copyright © 2012 alcatel-lucent enterprise. all rights reserved. ed 09 – october 2012...
TRANSCRIPT
COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
Ed 09 – October 2012
Alcatel-Lucent OpenTouch Suite for SMB, Q4 2012 - OmniPCX Office RCE 9.0
• Moving forward with IP/SIP transformation
SIP Trunking evolutions: Cope with Carriers network demands Support of IP DECT: Enable Full IP centric deployments Extended SIP phones range: Introduction of 8002 / 8012 phones
• Enriching Customer Experience My IC Phone: Strengthen ‘White collar’ positioning My IC Social Networks: Outlook enabler for Social networks My IC Web for Office: Support of Call control Groupware facilities: Manager-Assistant & Team supervision Automatic Call Distribution: Smart call routing capabilities
OXO RCE 9.0 Value proposition and Marketing messages
What’s new in RCE 9.0
(*) Commercial availability for 8002/12 sets will be in 1Q13
MY IC Phone family
• Desktop 8082 My IC Phone: R260- Support of Video point to point- Manager Assistant function
• Extended range:- 8002 / 8012 phones *
Mobility
• Support of IP DECT Access Point (4080 IP DECT AP)
• Call control on My IC Web for Office
Social Networking
• My IC Social Networks
What’s new in RCE 9.0 (cont.)
New Core Business features • Manager Assistant configurations• Groupware facilities (Supervision)• Automatic Call Distribution: Smart Call routing capabilities• Serviceability: OXO as an NTP client
Continous SIP Trunking evolutions
• Cope with Carriers demands- Early media control- Usage of G711 codec for Music on Hold- Fax over IP: Support of CNG tone- User identity registration
• RCE 9.0 Detailed Content
My IC Phone R260 enhancements
Extended range of SIP phones
Groupware & Manager Assistant facilities
My IC Social Networks & Web for Office
Smart Call Routing
Support of IP DECT infrastructure
SIP Trunking evolutions
• New features:
– Video Telephony
- P2P with USB camera– Manager Assistant configuration (R9.0)
– Support of shortcut buttons
– User interface & Ergonomic improvements
– Serviceability
- Quicker start up on SW upgrade
8082 My IC PhoneR260 Major enhancements
Video support requires My IC Phone-2 Using the Logitech HD Pro BC920 USB camera
Receives H264 SD streams (max 720x576)
Between two My IC phones max resolution is 640x360
Support of peer to peer video call
Between My IC Phones-2 or with any generic SIP phone video enabled
- Local and external calls (SIP trunk)
Between My IC Phone-2 and a SIP video door phone
Video call Controlled by feature right (disabled by default) Requires to enable RTP direct and Codec pass-through settings
Video callPrinciples
Features
P2P Video communication
Video call escalation
Video mute (Click on PiP)
Video hold
Video transfer Audio only
Incoming Video call on locked
phone
Audio only
Incoming call behaviour Audio/Video
Outgoing call behaviour Audio only
Doorcam integration
SDP Symmetric negotiation
Windowed-mode MMI (2/3)
Full screen mode
Picture in Picture (PiP)
Video callMy IC Phone video telephony key features
Video escalation by tapping photo
Video negotiation ongoing
Video started in 2/3 mode with PiP
Video callDoor Phone Use case
All door phones must have the same door phone name (by default ‘Doorcam’)
My IC Phone identifies an incoming door phone call using the single door phone name
Open the door latch by pressing the Softkey ‘Opendoor’ in the bottom banner
Linkcom Slim IP Video Door Phone
RTPVideo
Audio
SIP SIP
• RCE 9.0 Detailed Content
My IC Phone R260 enhancements
Extended range of SIP phones
Groupware & Manager Assistant facilities
My IC Social Networks & Web for Office
Smart Call Routing
Support of IP DECT infrastructure
SIP Trunking evolutions
Datasheet VLEVLE+
Display 1 line B&W, no backlight
20 characters
Keys
Keys: 4 audio, 1 appli (VM), home
Audio Narrow, hands free 3,5mm jack headset
LAN Characteristic PoE class 1 Gigabit PC port
Foot
1 position foot (50°) Wall mountable
Plug & Phone8002 / 8012 phonesProduct description
• Audio keys:• Mute, -, +, Hands free
• Navigator:• OK, Up & Down
{ Cancel }
{ Home }
{ Voice message }
• Led:• Blue colour upon incoming call
{ Comfort handset }
8002 / 8012 phonesFeature set
SIP telephony (Key features) Make call: block dialling, collective speed dial, local directory
Dial by name - UDA
