control charts for non-normal process
TRANSCRIPT
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CONTROL CHARTS FOR
NON-NORMALPROCESSES
P-CHARTS
np-CHARTS
C-CHARTS
U-CHARTS
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WHAT GENERATES ND OUTPUT?
IF AN EVENT IS THE RESULT OF A RELATIVELY LARGENUMBER OFSMALL, CHANCE, INDEPENDENTINFLUENCES, THEN ITS OUTPUT WILL BE ND.
MANY PROCESSES ARE ND BECAUSE:
WE HAVE WORKED HARD TO ELIMINATE THE VERY LARGEINFLUENCES, THUS ONLY A RELATIVELY LARGE NUMBEROF SMALL, INDEPENDENT INFLUENCES REMAIN.
WHAT IF A PROCESS IS NOT NORMALLY DISTRIBUTED?
THAT IS OUR FOCUS HERE!
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Statistical Sampling--Data
Attribute (Discrete, Go no-go information)
Defectives--refers to the acceptability of product
across a range of characteristics.
Defects--refers to the number of defects per unit--
may be higher than the number of defectives.
Variable (Continuous)
Usually measured by the mean and the standard
deviation.
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THE BINOMIAL DISTRIBUTION
Attribute (Go no-go information)
We monitor the number of defectives over time.
The relevant population parameter beingcontrolled is the population proportion Pie (P)
We want to assure that the population
proportion remains in control.
We want to make sure the populationproportion does not become defective.
The critical assumption is that Pie remains
constant over time.
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DISTRIBUTION OF SAMPLE PROPORTIONS
POP IS NOT ND
= .98
SAMPLE LOOKS
LIKE POP,
P= .99
DIST. OF SAMPLE
PS IS ND
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P-CHARTS
Require large samples nu30.
When population proportion is known:
P=T s Z T(1 - T)/n
When population proportion is unknown:
_ _ _P=P s Z P(1 - P)/n
Where P-Baris an estimate ofT
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Constructing a p-Chart
No. of defective Monitors
Sample n Defectives
1 100 4
2 100 2
3 100 5
4 100 35 100 6
6 100 4
7 100 3
8 100 8
9 100 1
10 100 2
11 100 3
12 100 2
13 100 2
14 100 8
15 100 3
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p =Total Number of Defectives
Total Number ofObservations
= p (1- p)
npS
UCL = p + Z
LCL = p - Z
p
p
s
s
P-CHART FORMULAS
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1. Calculate the sample proportion,
p, for each sample.
Defectives p
4 0.04
2 0.02
5 0.05
3 0.03
6 0.06
4 0.04
3 0.03
7 0.07
1 0.01
2 0.023 0.03
2 0.02
2 0.02
8 0.08
3 0.03
Stephen A. DeLurgio and The McGraw-Hill Companies, Inc., 1998Irwin/McGraw-Hill
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2. Calculate the average of the sample proportions.
0.037=1500
55=p
3. Calculate the standard deviation of the
sample proportion
.0188=
100
.037)-.037(1=
n
)p-(1p
=
sp
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4. Calculate the control limits.
3(.0188).037 sUCL = 0.093
LCL = -0.0197 (or 0)
p
p
sZ-p=LCL
sZ+p=UCL
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p-Chart (Continued)
5. Plot the individual sample proportions, the average
of the proportions, and the control limits
You will be asked to duplicate these results using SPSS.
What do you infer from the following control chart?
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Control Chart: PCHART
Sigma level: 3
15.00
14.00
13.00
12.00
11.00
10.00
9.00
8.00
7.00
6.00
5.00
4.00
3.00
2.00
1.00
Pro
portionNonconforming
.10
.08
.06
.04
.02
0.00
PCHART
UCL = .0942
Center = .0373
LCL = .0000
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Np-CHART
Sometimes we express binomial occurrences in units.
