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1 From leads to loyal customers MORE LEADS & SALES WITH AFFILIATE MARKETING by Dennis KENIS & Erik BOUMAN from FairEtail - 16/6/2010

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presentation Conversion Wednesday FairEtail

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Page 1: Conversion Wednesday Fair Etail

1

From leads to loyal customers

MORE LEADS & SALES WITH AFFILIATE MARKETING

by Dennis KENIS & Erik BOUMAN from FairEtail - 16/6/2010

Page 2: Conversion Wednesday Fair Etail

Topics

1. FairEtail introduction

2. Affiliate Marketing – it’s a complicated world Market players Eco-System

3. 10 tips for better performance

4. Q & A

Page 3: Conversion Wednesday Fair Etail

3

FairEtail introduction

Truly independent partner for Performance-based online marketing

Full coverage of all channels for optimal performance

Full service approach:From strategy to execution

The FairEtail team consists of experts in the performance-marketing field

FairEtail Performance-Based Marketing AgencyOur combination of full-service & no-cure no-pay is unique in the Benelux

100% Performance-based business modelOur clients pay only for results!

Page 4: Conversion Wednesday Fair Etail

AFFILIATE MARKETING -

It’s a complicated world

Page 5: Conversion Wednesday Fair Etail

THE MARKET PLAYERS

Affiliate Marketing – it’s a complicated world

Page 6: Conversion Wednesday Fair Etail

THE MARKET PLAYERS

Affiliate Marketing – it’s a complicated world

Page 7: Conversion Wednesday Fair Etail

THE MARKET PLAYERS

Affiliate Marketing – it’s a complicated world

Page 8: Conversion Wednesday Fair Etail

THE MARKET PLAYERS

Affiliate Marketing – it’s a complicated world

Page 9: Conversion Wednesday Fair Etail

Affiliate Marketing – it’s a complicated world

Page 10: Conversion Wednesday Fair Etail

Affiliate Marketing – it’s a complicated world

THE ECO-SYSTEM

Page 11: Conversion Wednesday Fair Etail

Affiliate Marketing – it’s a complicated world

THE ECO-SYSTEM

ConsumersAffiliatesAffiliate

NetworksAdvertiser

Affiliate Marketing Programme

TradeDoubler

Premium Sites

Consumer

segment A

Consumer

segment B

Verticals

Consumer

segment C

Consumer

segment D

Zanox

Email publishers

Consumer

segment E

Consumer

segment F

NetAffiliation

Search affiliates

...

Consumer

segment G

Consumer

segment H

Page 12: Conversion Wednesday Fair Etail

DIFFERENT PERSPECTIVES – ADVERTISER vs AFFILIATE

As Advertiser you set the rules for YOUR affiliate marketing programme The Advertiser presents the affiliate programme via a network to the affiliates They choose to apply or not The Advertiser accepts or refuses the applications The accepted affiliate can start to promote the Advertiser, without any

engagement in terms of volume Both the Advertiser and the affiliates can end the collaboration at any time,

respecting a minimum term

Affiliate Marketing – it’s a complicated world

Mutual agreement with long-term perspective and short-term engagement = win-win

Page 13: Conversion Wednesday Fair Etail

10 TIPS FOR BETTER PERFORMANCE

Page 14: Conversion Wednesday Fair Etail

Advertiser vs Affiliate perspective

Statement # 1

Use an unlimited sales budget for affiliate marketing.

10 tips for better performance

Tip: Don’t use a fixed marketing budget to assure continuity

Right !

Page 15: Conversion Wednesday Fair Etail

Advertiser vs Affiliate perspective

Statement # 2

The more the merrier, so work with as many networks as possible.

Tip: Work with 2 or 3 networks and present your programme as a pitch

Wrong !

10 tips for better performance

Page 16: Conversion Wednesday Fair Etail

Advertiser vs Affiliate perspective

Statement # 3

Your paying twice as much for sale as your competitor, so you are attracting all the best affiliates.

Tip: The only objective benchmark for your programme is EPC

Wrong, have you ever thought in terms of earnings per click?

10 tips for better performance

Page 17: Conversion Wednesday Fair Etail

Advertiser vs Affiliate perspective

Statement # 4

Affiliates may have reasons to complain they are being paid too late.

Tip: Pay your invoices on time, so your affiliates are paid on time too

Right, but you control their payment term!

10 tips for better performance

Page 18: Conversion Wednesday Fair Etail

Advertiser vs Affiliate perspective

Statement # 5

The affiliate commission is the most important factor for success.

Tip: Work on all conversion elements and make sure you don’t have to compensate with commission

Right, After offering, promotion, banners, landing page & conversion flow...

10 tips for better performance

Page 19: Conversion Wednesday Fair Etail

Advertiser vs Affiliate perspective

Statement # 6

Conversion is the key performance indicator when evaluating affiliates.

Tip: Conversion is an important factor, but don’t focus blindly on it

Right, but it doesn’t tell you everything.

10 tips for better performance

Page 20: Conversion Wednesday Fair Etail

Advertiser vs Affiliate perspective

Statement # 7

Be very selective when accepting new affiliates, so you only attract the ones you are 100% sure about.

Tip: Judge affiliates on their performance, not on first sight

Wrong !

10 tips for better performance

Page 21: Conversion Wednesday Fair Etail

Advertiser vs Affiliate perspective

Statement # 8

15% of your affiliates are generating 85% of your business. You have to do something about it.

Tip: Focus on your top affiliates as they are true online experts, but don’t ignore the high-potentials among the 85%

Wrong, That’s perfectly normal.

10 tips for better performance

Page 22: Conversion Wednesday Fair Etail

Advertiser vs Affiliate perspective

Statement # 9

Your affiliates are just like offline sales representatives who need to be tickled in order to perform.

Tip: Communicate, give clear objectives & motivate your affiliates!

Right !

10 tips for better performance

Page 23: Conversion Wednesday Fair Etail

Advertiser vs Affiliate perspective

Statement # 10

You don’t have the resources and expertise to handle your affiliate management in-house, but an external party will never show the same engagement as an employee.

Tip: If you choose to outsource your affiliate management, consider outsourcing the financial risk at the same time

Wrong, if you choose the right partner and the right model!

10 tips for better performance

Page 24: Conversion Wednesday Fair Etail
Page 25: Conversion Wednesday Fair Etail

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QUESTIONS ?

Dennis KENISManaging Partner

[email protected] Tel: +32 479 99 37 36

Erik BOUMANCountry Manager NL

[email protected] Tel: +31 645 31 47 17