converged messaging over ims/ip€¦ · sms im mms video share email vm legacy network servers a...
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Converged Messaging Over IMS/IP
CDG EV-DO Rev A Applications Tech Forum9 November 2006Ann McLaughlin, Comverse
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Agenda
Age
nda
Market Trends and Challenges
Converged Messaging
Converged Messaging and IMS/IP
Benefits
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P2P Messaging Traffic Is Increasing
0
200
400
600
800
1,000
1,200
1,400
1,600
2005 2006 2007 2008 2009 2010
Bill
ion
s
Instant Messaging
Video Messaging
Picture Messaging
SMS
Source: Strategy Analytics, January 2006
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Proliferation of converged
offering
Common IP architecture over multiple
bearers(Cellular, Wi-Fi,
Fixed)
Diminishing barriers for introducing
Internet applications to
mobile networks
IMS/IP Related Inflection PointsThe Emergence of IMS/IP
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Complexity of multiple messaging services and technologies
End User Perspective
Need for a simple & intuitive user experience
Increasing community-based usage patterns
Expect “Internet-like” messaging experience
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Increase Revenues from
Existing and New Messaging Services
Reduce CostsIncrease Loyalty
• Intuitive user experience
• Interoperability betweenhandsets, platforms & operator networks
• Compete with independent service providers
• Provide services differentiation
• Holistic and common messaging delivery platform
• Implement solutions that support hybrid networks (2G, 3G, IMS/IP, Fixed…)
Operator Challenges
The Foundation for Converged Messaging
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Agenda
Age
nda
Market Trends and Challenges
Converged Messaging
Converged Messaging and IMS/IP
Benefits
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Converged Messaging Is About:
Interworking between
Messaging ServicesIMS/IP Messaging
Evolutionary Approach
What Is Converged Messaging?
Improving the User
Experience
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Messaging TodayLegacy
Handset Clients & Network Servers
SMS
IM
MMS
VideoShare
VM
IM
MMS
VideoShare
VoiceMessage
Legacy Handset Clients & Network Servers
Sender Recipient
SMS
IM
MMS
VideoShare
VM
SMS
IM
MMS
VideoShare
VoiceMessage
SMS
A different user interface for each
messaging service
Messaging services are fragmented
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The Message Broker routes messages according to presence attributes, preferences, network
and device capabilities
Legacy Network Servers
Sender Recipient
SMS
IM
MMS
VideoShare
VM
Legacy Network Servers
A smart messaging hub used for interworking between messaging
services and across protocols.
Preferences and device capabilities
SMS
IM
MMS
VideoShare
VM
Presence
Pre-IMS/IP Converged Messaging
Broker
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Experience
Media
Network
Voice/Video
SessionSessionPush
VoiceTextMultimedia
IPSignaling+IPSignaling+IP
EmailPoCIM MMSV2M
Pull
Multimedia
Signaling+IP
Push
Text
Signaling
SMS
Offline
Signaling+IP
SessionPush
Multimedia
Messaging
Pull
IMS/IP/signalling
From Silos to IMS/IP Messaging
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From Services to ExperiencesSession (conversations)
Initiator expects instant response from “B-party”An agreement between parties has to be achievedprior to messaging exchange
Examples: Chat, PoC, Instant Messaging… Voice Call
Push (immediate) Initiator expects the message to immediately show on recipient’s handsetUsually sender is aware of recipient’s availabilityIf the recipient is not available, the message is kept in the network until he/she becomes available
Examples: SMS, MMS, Push Email, Offline IM
Pull (mailbox)Recipient pulls the message at his/her convenience
Examples: Email, Voicemail
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Converged Messaging Client: Simple and IntuitiveLegacy
Handset ClientsSender Recipient
IM
MMS
VideoShare
VoiceMessage
SMS
A single user interface for all messaging experiences while hiding the technologies
Converged Messaging Client
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BobIMS/IP User
AliceIMS/IP User
Preferences and Device Capabilities
Presence
Single UI for all messaging
experiences
Single UI for all messaging experiences
SIP/IP SIP/IP
Converged Messaging Server
AliceNon IMS/IP User
Legacy Network Servers
SMS
IM
MMS
VideoShare
VM
IMS/IP Converged Messaging
Broker
IMS-C
Messaging Services Continuity Is a MUST!
