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Copyright © 2011 Kinaxis Inc. All Rights Reserved. 1

Copyright © 2011 Kinaxis Inc. All Rights Reserved. 2 Copyright © 2011 Kinaxis Inc. All Rights Reserved.

Bill DuBois business consulting [email protected]

Integrated Business Planning: Fact or Fiction?

Copyright © 2011 Kinaxis Inc. All Rights Reserved. 3

What’s wrong with this picture?

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Agenda

•  Market drivers •  IBP = Mature S&OP? •  People, Process, Technology •  Continuous and Collaborative S&OP

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Market Drivers

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Today’s multi-tier global supply chain

Pervasive, global outsourcing Product portfolio proliferation Shrinking product lifecycles Increasing demand volatility

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A volatile economy makes traditional budgets obsolete before they’re even completed.

Source: McKinsey Quarterly, Just-in-time budgeting for a volatile economy, Spring 2009

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Using inventory to buffer volatility

Venu Nagali , Procurement Risk Management (PRM) at Hewlett-Packard Company, Stanford Risk Management Roundtable, November 13, 2006 http://www.gsb.stanford.edu/scforum/login/pdfs/HP%20%20PRM%20Nov%2006%20Venu%20Nagali.ppt

Flexible quantity contract

Demand forecast (units)

Time

Fixed quantity contract

0

100

200

300

400 Uncommitted

Hi scenario

Base scenario

Lo Scenario

•  These are primarily financial decisions

•  They have impact on –  Investment –  Revenue –  Margin –  Market share –  …

•  Yet they are expressed in Units

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How the CEO/CFO sees the business

How to Master Analyzing the Income Statement, Old School Values blog, January 20th, 2009

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How the CEO/CFO sees the business

How to Master Analyzing the Income Statement, Old School Values blog, January 20th, 2009

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S&OP – Bridging the gap between functions

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Goal: Make the financial budget. Top-down focus.

Wants: Control and predictability of operations Forecast: The budget/annual operating plan

Finance Su

pply

C

hain

Operations Sales and Marketing

Goal: A feasible plan. Bottom-up focus

Wants: Minimize risk and disruption Forecast: The demand plan

Goal: Maximize revenue and market share

Wants: Guaranteed product availability

Forecast: Sales plan

Goal: Minimize supply chain costs, often inventory

Wants: Minimum demand uncertainty

Forecast: Supply plan

Demand Side

Supply Side

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S&OP – Bridging the gap between functions

12

Goal: Make the financial budget. Top-down focus.

Wants: Control and predictability of operations Forecast: The budget/annual operating plan

Finance Su

pply

C

hain

Operations Sales and Marketing

Goal: A feasible plan. Bottom-up focus

Wants: Minimize risk and disruption Forecast: The demand plan

Goal: Maximize revenue and market share

Wants: Guaranteed product availability

Forecast: Sales plan

Goal: Minimize supply chain costs, often inventory

Wants: Minimum demand uncertainty

Forecast: Supply plan

Demand Side

Supply Side

Copyright © 2011 Kinaxis Inc. All Rights Reserved. 13 Copyright © 2011 Kinaxis Inc. All Rights Reserved.

IBP = Mature S&OP?

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Gartner Perspective

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Gartner Perspective

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Traditional Planning Process Segmentation

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Traditional Planning Process Segmentation

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Continuous and Collaborative S&OP

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Continuous and Collaborative S&OP

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Process, People, Technology

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Larry Lapide – Demand Management Solutions Group – 2008 Gartner: Most companies stuck at stage 1 or 2

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Larry Lapide – Demand Management Solutions Group – 2008

Relative importance of technology

Gartner: Most companies stuck at stage 1 or 2

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Continuous and Collaborative S&OP

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“If I had asked people what they wanted, they would have said faster horses.” ���- Henry Ford

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Continuous and Collaborative S&OP

AND, not OR

Collaborative, not linear

Event-driven, not calendar-driven

What If Anytime

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Thank you! Questions? Trevor Miles | e: [email protected] | m: +1.647.248.6269 | t: @milesahead

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TOP 5… Top 5 signs your S&OP process is in trouble…

1. You hold a “tribal council” to vote off the customers who won’t be getting their orders. 2. You’ve just hired a new S&OP consultant: Zelda the online psychic. 3. Your CEO pronounces it “Sales and Oooops?!” 4. Your IT Director is extremely excited about the new S&OP tool he just purchased. It’s called Excel. 5. Your VP of Manufacturing calls it “Sales OR Operations Planning.”

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