control charts

19
Control Charts Robin Henderson Royal Infirmary of Edinburgh Margrethe van Dijke Western General Hospital, Edinburgh National Stroke Audit Coordinators

Upload: aulii

Post on 19-Mar-2016

55 views

Category:

Documents


0 download

DESCRIPTION

Control Charts. Robin Henderson Royal Infirmary of Edinburgh Margrethe van Dijke Western General Hospital, Edinburgh National Stroke Audit Coordinators. Control Charts. Charts have been used in healthcare for a very long time! Carl Wunderlich 1861. - PowerPoint PPT Presentation

TRANSCRIPT

Page 1: Control Charts

Control Charts

Robin Henderson Royal Infirmary of EdinburghMargrethe van Dijke Western General Hospital, Edinburgh

National Stroke Audit Coordinators

Page 2: Control Charts

Charts have been used in healthcare for a very long time! Carl Wunderlich 1861

Control Charts

Page 3: Control Charts

                                              

Florence Nightingale – the “passionate statistician” - is believed to have invented a type of chart

Page 4: Control Charts

A patient’s temperature chart from 1963 – a run chart.

Page 5: Control Charts

The horizontal line at 98.2 °F indicates “normal” temperature

Page 6: Control Charts

The red horizontal lines indicate the normal range 97.5 to 98.8 °F

Page 7: Control Charts

The run chart has now been converted to a control chart – Walter Shewhart 1924

Page 8: Control Charts

Henderson, D. A. et al. JAMA 1999;281:2127-2137.

Typical Temperature Chart of Patient With Smallpox Infection

The control chart helps us to distinguish between “common cause” variation and “special cause” variation

Page 9: Control Charts

Month

Prop

ortio

n wi

th re

cord

ed sc

reen

Sep-06J ul-06May-06Mar-06J an-06Nov-05Sep-05Jul-05May-05Mar-05Jan-05

100

90

80

70

60

50

40

30

Swallow Screening at RIE

A run chart of the monthly proportion of patients with recorded swallow screens at RIE

Page 10: Control Charts

To turn this run chart into a control chart we have to calculate a centre line and limits. The calculations are quite easy to do but most users get a computer to perform the calculations and plot the chart. An Excel tool may be downloaded from: -

http://www.indicators.scot.nhs.uk/SPC/SPC.html

Page 11: Control Charts

Month

Prop

ortio

n wi

th re

cord

ed sc

reen

100

90

80

70

60

50

40

30

_Average = 66

Upper Limit =100

Lower Limit = 30

Swallow screening at RIE

All points fall between the tram lines and there are no “unusual” patterns of variation so there is no evidence of any special cause variation

Page 12: Control Charts

Month

Prop

ortio

n wi

th re

cord

ed sc

reen

Apr-07Jan-07Oct-06Jul-06Apr-06Jan-06Oct-05Jul-05Apr-05Jan-05

100

90

80

70

60

50

40

30

_Average = 66

Upper limit = 100

Lower limit = 30

2

Swallow screening at RIE

We have evidence of improvement! If the average had remained at 66 then nine in a row above 66 would be most unlikely

Page 13: Control Charts

It appears that a campaign by SALT staff has been effective and increased the average monthly proportion of patients screened from 66% to 82%.

Month

Prop

ortio

n wi

th re

cord

ed sc

reen

Apr-07Jan-07Oct-06Jul-06Apr-06Jan-06Oct-05Jul-05Apr-05Jan-05

100

90

80

70

60

50

40

30

_Average = 82

UB=100

Lower limit = 51

1 2Swallow screening at RIE

Page 14: Control Charts

Case Study – NV Clinic at WGH

Days from referral to examination for all patients

0

2

4

6

8

10

12

14

16

18

20

Months

Days WGH Mean

WGH Median

Page 15: Control Charts

Days from receipt of referral to examination <= 14 days for DEFCVD patients and <= 7 days,

80% Meets NHS QIS Standard for both

0102030405060708090

100

Months

Perc

enta

ge

<= 7 days<= 14 daysTarget

Page 16: Control Charts

181614121086420

Date

Days

_X=3.55

UCL=6.10

LCL=1.00

1 21 21 2Mean days from referral to examination for DEFCVD patients

X=11.31_

The mean waiting time from referrals being received to patients being seen in the NV Clinic has decreased from 11.3 to 3.5.

Page 17: Control Charts

100

80

60

40

20

0

Date

Perc

enta

ge

_X=91.5UB=100

LCL=72.9

1 21 21 21 21 21 2I Chart of Percentage of NV Clinic patients seen within 7 days

X=28.8_

The mean percentage of DEFCVD patients seen in the NV Clinic within seven days since referral has being received has increased from 28.8 to 91.5.

Page 18: Control Charts

How do you know that your stroke care is improving?

Control charts are a very useful tool for addressing this question.

“Display is an obligation!”

John Tukey 1986

Have a go!

Page 19: Control Charts

Thank You Very Much!

Telephone 0131 242 6934 e-mail [email protected]