nilai-nilai kejujuran, keadilan dan kehati-hatian.

Atas nama Direksi,On behalf of the Board of Directors,

Suryadi DirekturDirector

Closing

The board of Directors would like to thank the board of Commissioners for their guidance and input; all employees for their dedication and hard work; and shareholders, stakeholders, customers and the general public for their trust and support in the Company. let us all work harder to realize the mission of building PT Victoria Insurance Tbk as a healthy and reliable insurance company by providing superior insurance and risk management services based on honesty, fairness and prudence values.


Kami, yang bertanda tangan di bawah ini menyatakan bahwa semua informasi dalam laporan Tahunan PT Victoria Insurance Tbk tahun 2017 telah dimuat secara lengkap dan bertanggung jawab penuh atas kebenaran isi laporan Tahunan Perseroan.

Demikian pernyataan ini dibuat dengan sebenarnya.

We, the undersigned, hereby declare that all the information contained in the 2017 Annual Report of PT Victoria Insurance Tbk has been presented completely and we take full responsibility for the truthfulness of the content of the Annual Report.

Thus this statement is made truthfully.

Tanggung jawab laporan TahunanAnnual Report Responsibility

Suryadi

DirekturDirector

Jimmy Paulus Watulingas

Komisaris independenIndependent Commissioner

Vivekanand Atmaram Tolani @Vikas

Komisaris independenIndependent Commissioner

Sulistijowati

Komisaris UtamaPresident Commissioner

DEWAN KOMISARISBoard of Commissioners

DIREKSIBoard of Directors

* loekito saggitariono sebagai Direktur utama dan Rate margareta sebagai Direktur telah mengundurkan diri sesuai dengan akta RuPs luar biasa tanggal 27 Desember 2017 sehingga tidak ikut serta dalam pertanggungjawaban laporan Tahunan ini.

* loekito saggitariono as President Director and Rate margareta as Director resigned in accordance with the General meeting of shareholders Deed on December 27th, 2017 so do not take part in the accountability of this Annual Report.

jakarta, 25 April 2018jakarta April 25th, 2018

SURAT PERNYATAAN ANGGOTA DIREKSI DAN ANGGOTA DEWAN KOMISARISTENTANG TANGGUNG JAWAB ATAS LAPORAN TAHUNAN 2017 PT VICTORIA INSURANCE TBK

sTaTeMenT oF THe BoarD oF DireCTors anD THe BoarD oFCoMMissioners responsiBiliTY For THe 2017 annUal reporT pT ViCToria insUranCe TBK

Drs. Fatchurhuda

Direktur independenIndependent Director

PROFIL PERUSAHAANCompany Profile


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26


27


28


29

struktur organisasiorganizational structure

30


31


34


38

Informasi Pemegang sahamshareholder’s Information

41

entitas Anak dan/atau entitas Asosiasisubsidiaries and/or Associated entities

46


46

Profesi Penunjang Pasar modalCapital market supporting Profession

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47

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24PROFIL PERUSAHAAN Laporan Tahunan 2017PT VICTORIA INSURANCE TBK

insurance


namaname

: PT Victoria Insurance Tbk

AlamatAddress

: Gedung The Victoriajl. Tomang Raya Kav. 33-37 lt. 3bjakarta barat, 11440

TeleponPhone

: (62-21) 566 3788

faksimilifax

: (62-21) 566 3789

E-mail: [email protected]

Website: www.victoriainsurance.co.id


: Asuransi umumGeneral Insurance

Tanggal PendirianDate of establishment

: 11 mei 1978 may 11th, 1978

Dasar hukum Pendirianlegal basis of establishment

: surat Keputusan no. Y.A.5/272/20Decision letter no. Y.A.5/272/20

modal DasarAuthorized Capital

: Rp425,000,000,000,-

modal Ditempatkan dan Disetor PenuhIssued and fully Paid Capital

: Rp145.216.690.000,-

jumlah KaryawanTotal employees

: 37 orang37 People

Kepemilikan sahamshare ownership

: PT Victoria Investama Tbk : 73.35%Aldo jusuf Tjahaja : 0.74%masyarakat : 25.91%

Pencatatan sahamshare listing

: 28 september 2015 di bursa efek Indonesia september 28th, 2015, in Indonesia stock exchange

Kode sahamCode of share

: VIns

25 COMPANY PROFILE2017 Annual ReportPT VICTORIA INSURANCE TBK


PT Victoria Insurance Tbk (yang selanjutnya disebut Perseroan) didirikan dengan nama PT Asuransi Agung Asia pada tanggal 11 mei 1978, sebagai perusahaan asuransi umum yang menawarkan berbagai produk dan jasa perlindungan kepada pelanggan dari berbagai segmen. Pendirian Perseroan telah dicatat dalam Akta no. 58 tanggal 11 mei 1978 oleh notaris haji bebasa Daeng lalo, sh. Akta tersebut telah disetujui oleh Kementerian hukum dan hak Asasi manusia berdasarkan surat Keputusan no. Y.A.5/272/20 tanggal 14 Agustus 1978.

Dalam perjalanannya, Perseroan mengganti nama menjadi PT Asuransi summA pada tahun 1989 berdasarkan Akta no. 79 tanggal 30 november 1989 oleh notaris ny. Rukmasanti hardjasatya sh di jakarta. Perseroan kemudian berubah nama kembali menjadi PT Asuransi umum Centris pada tahun 1993 berdasarkan Akta no. 78 tanggal 29 April 1993 oleh notaris ny. Rukmasanti hardjasatya sh di jakarta.

Pada tahun 2010, Perseroan diakuisisi oleh PT Victoria sekuritas dan resmi menjadi bagian dari grup Victoria Investama dengan ditandai pergantian nama menjadi PT Victoria Insurance berdasarkan Akta no. 93 tanggal 19 Agustus 2010 oleh notaris suwarni sukiman, sh. Akta tersebut telah disetujui oleh Kementerian hukum dan hak Asasi manusia berdasarkan surat Keputusan no. Ahu-43243.Ah.01.02. tanggal tanggal 2 september 2010.

Dalam mencapai Visi Perseroan untuk menjadi perusahaan asuransi umum nasional terbaik di kelasnya dalam memberikan nilai-nilai kepada tertanggung, mitra usaha, pegawai, Pemegang saham, dan masyarakat, maka pada tangal 28 september 2015, Perseroaan melaksanakan penawaran umum perdana di bursa efek Indonesia. Pelaksanaan penawaran umum tersebut telah meningkatkan permodalan yang diperlukan Perseroan dalam pengembangan usahanya.

Perseroan berkomitmen untuk terus mengembangkan usaha dengan memperluas jaringan serta menyediakan beragam layanan dan produk baru sesuai nilai-nilai Perusahaan, yaitu fokus Pelanggan, Integritas, Penghargaan, dan mutu.

PT Victoria Insurance Tbk (hereinafter referred to as the Company) was established under the name of PT Asuransi Agung Asia on may 11th, 1978, as a general insurance company offering a wide range of protection product and services to customers from various segments. The Company’s establishment has been registered in the notarial Deed no. 58 dated may 11th, 1978 by notary haji bebasa Daeng lalo, sh. The deed has been approved by the minister of law and human Rights based on the Decision letter no. Y.A.5/272/20 dated August 14th, 1978.

Along the way, the Company changed its name to PT Asuransi summA in 1989 based on Deed no. 79 dated november 30th, 1989 by notary ny. Rukmasanti hardjasatya sh in jakarta. The Company later changed its name again to PT Asuransi umum Centris in 1993 based on Deed no. 78 dated April 29th, 1993 by notary ny. Rukmasanti hardjasatya sh in jakarta.

