Conversational MediaA new marketing service

by David BurnEditor, AdPulp

2/22/06

A little definition

Conversational Media is a community-driven connection engine.

What it means for brands

For brands, Conversational Media is the first chapter in a new book about customer empowerment.

It’s Biblical

Everyone in marketing communications will be reading this book from now on.

All marketing is relationship marketing

Brands are inanimate. Yet, we relate to them or reject them, as if they were people.

It’s 2006, not 1956

A healthy “relationship” is a two-way street with everyday give-and-take and a genuine willingness to listen.

Got ears?

Are you willing to listen? Are the brand managers you work with willing to listen? How about the CEO? Is she?

Two-way streets

Have you ever noticed when you fail to listen, in turn, very few are willing to listen to you? In a nutshell, this is what’s wrong with marketing today--no one’s listening.

Welcome to the revolution

Conversational Media is the new paradigm. Resistance is futile.

Put 10% down

By dedicating sufficient resources to Conversational Media, you help ensure your firm’s future viability.

Ready for activation

First movers in Conversational Media will enjoy significant competitive advantages over Jonnie-come-latelies.

Open your new toolbox

Conversational Media tools like blogs, wikis, forums, podcasts and internet radio can all be used to help humanize the brand voice.

Forever engaged

Even traditional media like TV and print must now bend to interactivity. How can customers engage with the campaign? That is the question.

Speak the language

Conversational Media is not for everyone, nor is it right for every brand. To do it right, a firm needs to embrace transparency and honesty.

Special opps

Areas like sponsorship, event marketing and promotions can be greatly improved via the use of Conversational Media.

Real time tracking

Promotions and event marketing campaigns are timed affairs, lending themselves to real time tracking by a blog or podcast.

The inside view

Sweeps suffer from believability. Add transparency in the form of daily reports, and all of a sudden a sweeps looks much different.

Give ‘em something to talk about

Stop thinking like an advertiser. Start thinking like a media company.

For further consultation…

Contact me at dburn@adpulp.com