Terminal call log (Incoming, Outgoing, Missed - history of at most the 25 last calls of each type)
CLIP - CNIP
CLIR: on user request (on call basis) or by system setting (all calls)
COLP – CONP
COLR -CONR
Call reject
Call deflect
Hold/Retrieve, Enquiry, Broker call
Automatic answer, interphony (via user setting)
Transfer in conversation, ringing, waiting
Three party conference (local on terminal)
Call pickup
Call forward (activated by feature code at the call server level)
DTMF transparency (RFC 2833)
Voice mail box (MWI)
Management of up to 2 simultaneous calls (1 in conversation, 1 on hold)
Can be a member of hunting, pickup, broadcast, ACD and multi-set groups
Can benefit from My IC Office Web companion*
Can be monitored by CTI/CSTA and PIMphony applications
Terminal SW binary download, upgrade by OXO (Http)
Configuration files automatically downloaded at initial setup (Https)
Support of up to 19 languages
(*) Features in conversation are not available yet
Plug & Phone
• RCE 9.0 Detailed Content
My IC Phone R260 enhancements
Extended range of SIP phones
Groupware & Manager Assistant facilities
My IC Social Networks & Web for Office
Smart Call Routing
Support of IP DECT infrastructure
SIP Trunking evolutions
• Benefits
– Allows a user to pick up colleagues calls by monitoring them– Single and multiple users call monitoring & notification are provided
• Applicability
User ExperienceGroupware facilities
4068-38-28
4039-29
Supervisor devices
4068-3x-2x
SIP
Supervised devices (any type)
8082, 80xx
My IC Mobiles, DECT ……
• How does it work ?
• Creation of a Groupware Supervision toggle key (UPK*) on the supervisor device– OFF: Feature disabled– ON: Supervisor monitors the calls of the user (s) associated to the GS key
- By default all direct, individual local and public calls including Agent calls can be monitored- Audio notification via a tone: in Idle state two beeps played during the whole call notification otherwise one beep- Visual notification
- GS key is blinking- A temporary (5s) pop up window displays calling & called parties identity- Multiple monitored calls are queued and presented in sequence
- During notification, pressing the GS key opens an applet which enables to answer the chosen monitored call (s)
User ExperienceGroupware facilities
(*) UPK stands for User Programmable Key GS key is blinking
Pressing GS keySelect the queued call you wish to answer using the navigator right & left
• Benefits
– Dedicated communication services serving the Manager - Assistant relationship– Configurations bundling one Manager and one Assistant are supported
• Applicability
User ExperienceManager Assistant facilities
4068-38-28
4039-29
Manager
8082
Assistant
4068-38-28
4039-29
• How does it work ?
– M/A relationship relies fully on the OmniPCX Office existing facilities– It is enriched with the M/A Supervision function allowing to monitor Managers calls– One Manager - One Assistant configurations are provided
User ExperienceManager Assistant facilities
Use case 1:Manager Assistant
8082 4068-3x-2x
M/A call key
Direct call key with BLFManagers call screening keyManagers call monitoring key
Manager Assistant application (Preview mode) allows to change the delegation mode (Mode button):
•Off, default mode, manager receives his calls
•Manager gets his calls, assistant monitors them
•Manager is fully screened, only assistant gets calls
• How does it work ?
– M/A relationship relies fully on the OmniPCX Office existing facilities– It is enriched with the M/A Supervision function allowing to monitor Managers calls– One Manager - One Assistant configurations are provided
User ExperienceManager Assistant facilities
Use case 2:Manager Assistant
4068-3x-2x4068-3x-2x
M/A call key M/A call key
• RCE 9.0 Detailed Content
My IC Phone R260 enhancements
Extended range of SIP phones
Groupware & Manager Assistant facilities
My IC Social Networks & Web for Office
Smart Call Routing
Support of IP DECT infrastructure
SIP Trunking evolutions
Integration with Microsoft (Outlook, Exchange, Active Directory)
Federation of user directories (Corporate, PBX, Local, Hosted..)
Interaction with existing Social networks (MSN, Yahoo, Skype, Facebook ..)
Federation of Presence information (Social networks, Calendars, PBX..)