The formula is simply:
Mean = nP-bar (e.g., 100*.037 = 3.7
Were n = number in sample
P = best estimate of the population proportion
Sigma(np) = Sqrt(nP-bar(1-P-bar)
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DISTRIBUTION OF SAMPLE DEFECTS - nP
POP IS NOT ND
n = 100*.98 = 98
SAMPLE LOOKS
LIKE POP,
P= 100*.99 = 99
DIST. OF SAMPLE
nPS IS ND
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nP TheorynP-CHARTS
Require large samples nu30:
When population proportion is known:
nP = nT s Z nT(1 - T)When population proportion is unknown:
_ _ _
nP = nP s Z nP(1 - P)Where P-Baris an estimate ofT
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Constructing an np-Chart Step 1,
Sample n Defectives = np
1 100 4
2 100 2
3 100 5
4 100 35 100 6
6 100 4
7 100 3
8 100 8
9 100 1
10 100 211 100 3
12 100 2
13 100 2
14 100 8
15 100 3
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Calculate nP-bar
nsObservatioSample
DefectivesofNumberTotal=p
)p1(pn=Snp
np
np
sZ-pn=LCL
sZ+pn=UCL
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2. Calculate the average of the sample proportions.
3.7=150055*100=pn
3. Calculate the standard deviation of the
sample proportion
1.89=.037)-3.7(1
=
)p-(1np=snp
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4. Calculate the control limits.
3(1.896)3.73sUCL = 9.42
LCL =0
np
np
sZ-pn=LCL
sZ+pn=UCL
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p-Chart (Continued)
5. Plot the individual sample proportions, the average
of the proportions, and the control limits
You will be asked to duplicate these results using SPSS.
What do you infer from the following np-chart?
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Control Chart: PCHART
Sigma level: 3
15.
00
14.00
13.
00
12.00
11.
00
10.00
9.
00
8.00
7.
00
6.00
5.
00
4.00
3.
00
2.00
1.
00
NumberNonconfo
rming
10
8
6
4
2
0
PCHART
UCL = 9.4207
Center = 3.7333
LCL = .0000
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DEFECTS PER UNIT OF TIME
OR SPACE C Charts
Frequently, there are processes that yield
distributions that follow a Poisson Distribution.
The Poisson Distribution is a discrete distribution
which takes on the values X = 0, 1, 2, 3,...
It models the events per unit of time or space.
Determined by its mean,
___
C
___
C
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C-CHARTS POISSON DIST.
In Quality Control the Poisson Distributionmeasures:
Number of blemishes or defects per unit oftime or space such as:
Blemishes per sqft. on painted panel.
Defective ICs perWafer.
Number of defects per sqft. on furnituresurface.
Number of typos per page in your paper.
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Consider Defective ICs on a Wafer
How about 1 Giga Bit Chips
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http://www.austin.cc.tx.us/HongXiao/overview/history-semi/sld015.htm
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http://www.austin.cc.tx.us/HongXiao/
overview/history-semi/sld016.htm
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POISSON
GENERATING PROCESS
Probability of an occurrence is very very low.
No. of possible points is very very high.
Prob. remains constant.
Defined completely by its mean.
Variance = Mean
Standard Deviation = Sqrt(Mean) =sqrt( )
A Skewed distribution to the right.
High probability of low number, very low, but afinite probability of high number.
___
C
___
C
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POISSON AND EXPONENTIAL
If the time or space between events follows
an exponential distribution, then the rate of
occurrence of the event will likely follow a
Poisson.
That is, the Poisson and Exponential
Distribution are inverses of each other.
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Source:http://info.bio.cmu.edu/Course
s/03438/PBC97Poisson/PoissonPage.
html#distribution
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C-Chart
Mean =
UCL = + 3 sqrt( )
LCL = - 3 sqrt( )
Consider an example, a company measures
the number of defects per square foot of
expensive floor tile.
Service example, mistakes made per hour per
call center worker.
___
C
___
C
___
C
___
C
___
C
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SAMPLE DEFECTS/SQFT
1 5
2 4
3 7
4 65 8
6 5
7 6
8 5
9 16
10 10
11 912 7
13 8
14 11
15 9
16 5
17 7
18 619 10
20 8
21 9
22 9
23 7
24 5
25 7
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SPSS DESCRIPTIVE STATISTICS
Statistics
.
