Copyright 2014 Intel® Corporation. All rights reserved.

The Next Generation Digital HotelUsing Intel-based solutions to deliver engaging, high value guest experiences…from booking to checkout

February 2014

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The New Digitally Savvy Traveler

The new digitally-savvy traveler makes more trips, plans them on the spur of the moment and ends up spending nearly a third more.

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The Next-Generation Digital Hotel

Deploying the right technology to achieve the highest occupancy rates, maintain the best cost-structures and deliver the guest experiences that result in loyalty and word of mouth.

Connected, Intelligent Solutions

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Succeeding in a hospitality market that’s more competitive, more global and—most of all—more digital has hoteliers of all kinds paying renewed attention to technology.

Addressing Top Challenges in Hotels

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Enhancing the Guest Experience – Up-to-date amenities and services to attract more of today’s digitally-savvy travelers

Increasing RevPAR– Driving the customer loyalty and repeat business to increase Revenue Per Available Room

Lowering Costs/Enhancing Efficiencies– addressing the high fixed costs, especially energy and housekeeping

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POS: Integrated and Mobile

A New Generation of Mobile POS Solutions

POS capabilities can be implemented on tablets, smartphones and other mobile devices, integrate with systems for accounting, inventory management, pricing, purchasing and more.

Streamlining guest check-in

Managing guest loyalty information

Tracking inventory and pricing

Maximizing Performance At a Key Guest Touchpoint

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Digital Signage

Replacing posters and static signs

Easy to update content – meet changing business requirements

Implement anywhere on the property: check-in, concierge, gym, conference center

Attracting customer attention

Cloud-based content management via the Intel® Retail Client Manager (RCM) makes it easy to distribute content and messaging—including paid advertising—getting the right information in front of the right people at the right time.

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Security & Surveillance

Image quality is much higher

View security footage on any device

Integration with other systems

Video analytics

Digital technology has transformed video surveillance

Because the footage is now digital, it can be viewed on any device that is linked to the network. You can see the security footage on any PC, laptop, tablet, smartphone, etc.

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New Networked-attached Storage

More customer facing systems increase data storage needs

A new generation of Network Attached Storage Devices:

Shared over a network

Scale capacity easily

Designed for non-technical users

This makes it easier and more cost-effective to provide access to a central database to a wide range of associates, partners, vendors, etc.—making it attractive for hotels.

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Managing Content at Every Touchpoint

You need to get the right content at each touchpoint and manage it over time

Intel® Retail Client Manager: A solution for determining what content should appear, when and for how long

POS, Mobile POS, Kiosks, etc. — these are all « touchpoints »

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Gathering Anonymous Customer Analytics

Optical sensors (i.e., a webcam)

Analytics software — Intel® AIM Suite: gathering data on customer demographics gender and age data

Gather information for planning and marketing:

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Remote Management

Digital touchpoints can be managed remotely

Intel® AMT can fix a wide range of issues even when the operating system is down

KVM redirection—control signs remotely

Proof-of-play

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Why an Intel-based Solution?

Selection

User Experience

Total Cost of Ownership

Enhanced Capabilities

How We Work With You

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Identifying the role that new digital technologies can play in your property (e.g., increasing revenues, improving efficiency, preventing losses, etc.)

Tailoring the hardware, software and services to meet your specific needs

Creating a plan for implementation, integration management /maintenance, and analytics

Thank You.