Federate services into one single user experience (email, IM, Voice, Video, SMS, Fax..)
Enrich the user’s most popular tool - Outlook - with communication services
Outlook as the unique UC interface for your global communication needs
My IC Social NetworksCustomer / Market expectations we need to address
My IC Social Networks
My IC Social Networks fits perfectly in OTS* for SMB portfolio complementing it with a fully
integrated Outlook plug-in
My IC Social Networks targets Outlook users interacting with social networks
My IC Social Networks is sold via the SMB catalogue (GCC)
- SW licence per 1 user
My IC Social Networks look & feel complies with ‘My IC’ visual identity
My IC Social Networks relies on OXO native TAPI 2.0 interface ** (No separate server)
My IC Social NetworksPositioning
(*) OTS stands for OpenTouch Suite … for SMB
(**) Max Up to 25 users, beyond TAPI 2.1 Server is required
OmniPCX Office RCE 9.0 onwards
8082 My IC Phone
Outlook User
Company LAN
My IC Social NetworksTopology
+ Any other type of phone can be associated as well*
Remote connection is supported as well using a VPN
(*) There might be restrictions with SIP phones, refer detailed feature list
My IC Social NetworksMain panel: Prime contacts list
Add contact by selecting the source directory (Corporate, OXO, Outlook, Social networks)
Contact search in prime contacts list
Prime contacts list - Always on Missing calls list (Click to call)
Federated Presence of prime contacts, both internal or external
My current Presence statusDial box
Help
Current call window
Prime and Normal contacts
The contacts you most frequently communicate with can be assigned as your Prime contacts which appear at the top of the My IC Social Networks window sorted in alphabetical order with a white background, so for most of your calls you do not have to search. Your other contacts are also listed in alphabetical order with a darker background. Easily search for any contact by typing in the search filed. It will dynamically begin filtering and display the relevant contacts
My IC Social NetworksFeatures overview (2)
Context menu – Right Click to see all the communication methods available
Right Click on a contact and all the communication methods will be displayed. This will allow the user to select the appropriate form of communication such as Click to Pounce, Click to dial, Click to Email, Click to SMS, Click to IM via Skype, MSN or Yahoo or Click to schedule a call which will appear in your Outlook Calendar
My IC Social NetworksFeatures overview (3)
OmniPCX
Federated Telephony presence via OmniPCX Office, Skype, MSN and Yahoo
My IC Social Networks will display the real-time telephony status of your internal contacts such as Idle, Busy, Do Not Disturb and Call Forward. My IC Social Networks also provides 2 way federated presence via Skype, MSN/Lync, Yahoo and Facebook to internal and external contacts. My IC Social Networks will automatically federate out your presence as busy whenever you are on the phone, in a meeting or out of office. Your internal and external contacts can easily see if you are available before they even make contact with you. My IC Social Networks also allows you to communicate with your contacts via telephone, email, SMS, IM via Skype, MSN, Yahoo, Facebook and Linkedin all from one contact point
My IC Social NetworksFeatures overview (4)
Skype PresenceMSN Presence
Facebook PresenceTelephony Presence (OXO)
Combined Telephony presence and Calendar mining
Calendar mining
Yahoo! Presence
Current Call Dialog Window – Displays the call progress
Call Dialog window will pop up on incoming or outgoing calls displaying the contact information, duration of call, IM via Skype, MSN or Yahoo during the call or even schedule a call back within a preset duration
My IC Social NetworksFeatures overview (7)
Email this caller
Launch IM while in conversation
Click to SMS
Schedule a call back reminder
Intelligent Quick Dial
Intelligent Quick Dial (IQ)allows click-to-dial from any phone number in any Windows application. Great for calling back people from e-mail signatures, from a contact number in any Office document or PDF or on a Web site etc. Call them via your office phone or Skype, even schedule a future call back to them or send an SMS
My IC Social NetworksFeatures overview (12)
Press Ctrl key + Right click on the selected number (here in a Web page)Operating mode is customizable
My IC Social Networks R3.0ALE differentiating and exclusive services
Facebook integration
Offline Mode
‘My IC’ family visual identity
One stop shopping
My IC Social Networks R3.0Compatibility rules
Operating system Windows XP Professional SP3 Windows Vista SP2 Business, Ultimate or Enterprise (32 / 64 bits) Windows 7 Professional, Ultimate or Enterprise (32 / 64 bits)
MS Outlook: 2003, 2007, 2010 (32bits) 64bits version (On roadmap)
Social networks Skype Windows Live Messenger Yahoo! Facebook
OmniPCX Office R9.0 onwards
Support of 9 languages: French, English, German, Italian, Dutch, Spanish, Russian, Portuguese and Chinese (traditional)