.
.
a
.
.
.
a
ss ng
N
ean
e an
o e
.
ev a on
ar ance
um
u p e mo es ex s . e sma es va ue s s own.
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SPSS DESCRIPTIVE STATISTICS
POISSON
. . .
. . .
. . .
. . .
. . .
. . .
. . .
. . .
. . .
. .
.
.
.
.
.
.
.
.
.
o a
Valid
Cumulative
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SPSS DESCRIPTIVE STATISTICS
POISSON
16.014.012.010.08.06.04.0
10
8
6
4
2
0
Std. Dev = 2.57
Mean = 7.6
N = 25.00
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C-Chart What Do You Infer?
Control Chart: POISSON
Sigma level: 3
25.00
23.00
21.00
19.00
17.00
15.00
13.00
11.00
9.00
7.00
5.00
3.00
1.00
Nonconform
ities
20
10
0
POISSON
UCL = 15.
8086
Center = 7.5600
LCL = .0000
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U-CHART Nonconformities
Per Unit
Used in same situation as c-Chart but when
sample sizes vary.
This means area of time or space varies.
Consider situation with different size panels
or furniture.
Service: Mistakes made for employees in a
call center, but actual phone time varies.
We want to control defects per square foot.
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SAMPLE SQMETERS NONCONF
1 200 5
2 300 14
3 250 8
4 150 8
5 250 12
6 100 6
7 200 20
8 150 10
9 150 6
10 250 10
11 300 9
12 250 16
13 200 12
14 250 10
15 100 6
16 200 8
17 200 5
18 100 5
19 300 14
20 200 8
MEANS 205 9.6
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Whats the problem here?
NONCONFO
20.017.515.012.510.07.55.0
7
6
5
4
3
2
1
0
Std.
Dev = 4.
06Mean = 9.6
N = 20.00
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NONCONFORMITY/100 SQM
Looks more like a Poisson
NONP100
20.018.016.014.012.010.08.06.0
6
5
4
3
2
1
0
Std. Dev = 3.56
Mean = 9.9
N = 20.00
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u-Chart for Carpet Data
Mitra page 354
Control Chart: NONCONFO
Sigma level: 3
20.00
19.00
18.00
17.00
16.00
15.00
14.00
13.00
12.00
11.00
10.00
9.00
8.00
7.00
6.00
5.00
4.00
3.00
2.00
1.00
Fractionof
Nonconformities
.12
.10
.08
.06
.04
.02
0.00
NONCONFO
UCL
Center = .0468
LCL
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So:http://www.mathsrevision.net/alev
el/statistics/normal_distribution2.php
Poisson Approximation
The normal distribution can also be used to
approximate the Poisson distribution for largevalues of C (the mean of the Poisson
distribution).
If X ~ Po(C) then for large values of C, X ~
N(C, C) approximately. This last statementdenotes that X is ND with mean of C and
variance of C.
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ND APPROXIMATIONS FOR
BINOMIAL
For Binomial, the higher the value of N andthe closer p is to .5, the better the NDapproximates the Binomial. (See link on next
slide.) When n*p nd n*(1-p) are muchgreater than 5 then the ND approximates theBinomial Dist.
For large n (say n > 20) and p not too near 0
or 1 (say 0.05 < p < 0.95) the distributionapproximately follows the Normal distribution.
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SIMULATING APPROXIMATIONS
Fun with statistics:
Normal Approximation of Binomial
http://www.ruf.rice.edu/~lane/stat_sim/binom_demo.html
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So:http://www.mathsrevision.net/alev
el/statistics/normal_distribution2.php
Binomial Approximation
The normal distribution can be used as an
approximation to the binomial distribution, under
certain circumstances, namely:
If X ~ B(n, p) and if n is large and/or p is close to ,
then X is approximately N(np, npq)
(where q = 1 - p).
In some cases, working out a problem using the
Normal distribution may be easier than using a
Binomial.