In 2010, the Company was acquired by PT Victoria sekuritas and officially became part of the Victoria Investama Group and marked under the name change to PT Victoria Insurance based on Deed no. 93 dated August 19th, 2010 by notary suwarni sukiman, sh. The deed has been approved by the minister of law and human Rights based on the Decision letter no. Ahu-43243.Ah.01.02. dated september 2nd, 2010.

In achieving the Company’s Vision to become the best national general insurance company in its class in providing values for the insured, business partners, employees, shareholders, and communities, on september 28th, 2015, the Company conducted initial public offering in Indonesia stock exchange. The initial public offering has increased the capital needed by the Company in the development of its business.

The Company is committed to continuously developing its business by expanding its network and providing a variety of new services and products in accordance with the Corporate Values namely Customer focus, Integrity, Rewards and Quality.



sesuai dengan pasal 3 Anggaran Dasar Perseroan, ruang lingkup kegiatan Perseroan adalah menjalankan kegiatan usaha di bidang asuransi kerugian. untuk mencapai maksud dan tujuan tersebut di atas, Perseroan dapat melaksanakan kegiatan usaha utama sebagai berikut.1. menjalankan usaha di bidang asuransi kerugian, termasuk

menerbitkan polis-polis;2. menerima pembayaran premi-premi dalam hubungannya

dengan polis-polis atau kontrak-kontrak asuransi;3. menetapkan atau membayarkan tuntutan-tuntutan atau

polis-polis atau-kontrak-kontrak asuransi yang dikeluarkan atau yang diadakan oleh Perseroan;

4. menjalankan setiap kegiatan dan usaha yang sesuai dengan maksud dan tujuan dan melakukan usaha-usaha dalam pengertian seluas-luasnya dengan cara dan bentuk sebagaimana disyaratkan, dengan tidak mengurangi ketentuan peraturan negara Republik Indonesia.

sebagai perusahaan yang bergerak dalam bidang asuransi, Perseroan menyediakan jasa asuransi umum, baik program standar maupun khusus, kepada pelanggan di berbagai sektor, yaitu multifinance, perbankan, badan usaha milik negara, swasta dan individu. jasa asuransi yang disediakan Perseroan meliputi:1. Asuransi kebakaran;2. Asuransi kendaraan bermotor;3. Asuransi angkutan laut;4. Asuransi engineering; dan5. surety bond.

jasa asuransi tersebut dibagi dalam 5 kelompok segmen, yaitu:1. segmen asuransi properti;2. segmen asuransi pengangkutan;3. segmen asuransi kendaraan bermotor;4. segmen asuransi kecelakaan dan kesehatan; dan 5. segmen lain-lain, yang meliputi rangka kapal, liability,

engineering dan aneka.

27

In accordance with article 3 of the Articles of Association of the Company, the Company’s scope of business activity is in the field of insurance. In order to achieve the aforementioned objectives, the Company may conduct the following main business activities:1. Runs insurance business, including issuing policies;

2. Receives payment of premiums in relation to the policies or contracts of insurance;

3. stablishes or pays claims or policies or insurance contracts issued or held by the Company;

4. Runs any business activity that is consistent with the intent and purpose as mentioned on the above article and make efforts in the most possible sense of manner and form as required by maintain compliance with applicable laws and regulations of the Republic of Indonesia.

As a company that engaged in insurance business, the Company provides general insurance services, both the standard and specific programs, to customers in various sectors, namely multifinance, banking, state-owned enterprises, private and individual. The insurance services provided by the Company include:1. fire insurance;2. motor vehicle insurance;3. marine transportation insurance;4. engineering insurance; and5. surety bond.

The insurance services are divided into 5 segment groups, namely:1. Property insurance segment;2. Transport insurance segment;3. motor vehicle insurance segment;4. Accident and health insurance segment; and5. other segments, which include hull, liability, engineering

and miscellaneous.



VIsImission

mIsIVision

menjadi perusahaan asuransi umum nasional terbaik dikelasnya dalam memberikan nilai-nilai kepada tertanggung, mitra usaha, pegawai, Pemegang saham, dan masyarakat.

To become a top-class investment services company at international level, and provide reliable one stop financial solutions through our subsidiaries.

1. melakukan investasi pada perusahaan-perusahaan yang berprospek baik guna memaksimalkan nilai pemegang saham;

2. memberikan pelayanan dan jasa informasi terkini di bidang keuangan yang terintegrasi bagi customer;

3. mendorong pengembangan sumber daya manusia melalui pengembangan yang berkelanjutan.

1. To invest in companies with good prospect in order to maximize shareholders’ value;

2. To provide integrated services and the latest information in finances to customers;

3. To encourage the development of human capital through continuous improvement.



Fokus pelanggan

Customer focus

Komitmen kepada tertanggung. upaya terbaik untuk melindungi risiko tertanggung, memberikan janji dan menepatinya.

Commitment to the insured. striving to mitigate the insured’s risks, to make promises and to deliver them.

integritasIntegrity

mematuhi ketentuan hukum yang berlaku dan kebijakan perusahaan, dalam perkataan dan perbuatan. Kejujuran, karakter dan perilaku etis sebagai pedoman tindakan yang benar.

To comply with applicable laws, regulations and company policies, in our words and in our deeds. honesty, character, and ethical behavior as guide to do the right thing.

penghargaanRewards

menghargai pegawai, mitra usaha dan komunitas. Komitmen atas perlakuan adil, keberagaman, kepercayaan dan saling menghargai.

We value our employees, partners and communities. We are dedicated to fair treatment, diversity, trust and mutual respect.

MutuQuality

Pengakuan dan penghargaan atas prestasi kerja. Komitmen untuk selalu melakukan yang terbaik.

We recognize and reward excellence in the workplace. Committed to always doing the best.


struktur organisasiorganization structure

non brokernon broker

Darmawan

Adminsupport

Rapika

Dewan KomisarisBoard of Commissioners

Komisaris utama President Commissioner

SulistijowatiKomisaris Independen

Independent CommissionerVivekanand A. Tolani @Vikas

Jimmy P. Watulingas

Direktur utamaPresident Director

Loekito Saggitariono

sekretaris PerusahaanCorporate secretary

Nia Hapsari

Audit InternalInternal Audit

Thomas P. J. Sahertian

hRD & GAhRD & GA

Nia Hapsari

Keuanganfinance

Rosalina

underwriterunderwriter

Saripudin

brokerbroker

Yoseva

ITIT

Willi Sukirto

AkuntingAccounting

Puji

KlaimClaim

Adi S.

ReasuransiReinsurance

Darmayani

Direktur TehnikTechnical Director

Drs. Fatchurhuda

Direktur Keuanganfinance Director

Suryadi

Direktur Pemasaranmarketing Director

Rate margareta

Komite nominasi & remunerasinomination & remuneration

Committee

PT VICTORIA INSURANCE TBKKomite audit

Audit Committee

Komite Pengembangan Produk Asuransi

Insurance Product Development Committee

Komite InvestasiInvestment Committee

Komite pemantau risikorisk Monitoring Committee



SulistijowatiKomisaris utamaPresident Commissioner

Warga negara Indonesia, 58 tahun, berdomisili di jakarta. memperoleh gelar s1 ekonomi dari universitas Indonesia, Depok, Indonesia pada tahun 1982. menjabat sebagai Komisaris utama Perseroan sejak tahun 2012 berdasarkan Keputusan Ketua badan Pengawasan Pasar modal dan lembaga Keuangan no. KeP-596/bl/2012 tanggal 31 oktober 2012. beliau tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris lainnya, anggota Direksi, serta Pemegang saham utama dan Pengendali. beliau memiliki pengalaman sebagai Komisaris utama di PT bank Victoria International Tbk (2002-2012), Komisaris di PT bank Victoria International Tbk (2000-2002), Asisten Direktur Pelaksana di Pegasus (1998-2000), Direktur utama di PT Duta Kirana finance (1996-1998), Vice President Project Finance di Chase manhattan bank, nA (1993-1996), dan Vice President – Team Leader of Corporate Finance di Citibank, nA (1984-1992).