1. Outlook as the unique UC interface for all your communications (including PBX services)
2. Integration with Microsoft (Outlook, Exchange, Active Directory)
3. Federation of user’s directories: Corporate, PBX, Local, Hosted
4. Interaction with existing Social Networks (MSN, Yahoo, Skype, Facebook, Linkedin …)
5. Federation of Presence information (Social networks, Calendar mining, PBX)
6. Integrated services into one single user experience (email, IM, Voice, Video, SMS ..)
7. Easy to deploy - No separate server (Minimize CAPEX and TCO)
8. One stop shopping - Simple licensing model
9. Any type of user/phone can benefit from My IC Social Networks
My IC Social NetworksTop 9 Key selling points
My IC Social NetworksThe most suited UC solution for SMB
An Outlook plug in – Always on
OXO RCE 9.0 - Overall My IC positioning Desk Phone PC Applications Mobile Devices
User clients My IC Phone My IC Office PIMphony My IC Social Networks My IC Mobiles
User Profile Target - ' White Collar ' users - Managers
Standard users featuring a low end to mid range deskphone asking for increased productivity, enriched user experience
PC centric users asking for a high integration with their PC environment (PIMs) and serving heavy telephony needs
All Outlook users, in parallel they should have access to social networks (MSN, Yahoo, Skype and near future Facebook)
Mobile users featuring an iPhone or Android platform
Positioning - Usage High end Professional desktop phone
- Web client: Easy to deploy and to use - My IC common user experience - Productivity companion, tool for on-site & off-site usage
- Windows Soft phone - Addressing different user profiles or specialized usages like Professional, Team (Groupware telephony) or Attendant (Global supervision)
Outlook enabler for social networks
- Application to be downloaded from Apple store or Google Play application store: Easy to deploy and to use - My IC common user experience - Two use cases: (Desk phone + My IC Mobile) or (One single phone = My IC Mobile)
Key Features
- Wideband, HF, BT handset - Large color touch screen - Application openness - Manager-Assistant couple - SIP Telephony - UDA, Communications log - Visual voice mail - Outlook synchronization - Video P2P support
- UDA, Communications log - Visual voice mail - Call control (in conversation) - Mobility options
- Full featured telephony - Dial by Name PABX/LDAP - Communications log - Visual voice mail - Mobility option - Record on line - Unified messaging - Groupware (Assistant mode) - PIM integration - Multi-site supervision - Attendant settings
- Federation of directories (Local, OXO, Corporate, Social networks) - Federation of presence (OXO, Calendar, Social networks) - Call control, call back reminder, call history - Get in touch with the means of your choice: Voice, email, IM, SMS - Smart click to call selecting any number (from any Office document, PDF file, Web page ...)
- One number - UDA, Communications log - Visual voice mail - Call control (in conversation) - Mobility options - Business & Private modes management - Multi-set configuration
Dimensioning - Limits 20 50 200 200 50
Software licenses IP user Office Open pack (50)PIMphony Pro & TeamPIMPhony AttendantPIMphony IP media
My IC Social Networks Off-site My IC Mobile iPhoneOff-site My IC Mobile Android
Pricing (WPL/€) 649 (Terminal)90 (SWL) 600 155 to 480
(+ 90 for media version) 90 80
Comments
- My IC Office can be associated with 8&9 Series, Open SIP, analogue or DECT/VoWLAN phones - SIP Media client foreseen in 2013
PIMphony can be associated with any desk phone or handle the media (IP PIMphony version)
SIP Media client (Wifi) foreseen in 2013
Items listed in blue are NEW in R9.0
New User experience & Mobility My IC Web for Office (My Web Companion)
Incoming call window
pop up
Expand the row by
clicking on it
*
(*) Features in conversation are not available yet for SIP phones
• RCE 9.0 Detailed Content
My IC Phone R260 enhancements
Extended range of SIP phones
Groupware & Manager Assistant facilities
My IC Social Networks & Web for Office
Smart Call Routing
Support of IP DECT infrastructure
SIP Trunking evolutions
Advanced call routing capabilities to address Customer specific or vertical needs
Typical Use cases
‘Client code’ based call routing (e.g lawyers ….)