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Agenda
Age
nda
Market Trends and Challenges
Converged Messaging
Converged Messaging and IMS/IP
Benefits
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Converged Messaging and IMS/IP
Communication Flexibility and
New CapabilitiesPersonalization
Enhanced Fixed-Mobile Convergence
(FMC)
Reduced Operators Costs
Converged Messaging maximizes IMS/IP value by providing:
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IMS/IP Converged Messaging Experience
The user can now have…
• A single identity for messaging across devices
• A single Address Book across devices
• Several identities per context
• A single bill for all services
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Single Device – Multiple IdentitiesHome Identity
Work Identity
Temporary Identity
A single device and user interface for all identities
Message from [email protected] as an email with the
business signature
Message from Daddyreceived as an IM with the
personal avatarPicture Message from John - Mazda
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Multiple Devices – Single Identity
IMS/IP
RegisterRegister
RegisterChat Invitation
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Messaging
Hi Alice, I am sending you the address for tonight’s party
Alice
Chat
Bob
ß Thanks. Did you tell Sara?
à Yes. ß Did you buy a present?à Yes, I bought it with John. He’s next to me. Want to see?
Push To Show
Switching Between Experiences
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Continuity Across Terminals
11Patrick sends a
text message to Ann
22
Ann replies in “conversation”mode, Patrick’s
Avatar is displayed
33Patrick receives
the message in his Inbox and replies
Ann walks into her office
44The conversation is
displayed on a PC client and Ann replies
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Sara sends live video she’s taking
Notification is sent, with IdentityDan accepts
Video is streamed live
Dan is watching the World Cup
Video Share Across Terminals
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IP Converged Messaging: OMA Work Item• Comverse together with Orange-FT and O2 initiated talks on the concept of a
IP Converged Messaging work-item in Nov, 2005
• Converged IP Messaging (CPM) is a global messaging framework which accommodates different user-experiences such as deferred and immediate messaging, session-based messaging, and half/full-duplex conferencing
• It aims to consolidate common functionalities of existing messaging services and provide new features introduced by the convergence of communications brought by SIP-based technologies
• CPM enables the creation of a “global messaging community” rather than “silo-communities” based on messaging technology
• Work on the development of the Requirements Document is being supported by operators, e.g. Sprint, Cingular, and vendors, e.g. Lucent, Nortel, alike and is planned for completion in beginning of 2007
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Agenda
Age
nda
Market Trends and Challenges
Converged Messaging
Converged Messaging and IMS/IP
Benefits
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• Optimal usage of existing handset capabilities• Evolves to a converged client for all types of messages
• Optimal delivery method based on the recipient’s device and network capabilities, presence status, and preferences
• Improves messaging interoperability
• Leverages operators’ existing messaging services and infrastructures• Standards-based solutions enabling messaging between IMS/IP users
and interoperability between IMS/IP-based networks and non-IMS/IP based networks
• Helps build your messaging offering both technically and in the eyes of the end user
Improved Messaging User Experience
Interworking between Messaging Services
IMS/IP Messaging Including Legacy Support
Evolutionary Approach
Converged Messaging Key Values
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Converged Messaging Meets Operator Challenges
Increase Revenues from
Existing and New Messaging Services
• Ensure message delivery across HSs & platforms
•Message optimized to recipient’s capabilities
• Single intuitive and user-friendly experience
• Leverage user information for messaging
• Operator-branded user experience
• Introduce community-based offerings
Increase Loyalty
• Single IP messaging server
• Support for hybrid networksReduce Costs
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Thank You