Indonesian citizen, 58 years old, domiciled in jakarta. she obtained her bachelor of economy from the university of Indonesia, Depok, Indonesia in 1982. serves as the President Commissioner since 2012 in accordance with the Capital market and financial services supervisory Agency Chairman Decree no. KeP-596/bl/2012 dated october 31st, 2012. she does not have any affiliated relationship with other member of the Board of Commissioners, member of the board of Directors, as well as with major and Controlling shareholders.

she has experienced as the President Commissioner of PT bank Victoria International Tbk (2002-2012), Commissioner of PT bank Victoria International Tbk (2000-2002), Assistant managing Director of Pegasus (1998- 2000), President Director of PT Duta Kirana finance (1996-1998), Vice President Project finance of Chase manhattan bank, n.A. (1993-1996), and Vice President – Team leader of Corporate finance of Citibank, n.A (1984-1992).


Vivekanand Atmaram Tolani @Vikas

Komisaris IndependenIndependent Commissioner

Warga negara Indonesia, 34 tahun, berdomisili di jakarta. memperoleh gelar msc – Insurance & Risk Management dan mbA – Financial Management dari Trinity College & university, di Delaware, usA pada tahun 2004 dan 2005. menjabat sebagai Komisaris Independen Perseroan sejak tahun 2012 berdasarkan Keputusan Ketua badan Pengawasan Pasar modal dan lembaga Keuangan no. KeP-594/bl/2012 tanggal 31 oktober 2012. Beliau tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris lainnya, anggota Direksi, serta Pemegang saham utama dan Pengendali.

saat ini, beliau juga menjabat sebagai Direktur utama di PT munich lloyd International brokers (sejak 2007). beliau memiliki pengalaman sebagai Producer di PT Asuransi Qbe Pool Indonesia (2001–2007).

Indonesian Citizen, 34 years old, domiciled in jakarta. he obtained his msc – Insurance & Risk management degree and mbA – financial management degree from Trinity College & university, Delaware, usA in 2004 and 2005. serves as the Independent Commissioner since 2012 in accordance with the Capital market and financial services supervisory Agency Chairman Decree no. KeP-594/bl/2012 dated october 31st, 2012. He does not have any affiliated relationship with other member of the board of Commissioners, member of the board of Directors, as well as with major and Controlling shareholders.

Currently, he also serves as the President Director of PT munich lloyd International brokers (since 2007). he has experience as a Producer at PT Asuransi Qbe Pool Indonesia (2001-2007).


Jimmy Paulus WatulingasKomisaris IndependenIndependent Commissioner

Warga negara Indonesia, 52 tahun, berdomisili di jakarta. memperoleh gelar sarjana Informatika Komputer dari universitas Pembangunan nasional “Veteran”, Yogyakarta, Indonesia pada tahun 1988. menjabat sebagai Komisaris Independen Perseroan sejak tahun 2015 berdasarkan Keputusan Dewan Komisioner otoritas jasa Keuangan no. KeP-560/nb.11/2015 tanggal 10 September 2015. Beliau tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris lainnya, anggota Direksi, serta Pemegang saham utama dan Pengendali.

beliau memiliki pengalaman sebagai Direktur di PT KenT mandiri Indonesia (2015), Kepala Divisi bisnis dan teknologi di PT Asuransi jiwa Adisarana Wanaartha (2009-2014), Pengembangan bisnis, manajer Proyek jamsostek dan Kepala operasi Outsourcing di PT Astra Graphia Information Technology (2007-2009), Kepala Divisi Teknologi Informasi di PT Asuransi umum bintang Tbk (2006-2007), Asisten Wakil Presiden, manajer Teknologi Informasi di sekolah Internasional mountain View (2002-2005), Kepala Divisi Teknologi Informasi dan Proyek Khusus di PT Asuransi jiwa Prudential (1999-2001), manajer Pusat Pengolahan Data di PT bank bumiputera (1990-1996), Assistant Manager di Citibank (1989-1990), dan Penyelia Pengolahan Data elektronik di PT Rajawali Citra Televisi Indonesia (1988-1989).

Indonesian Citizen, 52 years old, domiciled in jakarta. he obtained his bachelor degree in Computer Information from the national Development university “Veteran”, Yogyakarta, Indonesia in 1988. serves as Independent Commissioner since 2015 in accordance with the financial services Authority’s board of Commissioners Decree no. KeP-560/nb.11/2015 dated september 10th, 2015. He does not have any affiliated relationship with other member of the board of Commissioners, member of the board of Directors, as well as with major and Controlling shareholders.

Previously served as Director of PT KenT mandiri Indonesia (2015), head of the business and Technology Division of PT Asuransi jiwa Adisarana Wanaartha (2009-2014), business Development, jamsostek Project manager and Chief of outsourcing operations of PT Astra Graphia Information Technology (2007-2009), head of Information Technology Division of PT General Insurance bintang Tbk (2006-2007), Assistant Vice President, Information Technology manager at mountain View International school (2002-2005), head of Information Technology and special Projects at PT Asuransi jiwa Prudential (1999-2001), manager of Data Processing Center of PT bank bumiputera (1990- 1996), Assistant manager of Citibank (1989-1990), and supervisor of electronic Data Processing at PT Rajawali Citra Televisi Indonesia (1988- 1989).



Loekito SaggitarionoDirektur utama

President Director

Warga negara Indonesia, 62 tahun, berdomisili di jakarta. memperoleh gelar sarjana manajemen Keuangan dari universitas Parahyangan, bandung, Indonesia pada tahun 1985. menjabat Direktur utama Perseroan sejak tahun 2013 berdasarkan Keputusan Dewan Komisioner otoritas jasa Keuangan no. KeP 85/nb.1/2013 tanggal 19 maret 2013 dan telah mengundurkan diri sesuai dengan akta RuPs luar biasa tanggal 27 Desember 2017. beliau tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris, anggota Direksi lainnya, serta Pemegang saham utama dan Pengendali.

beliau memiliki pengalaman sebagai Vice President Director di PT Asuransi jiwa Adisarana Wanaartha (2009-2011), Agency Sales Director di PT Commonwealth life (2007-2008), AVP–Regional Agency Development Director di PT Prudential life Assurance (2000-2007), Senior Manager–Head of Internal Audit di PT Prudential life Assurance (1998-2000), Senior Manager–Head of Finance & Accounting di PT Prudential life Assurance (1995-1998), General Manager Finance & Accounting di PT bali nippon Insurance (1993-1995), Assistant General Manager–Finance & Accounting di PT lippo General Insurance (1988-1993), and Assistant Manager – Business Development di PT Purnamala International Indonesia (sekarang eka life) (1986-1987).

Indonesian Citizen, 62 years old, domiciled in jakarta. he obtained his financial management degree from Parahyangan university, bandung, Indonesia in 1985. serves as the President Director since 2013 in accordance with the financial services Authority’s board of Commissioners Decree no. KeP-85/nb.1/2013 dated march 19th, 2013 and has resigned in accordance with the eGms deed on December 27th, 2017. he does not have any affiliated relationship with member of the board of Commissioners, member of the board of Directors, as well as with major and Controlling shareholders.