‘Day time - closing time’ based call routing (e.g people on call)
Optional, independent software module Fully embedded, managed by OMC
Easy to setup and to use
SW license controlled
Runs standalone or can complement ACD engine
Smart Call RoutingWhat is it used for ?
Incoming call
MLAA
External destination
Standard User/group
Smart Call RoutingStandalone mode
Requires only the SCR SW license
Routing table
(rules)
Planning(x10)
Openingtarget
Closingtarget
SCR
Client code
Call log
Smart Call RoutingExtended ACD call routing
ACD groups
Incoming call
MLAA
External destination
Standard User/group
Requires SCR & CC SW licenses
Routing table
(rules)
Planning(x10)
Openingtarget
Closingtarget
SCR
Client code
Call log
• RCE 9.0 Detailed Content
My IC Phone R260 enhancements
Extended range of SIP phones
Groupware & Manager Assistant facilities
My IC Social Networks & Web for Office
Smart Call Routing
Support of IP DECT infrastructure
SIP Trunking evolutions
Ensure continuity of DECT business offer on the steadily growing Enterprise IP market Use of existing IP cabling
Reliability & quality of experience of DECT on site mobility
Ease the deployment of IP DECT infrastructures
Support third party GAP compliant handsets
SW license controlled
SW licences per 1 & 10 users
OXO RCE 9.0 IP DECT
Generic TDM DECT / IP DECT solutions Pros & Cons
Pros Cons
TDM DECT
• Mature technology• Full featured • Favourite wireless voice solution
• Not IP based
IP DECT
• Mature DECT air technology• Good integration with IP networks (use of SIP protocol)• Reuse of IP cabling• Easy expansion of AP
• Feature level is lower compared to GAP/SIP protocols
Pros: Fully integrated with OXO environment
including ALU DECT handsetsFull capacity on Compact EditionHigh density of calls per APSingle point of managementEasy deployment
OXO RCE 9.0 IP DECT solution
OXO RCE R9.0
LAN
4080 IP-DECT AP
4080 IP-DECT AP
4080 IP-DECT AP
ALU DECT handsets
ALU DECT handsets
ALU DECT handsets
Benefit:
Full IP centric deployment
Supported topologies:
DECT APs must be in the same cluster (handover domains) Separated clusters part of the same subnet are allowed without handover !
OXO RCE R9.0
SIP registrar OMC
Administrator
OXO RCE 9.0 IP DECT key elements
• DHCP Server• TFTP Server (DAP configuration file)• SIP Proxy / Registrar• Supervision of DAPs• Collect data from DAPs
• OXO configuration• DAP configurator• IP DECT handset subscription
SIP
IP DECT handsets are handled as SIP devices
Third-party DECT *(GAP mode )
8232 DECT
500 DECT
DECT GAP Protocol only
(*) Third party GAP handsets are not identified (like ALU sets), they are seen as generic IP DECT handsets
4080 IP-DECT AP
OXO RCE R9DECT infrastructure compatibility
MR 400
500 DECT
UA
4070 (IBS)
Omni Touch 8232
GAP
AGAP
GAP IP DECT
4080 IP DECT AP
LAN
OR
SIP
OXO RCE R9.0
onwards
IBS and IP DECT can not coexist
• The first base station plugged will automatically set the type of infrastructure
• Or when the first handset is created in OMC, the administrator will be asked to select the type of infrastructure as shown
• Once the DECT solution is set, only related access points (IBS or IP DECT) will be accepted
Deployment:
• 4080 IP-DECT site survey kit
• 4080 IP-DECT tripod
OXO RCE 9.0 4080 IP DECT Access Point
Indoor use:
• 4080 IP-DECT AP with integrated antennas
• 4080 IP-DECT AP external antennas
• 4080 IP-DECT 8dBi Gain antennaPolarization: dual linear, ±45° slant
Outdoor use:
• 4080 IP-DECT Outdoor box, the outdoor box can contain either:
IP-DECT AP with integrated antennas
IP-DECT AP with external antennaswith 8dBi gain antenna or other external gain antenna (see accessories list)
OXO RCE 9.0 4080 IP DECT Access Point
IP connectivity 4080 IP-DECT
PoE voltage 36-57V DC
PoE Class Class 2
Power consumption 6,49W max
Local power feeding Yes, optional PoE adaptor
IP Network 10/100Base-T, IEEE802.3
IP connector RJ45
IP Cabling Cat 5 UTP or better
IP version IPv4
DHCP/TFTP support Yes
DTMF generation RFC2833
Multicast RFC1112 (network must support multicast)
4080 IP DECT Access PointFeature summary 2/4
IP connectivity 4080 IP-DECT
QoS IEEE 802.1Q, IEEE 802.1P
Audio codecs ITU-T G711 (A,µ), G729AB
Framing 20, 30, 40, 50 and 60 ms
Branch Office support No
Echo cancellation Yes
Serviceability Downloadable SoftwareWeb based management tool
4080 IP DECT Access PointFeature summary 3/4
DECT connectivity 4080 IP-DECT
DECT Frequency bands
EMEA: 1880-1900 MhzLatin America: 1910-1930
MhzNorth America: 1920-1930
Mhz Asia: 1900-1906 Mhz
Antenna Integrated Omni directional orSMA connector for external antenna
Sensitivity typical -90 dBm measured at antennaconnection at BER=0.001
Range Indoor typical: 20-50mOutdoor typical: 300m
DECT Protocol GAP
DECT Security Identity, Authentication, Encryption
Nb simultaneous calls 11
Audio codec G726
4080 IP DECT Access PointFeature summary 4/4
52COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
• 500 Ex DECT– Provides safe and reliable mobile voice communications in
hazardous work environments where there is a risk of explosion
– Isolated Worker Protection– Same level of features as 500 DECT such as alarm/locator
– Voice message when deployed on IP DECT AP only (for both 500 & 500Ex DECT):• LED’s blink• Icon appear on the screen
Wireless Phones
500 Ex DECT
Up to 50 DECT handsets
Up to 11 simultaneous channels per IP-DECT AP
Up to 16 IP DECT Access Points in mono-site
configuration only
Up to 25 handset subscriptions per IP-DECT AP
IP DECT solution is mono PARI
4080 IP DECT Access PointDimensioning
OXO RCE R9.0TDM DECT versus IP DECT
TDM DECT (4070)
IP DECT (4080)
Total DECT handsets 120 *1 50 *2
Maximum APs 60 16
Simultaneous calls per AP 6 11
Pari number 1 1
Roaming Yes Yes
Handover Yes Yes
Integrated management Yes Yes
Openness towards new services
No Yes *3
(*1) AGAP & GAP protocols supported
(*2) GAP protocol only
(*3) Potential support of new services like UDA, IM, Presence, Wideband voice ….
COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
55
OXO RCE R9.0IP Software licenses & limits
Total IP Users : 200
Basic SIP
PIM IP MEDIA SWL
(x1,x10)
IP userSWL (x1, x10)
VOIP SWL(x1) : 4<= f(nb IP Users) <=48 (if >16, requires VOIP32 card)
IPDECT SWL
(x1,x10)
8082IP DECT PIMphony IP
SIP OpenPack SWL
(x1,x10,x20)
IP WLAN SWL
(x1,x10)
IP WLAN
<=3<=20
Total SIP+(*) : 120
<=50<=120 <=120 <=200<=200 <=200
4135 OpenSIP
8 series
(*) : SIP - enhanced - devices excluding “basic SIP” devices
<=120
80028012
• RCE 9.0 Detailed Content
My IC Phone R260 enhancements
Extended range of SIP phones
Groupware & Manager Assistant facilities
My IC Social Networks & Web for Office
Smart Call Routing
Support of IP DECT infrastructure
SIP Trunking evolutions
57COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
– OmniPCX Office RCE R9.0 is a Major release
=> all items containing the software suite has a new reference• Simple Software only upgrade from OXO RCE R8.x to R9.0
Upgrade Policy
From OXO RCE R8.x to R9.0
From R8.x From Release <= R7.x
Software Upgrade license 3EH03346AA 3EH03345AA
Hardware upgrade3EH04026AA - PowerCPU
3EH73084AC - PowerMex board
• Software License Upgrade from R8.x to release 9.x 3EH03346AA CC30 500
• Software License Upgrade to release 9.x ( HW: PowerCPU required) 3EH03345AA CC30 500
Upgrade to Release 8.x
Ref
Ref