Previously served as Vice President Director of PT Asuransi jiwa Adisarana Wanaartha (2009-2011), Agency sales Director of PT Commonwealth life (2007-2008), AVP–Regional Agency Development Director of PT Prudential life Assurance (2000-2007), senior manager–head of Internal Audit of PT Prudential life Assurance (1998-2000), senior manager–head of finance & Accounting of PT Prudential life Assurance (1995-1998), General manager finance & Accounting of PT bali nippon Insurance (1993-1995), Assistant General manager–finance & Accounting of PT lippo General Insurance (1988-1993), and Assistant manager–business Development of PT Purnamala International Indonesia (currently eka life) (1986-1987).


SuryadiDirekturDirector

Warga negara Indonesia, 41 tahun, berdomisili di jakarta. memperoleh gelar sarjana Akuntansi dari universitas Tarumanegara, jakarta, Indonesia pada tahun 2000 dan Master in Finance dari universitas Tarumanegara, jakarta, Indonesia pada tahun 2007. menjabat sebagai Direktur Perseroan sejak tahun 2013 berdasarkan Keputusan Dewan Komisioner otoritas jasa Keuangan no. KeP-679/nb.1/2013 tanggal 10 Desember 2013. Beliau tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris, anggota Direksi lainnya, serta Pemegang saham utama dan Pengendali.

beliau memiliki pengalaman sebagai Vice President Finance & Accounting di PT skybee Tbk (2011-2013), Finance General Manager di PT menamas mitra energi (2008-2011), Finance Controller di PT Garuda food Putra Putri jaya (2006-2008), Finance and Accounting Manager di PT unitama sari mas (2005-2006), and Group Head di Kantor Akuntan Publik johan malonda Astika & Rekan (2000-2005).

Indonesian Citizen, 41 years old, domiciled in jakarta. he obtained his bachelor of Accounting degree from the Tarumanegara university, jakarta, Indonesia in 2000 and masters in finance degree from the Tarumanegara university jakarta in 2007. serves as the Director since 2013 in accordance with the financial services Authority’s board of Commissioners Decree no. KeP-679/nb.1/2013 dated December 10th, 2013. he does not have any affiliated relationship with member of the board of Commissioners, member of the board of Directors, as well as with major and Controlling shareholders.

Previously served as Vice President finance & Accounting of PT skybee Tbk (2011-2013), finance General manager of PT menamas mitra energi (2008-2011), finance Controller of PT Garudafood Putra Putri jaya (2006-2008), finance and Accounting manager of PT unitama sari mas (2005-2006), and Group head of KAP johan malonda Astika & Co (2000-2005).


Drs. FatchurhudaDirektur IndependenIndependent Director

Warga negara Indonesia, 51 tahun, berdomisili di jakarta. memperoleh gelar sarjana Ilmu Administrasi negara dari universitas brawijaya, malang, Indonesia pada tahun 1990; Ajun Ahli Asuransi Indonesia Kerugian (AAAIK) dari AAmAI, jakarta, Indonesia pada tahun 2005; Ahli Asuransi Indonesia Kerugian (AAIK) dari AAmAI, jakarta, Indonesia pada tahun 2007; dan Indonesian Certified Property Underwriter (ICPu) dari AAmAI, jakarta, Indonesia pada tahun 2010. menjabat sebagai Direktur Independen Perseroan sejak tahun 2015 berdasarkan Keputusan Dewan Komisioner otoritas jasa Keuangan no. KeP-4/nb.11/2015 tanggal 10 maret 2015. beliau tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris, anggota Direksi lainnya, serta Pemegang saham utama dan Pengendali. beliau memiliki pengalaman sebagai Internal Auditor, General manager Teknik dan Tenaga Ahli Perusahaan di PT Asuransi umum Videi (2010-2014), Kepala Divisi Tehnik dan Tenaga Ahli Perusahaan di PT Asuransi Karyamas sentralindo (2008-2010), Unit Head Underwriting Departemen di PT Asuransi multi Artha Aliasindo (2007- 2008), manajer IT di PT Asuransi multi Artha Aliasindo (2001-2007), Pro-manager mIs di PT Asuransi multi Artha Aliasindo (1994-2001), staf IT di PT starsurya Perkasa jakarta (1993-1994), dan staf mIs di PT Asuransi bina Dharma Artha jakarta (1991-1993).

Indonesian Citizen, 51 years old, domiciled in jakarta. he obtained his bachelor degree in Public Administration from the brawijaya university, malang, Indonesia in 1990, Assistant Expert Indonesia Insurance Losses (AAAIK) certification from AAmAI jakarta in 2005, Indonesia Insurance expert losses (AAIK) certification from AAMAI Jakarta in 2007 and Indonesian Certified Property Underwriter (ICPU) certification from AAMAI jakarta in 2010. serves as an Independent Director since 2015 in accordance with the financial services Authority’s board of Commissioners Decree no. KeP-4/nb.11/2015 dated march 10th, 2015. He does not have any affiliated relationship with member of the board of Commissioners, member of the board of Directors, as well as with major and Controlling shareholders.

Previously served as Internal Auditor, Technical General manager and Corporate expert of PT Asuransi umum Videi (2010-2014), head of the Technical and Corporate expert Division of PT Asuransi Karyamas sentralindo (2008-2010), unit head of underwriting Department PT Asuransi multi Artha Aliasindo (2007-2008), IT manager of PT Asuransi multi Artha Aliasindo (2001-2007), mIs Pro-manager of PT Asuransi multi Artha Aliasindo (1994-2001), IT staff at PT starsurya Perkasa jakarta (1993-1994), and mIs staff at PT Asuransi bina Dharma Artha jakarta (1991-1993).


Rate MargaretaDirekturDirector

Warga negara Indonesia, 39 tahun, berdomisili di jakarta. memperoleh gelar sarjana hubungan masyarakat dari Interstudy, jakarta, Indonesia pada tahun 2009; Ajun Ahli Asuransi Indonesia Kerugian (AAAIK) dari AAmAI, jakarta, Indonesia pada tahun 2007; dan Ahli Asuransi Indonesia Kerugian (AAIK) dari AAmAI, jakarta, Indonesia pada tahun 2009. menjabat sebagai Direktur Perseroan sejak tahun 2016 berdasarkan Keputusan Dewan Komisioner otoritas jasa Keuangan no. KeP- 225/nb.11/2016 tanggal 30 maret 2016 dan telah mengundurkan diri sesuai dengan akta RuPs luar biasa tanggal 27 Desember 2017. beliau tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris, anggota Direksi lainnya, serta Pemegang saham utama dan Pengendali. beliau memiliki pengalaman sebagai General Manager Marketing di PT Victoria Insurance (2015-2016), Senior Manager Marketing di PT Victoria Insurance (2013-2015), Vice President Business Development di PT Pavillion Capital (2012-2013), Kepala Cabang jakarta di PT Asuransi Raya (2010-2012), Marketing Manager di PT Asuransi Raya (2010), Assistant Manager Marketing di PT Asuransi jaya Proteksi (2009-2010), Marketing Supervisor di PT Asuransi umum mega (2006-2009), Marketing Staff di PT Asuransi himalaya Pelindung (2004-2006), Marketing Staff di PT Asuransi Prima Perkasa Internasional (2003-2004), Marketing Staff di PT Asuransi Republik (2002-2003), Marketing Staff di PT Asuransi jasa Tania (2001-2002), dan Resepsionis PT Asuransi jasa Tania (1996-2001).

Indonesian Citizen, 39 years old, domiciled in jakarta. she obtained her bachelor degree in Public Relations from Interstudy, jakarta, Indonesia in 2009, Assistant expert Indonesia Insurance Losses (AAAIK) certification from AAMAI jakarta in 2007, Indonesia Insurance expert losses (AAIK) certification from AAMAI Jakarta in 2009. Serves as the Director since 2016 in accordance with the financial services Authority’s board of Commissioners Decree no. KeP-225/nb.11/2016 dated march 30th, 2016 and has resigned in accordance with the eGms Deed on December 27th, 2017. se does not have any affiliated relationship with member of the board of Commissioners, member of the board of Directors, as well as with major and Controlling shareholders.

Previously served as marketing General manager of PT Victoria Insurance (2015-2016), VP business Development of PT Pavillion Capital (2012-2013), senior marketing manager of PT Victoria Insurance (2013-2015), jakarta branch head of PT Asuransi Raya (2010-2012), marketing manager of PT Asuransi Raya (2010), Assistant marketing manager of PT Asuransi jaya Proteksi (2009-2010), marketing supervisor of PT Asuransi umum mega (2006-2009), marketing staff at PT Asuransi himalaya Pelindung (2004-2006), marketing staff at PT Asuransi Prima Perkasa Internasional (2003-2004), marketing staff at PT Asuransi Republik (2002-2003), marketing staff at PT Asuransi jasa Tania (2001-2002), and Receptionist at PT Asuransi jasa Tania (1996-2001).



sumber daya manusia (sDm) yang handal menjadi roda penggerak usaha Perseroan dalam jangka pendek maupun jangka panjang. oleh karena itu, Perseroan mengelola sDm yang dimiliki agar memiliki integritas, kualitas dan kompetensi, serta dapat diandalkan. Pengelolaan sDm dilakukan secara profesional sesuai dengan peraturan dan perundang-undangan di bidang ketenagakerjaan. Pengelolaan dilakukan secara adil dan jujur, tanpa diskriminasi terhadap suku, agama, dan ras.

sepanjang tahun 2017, Perseroan mengelola 37 orang karyawan yang diuraikan berdasarkan klasifikasi berikut.

Komposisi Karyawan Berdasarkan Jenis KelaminEmployee Composition based on Gender

2017 2016

laki-laki | male perempuan | female laki-laki | male perempuan | female

19 18 18 18

37 36

Komposisi Karyawan Berdasarkan PendidikanEmployee Composition based on Education Level

2017 2016

sarjana & pasca sarjana bachelor &

PostgraduateDiploma sMa

senior high school≤

sarjana & pasca sarjana bachelor &

Postgraduate DiplomasMa

senior high school≤

23 6 8 17 9 10

37 36

Komposisi Karyawan Berdasarkan UsiaEmployee Composition based on Age Group

2017 2016

18 – 30 31 – 40 41 – 50 >50 18 – 30 31 – 40 41 – 50 >50

10 17 7 3 10 17 9 0

37 36

Komposisi Karyawan Berdasarkan Status KepegawaianEmployee Composition based on Employment Status

2017 2016

Tetap | Permanent Kontrak | Contract Tetap | Permanent Kontrak | Contract

31 6 30 6

37 36

Komposisi Karyawan Berdasarkan Level JabatanEmployee Composition based on Level of Position

2017 2016

Manajer | manager pelaksana | staff Manajer | Manager pelaksana | staff

7 30 7 29

37 36

Reliable human resources (hR) is the driving force of the Company’s business in the short and long term. Therefore, the Company manages its human resources to have integrity, quality and competence, and reliable. hR management is carried out professionally in accordance with laws and regulations in the field of manpower. Management is done fairly and honestly, without discrimination against tribe, religion, and race.

Throughout the year 2017, the Company manages 37 employees described under the following classification.


Dalam melaksanakan pengelolaan sDm, Perseroan melakukan pengembangan kompetensi untuk menjamin bahwa setiap sDm memiliki pengetahuan dan keahlian yang diperlukan dalam pelaksanaan tugasnya. Pengembangan kompetensi dapat dilakukan melalui berbagai kegiatan inhouse training, workhshop, kursus dan seminar mengenai perasuransian, manajemen risiko, hukum, pemasaran, keuangan, investasi dan bidang-bidang lainnya yang relevan.

Informasi pengembangan kompetensi karyawan yang dilaksanakan di sepanjang tahun 2017 diuraikan sebagai berikut.

TanggalDate

Kegiatan Pengembangan KompetensiCompetency Development Activity

Penyelenggaraorganizer

Jumlah Pesertanumber of Participants

20 Februari 2017februari 20th, 2017

seminar investasiInvestment seminar

asosiasi asuransi Umum indonesia General Insurance Association of Indonesia

1 orang1 person

23 Maret 2017march 23rd, 2017

Workshop Bedah Kasus sengketa KlaimWorkshop on Claim Dispute Case Analysis

Badan Mediasi asuransi indonesiaIndonesian Insurance mediation board

2 orang2 person

2 Mei 2017may 2nd, 2017

sosialisasi penerapan program anti pencucian Uang dan pencegahan pendanaan Terorisme di sektor jasa KeuanganDissemination the Implementation of Anti-money laundering Program and Prevention of Terrorism financing in the financial services sector

otoritas jasa KeuanganThe financial services Authority

2 orang2 person

18 Mei 2017may 18th, 2017

Training penggunaan Webportal risiko dan Klaim pasar TradisionalTraining on the use of Web Portal for Traditional market Claim and Risk

Konsorsium asosiasi risiko Khusus special Risk Insurance Association

2 orang2 person

19 Mei 2017may 19th, 2017

rpojK laporan periodik perusahaan perasuransian dan rseojK tentang Bentuk dan susunan laporan periodik perusahaan asuransi dan perusahaan reasuransiRPojK Periodic Report of Insurance Companies and RseojK on form and Composition of Periodic Report of Insurance Companies and Reinsurance Companies


3 orang3 person

26 Mei 2017may 26th, 2017

asuransi Mikro dan pojK mengenai sanksi administratif di Bidang perasuransianmicro Insurance and PojK regarding Administrative sanctions in the field of Insurance


2 orang2 person

15 juni 2017june 15th, 2017

rpojK tentang perusahaan induk Konglomerasi Keuangan (piKK)RPojK on the Parent Company of financial Conglomerates (PIKK)


2 orang2 person

21 juli 2017july 21th, 2017

penerapan sistem pernyataan pendaftaran atau aksi Korporasi secara elektronik (E-Registration)The Implemenation of electronic Registration statement system or electronic Corporate Action (e-Registration)


1 orang1 person

27 juli 2017july 27th, 2017

Bimbingan penyusunan laporan Keuanganfinancial Reporting Guidance


1 orang1 person

27 juli 2017july 27th, 2017

sosialisasi peraturan pemerintah pengganti Undang-Undang (perpu) no. 1 Tahun 2017Dissemination of Government Regulation in lieu of law (Perpu) no. 1 Year 2017


1 orang1 person

27 juli 2017july 27th, 2017

sosialisasi pojK tentang penggunaan jasa akuntan publik dan Kantor akuntan publik dalam Kegiatan jasa KeuanganDissemination of PojK regarding use of Public Accountant services and Public Accountant firm in financial services Activities

Bursa efek indonesiaIndonesia stock exchange

1 orang1 person

In carrying out hR management, the Company develops competencies to ensure that every member of hR has the necessary knowledge and expertise in performing their duties. Competence development can be done through various inhouse training activities, workshops, courses and seminars on insurance, risk management, law, marketing, finance, investment and other relevant fields.

Information on employee competence development implemented throughout 2017 is described as follows.


TanggalDate




7 agustus 2017August 7th, 2017

Coaching Clinic laporan premi dan Klaim per Daerah Tahun 2017Coaching Clinic on Premium Reports and Claims by Region 2017


2 orang2 person


pojK Kesehatan Keuangan perasuransianPojK on health of Insurance finance


2 orang2 person


seminar pasar Modal bersama robert p. MilesCapital market seminar with Robert P. miles


1 orang1 person


penerapan pedoman Tata Kelola perusahaan Terbuka melalui pendekatan Terapan atau jelaskan (Comply or Explain)The Implementation of Guideline for Good Corporate Governance for Public Companies through Comply or explain Approach.


1 orang1 person


seminar nasional Gempa Bumi dan Tsunaminational seminar on earthquake and Tsunami

Badan nasional penanggulangan Bencananational board for Disaster management

2 orang2 person


Workshop struktur dan skala UpahWorkshop on Wage structure and scale


1 orang1 person


aplikasi Hydrology analysis (HYDra)hydrology Analysis Application (hYDRA)

pT reasuransi Maipark indonesia PT Reasuransi maipark Indonesia

2 orang2 person

12 september 2017september 12th, 2017

Sharing Session Market Update terkait Kondisi ekonomi indonesia dan analisa Data dan proyeksi industri asuransi Umum dan reasuransi pada semester 1 dan semester 2 Tahun 2017sharing session market update Related to Indonesia economic Condition and Data Analysis and Industrial Projection of General Insurance and Reinsurance in semester 1 and 2 of 2017


2 orang2 person


overseas seminar insurance school (non-life) of japan


2 orang2 person


potensi Fee Based Income penjualan reksa Dana oleh aperDPotential of fee based Income of sales of mutual funds by APeRD


1 orang1 person

2 oktober 2017october 2nd, 2017

seminar peran aktuaris di asuransi Umum dan Ketentuan pemenuhan Kewajiban Memiliki aktuaris bagi perusahaan asuransi Umum dan reasuransiseminar on the Role of Actuary in General Insurance and Conditions of obligation to have an Actuary for General Insurance and Reinsurance Companies


1 orang1 person

5 oktober 2017october 5th, 2017

program Kerja literasi Keuangan 2018financial literacy Work Program 2018


1 orang1 person


seminar peraturan Konversi dan revisi peraturan lama Menjadi pojKseminar on Rules of Conversion & Revision of old Rules to PojK


1 orang1 person


perpu no. 1 tentang akses informasi Keuangan untuk Kepentingan perpajakan bagi perusahaan emiten, sekuritas, perbankan dan pMaPerpu no. 1 on Access to financial Information for Tax Interests for Companies of Issuers, securities, banking and PmA


1 orang1 person


Financial Modelling and Bussiness inteligence for Corporate Budgeting

Deloitte 1 orang1 person

13 november 2017november 13th, 2017

Customer experience seminar: Maximizing Utilization of existing Digital Capabilities


2 orang2 person


Workshop Pricing Analysis pada asuransi Umum dengan Menggunakan software rWorkshop on Pricing Analysis on General Insurance by using software R

nasional reasuransi indonesiaIndonesian Reassurance national

1 orang1 person


sosialisasi road Map ojK dan implementasi sistem psaK 71Dissemination of Roadmap of the financial services Authority and the Implementation of the PsAK 71 system

risk Management Guard 1 orang1 person


TanggalDate





indonesia 2018 : sailing Trough economic and political Tide


1 orang1 person

22 november 2017november 22nd, 2017

Konferensi nasional profesional Manajemen risiko Vnational Risk management Professional Conference V

Lembaga Sertifikasi Profesi Manajemen risiko Risk management Professional Certification Association

5 orang5 person

3 Desember 2017December 3rd, 2017

Facing the Challenge of 2018, reinsurance perspetive Maskapai reasuransi indonesia 1 orang1 person

11 Desember 2017December 11th, 2017

Data produk asuransi Kesehatanhealth Insurance Product Data


1 orang1 person

Pelaksanaan seluruh kegiatan pengembangan kompetensi tersebut menggunakan biaya sebesar Rp317.309.712,-. jumlah tersebut lebih banyak dari biaya pengembangan kompetensi yang dilakukan di tahun 2016, yaitu sebesar Rp238.355.761,-.

.Informasi Pemegang saham shareholders’ Information

Komposisi Pemegang saham(Per tanggal 31 Desember 2017 / as of December 31st, 2017)

Pemegang Saham shareholders

Jumlah Saham number of shares

Persentase Kepemilikan Percentage of ownership

Status Kepemilikan ownership status

Mencapai 5% atau lebih 5% or higher

pT Victoria investama Tbk 1,065,123,595 73.35% institusi lokallocal institutions

Di Bawah 5%under 5%

aldo jusuf Tjahaja 10,744,905 0.74% individu lokallocal individual

Masyarakat (masing-masing <5%)Public (each <5%)

376.298.400 25.91% MasyarakatPublic

Total 1,452,166,900 100.00%

Composition of shareholders

PT Victoria Investama Tbk

Aldo jusuf Tjahaja

masyarakat / Public

25.91%

0,74%73.35%

To implement all competence development activities, the Company set aside Rp317.309.712. The amount was more than the cost of competence development conducted in 2016, amounted to Rp238.355.761.


Kepemilikan saham Dewan Komisaris dan Direksi

Nama Name

Jabatan Position

Kepemilikan Saham Pribadi Pada Victoria Insurance Victoria Insurance

Private Ownership of Shares atVictoria Insurance

Kepemilikan Saham Keluarga Pada Victoria Insurance

Family Ownership of Shares atVictoria Insurance

Lembar Saham Shares

Persentase Percentage

Lembar Saham Shares

Persentase Percentage

Dewan KomisarisThe Board of Commissioners

sulistijowati Komisaris Utama President Commissioner

- - - -

Vivekanand atmaram Tolani @Vikas

Komisaris independen Independent

Commissioner

- - - -

jimmy paulus Watulingas

Komisaris independen Independent

Commissioner

- - - -

DireksiBoard of Directors

loekito saggitariono Direktur Utama President Director

- - - -

suryadi DirekturDirector

- - - -

Drs. Fatchurhuda Direktur independen Independent Director

- - - -

rate Margareta Direktur Director

- - - -

Kronologi Pencatatan saham

Tanggal Date

Peristiwa event

Jumlah Saham yang

DitransaksikanAmount of shares

Trading

Jumlah Saham yang Ditempatkan

dan DisetorAmount of Issued and fully

Paid up Capital

Harga Nominal (Rp)

Par Value (Rp)

Harga Penawaran(Rp)

offering Price(Rp)


penawaran saham perdanaInitial Public offering

376.000.000 1.450.490.500,- 100 105

27 april 2017April 27th, 2017

pelaksanaan WaranWarrant offering

10.000 1.450.500.500,- 100 105

3 Mei 2017may 3rd, 2017


148.000 1.450.648.500,- 100 105

4 Mei 2017may 4th, 2017


100.000 1.450.748.500,- 100 105

5 Mei 2017may 5th, 2017


454.400 1.451.202.900,- 100 105

8 Mei 2017may 8th, 2017


444.000 1.451.646.900,- 100 105

share ownership of The board of Commissioners and The board of Directors

share listing Chronology


Tanggal Date

Peristiwa event

Jumlah Saham yang

DitransaksikanAmount of shares

Trading

Jumlah Saham yang Ditempatkan

dan DisetorAmount of Issued and fully

Paid up Capital

Harga Nominal (Rp)

Par Value (Rp)

Harga Penawaran(Rp)

offering Price(Rp)

9 Mei 2017may 9th, 2017


150.500 1.451.797.400,- 100 105

10 Mei 2017may 10th, 2017


200.000 1.451.997.400,- 100 105

12 Mei 2017may 12th, 2017


100 1.451.997.500,- 100 105



8.000 1.452.005.500,- 100 105

28 november 2017september 28th, 2017


30.000 1.452.035.500,- 100 105



45.600 1.452.081.100,- 100 105



900 1.452.082.000,- 100 105



4.700 1.452.086.700,- 100 105



80.100 1.452.166.800,- 100 105



100 1.452.166.900,- 100 105

Aksi Korporasisepanjang tahun 2017, Perseroan tidak melakukan aksi korporasi, seperti penerbitan saham, penggabungan atau pemecahan saham, perubahan nilai nominal saham, dan pembagian saham bonus. Perdagangan saham Perseroan juga tidak mengalami pemberhentian perdagangan sementara.

Pemegang saham utama dan Pengendaliberdasarkan Daftar Pemegang saham Perseroan yang diterbitkan oleh biro Administrasi efek per tanggal 31 Desember 2017, Pemegang saham Pengendali Perseroan adalah PT Victoria Investama Tbk dengan kepemilikan saham 73.35%. sedangkan, Pemegang saham utama Perseroan adalah PT Victoria Investama Tbk.

Corporate ActionsThroughout the year 2017, the Company did not take any corporate actions, such as issuance of shares, merger or stock split, changes in the par value of shares, and the distribution of bonus shares. The Company’s share trading also did not experience temporary trade dismissal.

major or Controlling shareholdersbased on the list of shareholders of the Company issued by the securities Administration Agency as of December 31, 2017, the Company’s Controlling shareholder is PT Victoria Investama Tbk with 73.35% ownership. meanwhile, the Company’s major shareholder is PT Victoria Investama Tbk.


PT Victoria Investama Tbk

Pt Victoria Insurance Tbk

Aldo Jusuf TjahajaMasyarakat (masing-masing <

5%)

louise li PT Gratamulia PratamaDebora

Wahjutirto Tanoyoubs AG singapore

3.14 % 16.28%68.16%

73.35%25.91%0.74%

5.43%

Program Kepemilikan saham Karyawan dan/atau manajemensampai dengan akhir tahun 2017, Perseroan tidak melaksanakan program kepemilikan saham oleh karyawan dan/atau manajemen.

Realisasi Penggunaan Dana hasil Penawaran umumDari hasil penawaran umum perdana saham (IPo) yang dilaksanakan pada bulan september 2015, Perseroan berhasil menghimpun dana sebesar Rp39,48 miliar. hasil bersih dari dana IPo setelah dikurangi biaya IPo adalah sebesar Rp38,84 miliar. Per tanggal 31 Desember 2016, Perseroan telah menggunakan seluruh dana hasil IPo tersebut untuk keperluan investasi sesuai dengan rencana penggunaan dana menurut prospektus. laporan hasil realisasi penggunaan dana hasil IPo tersebut telah disampaikan sepenuhnya pada tahun 2016.

Kebijakan DividenKebijakan pembayaran dividen oleh Perseroan adalah sebanyak-banyaknya 30% dari laba tahun berjalan setelah menyisihkan cadangan yang diharuskan. besarnya nilai dividen yang dibayarkan akan diusulkan kepada Pemegang saham untuk diputuskan dalam pelaksanaan Rapat umum Pemegang saham.

faktor-faktor yang mempengaruhi besanya nilai dividen yang akan dibayarkan antara lain hasil operasi, laba ditahan, kebutuhan kas, kondisi keuangan, peluang bisnis, kepatuhan terhadap peraturan dan perundang-undangan, serta faktor faktor lain yang dianggap relevan oleh Direksi Perseroan.

management and/or employee stock ownership Planuntil the end of 2017, the Company does not implement any stock ownership plan by employees and/or management.

Realization of The use of Public offering Proceedsbased on the Initial Public offering (IPo) conducted in september 2015, the Company raised Rp39.48 billion. net proceeds from the IPo after deducted by IPo costs amounted to Rp38.84 billion. As of December 31st, 2016, the Company has used all of the proceeds from the IPo for investment purposes in accordance with the fund usage plan according to the prospectus. The report on the realization of the use of IPo proceeds has been fully presented in 2016.

Dividend PolicyThe dividend payout policy by the Company is a maximum of 30% of the current year’s profit after setting aside the reserve. The amount of the dividend paid will be proposed to the shareholders to be decided in the General meeting of shareholders.

factors affecting the amount of dividends to be paid include operating results, retained earnings, cash requirements, financial conditions, business opportunities, compliance with laws and regulations, and other factors considered relevant by the board of Directors.


In determining the dividend payout, the Company ensures that there are no negative covenants adversely affecting the shareholders in connection with third party restrictions in dividend payout.

In 2016, the Company did not distribute cash dividends to the shareholders based on the resolution of the Annual General meeting of shareholders held on june 27th, 2016. similarly, for the year 2017, the Company did not distribute any cash dividends to the shareholders based on the resolution of the Annual General meeting of shareholders held on june 16th, 2017.

other securities listing Chronologyuntil the end of 2017, the Company has not issued any securities other than shares.

Dalam menentukan pembayaran dividen, Perseroan memastikan tidak terdapat pembatasan-pembatasan (negative covenants) yang merugikan Pemegang saham sehubungan dengan pembatasan pihak ketiga dalam rangka pembagian dividen.

Pada tahun 2016, Perseroan tidak membagikan dividen tunai kepada para Pemegang saham berdasarkan keputusan Rapat umum Pemegang saham Tahunan yang diselenggarakan pada tanggal 27 juni 2016. Demikian pula untuk tahun 2017, Perseroan tidak membagikan dividen tunai kepada para Pemegang saham berdasarkan keputusan Rapat umum Pemegang saham Tahunan yang diselenggarakan pada tanggal 16 juni 2017.

Kronologi Pencatatan efek lainnyasampai dengan akhir tahun 2017, Perseroan tidak menerbitkan efek selain saham.

Uraian Description

Tanggal Pencatatan Listing Date

Jumlah Saham yang Ditawarkan

(Lembar Saham) number of shares

offered (share)

Nilai Nominal (Rp)

bid Price (Rp)

Harga Penawaran (Rp)

nominal Pricel (Rp)

Jumlah Saham Beredar (Lembar Saham) number of shares

outstanding (share)

pendirian perusahaan Company establishment

11 Mei 1978 may 11st, 1978 - - - 1,074,490,500

penawaran Umum perdana Initial Public offering

28 september 2015 september 28th, 2015 376,000,000 100 105 1,450,490,500


Kantor PusatGedung The Victoria jl. Tomang Raya Kav. 33-37 lt. 3bjakarta barat, 11440T : (62-21) 566 3788f : (62-21) 566 3789e : [email protected] : www.victoriainsurance.co.id

Kantor PemasaranSurabayajl. Raya Darmo no. 173, RT. 05 / RW. 04Kel. Darmo, Kec. WonokromoKota surabaya, jawa TimurT : (62-31) 567 8023 / 567 8040f : (62-31) 567 8156

SemarangKomplek bangkong Plaza blok b7Kel. PeteronganKec. semarang selatansemarang, jawa TengahT : (62-24) 7642 3847f : (62-24) 7642 3794


Profesi Penunjang Pasar modal Capital market supporting Profession

Profesi Profession

Nama Perusahaan Company Name

Jasa yang Diberikan Service Provided

Periode Period

Alamat Address

akuntan publik public accountant

Kantor akuntan publik Mirawati sensi idris dan akuntan publik suharsono

Mengaudit dan me-review laporan keuangan Audit and review the financial statements

2017intiland Tower, jl. jend. sudirman no. 32, rT. 3/rW. 2, jakarta, 10220

notaris notary

rahayu ningsih, sH Membuat akta-akta perjanjian prepare agreement deeds

2017

Graha irama lt. 6C jl. Hr rasuna saidKav. 1-2 Blok X-1 Kuningan Timur, setia Budi jakarta, 12950

Biro administrasi efek shares registration Bureau

pT adimitra jasa Korpora Mengelola administrasi saham perseroan Manage the Company’s share administration

2017Rukan Kirana Boutiqe Office jl. Kirana avenue iii Blok F3 no. 5 Kelapa Gading, jakarta Utara, 14250

sampai dengan akhir tahun 2017, Perseroan tidak memiliki entitas Anak ataupun entitas asosiasi.

entitas Anak dan/atau entitas Asosiasi subsidiaries and/or Associated entities

As of the end of 2017, the Company do not have any subsidiaries or associated entities.


The Company executes the information disclosure under the direction of the financial services Authority and other regulators. The Company provides access to information for shareholders and stakeholders to obtain further information through:

CORPORATE SECRETARYnia hapsariGedung The Victoria jl. Tomang Raya Kav. 33-37 lt. 3bjakarta barat, 11440T : (62-21) 566 3788f : (62-21) 566 3789e : [email protected] : www.victoriainsurance.co.id

In addition, information on stock and capital developments, as well as Corporate actions can also be accessed through the Indonesia stock exchange website (www.idx.co.id).

Perseroan melaksanakan keterbukaan informasi sesuai arahan otoritas jasa Keuangan dan regulator lainnya. Perseroan menyediakan akses informasi bagi Pemegang saham dan pemangku kepentingan untuk mendapatkan informasi lebih lanjut melalui:

SEKRETARIS PERUSAHAANnia hapsariGedung The Victoria jl. Tomang Raya Kav. 33-37 lt. 3bjakarta barat, 11440T : (62-21) 566 3788f : (62-21) 566 3789e : [email protected] : www.victoriainsurance.co.id

selain itu, informasi mengenai perkembangan saham dan permodalan, serta aksi korporasi Perseroan juga dapat diakses melalui website bursa efek Indonesia (www.idx.co.id).



ANALISIS DAN PEMBAHASAN MANAJEMENManagement Discussion and Analysis


50


50

Tinjauan operasionaloperational Review

52

Aspek Pemasaranmarketing Aspect

54

Tinjuan Keuanganfinancial Review

54

Kemampuan membayar utang Debt Amortization Capability

60

Kolektibilitas PiutangReceivables Collectibility

61

struktur modalCapital structure

61

Investasi barang modal dan Ikatan material TerkaitInvestasi barang modalCapital Goods Investmentand material Commitment forCapital Goods Investment

61

Informasi material mengenai Investasi, ekspansi, Divestasi, Akuisisi, atau Restrukturisasi uutang dan modalmaterial Information on Investments, expansions, Divestments, Acquisitions, or Restructuring of Debt and Capital

61

Informasi Transaksi material Yang mengandung benturan KepentinganInformation on material Transactions with Conflict of Interest

62

Pencapaian Target Tahun 2017 2017 Target Achievement

64

Prospek usaha Perusahaan Dan Proyeksi Target Tahun 20182018 business Prospect and Target Projection

64

Informasi material Yang Terjadi setelah Tanggal Pelaporan Akuntan material Information subsequent to the Date of the Accountant’s Report

66

Perubahan Peraturan Perundang-undangan Yang berpengaruh Signifikan Bagi PerusahaanChanges in Government Regulations with SignificantImpact on The Company

66

Perubahan Kebijakan AkuntansiChanges in the Accounting Policies

66

48


Perbaikan ekonomi global di tahun 2017 terus berlanjut secara merata yang ditopang oleh negara maju dan negara berkembang. membaiknya perekonomian didorong oleh meningkatnya investasi dan konsumsi yang jauh lebih stabil. Perekonomian Amerika serikat (As) pada tahun 2017 mengalami pertumbuhan yang kuat ditopang oleh kinerja konsumsi dan investasi. sejalan dengan As, perekonomian eropa juga tumbuh lebih baik yang didukung oleh konsumsi dan ekspor, seiring dengan perbaikan keyakinan konsumen serta kondisi tenaga kerja yang membaik. Di Tiongkok, pertumbuhan ekonomi tetap tumbuh kuat dengan ditopang oleh konsumsi dan ekspor, di tengah kinerja ekonomi yang tumbuh melambat akibat dari kebijakan rebalancing yang ditempuh.

begitu pun dengan perekonomian Indonesia pada tahun 2017 yang mampu mencatatkan pertumbuhan mencapai 5,07%, lebih tinggi dibandingkan tahun 2016 yang sebesar 5,03%. Perbaikan perekonomian tersebut didukung oleh pertumbuhan pembentukan modal tetap bruto, serta ekspor dan impor barang dan jasa yang masing-masing sebesar 6,15%, 9,09%, dan 8,06%. berdasarkan lapangan usaha, pertumbuhan terjadi pada seluruh lapangan usaha, khususnya sektor Informasi dan Komunikasi yang mencapai pertumbuhan tertinggi sebesar 9,81%. namun, lapangan usaha dari sektor jasa keuangan dan asuransi hanya mencapai pertumbuhan 5,48%.


situasi ekonomi Indonesia memiliki pengaruh terhadap premi Industri Asuransi umum. berdasarkan data Kinerja Industri Asuransi dari Asosiasi Asuransi umum Indonesia (AAuI), pada tahun 2017 pendapatan premi asuransi umum tercatat sebesar Rp63,19 triliun, tumbuh 2,72% dibandingkan tahun 2016 sebesar Rp61,51 triliun. Demikian pula dengan klaim yang mencapai Rp27,65 triliun, tumbuh 1,91% dibandingkan tahun 2016 sebesar Rp27,13 triliun.

Lini usaha business line

Pendapatan PremiPremium Income

Pertumbuhan (%)Growth (%)

KlaimClaim

Pertumbuhan (%)Growth (%)2017 2016 2017 2016

Rp miliarRp billion

Rp miliarRp billion

Rp miliarRp billion

Rp miliarRp billion

Harta BendaProperties

18,290.35 19,248.66 (4.98) 5,985.35 6,481.24 (7.65)

Kendaraan Bermotormotor Vehicle

17,236.93 16,487.29 4.55 7,532.56 7,412.55 1.62

pengangkutanmarine Cargo

3,078.80 2,826.12 8.94 1,085.93 956.66 13.51

The global economic continued its recovery in 2017 uniformly supported by developed and developing countries. The improving economy was driven by increased investment and much more stable consumption. The united states (us) economy in 2017 experienced strong growth sustained by consumption and investment performance. In line with the us, the european economy also grew better supported by consumption and exports, along with improved consumer confidence and improved labor conditions. In China, economic growth continued to improve strongly supported by consumption and exports, amid slowing economic performance resulting from rebalancing policies.

Indonesian economy also able to record growth in 2017 that reached 5.07%, higher compared with 5.03% in 2016. The improvement in the economy was supported by growth in gross fixed capital formation, as well as exports and imports of goods and services at 6.15%, 9.09% and 8.06% respectively. In terms of business fields, growth occurred in all business fields, especially the Information and Communication sector which achieved the highest growth of 9.81%. However, the financial services and insurance sector only grew about 5.48%.

The economy situation of Indonesia has an influence on the premium of General Insurance Industry. based on data from the Insurance Industry Performance of the General Insurance Association of Indonesia (AAuI), in 2017, general insurance premium income amounte to Rp63.19 trillion, grew by 2.72% compared to Rp61.51 trillion in 2016. similarly, claims amounted to Rp27.65 trillion, grew 1.91% compared to the year 2016 of Rp27, 13 trillion.

50AnAlisis dAn PembAhAsAn mAnAjemen laporan Tahunan 2017

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